Exclusively designed for our Elite customers, Burgan Bank Concierge offers a range of personalized lifestyle and concierge services, providing convenience and support for your everyday needs.
Whether arranging reservations, transportation, deliveries, travel support or lifestyle requests, our multilingual team is available around the clock to assist you.
To access Burgan Bank Concierge services, please contact +965 22969960 to register.
Enjoy a seamless experience with every request.
| General Services | Fee (KD) |
|---|---|
| Search for Best Offers | Free |
| Restaurant Reservation | Free |
| Occasion Reminders | Free |
| Taxi Service Booking | Free |
| Flower Ordering | Free |
| Ticket Booking and Ticket Delivery (E-ticket) | Free |
| Electrician / Computer Technician on Request | Free |
| Electronic Tuition Fee Payment | Free |
| Messenger & Limo Services | Zones (KD) | ||||
|---|---|---|---|---|---|
| Zone 1 | Zone 2 | Zone 3 | Zone 4 | Zone 5 | |
| Messenger Services | 3 | 4 | 5 | 7 | 15 |
| Messenger Services - Cash Delivery | 5 | 6 | 7 | 9 | 20 |
| Messenger Services – Grocery Shopping | 6 | 7 | 8 |
10 | 21 |
| Airport Transportation & Limo (Economy) ** | 8 | 9 | 12 | 15 | 23 |
| Airport Transportation & Limo (Business) ** | 10 | 12 | 15 | 17 | 30 |
| Airport Transportation & Limo (Luxury) ** | 12 | 14 | 18 | 25 | 40 |
| Airport Transportation & Limo (Ultra Luxury) ** | 25 | 30 | 35 | 50 | 60 |
| Airport Transportation & Limo (Ghost) ** | 35 | 45 | 50 | 70 | 120 |
| Car Services & Registration Services | To: Shuwaikh (KD) | | To: Fahaheel (KD) | |
|---|---|---|---|---|
| | Same Day | Next Day | Same Day | Next Day |
| Zone 1 | 20 | 25 | 35 | 40 |
| Zone 2 | 20 | 25 | 30 | 35 |
| Zone 3 | 25 | 30 | 25 | 30 |
| Zone 4 | 30 | 35 | 20 | 25 |
| Zone 5 | 35 | 40 | 20 | 25 |
| Roadside Assistance & Vehicle Recovery Services | Shuwaikh (KD) | Fahaheel (KD) |
|---|---|---|
| Zone 1 | 12 | 15 – 20 |
| Zone 2 | 12 – 15 | 12 – 30 |
| Zone 3 | 15 – 20 | 20 – 30 |
| Zone 4 | 15 – 30 | 12 – 40 |
| Zone 5 | 20 – 40 | 20 - 50 |
| Flat Rate Services | Service Charges (KD) |
|---|---|
| Government Transaction Services | 15 |
| Passport and Driving License Renewal | 15 |
| Domestic Worker Services | 15 |
| Traffic fine payment | 15 |
| Visa Assistance ** | 15 |
| Visa Assistance for Canada ** | 30 |
| Meet & Assist on arrival/departure – T1 & T4 | 15 |
| Meet & Assist + Visa on arrival – T1 | 18 |
| Meet & Assist + Visa on arrival – T4 | 16 |
| Lounge T1 (Pearl) | 9 |
| Lounge T1 (Dasman) | 12 |
| Lounge T4 (AL Mubarakiya) | 9 |
| Meet & Assist + Lounge T1 & T4 | 22 |
| **Other visa assistance fees (Visa, Insurance, Hotel and Airline Ticket …etc.) are to be priced on a case-by-case basis. | |
| Zone 1 | Shuwaikh - Mirqab - Qibla - Sharq - Dasman - Shaab - Mansouriya -Dasma - Daiya - Beneid Al Gar - Faiha - Nuzha - Qdisiya - Shamiya - Abdullah Al Salem - Surra - Khaldiya - Adailiya - Rawda - Kaifan - Sideeq - Salam - Granada - Yarmouk - Bayan - Mishrif - Hateen - Zahraa - Shuhada - Hawalli - Rumaithiya - Salmiya - Salwa - Jabriya - Rabiya - Farwaniya - Omariya - Khitan - Mubarak Al Abdullah - Andalus - Ardiya - Reggae - Rai - Rehab - Firdouse - Qurtuba - Ishbilia - Raya |
| Zone 2 | Sabhan - Qurain - Qosoor - Adan - Sabah Al Salem - Doha - Sulaibikhat -Dhajeej - Mubarak Al Kabeer - Jaleeb Al Shuyoukh - Abu Fatira - Abdullah Al Mubarak - South Abdullah Al Mubarak - Abu Al Hasaniya - Massilah -Masayel - Fnaitees - Nahdah - Sabah Al Nasser - Northwest Sulaibikhat |
| Zone 3 | Waha - Naeem - Qaser - Jahra - Amghara - Naseem - Saad Al Abdullah - Taima - Oyoun - Jaber Al Ahmad - Sulaibiya - West Abdullah Al Mubarak |
| Zone 4 | Riqqa - Dhaher - Jaber Al Ali - Eqalla - Fintas - Ahmadi - Mangaf - Abu Halifa - Sabahiya - Fahaheel - Mahboula - Hadiya - Abdullah Port - Fahad Al Ahmad |
| Zone 5 | Wafra - khairan - Sabah Al Ahmad - Al Zour - Nuwaiseeb - Umm Al Hayman - Kabd - Al Salmi - Abdali – Mutlaa - and any other areas not listed above |