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                                                                             ESG Profile Summary: 182 ESG Subfactors, 228 DocuLinks and 45 Factsheet Data Points


SubFactor Keywords Core Frameworks DocuLinks Factsheet Highlights
Management Approach
Message from Chairperson Board of Directors Chairman Bloomberg GEI: Leadership,BRSR 2 Section B: Management And Process Disclosures,ESG Risk.ai- G: Effective Board,FB G: Sustainability,GRESB Management: Leadership,GRI 2: GD Strategy, Policies and Practices,HSBC: Corporate Behaviour,IFRS S1: Governance,
Annual Report 2024 (Page 13)
Sustainability Report 2024 (Page 5)


Sheikh Abdullah Nasser Sabah Al Ahmad Al Sabah (Chairman): We are embedding sustainability values in Burgan’s DNA by incorporating ESG principles throughout our organisation, aligned with the United Nations Sustainable Development Goals (UN SDGs) as well as Kuwait’s climate targets; Embedding the value of sustainability in every action: Our future roadmap and direction are underscored by our ESG commitments. As a Bank, we are focused on the future prosperity of our communities. We believe that establishing and nurturing trust-based relationships with our stakeholders, communities and partners are crucial for our ongoing success; As an organisation, we recognised early on that sustainable growth and business practices are foundational components of the very fabric of our business. In 2024, we accelerated the implementation of various ESG initiatives under the umbrella of our firmly established ESG strategic roadmap and framework. We continue to actively map out the ESG needs across all stakeholders and business divisions to ensure we deliver the greatest positive impact as a committed corporate citizen; At Burgan Bank, we recognise that sustainability is not just a goal but a strategic necessity that shapes our decisions, drives innovation and strengthens our position in Kuwait’s evolving financial sector. In line with this commitment, we have taken further steps this year to integrate Environmental, Social and Governance (ESG) factors into our core strategy aligning with Kuwait’s national vision. Guided by our Board and the Management ESG Committee, we have enhanced our ESG governance and updated key policies to incorporate sustainability-linked elements into our core operations. We have reaffirmed our dedication to the United Nations SDGs by developing a Human Rights Charter that aligns with both, the United Nations principles and Kuwaiti labor standards. We are steadfast in our commitment to community empowerment, maintaining our support for the Kuwait Society for the Handicapped and investing in Kuwaiti talent through flagship initiatives like RO’YA. Diversity and inclusion remain at the heart of our efforts with programs aimed at empowering women both in the workplace and in the community. Our workforce continues to be the driving force behind our progress in ESG and beyond and we are dedicated to equipping them with the skills and capabilities necessary to create a lasting impact. The strong participation in our employee engagement survey is a testament to our commitment to fostering a positive workplace culture
Message from Group CEO Board of Directors Chief Executive Officer (CEO) Bloomberg GEI: Leadership,BRSR 2 Section B: Management And Process Disclosures,ESG Risk.ai- G: Effective Board,FB G: Sustainability,GRESB Management: Leadership,GRI 2: GD Strategy, Policies and Practices,HSBC: Corporate Behaviour,IFRS S1: Governance,
Annual Report 2024 (Page 21)
Sustainability Report 2024 (Page 6)


Antoine J Daher (Group CEO): Commitment to sustainability and ESG values We recognise that our Group operates with a wide universe of stakeholders and engaging meaningfully with them enables us to address their needs and concerns. Proactive engagement with our key stakeholders led to the realignment of the ESG focus areas and a revised materiality matrix in 2024; We have embedded ESG principles into the Bank’s operations while incorporating climate risk into our lending portfolio and fostering ESG culture & awareness through training and educational programs; In 2024, we made significant progress in integrating ESG factors into our business practices, operations and culture. Our employee-focused initiatives align our workforce with our goal of enhancing customer experience and stakeholder value. We have realigned our sustainability priorities by reassessing our ESG material topics with the active contribution of our stakeholders
Company Vision and Mission BLK 06: Other Corporate Governance Matters and Shareholder Protections,LSEG G: CSR Strategy,TPT 05 Governance,
Company Website - Vision and Mission
Annual Report 2024 (Page 6)
Sustainability Report 2024 (Page 13)


Vision: To be the most modern and progressive bank in Kuwait, driven by our employees, customers, and community. Mission: Deliver excellent customer experience, Lead with innovation, Become an employer of choice, Contribute to our community, Pursue opportunities for the prosperity of our stakeholders ​
Company Overview
Company Overview BLK 06: Other Corporate Governance Matters and Shareholder Protections,GRESB Management: Leadership,GRI 2: GD Reporting Practice,HSBC: Corporate Behaviour,SECT 1.1: Organizational structure and operations ,Vanguard G: Oversight of Strategy,Vanguard G: Short-Term Focus,
Sustainability Report 2024 (Page 10 - 12)
Company Website - About Burgan Bank


Burgan Bank K.P.S.C, a leading private financial institution established in Kuwait since 1977, is on a transformative journey to become one of the nation’s most progressive banks. We are guided by a commitment to unparalleled customer experiences, fostering a thriving and engaged workforce, driving innovation and contributing meaningfully to the well-being of our communities. Burgan Bank is a majority owned subsidiary of KIPCO Group (Kuwait Projects Company), a major regional financial group with strong presence across the Middle East, North Africa and Turkey (MENAT) region. As a key banking group in the region, Burgan Bank operates beyond Kuwait through banking subsidiaries in Turkey, Algeria and Tunisia; Our Products and Services: a) Corporate Banking: We deliver tailored financial solutions designed to support the unique requirements of large corporations, mid-sized enterprises and SMEs. Our commitment extends to financing sustainable infrastructure development and contributing to economic progress while fostering the growth of our corporate clients; b) Private Banking: We provide bespoke wealth management solutions and exclusive banking services to High-Net-Worth Individuals (HNWIs) and Ultra-High-Net-Worth Individuals (UHNWIs). Our integrated approach seamlessly combines sophisticated wealth management strategies with traditional banking services, ensuring a superior client experience through dedicated Relationship Managers; c) Retail Banking: We are committed to meeting the diverse financial needs of our retail customers through a wide range of personalised solutions. Our dedication to continuous innovation and customer excellence drives sustainable growth within this segment, enabling us to foster longterm customer relationships; d) Treasury and Investment Banking: We prioritise strategic liquidity management and balance sheet optimisation to support sustainable asset growth while ensuring diligent risk mitigation and regulatory compliance. The Bank’s proprietary investment portfolio is strategically managed to align with our long-term financial strategy
ESG a Core Pillar of Strategy Strategy Amundi G: ESG Strategy,Crisil G: Disclosures Practices,FB G: Sustainability,FIMI Principle 01: Integrate Sustainable Development,GCCA SC: Environment and Nature,GRESB Development: ESG Requirements,GRESB Management: Leadership,GRI 2: GD Strategy, Policies and Practices,HSBC: Strategy Capital Usage,IFC PS 1: Environmental and Social Risks and Impacts,IFRS S1: Strategy,JSE CD Governance: Board Oversight of Implementation of Strategy,JSE CD Governance: Board Role in Integrating Climate Issues,JSE SD E: Climate Change,LSEG G: CSR Strategy,SASB: Environment,SASB: Human Capital,SASB: Leadership and Governance,SASB: Social Capital,SDG 17: Partnerships to Achieve the Goal,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,SO Ocean Health and Productivity P1: Impact of Activities on Ocean Health,T Rowe Price G: ESG Accountability,TPT 05 Governance,UNGC Principle 08 Environment ,Vanguard G: Oversight of Strategy,VE Environmental: Environmental Strategy,WEF Governance: Risk and Opportunity Oversight,
Annual Report 2024 (Page 21)
Annual Report 2024 (Page 41)
Sustainability Report 2024 (Page 16)


Our commitment to ESG principles and values remains a key priority for the Group and forms an intrinsic component of our business strategy and collective mindset at the Burgan Group; Embedding sustainability into our core operations, we are building a future that is resilient, inclusive and aligned with global and regional sustainability goals; Burgan Bank aims to embed sustainability within our policies, processes and governance structures; By embedding sustainability into our core operations, we are building a future that is resilient, inclusive and aligned with global and regional sustainability goals. Guided by our ESG vision and strategic pillars, we will continue to deliver long-term value for all stakeholders while contributing to the broader sustainability agenda
ESG Reporting Track Record Affiliations ADX G07: Sustainability Reporting,Amundi G: ESG Strategy,Boursa Kuwait G: Sustainability Reporting,Crisil G: Disclosures Practices,CSA E: Environmental Reporting,FB G: Sustainability,FIMI Principle 10: Verifiable Stakeholder Reporting ,GCCA BC: Compliance with Legal Requirements,GCCA SC: Environment and Nature,Glass Lewis: ESG Transparency,GRESB Management: Leadership,GRESB Management: Reporting,GRI 2: GD Reporting Practice,JSE SD E: Climate Change,LSEG G: CSR Strategy,SAQ 5.0: Company Management,SDG 17: Partnerships to Achieve the Goal,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,SO Ocean Health and Productivity P1: Impact of Activities on Ocean Health,UNGC Principle 07 Environment ,Vanguard G: Reporting Transparency,WEF Governance: Risk and Opportunity Oversight,WSA 08: Ethical and Transparent Operations,
Company Website - About Burgan - Sustainability
A : 6

Sustainability Reports are available from 2019
Sustainability Plan and Goals Commitments Goals Plan ABRDN Corporate Behaviour: Polices and Practices,BRSR 2 Section B: Management And Process Disclosures,CDP: Climate,CDP: Forests,CDP: Water Security,EcoVadis: Environment,GRESB Management: Leadership,IFRS S1: Strategy,LSEG G: CSR Strategy,SASB: Social Capital,SDG 11: Sustainable Cities and Communities,TCFD: 5. Metrics and Targets,
Annual Report 2024 (Page 41)
Annual Report 2024 (Page 13)
Sustainability Report 2024 (Page 22)


Developing a carbon neutral strategy and roadmap with the goal of achieving carbon neutrality by 2060; We are embedding sustainability values in Burgan’s DNA by incorporating ESG principles throughout our organisation, aligned with the United Nations Sustainable Development Goals (UN SDGs) as well as Kuwait’s climate targets; By embedding sustainability into our core operations, we are building a future that is resilient, inclusive and aligned with global and regional sustainability goals
ESG Materiality Assessment Materiality Assessment Amundi G: ESG Strategy,BLK 05:  Material Sustainability Related Risks and Opportunities,BRSR 2 Section B: Management And Process Disclosures,Crisil G: Disclosures Practices,CSA Econ: Materiality,FH G: Risk Management,FIMI Principle 01: Integrate Sustainable Development,FTSE Russell G: Risk Management,GCCA SC: Environment and Nature,Glass Lewis: Climate Risk Mitigation,GRESB Development: ESG Requirements,GRESB Management: Leadership,GRI 102: Climate Change,GRI 2: GD Reporting Practice,GRI 3: Material Topics,HSBC: Strategy Capital Usage,IFC PS 1: Environmental and Social Risks and Impacts,IFRS S1: Risk Management,IFRS S1: Strategy,IFRS S2: Risk Management,IFRS S2: Strategy,ISS Environment: Environmental Management,JSE SD E: Climate Change,LSEG G: CSR Strategy,SDG 17: Partnerships to Achieve the Goal,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,SO Data and Transparency P8: Scientific Data to Support Ocean Research,SO Ocean Health and Productivity P1: Impact of Activities on Ocean Health,T Rowe Price G: ESG Accountability,TCFD: 4. Risk Management,UNGC Principle 07 Environment ,Vanguard G: Disclosure of Material Risks,VE Social: Societal Impacts of Products and Services,WEF Governance: Stakeholder Engagement,
Sustainability Report 2024 (Page 20)


Our ESG Materiality Matrix is determined by our materiality assessment conducted every three years. We carried out a comprehensive materiality assessment in 2023, resulting in the identification of material topics for the period 2024-26. Our materiality assessment is guided by global frameworks including the Global Reporting Initiative. The assessment has enabled a more informed decision-making process on sustainability, emphasising topics of shared importance to the Bank and our stakeholders to further our sustainability journey in depth and reach
Dedicated Executive ESG Role Board of Directors Board Skills Strategy ABRDN Corporate Governance: Board Issues ,ADX E08: Environmental Oversight,Amundi G: ESG Strategy,BRSR 2 Section B: Management And Process Disclosures,CDP: Climate,Crisil G: Board Composition, Independence and Functioning,ESG Risk.ai- G: Effective Board,FH G: Board Composition and Board Independence,FTSE Russell G: Corporate Governance,Glass Lewis: Board Accountability,GRESB Management: Leadership,GRI 2: GD Governance,IFRS S1: Governance,IFRS S2: Governance,ISS Governance: Corporate Governance,JAM E: Climate,JPM G: Fiduciary Duty,JSE SD E: Climate Change,LSEG G: Management,MSCI G: Corporate Governance,MSX E: Environmental Management Oversight ,NZCS 1: 2. Governance,SAQ 5.0: Company Management,SDG 17: Partnerships to Achieve the Goal,SECT A1: Directors executives and other key persons,SET E1 Environmental Management Standards,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,TCFD: 2. Governance,TPT 05 Governance,UNGC Principle 07 Environment ,WEF Governance: Governing Purpose,
Sustainability Report 2024 (Page 17)


The Management Environmental, Social and Governance Committee (MESGC) of Burgan Bank is a cross-functional team dedicated to integrating ESG principles throughout the organisation. Chaired by the Chief Executive Officer (Kuwait), the committee plays a pivotal role in overseeing ESG programs, establishing goals and monitoring performance. In 2024, the MESGC convened quarterly to provide strategic guidance and supervise critical ESG initiatives. It has been instrumental in enhancing the integrity of the Bank’s sustainability reporting, ensuring rigorous internal controls and aligning ESG efforts with the broader business strategy. Key responsibilities of MESGC: a) Formalising ESG Commitment: Developing Burgan Bank’s ESG Policy to integrate sustainability into decision-making; b) Enhancing Governance: Allocating resources, addressing nonconformities and ensuring regulatory compliance; c) Overseeing ESG Reporting: Reviewing and approving ESG disclosures, action plans and risk assessments
Recognised ESG Frameworks Frameworks ABRDN Corporate Behaviour: Polices and Practices,ADX G08: Disclosure Practices,Amundi G: ESG Strategy,BLK 05:  Material Sustainability Related Risks and Opportunities,Boursa Kuwait G: Disclosure Practices,Crisil G: Disclosures Practices,FB C: Climate Reporting,FH G: Management of Legal and Regulatory Environment,FIMI Principle 01: Integrate Sustainable Development,FTSE Russell G: Risk Management,Glass Lewis: ESG Transparency,GRESB Development: ESG Requirements,GRESB Management: Leadership,GRI 2: GD Reporting Practice,HSBC: Strategy Capital Usage,LGIM T: Transparency,LSEG G: CSR Strategy,MSX G: Disclosure Practices,SDG 16: Peace Justice and Strong Institutions,UNGC Principle 08 Environment ,WEF Planet: Climate Change,WFE G: Disclosure Practices,
Sustainability Report 2024 (Page 17)


Burgan Bank's guiding frameworks and guidelines: a) Reporting Frameworks: Global Reporting Initiative (GRI) and Sustainability Accounting Standards Board (SASB); b) National Guidelines: Kuwait Vision 2035 and Boursa Kuwait; c) Sustainable Development Goals (SDGs), Principles for Responsible Investment (PRI), and International Finance Corporation (IFC)
Supply Chain ESG Influence Supply Chain AB - Environment 04: Supply Chain Environmental,AB - Social 06: Supply Chain Social,ABRDN Environment: Supply Chain and Materials,ADX G04: Supplier Code of Conduct,Amundi E: Supply Chain Environment,ASX S: Other Stakeholder Management,BM Environmental: Supply Chain,BM Social: Supply Chain,Boursa Kuwait G: Supplier Code of Conduct,BRSR Principle 1: Ethical Transparent and Accountable,CDP: Climate,CDP: Forests,CDP: Water Security,Crisil E: Resource Use, Green Products and Biodiversity,Crisil S: Stakeholder Management and Product Quality,CS - S: Supply Chain Labor Standards,CSA Econ: Supply Chain Management,DB E: Natural Resources,DB S: Supplier Engagement,EcoVadis: Sustainable Procurement,ESG Risk.ai- S: Supply Chain Assessment,FH S: Supply Chain Management,Fidelity S: Supply Chain,FIMI Principle 01: Integrate Sustainable Development,FTSE Russell E: Supply Chain,FTSE Russell S: Supply Chain,GRESB Development: ESG Requirements,GRESB Development: Stakeholder Engagement,GRESB Management: Leadership,GRESB Management: Stakeholder Engagement,GRI 308: Supplier Environmental Assessment,GRI 414: Supplier Social Assessment,HKEX S B5: Supply Chain Management,HSBC: Labour Sourcing Safety,ISS Social: Suppliers,LAM E12: Supply Chain Disruption Due to Physical Climate Risk,LAM S10: Labor Practices in Supply Chain,LSEG G: CSR Strategy,Modern Slavery Disclosure Statement,MSCI S: Human Capital,MSX G: Supplier Code of Conduct,SAQ 5.0: Responsible Supply Chain Management,SASB: Business Model and Innovation,SDG 08: Decent Work and Economic Growth,SECN P3: Safe and Sustainable Products and Services through Life Cycle,SECP S: Supply Chain Management,SECT 1.3: Business sustainability development ,SET G4 Sustainable Supply Chain Management,SO Governance and Engagement P7: People Rights in Ocean Related Activities,STALYTCS: Human Rights - Supply Chain,STALYTCS: Land Use and Biodiversity - Supply Chain,STALYTCS: Resource Use - Supply Chain,Tadawul S: Human Capital,TPT 03 Engagement Strategy,UNGC Principle 08 Environment ,VE Environmental: Standards in Supply Chain,VE Social: Social Standards in Supply Chain,WEF People: Dignity and Quality,WFE G: Supplier Code of Conduct,WSA 07: Responsible Value Chains,
Sustainability Report 2024 (Page 19)


Engaging Stakeholders for Collective Impact - Suppliers and service providers: We engage and collaborate with suppliers to deliver on strategic priorities and meet the needs of our stakeholders; We engage with our suppliers through RFPs, meetings, continuous project-based interactionsin person and over emails and calls; Priorities: On time payment; Fair and transparent tender process; Ethical work standards; Cybersecurity and operational resilience and Human rights track record
Standalone Sustainability / ESG Report Reporting ABRDN Corporate Behaviour: Polices and Practices,ADX G07: Sustainability Reporting,ADX G08: Disclosure Practices,Amundi G: ESG Strategy,Boursa Kuwait G: Sustainability Reporting,Crisil G: Disclosures Practices,CSA E: Environmental Reporting,FB G: Sustainability,FH G: Management of Legal and Regulatory Environment,FIMI Principle 10: Verifiable Stakeholder Reporting ,FT - G02: Sustainability Management and Culture,GCCA BC: Compliance with Legal Requirements,Glass Lewis: ESG Transparency,GRESB Development: ESG Requirements,GRESB Management: Reporting,GRI 2: GD Reporting Practice,LGIM T: Transparency,LSEG G: CSR Strategy,MSCI E: Climate Change,MSX G: Sustainability Reporting,SAQ 5.0: Company Management,SASB: Leadership and Governance,SDG 17: Partnerships to Achieve the Goal,SECT 1.3: Business sustainability development ,SO Ocean Health and Productivity P1: Impact of Activities on Ocean Health,STALYTCS: Corporate Governance,T Rowe Price E: Disclosure of Environmental Data,T Rowe Price G: ESG Accountability,Tadawul G: Corporate Governance,UNGC Principle 08 Environment ,Vanguard G: Reporting Transparency,WFE G: Sustainability Reporting,WSA 08: Ethical and Transparent Operations,
Company Website - About Burgan - Sustainability


Sustainability Reports are available on company's website
Carbon Disclosure / GHG Report Climate Environment GHG Emissions Reporting AB - Environment 01: Carbon Emissions,ABRDN Climate Change: GHG Emissions and Resilience,ADX E01: GHG Emissions,ADX E02: Emissions Intensity,Amundi E: Emissions and Energy,ASX E: Climate Change,ASX E: Environmental Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Environmental: Emissions,Boursa Kuwait E: GHG Emissions,Boursa Kuwait G: Disclosure Practices,CDP: Climate,Crisil E: GHG Emissions,Crisil G: Disclosures Practices,CS - E: Climate Change,CSA E: Environmental Reporting,CSA E: Operational Eco-Efficiency,DB E: GHG Emissions and Climate,DFM E1: GHG Emissions,EcoVadis: Environment,EDCP: GHG Emissions,ESG Risk.ai- E: Decarbonization,FB C: Climate Reporting,FH E: Climate Change,FH E: GHG Emissions,FH G: Management of Legal and Regulatory Environment,Fidelity E: Carbon Emissions,FIMI Principle 08: Use Reuse and Recovery of Materials,FIMI Principle 10: Verifiable Stakeholder Reporting ,FT - E01: Climate Change Mitigation and Adaptation,FTSE Russell E: Climate Change,GCCA BC: Compliance with Legal Requirements,GCCA SC: Climate Change and Energy,Glass Lewis: Climate Risk Mitigation,Glass Lewis: ESG Transparency,GRESB Management: Reporting,GRESB Performance: GHG,GRI 102: Climate Change,GRI 11.1 GHG Emissions,GRI 12.1 GHG Emissions,GRI 13.1 Emissions,GRI 2: GD Reporting Practice,GRI 305: Emissions,HKEX E A1: Emissions,HSBC: Climate Change,IFRS S1: Metrics and Targets,IFRS S2: Metrics and Targets,IFRS S2: Strategy,ISS Environment: Eco efficiency,ISS Environment: Environmental Management,JAM E: Climate,JPM E: Greenhouse Gas Emissions,JSE CD Governance: Board Oversight of Disclosure and Communication,JSE SD E: Climate Change,JSE SD E: Pollution and Waste,LAM E03: Air Quality,LGIM E: Environment,LSEG E: Emissions,MSCI E: Climate Change,MSCI E: Pollution and Waste,MSX E: GHG Emissions,MSX G: Sustainability Reporting,NZCS 1: 1. Implementation,OMERS E: Climate Change,RLAM E: Climate Change,SAQ 5.0: Company Management,SASB: Leadership and Governance,SDG 13: Climate Action,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,SET E5 Greenhouse Gas Management,SO Data and Transparency P8: Scientific Data to Support Ocean Research,SO Ocean Health and Productivity P1: Impact of Activities on Ocean Health,STALYTCS: Emissions, Effluents and Waste,T Rowe Price E: Greenhouse Gas Emissions,T Rowe Price G: ESG Accountability,Tadawul E: Climate Change,TCFD: 1. Implementation,TPT 04 Metrics and Targets,UNGC Principle 08 Environment ,Vanguard E: Air Emissions and Air Quality,VE Environmental: Atmospheric Emissions,WEF Planet: Climate Change,WFE E: GHG Emissions,WSA 01: Climate Action,WSA 08: Ethical and Transparent Operations,
Sustainability Report 2024 (Page 81 - 82)
Sustainability Report 2024 (Page 95 - 99)


GHG Emissions and GHG Quantification Methodology are disclosed in Sustainability Report 2024
Gender Pay, Diversity and Inclusions Report Diversity and Equality Reporting ABRDN Labour Management: Engagement and Diversity,ADX S02: Gender Pay Ratio,ADX S04: Gender Diversity,ADX S11: Nationalisation,Amundi G: Remuneration,ASX S: Human Capital Management,Bloomberg GEI: Leadership,Bloomberg GEI: Pay,Bloomberg GEI: Talent Pipeline,Boursa Kuwait G: Disclosure Practices,Boursa Kuwait G: Sustainability Reporting,Crisil G: Disclosures Practices,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA E: Environmental Reporting,CSA S: Labor Practice Indicators,DB S: Human Capital,DFM G8: Sustainability Reporting,DFM G9: Disclosure Practices,DFM S4: Gender Diversity,EcoVadis: Labor and Human Rights,EDCP: Diversity of Board Members,EGX S: Diversity and Inclusion,ESG Risk.ai- S: Workforce,FB S: Diversity,FH G: Management of Legal and Regulatory Environment,FH S: Employee Engagement, Diversity and Inclusion,FIMI Principle 06: Uphold Human Rights,FIMI Principle 10: Verifiable Stakeholder Reporting ,FT - G03: Remuneration Practices,FT - G06: Employee Rights and Relations,FT - S03: Gender Equality,FT - S04: Diversity and Inclusion,FTSE Russell S: Labour Standards,GCCA BC: Compliance with Legal Requirements,Glass Lewis: ESG Transparency,GRESB Management: Reporting,GRI 11.11 Non Discrimination and Equal Opportunity,GRI 12.19 Non Discrimination and Equal Opportunity,GRI 13.15 Non-Discrimination and Equal Opportunity,GRI 2: GD Reporting Practice,GRI 405: Diversity and Equal Opportunity,HKEX S B1: Employment,IFC PS 2: Labour and Working Conditions,ISS Governance: Corporate Governance,ISS Social: Staff,JAM S: Human Capital,JPM S: Discrimination Prevention,JSE SD G: Remuneration,LAM G04: Executive Compensation,LAM S01: Employee Diversity Engagement and Inclusion,LGIM S: Social Diversity,LSEG S: Workforce,Modern Slavery Disclosure Statement,MSCI S: Human Capital,MSX G: Sustainability Reporting,MSX S: Gender Diversity,MSX S: Gender Pay Ratio,OMERS S: Inclusion and Diversity,RLAM S: Diversity and Inclusion,SAQ 5.0: Company Management,SAQ 5.0: Human Rights and Working Conditions,SASB: Leadership and Governance,SDG 05: Gender Equality,SDG 10: Reduced Inequality,SECP S: Employee Management,SECT 1.3: Business sustainability development ,STALYTCS: Corporate Governance,STALYTCS: Human Capital,T Rowe Price S: Diversity Equity and Inclusion,Tadawul S: Human Capital,UNGC Principle 06 Labour ,Vanguard G: Reporting Transparency,VE Social: Non Discrimination,WEF People: Dignity and Quality,WFE S: Gender Pay Ratio,WSA 05: Our People,WSA 08: Ethical and Transparent Operations,
Sustainability Report 2024 (Page 24 - 27)


Diversity, Equity and inclusion (“DEI”) is the foundation of our corporate culture and is crucial to maintaining our commitment to be a progressive and sustainable organisation. Burgan Bank takes pride in its diverse team of dedicated professionals who drive innovation and excellence within the organisation. We recognise and value diversity in the workplace and recognise its role in promoting tolerance and the acceptance of contrasting perspectives. Diversity, equality and inclusion is key in creating high-performing teams and driving our organisation to succeed, both now and in the future. Our Code of Conduct and Ethics mandates that all employees are treated equally and free from discrimination– regardless of their demographics, age or background. As a leading local financial institution in Kuwait, we are also well aligned with the Kuwait Government’s vision on boosting female representation in both public and private sector workplaces. We remain deeply committed to maintaining a workplace free from discrimination, supported by robust policies such as our ‘Non-Discrimination’ and ‘Staff Grievance’. At Burgan Bank, we firmly believe that fostering a diverse, equitable and inclusive workplace is not only a moral imperative but also a strategic necessity for long-term success
Company Website ESG Links Approach Amundi G: ESG Strategy,Crisil G: Disclosures Practices,FB G: Sustainability,FIMI Principle 01: Integrate Sustainable Development,Glass Lewis: ESG Transparency,GRESB Management: Reporting,GRI 2: GD Reporting Practice,MSCI G: Corporate Behavior,SAQ 5.0: Company Management,SASB: Leadership and Governance,SDG 17: Partnerships to Achieve the Goal,STALYTCS: Corporate Governance,T Rowe Price E: Disclosure of Environmental Data,T Rowe Price G: ESG Accountability,Tadawul G: Corporate Governance,UNGC Principle 08 Environment ,WEF Governance: Risk and Opportunity Oversight,WFE G: Sustainability Reporting,
Company Website - Investor Relations - Sustainability
Company Website - About Burgan - Corporate Governance


At Burgan Bank, we recognize the tremendous impact that financial institutions can have on our local and global communities. As trusted financial partners for our clients, we are deeply committed to integrating Environmental, Social, and Governance (ESG) principles into our core business processes. Our commitment to ESG reflects our belief that responsible banking is not only about financial gain, but also about creating a positive social impact. By prioritizing sustainable practices, ethical governance, and community engagement, we aim to create sustainable value for our stakeholders and play a key role in creating a sustainable and inclusive future; Burgan Bank (“the Bank”) is committed to the highest standards of corporate governance and recognizes that good governance is pivotal in helping the business to deliver its strategies whilst generating sustainable shareholder value and meeting its obligations towards shareholders and other stakeholders. As an essential part of this commitment, the Bank operates within a well-defined governance structure and embeds governance principles and practices in its operations based upon the four cornerstones of accountability, transparency, fairness and integrity
Company Website Governance Links Approach Crisil G: Disclosures Practices,Crisil G: Shareholder Relations,CSA Econ: Corporate Governance,FB G: Sustainability,FIMI Principle 01: Integrate Sustainable Development,FTSE Russell G: Corporate Governance,Glass Lewis: ESG Transparency,GRESB Management: Reporting,GRI 2: GD Reporting Practice,MSCI G: Corporate Behavior,SAQ 5.0: Company Management,SASB: Leadership and Governance,SDG 17: Partnerships to Achieve the Goal,SECN P1: Govern with Ethics Transparency and Accountability,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,Vanguard G: Reporting Transparency,WEF Governance: Risk and Opportunity Oversight,WFE G: Ethics and Anti-Corruption,
Company Website - About Burgan - Corporate Governance
Company Website - Investor Relations - Sustainability - Sustainability Related Policies


Burgan Bank (“the Bank”) is committed to the highest standards of corporate governance and recognizes that good governance is pivotal in helping the business to deliver its strategies whilst generating sustainable shareholder value and meeting its obligations towards shareholders and other stakeholders
Board of Directors
Sheikh Abdullah Nasser Sabah Al Ahmad Al Sabah Board Corporate Governance Committee,Chairman,
Company Website - About Burgan Bank - Leadership - Board of Directors
Annual Report 2024 (Page 64)
Boursa Kuwait Stock Exchange - Management


Sheikh Abdullah Nasser Sabah Al Ahmad Al Sabah (Chairman) - Year of appointment at Burgan Bank: Chairman: 2022 till date; Academic Qualifications: a) Royal Military Academy, Sandhurst, UK; b) BSc in Business Administration, New York Institute of Technology, USA; Professional Experience and Board Directorship: a) Vice chairman KAMCO investment Co.; b) Board Member Kuwait Projects Holding; c) Board Member United Gulf Bank – Bahrain
Mr. Faisal M. Sarkhou Board of Directors
Company Website - About Burgan Bank - Leadership - Board of Directors
Annual Report 2024 (Page 64)
https://www.boursakuwait.com.kw/en/stock/profile#107


Mr. Faisal M. Sarkhou (Vice Chairman) - Year of appointment at Burgan Bank: Vice Chairman: 2022 till date; Academic Qualifications: a) BSc Economics degree with honors from the University of Birmingham, UK; b) EMBA with distinction from HEC Paris, France; Professional Experience and Board Directorship: a) CEO KAMCO Invest; b) Vice Chairman the Union of Investment Companies of Kuwait; c) Board Member Kuwait Direct Investment Promotion Authority; d) Board Member Kuwait Clearing Company
H.E Abdulkareem El-Kabariti Board of Directors
Company Website - About Burgan Bank - Leadership - Board of Directors
Annual Report 2024 (Page 64)
Boursa Kuwait Stock Exchange - Management


H.E Abdulkareem El-Kabariti (Board member) - Year of appointment at Burgan Bank: Board member: 2004 till date; Academic Qualifications: a) Bachelor degree in Business Administration with Honors from St. Edwards University- Austin, Texas, USA; b) Honorary Doctor of Business Administration (Hon DBA), from Coventry University – United Kingdom; Professional Experience and Board Directorship: a) Previous member of the Jordanian Senate - Head of the Economics and Finance Committee; b) Chairman of Algeria Gulf Bank – Algeria; c) Vice Chairman Burgan Bank Turkey – Turkey; d) Board Member Bank of Baghdad – Iraq; e) Board Member Gulf Insurance Group – Kuwait
Mr. Fouad Husni Douglas Board of Directors
Company Website - About Burgan Bank - Leadership - Board of Directors
Annual Report 2024 (Page 64)
https://www.boursakuwait.com.kw/en/stock/profile#107


Mr. Fouad Husni Douglas (Board member) - Year of appointment at Burgan Bank: Board Member: 2019 till date; Academic Qualifications: a) Bachelors of Business Administration American University of Beirut, Lebanon; b) Masters of Business Administration American University of Beirut, Lebanon; Professional Experience and Board Directorship: a) Former Partner and Board member at PWC; b) Former Board Member at Burgan Bank Turkey; c) Former Partner at Ernst and Young; c) Former Partner at Arthur Anderson
Mr. Abdullah Mohammed AlSharekh Board of Directors
Company Website - About Burgan Bank - Leadership - Board of Directors
Annual Report 2024 (Page 66)
Boursa Kuwait Stock Exchange - Management


Mr. Abdullah Mohammed AlSharekh (Board member): Year of appointment at Burgan Bank: Board Member: 2022 till date; Academic Qualifications: a) Dual BA in Economics and Public & Private Sector Organizations from Brown University, USA; b) Dual MBA in Finance and Entrepreneurial Management from The Wharton School, University of Pennsylvania, USA; Professional Experience and Board Directorship: a) Managing Director of Markets & Investment Banking at Kamco Investment Co. KSC; b) Vice Chairman at First Securities Brokerage Company KSC
Mr. Michel A. Accad Board of Directors
Company Website - About Burgan Bank - Leadership - Board of Directors
Annual Report 2024 (Page 65)
Boursa Kuwait Stock Exchange - Management


Mr. Michel A. Accad (Independent, Non-Executive Board Member): Year of appointment at Burgan Bank: Board Member: 2022 till date; Academic Qualifications: a) Master’s in Business Administration from the University of Texas at Austin, USA; b) Bachelor’s in Business Administration, The American University of Beirut, Lebanon; Professional Experience and Board Directorship: a) Executive General Manager (Group Chief Executive Officer) of BANKMED; b) Former Chief Executive Officer of Ahli Bank of Kuwait; c) Former CEO for Gulf Bank of Kuwait; d) Former Assistant CEO for Arab Bank PLC; e) Chairman of BankMed Suisse and T-Bank; f) Board member of BankMed; g) Board member of ABK-Egypt and Al-Ahli Capital Investment Company; h) Board member of Europe Arab Bank, Arab Tunisian Bank and Arab Invest
Mr. Sager Abdullah Al Sharhan Board of Directors
Company Website - About Burgan Bank - Leadership - Board of Directors
Annual Report 2024 (Page 65)
Boursa Kuwait Stock Exchange - Management


Mr. Sager Abdullah Al Sharhan (Independent, Non-Executive Board Member): Year of appointment at Burgan Bank: Board Member: 2022 till date; Academic Qualifications: Mechanical Engineering, from the University of Kuwait; Professional Experience and Board Directorship: a) Chairman & CEO of Al Mutatawera Services Holding Company; b) Board member at Private Universities Union; c) Secretary Board Member at Australian University Industrial Advisory; d) Board Member at Saudi Makamin; e) Former chairman and Managing Director of Al Dorra Petroleum Company and also Managing director of the Metal and Recycling Company.
Mr. Jamal Abdullah Dashti Board of Directors
Company Website - About Burgan Bank - Leadership - Board of Directors
Annual Report 2024 (Page 66)
Boursa Kuwait Stock Exchange - Management


Mr. Jamal Abdullah Dashti (Board Member): Year of appointment at Burgan Bank: Board Member: 2023 till date; Academic Qualifications: Bachelor's degree in Economics from the American University in Washington DC, USA; Professional Experience and Board Directorship: a) Founder and CEO of Nomad Entertainment; b) Vice Chairman of Credit One Kuwait Holding Company; c) Former member of the Founding Board of Directors of Warba Bank Kuwait.
Mr. Abdulaziz Saad Al Rashed Board of Directors
Company Website - About Burgan Bank - Leadership - Board of Directors
Annual Report 2024 (Page 66)
Boursa Kuwait Stock Exchange - Management


Mr. Abdulaziz Saad Al Rashed (Independent, Non-Executive Board Member): Year of appointment at Burgan Bank: Board Member: 2023 till date; Academic Qualifications: a) Bachelor degree in Business Administration from Eastern Washington University U.S.A; b) Diplomas in Financial Analysis, Investment Risk Management and Capital market; Professional Experience and Board Directorship: a) Chairman & CEO of Al Rashed Group Holding Co.; b) Chairman of STORK Mechanical Services & Maintenance Co; c) Chairman of Solutions and Services to Oil & Gas, Power and Petrochemical Industry; d) Vice Chairman of Al Qibla International Real Estate Co; e) Board Director at Saffar Capital – U.A.E. Financial Services; f) Board Director at Kalaam Telecom – Bahrain; g) Board Director at Al Rashed International Shipping Co; h) Director at Smith International Gulf Services – Kuwait Service & Products Provider for Oil & Gas Industry; i) Trustee at The Will of Late Abdulaziz Abdulmohsen Al Rashed
Mr. Moustapha Samir Chami Board of Directors
Company Website - About Burgan Bank - Leadership - Board of Directors
Boursa Kuwait Stock Exchange - Management


Mr. Moustapha Samir Chami (Board Member): Year of appointment at Burgan Bank: Board Member: 2025 till date; Academic Qualifications: a) Masters of Business Administration (MBA), USJ University, Lebanon; b) Bachelor of Business Administration, USJ University, Lebanon; c) CPA, Certified Public Accountant (USA); d) CFA, Chartered Financial Analyst (USA); d) CMA, Certified Management Accountant (USA); Professional Experience and Board Directorship: a) Deputy Group CFO – Kuwait projects Co. (KIPCO); b) Board member at Jordan Kuwait Bank; c) Board member at Burgan Bank - Turkey; d) Board Member at Bank of Baghdad
Mr. Osama Rashed Saqer Al Armeli Board of Directors
Company Website - About Burgan Bank - Leadership - Board of Directors
Boursa Kuwait Stock Exchange - Management


Mr. Osama Rashed Saqer Al Armeli (Independent, Non-Executive Board Member): Year of appointment at Burgan Bank: Board Member: 2025 till date; Academic Qualifications: a) BSc in business administration from Modern Academy, Egypt; b) Advanced Diploma in Banking Sciences from the Institute of Banking Studies, Kuwait; Professional Experience and Board Directorship: a) Chairman & CEO of Universe Group United Holding Co. (Formerly: Universe Investment Co.); b) Board Member in KFIC Invest Co., Kuwait; c) Board Member in Kuwait National Cinema Co., Kuwait; d) Former Member in Kuwait Stock Exchange Committee
Environment
Environment Strategy in Place Strategy AB - Environment 07: Climate Change,Amundi G: ESG Strategy,ASX E: Environmental Management,Crisil G: Disclosures Practices,CS - E: Climate Change,CSA E: Operational Eco-Efficiency,DFM E7: Environmental Operations,EcoVadis: Environment,ESG Risk.ai- E: Biodiversity,ESG Risk.ai- E: Decarbonization,ESG Risk.ai- E: Environmental Management,ESG Risk.ai- E: Pollution and Other Toxic Emissions,ESG Risk.ai- E: Product Impact and Green Supply Chain,ESG Risk.ai- E: Water,EU Tax 1: Climate Change Mitigation,FB G: Sustainability,Fidelity E: Other Environmental Aspects,FIMI Principle 05: Environmental Performance ,FT - G02: Sustainability Management and Culture,GCCA BC: Environment,GCCA SC: Climate Change and Energy,GCCA SC: Environment and Nature,Glass Lewis: Climate Risk Mitigation,GRESB Development: ESG Requirements,GRESB Management: Leadership,GRI 2: GD Strategy, Policies and Practices,HSBC: Strategy Capital Usage,IFC PS 1: Environmental and Social Risks and Impacts,IFRS S1: Strategy,IFRS S2: Strategy,JAM E: Climate,JPM E: Biodiversity and Habitat Protection,JPM E: Climate Change Resilience,JPM E: Greenhouse Gas Emissions,JPM E: Pollution,JPM E: Waste Management,JSE CD Governance: Board Oversight of Implementation of Strategy,JSE CD Governance: Board Role in Integrating Climate Issues,JSE SD E: Climate Change,LSEG E: Emissions,MSCI E: Climate Change,OMERS E: Climate Change,RLAM E: Climate Change,SASB: Environment,SDG 11: Sustainable Cities and Communities,SDG 13: Climate Action,SECN P9: Respect Protect and Restore the Environment,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,SO Ocean Health and Productivity P1: Impact of Activities on Ocean Health,T Rowe Price G: ESG Accountability,Tadawul E: Climate Change,Tadawul E: Natural Resources,Tadawul E: Pollutions and Waste,TCFD: 3. Strategy,TPT 05 Governance,UNGC Principle 08 Environment ,Vanguard G: Oversight of Strategy,VE Environmental: Environmental Strategy,WEF Planet: Air Pollution,WEF Planet: Climate Change,WEF Planet: Freshwater Availability,WEF Planet: Nature Loss,WEF Planet: Resource Availability,WEF Planet: Solid Waste,WEF Planet: Water Pollution,WFE E: Environmental Operations,WSA 01: Climate Action,
Sustainability Report 2024 (Page 79 - 81)
Annual Report 2024 (Page 21)


As a responsible financial institution, Burgan Bank is committed to understanding its carbon and environmental footprint and systematically addressing environmental challenges and their impact as part of its broader sustainability strategy. Burgan Bank depends on natural resources like petrol and diesel, both in the form of purchased electricity and fuel for transportation. Our aim is to reduce this dependence by diversifying our energy sources, leveraging smart technologies and implementing efficient energy management strategies; Climate change presents both risks and opportunities for financial institutions. Reducing emissions within operations as well as across the value chain, is essential for ensuring long-term business resilience. Burgan Bank initiated a structured approach to mapping Green House Gas (GHG) emissions in 2023 across its value chain and continues to refine the process, expanding the scope every year. Burgan Bank has also initiated the design of its long-term decarbonisation strategy with goals on emission reduction that align with Kuwait’s vision of Net Zero by 2060 and the Bank’s overall ESG strategy; As a testament to our efforts towards incorporating sustainability in our operations, we received the prestigious “Leadership in Energy and Environmental Design (LEED) Gold Certification v4.1 for operations and maintenance of existing buildings” for our head office building in Kuwait City. The Bank also partnered with DHL express on their “Go-Green Plus” initiative to foster a cleaner environment with reduced emissions. The Bank continues on its journey towards greater digitalisation and automation to reduce our carbon footprint
Environmental Reporting Reporting AB - Environment 07: Climate Change,ABRDN Corporate Behaviour: Polices and Practices,ADX G07: Sustainability Reporting,ADX G08: Disclosure Practices,Amundi G: ESG Strategy,ASX E: Environmental Management,Boursa Kuwait G: Disclosure Practices,BRSR Principle 6: Protect and Restore Environment ,CDP: Climate,Crisil G: Disclosures Practices,CS - E: Climate Change,CSA E: Environmental Reporting,DB E: Environmental Risk,DFM E7: Environmental Operations,DFM G8: Sustainability Reporting,DFM G9: Disclosure Practices,EcoVadis: Environment,EU Tax 2: Climate Change Adaptation,FB C: Climate Reporting,FB E: Environmental Management Systems,FH G: Management of Legal and Regulatory Environment,Fidelity E: Other Environmental Aspects,FIMI Principle 05: Environmental Performance ,FIMI Principle 10: Verifiable Stakeholder Reporting ,FT - G02: Sustainability Management and Culture,FTSE Russell E: Climate Change,GCCA BC: Compliance with Legal Requirements,GCCA BC: Environment,GCCA SC: Climate Change and Energy,GCCA SC: Environment and Nature,Glass Lewis: Climate Risk Mitigation,GRESB Management: Reporting,GRI 102: Climate Change,GRI 2: GD Reporting Practice,HSBC: Climate Change,IFRS S2: Strategy,IIRF: Natural Capital,ISS Environment: Environmental Management,JAM E: Climate,JPM E: Biodiversity and Habitat Protection,JPM E: Climate Change Resilience,JPM E: Greenhouse Gas Emissions,JPM E: Pollution,JPM E: Waste Management,JSE CD Governance: Board Role in Integrating Climate Issues,LSEG E: Emissions,NZCS 1: 1. Implementation,OMERS E: Climate Change,RLAM E: Climate Change,SASB: Environment,SDG 17: Partnerships to Achieve the Goal,SECN P9: Respect Protect and Restore the Environment,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,STALYTCS: Emissions, Effluents and Waste,T Rowe Price E: Disclosure of Environmental Data,Tadawul E: Climate Change,Tadawul E: Natural Resources,Tadawul E: Pollutions and Waste,TCFD: 1. Implementation,TPT 04 Metrics and Targets,UNGC Principle 07 Environment ,Vanguard G: Reporting Transparency,WEF Planet: Air Pollution,WEF Planet: Climate Change,WEF Planet: Freshwater Availability,WEF Planet: Nature Loss,WEF Planet: Resource Availability,WEF Planet: Solid Waste,WEF Planet: Water Pollution,WFE G: Sustainability Reporting,WSA 01: Climate Action,WSA 08: Ethical and Transparent Operations,
Sustainability Report 2024 (Page 79)


Information on Climate Change and Environmental Footprint is disclosed in Sustainability Report 2024
Environmental Policy and Commitments Commitments Policies ABRDN Corporate Behaviour: Polices and Practices,Boursa Kuwait E: Environmental Operations,BRSR 2 Section B: Management And Process Disclosures,Crisil G: Disclosures Practices,CSA E: Environmental Policy and Management Systems,DB G: Corporate Governance,EcoVadis: Environment,ESG Risk.ai- E: Environmental Management,FB E: Environmental Management Systems,FTSE Russell E: Climate Change,GRESB Management: Leadership,GRI 102: Climate Change,GRI 2: GD Strategy, Policies and Practices,ISS Governance: Business Ethics,JAM E: Climate,JPM E: Biodiversity and Habitat Protection,JPM E: Climate Change Resilience,JPM E: Greenhouse Gas Emissions,JPM E: Pollution,JPM E: Waste Management,LSEG E: Emissions,MSX E: Environmental Operations ,NZCS 1: 1. Implementation,SAQ 5.0: Environment,SASB: Environment,SDG 17: Partnerships to Achieve the Goal,STALYTCS: Emissions, Effluents and Waste,Tadawul E: Climate Change,Tadawul E: Natural Resources,Tadawul E: Pollutions and Waste,TPT 02 Implementation Strategy,UNGC Principle 08 Environment ,VE Environmental: Environmental Strategy,WEF Planet: Climate Change,WFE E: Environmental Operations,
ESG Policy (Page 5)
Sustainability Report 2024 (Page 22)


BBK values its commitment to environment and aims at reducing the environmental footprint of its operations and investment portfolio. The Bank believes that improving own operations is an essential part of being committed to sustainability. Therefore, it will focus its approach on energy efficiency emissions reduction and waste minimization, among other efforts; Sustainability is a continuous journey and we remain steadfast in our commitment to deepening our impact. Key future initiatives include: a). Developing a carbon neutrality strategy and roadmap, in line with the national goal of achieving carbon neutrality by 2060; b). Expanding GHG emissions reporting to include wider Scope 3 emissions, ensuring comprehensive accountability; c). Enhancing efforts towards waste recycling, energy efficiency and minimising paper usage across our operations; d). Increasing financing for renewable energy and energy-efficient projects, aligning with our goal of driving climate-conscious lending
Identifying and Assessing Climate and Environment Related Risks Climate Risk Control AB - Environment 07: Climate Change,ABRDN Climate Change: GHG Emissions and Resilience,ADX E09: Climate Risk Mitigation,Amundi G: ESG Strategy,ASX E: Climate Change,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Economic: Climate Related Financial Risks and Opportunities,Boursa Kuwait E: Climate Risk Mitigation,CDP: Climate,Crisil E: GHG Emissions,CS - E: Climate Change,CSA E: Climate Strategy,CSA Econ: Risk and Crisis Management,DB E: GHG Emissions and Climate,DB G: Business Resilience,DFM E7: Environmental Operations,DFM E9: Climate Risk Mitigation,EGX A: General ,EGX E: Climate Change disclosures,ESG Risk.ai- E: Decarbonization,EU Tax 1: Climate Change Mitigation,FB C: Risk and Opportunity Management,FH E: Climate Change,FH G: Risk Management,Fidelity E: High Impact Risk Management,FIMI Principle 03: Risk Management Strategies,FT - E01: Climate Change Mitigation and Adaptation,FTSE Russell E: Climate Change,GCCA BC: Environment,GCCA SC: Climate Change and Energy,GCCA SC: Environment and Nature,Glass Lewis: Climate Risk Mitigation,GRESB Management: Risk Management,GRESB Performance: Risk Assessment,GRI 102: Climate Change,GRI 11.2 Climate Adaptation Resilience and Transition,GRI 12.2 Climate Adaptation Resilience and Transition,GRI 13.2 Climate Adaptation and Resilience,HKEX E A4: Climate Change,HSBC: Climate Change,IFC PS 1: Environmental and Social Risks and Impacts,IFRS S2: Risk Management,ISS Environment: Environmental Management,JAM E: Climate,JPM E: Climate Change Resilience,JSE CD Management: Climate Impacts Risks and Opportunities,JSE CD Management: Climate Risk Management Process Integration,JSE CD Strategy: Climate Impacts Risks and Opportunities,JSE SD E: Climate Change,JSE SD G: Compliance and Risk Management,LAM E08: Climate Change Transition Risk Impacts on the Energy Mix,LSEG E: Emissions,MSCI E: Climate Change,NZCS 1: 4. Risk Management,OMERS E: Climate Change,OMERS G: Risk Management,RLAM E: Climate Change,SASB: Business Model and Innovation,SDG 13: Climate Action,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.2: Risk management,SET G3 Sustainability Risk Management,SO Data and Transparency P8: Scientific Data to Support Ocean Research,STALYTCS: Emissions, Effluents and Waste,Tadawul E: Climate Change,TCFD: 4. Risk Management,TPT 01 Foundations,UNGC Principle 07 Environment ,UNGC Principle 08 Environment ,VE Environmental: Environmental Strategy,WEF Planet: Climate Change,WFE E: Climate Risk Mitigation,WSA 01: Climate Action,
Annual Report 2024 (Page 41)
Sustainability Report 2024 (Page 84)


Recognising the risks posed by climate change, we integrated climate risk assessments into our lending practices, embedding these into our credit risk frameworks. Using climate scenario analysis, we evaluated potential impacts of various climate trajectories on our loan portfolio, enabling informed decision-making and risk mitigation; In 2023, we initiated climate risk integration to assess and mitigate the impact of our portfolio incorporating climate-related financial scenarios into our Stress Testing exercises; Our methodology for 2024 Climate Stress test involves analyzing scenarios of varying severity (mild, medium and severe) to assess the financial implications of climate risks; Our stress testing framework combines these two (Transition Risks and Physical Risks) dimensions of risk, offering a balanced approach to understanding and preparing for the challenges posed by climate change. By integrating robust data, scenario analysis and forward-looking assumptions, we aim to ensure that our risk management practices align with global sustainability objectives and support the long-term resilience of our financial institution
Climate Risk Management Processes Climate Process Systems Risk Control AB - Environment 07: Climate Change,ABRDN Climate Change: GHG Emissions and Resilience,ADX E09: Climate Risk Mitigation,Amundi G: ESG Strategy,ASX E: Climate Change,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Economic: Climate Related Financial Risks and Opportunities,Boursa Kuwait E: Climate Risk Mitigation,CDP: Climate,Crisil E: GHG Emissions,CS - E: Climate Change,CSA E: Climate Strategy,CSA Econ: Risk and Crisis Management,DB E: GHG Emissions and Climate,DFM E9: Climate Risk Mitigation,EGX A: General ,EGX E: Climate Change disclosures,ESG Risk.ai- E: Decarbonization,EU Tax 1: Climate Change Mitigation,FB C: Risk and Opportunity Management,FH E: Climate Change,FH G: Risk Management,Fidelity E: High Impact Risk Management,FIMI Principle 03: Risk Management Strategies,FT - E01: Climate Change Mitigation and Adaptation,FTSE Russell E: Climate Change,FTSE Russell G: Risk Management,GCCA BC: Environment,GCCA SC: Climate Change and Energy,Glass Lewis: Climate Risk Mitigation,GRESB Management: Risk Management,GRESB Performance: Risk Assessment,GRI 102: Climate Change,GRI 11.2 Climate Adaptation Resilience and Transition,GRI 12.2 Climate Adaptation Resilience and Transition,GRI 12.7 Water and Effluents,GRI 13.2 Climate Adaptation and Resilience,HKEX E A4: Climate Change,HSBC: Climate Change,IFC PS 1: Environmental and Social Risks and Impacts,IFRS S2: Risk Management,ISS Environment: Environmental Management,JAM E: Climate,JPM E: Climate Change Resilience,JSE CD Management: Climate Risk Management,JSE CD Strategy: Climate Impacts Risks and Opportunities,JSE CD Strategy: Strategy and Decision Making,JSE SD E: Climate Change,JSE SD G: Compliance and Risk Management,LAM E08: Climate Change Transition Risk Impacts on the Energy Mix,LAM G03: Critical Incident Risk Management,LSEG E: Emissions,MSCI E: Climate Change,NZCS 1: 4. Risk Management,OMERS E: Climate Change,OMERS G: Risk Management,RLAM E: Climate Change,SASB: Business Model and Innovation,SDG 13: Climate Action,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.2: Risk management,SECT 1.3: Business sustainability development ,SET G3 Sustainability Risk Management,SO Ocean Health and Productivity P3: Action to Prevent Pollution Affecting Oceans,STALYTCS: Emissions, Effluents and Waste,T Rowe Price E: Environmental Management,T Rowe Price G: ESG Accountability,Tadawul E: Climate Change,TCFD: 4. Risk Management,TPT 02 Implementation Strategy,UNGC Principle 08 Environment ,Vanguard E: Air Emissions and Air Quality,VE Environmental: Environmental Strategy,WEF Planet: Climate Change,WFE E: Climate Risk Mitigation,WSA 01: Climate Action,
Annual Report 2024 (Page 41)
Sustainability Report 2024 (Page 80, 81)


We integrated climate risk assessments into our lending practices, embedding these into our credit risk frameworks; Burgan Bank depends on natural resources like petrol and diesel, both in the form of purchased electricity and fuel for transportation. Our aim is to reduce this dependence by diversifying our energy sources, leveraging smart technologies and implementing efficient energy management strategies. Climate change presents both risks and opportunities for financial institutions. Reducing emissions within operations as well as across the value chain, is essential for ensuring long-term business resilience. Burgan Bank initiated a structured approach to mapping Green House Gas (GHG) emissions in 2023 across its value chain and continues to refine the process, expanding the scope every year. Burgan Bank has also initiated the design of its long-term decarbonisation strategy with goals on emission reduction that align with Kuwait’s vision of Net Zero by 2060 and the Bank’s overall ESG strategy
Climate Risk Management Integration Climate Risk Control AB - Environment 07: Climate Change,ABRDN Climate Change: GHG Emissions and Resilience,ADX E09: Climate Risk Mitigation,Amundi G: ESG Strategy,ASX E: Climate Change,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Economic: Climate Related Financial Risks and Opportunities,Boursa Kuwait E: Climate Risk Mitigation,CDP: Climate,Crisil E: GHG Emissions,CS - E: Climate Change,CSA E: Climate Strategy,CSA Econ: Risk and Crisis Management,DB E: GHG Emissions and Climate,DFM E9: Climate Risk Mitigation,EGX A: General ,EGX E: Climate Change disclosures,ESG Risk.ai- E: Decarbonization,EU Tax 1: Climate Change Mitigation,FB C: Risk and Opportunity Management,FH E: Climate Change,FH G: Risk Management,Fidelity E: High Impact Risk Management,FIMI Principle 03: Risk Management Strategies,FT - E01: Climate Change Mitigation and Adaptation,FTSE Russell E: Climate Change,FTSE Russell G: Risk Management,GCCA BC: Environment,GCCA SC: Climate Change and Energy,Glass Lewis: Climate Risk Mitigation,GRESB Management: Risk Management,GRESB Performance: Risk Assessment,GRI 102: Climate Change,GRI 11.2 Climate Adaptation Resilience and Transition,GRI 12.2 Climate Adaptation Resilience and Transition,GRI 13.2 Climate Adaptation and Resilience,HKEX E A4: Climate Change,HSBC: Climate Change,IFC PS 1: Environmental and Social Risks and Impacts,IFRS S2: Strategy,ISS Environment: Environmental Management,JAM E: Climate,JPM E: Climate Change Resilience,JSE CD Management: Climate Risk Management Process Integration,JSE CD Strategy: Climate Impacts Risks and Opportunities,JSE SD E: Climate Change,JSE SD G: Compliance and Risk Management,LAM E08: Climate Change Transition Risk Impacts on the Energy Mix,LAM G03: Critical Incident Risk Management,LSEG E: Emissions,MSCI E: Climate Change,MSX E: Climate Risk Mitigation,NZCS 1: 4. Risk Management,OMERS E: Climate Change,OMERS G: Risk Management,RLAM E: Climate Change,SASB: Business Model and Innovation,SDG 13: Climate Action,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.2: Risk management,SECT 1.3: Business sustainability development ,SET G3 Sustainability Risk Management,SO Ocean Health and Productivity P3: Action to Prevent Pollution Affecting Oceans,STALYTCS: Emissions, Effluents and Waste,T Rowe Price E: Environmental Management,T Rowe Price G: ESG Accountability,Tadawul E: Climate Change,TCFD: 4. Risk Management,UNGC Principle 08 Environment ,Vanguard E: Air Emissions and Air Quality,VE Environmental: Environmental Strategy,WEF Planet: Climate Change,WFE E: Climate Risk Mitigation,WSA 01: Climate Action,
Sustainability Report 2024 (Page 40)


Burgan Bank is committed to embedding ESG consderations into its strategic and operational framework aligning with global sustainability standards and responsible banking practices. By proactively assessing ESG risks and opportunities, the Bank ensures that its financial decisions drive long-term value while mitigating sustainability-related challenges. In 2024, it was imperative to revise the Bank’s related policies and procedures for the implementation of the Climate Risk Assessment Scorecard. Statements regarding ESG assessment were incorporated into the credit procedure, as approved by the Board of Directors
Net Zero / Other Climate Related Commitments Climate Commitments GHG Emissions Targets AB - Environment 07: Climate Change,ABRDN Climate Change: GHG Emissions and Resilience,ADX E01: GHG Emissions,Amundi G: ESG Strategy,ASX E: Environmental Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Environmental: Emissions,Boursa Kuwait E: Climate Risk Mitigation,BRSR 2 Section B: Management And Process Disclosures,BRSR Principle 6: Protect and Restore Environment ,CDP: Climate,Crisil E: GHG Emissions,CS - E: Climate Change,CSA E: Operational Eco-Efficiency,DB E: GHG Emissions and Climate,DFM E1: GHG Emissions,EcoVadis: Environment,EDCP: GHG Emissions,EGX A: General ,ESG Risk.ai- E: Decarbonization,EU Tax 2: Climate Change Adaptation,FB C: Emissions Management,FH E: Climate Change,FH E: GHG Emissions,Fidelity E: Other Environmental Aspects,FT - E01: Climate Change Mitigation and Adaptation,FTSE Russell E: Climate Change,GCCA BC: Environment,GCCA SC: Environment and Nature,Glass Lewis: ESG Targets and Alignment,GRESB Development: Energy,GRESB Management: Leadership,GRI 102: Climate Change,GRI 11.1 GHG Emissions,GRI 12.1 GHG Emissions,GRI 13.1 Emissions,GRI 305: Emissions,HKEX E A1: Emissions,HSBC: Strategy Capital Usage,IFC PS 3: Resource Efficiency and Pollution Prevention,IFRS S2: Metrics and Targets,IIRF: Natural Capital,ISS Environment: Eco efficiency,JAM E: Climate,JPM E: Greenhouse Gas Emissions,JSE CD Metrics and Targets: Absolute GHG Emission,JSE SD E: Climate Change,LAM E08: Climate Change Transition Risk Impacts on the Energy Mix,LSEG E: Emissions,MSCI E: Climate Change,NZCS 1: 5. Metrics and Targets,OMERS E: Climate Change,RLAM E: Climate Change,SAQ 5.0: Environment,SASB: Business Model and Innovation,SASB: Environment,SDG 13: Climate Action,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,SO Data and Transparency P9: Transparent Ocean Related Activities,STALYTCS: Emissions, Effluents and Waste,Tadawul E: Climate Change,TCFD: 5. Metrics and Targets,TPT 01 Foundations,TPT 04 Metrics and Targets,UNGC Principle 08 Environment ,Vanguard E: Air Emissions and Air Quality,VE Environmental: Atmospheric Emissions,WEF Planet: Climate Change,WSA 01: Climate Action,WSA 08: Ethical and Transparent Operations,
Annual Report 2024 (Page 41)
Sustainability Report 2024 (Page 81)


Sustainability is a continuous journey and we remain steadfast in our commitment to deepening our impact. Key future initiative includes: Developing a carbon neutral strategy and roadmap with the goal of achieving carbon neutrality by 2060
Environmental Covenanted Financing Financing Metrics AB - Environment 07: Climate Change,ASX S: Other Stakeholder Management,BM Economic: Responsible and Sustainable Lending,Crisil E: Energy Use,Crisil E: Resource Use, Green Products and Biodiversity,CS - E: Climate Change,DFM E7: Environmental Operations,ESG Risk.ai- G: Financial & Audit Control,FB E: Environmental Management Systems,GCCA BC: Environment,GCCA SC: Climate Change and Energy,GCCA SC: Environment and Nature,HSBC: Climate Change,IFRS S1: Metrics and Targets,IIRF: Financial Capital,IIRF: Intellectual Capital,JAM E: Climate,MSCI E: Climate Change,NZCS 1: 5. Metrics and Targets,RLAM E: Climate Change,SASB: Business Model and Innovation,SDG 08: Decent Work and Economic Growth,SET E1 Environmental Management Standards,STALYTCS: ESG Integration - Financials,Tadawul E: Climate Change,TPT 02 Implementation Strategy,WEF Governance: Risk and Opportunity Oversight,WSA 01: Climate Action,
Sustainability Report 2024 (Page 39)


Burgan Bank has been working to actively integrate sustainability and ESG factors into its lending and investment decisions to ensure responsible financial growth while creating a positive impact on the environment and society. ESG considerations are embedded across all phases of the process, from transaction screening and ESG-specific due diligence to a dedicated sustainable financing framework and risk escalation and mitigation mechanisms
Sustainable Finance Implementation and Targets Financial Institutions AB - Environment 07: Climate Change,Crisil E: Resource Use, Green Products and Biodiversity,Crisil G: Management Track Record,DFM E7: Environmental Operations,EGX A: General ,Fidelity E: Sustainable Products,FT - E01: Climate Change Mitigation and Adaptation,GCCA BC: Environment,GCCA SC: Climate Change and Energy,GRESB Performance: Targets,HSBC: Corporate Behaviour,IFC PS 3: Resource Efficiency and Pollution Prevention,IIRF: Financial Capital,IIRF: Manufactured Capital,ISS Environment: Environmental Impact of Products and Services,JSE CD Governance: Board Oversight of Implementation of Strategy,JSE CD Governance: Board Role in Integrating Climate Issues,MSCI S: Product Liability,NZCS 1: 5. Metrics and Targets,SASB: Business Model and Innovation,SDG 08: Decent Work and Economic Growth,SECT 1.3: Business sustainability development ,STALYTCS: ESG Integration - Financials,TPT 02 Implementation Strategy,TPT 04 Metrics and Targets,Vanguard G: Short-Term Focus,WEF Governance: Risk and Opportunity Oversight,WSA 03: Environmental Care,
Sustainability Report 2024 (Page 41)


Burgan Bank has established a Sustainable Finance Framework to support projects that generate environmental and social benefits aligning with its long-term vision and business strategy; To uphold responsible financing, the Bank integrates an Environmental and Social Risk Management process into its credit and investment analysis ensuring that borrowing entities and investment decisions align with sustainability criteria. Burgan Bank remains committed to transparency by reporting on the allocation of proceeds in its Sustainability Report until full deployment along with relevant impact metrics. Through this framework, the Bank reinforces its role in advancing sustainable finance and driving meaningful change in the financial sector
Providing Sustainability Related Loans Financial Institutions Financing Product Development AB - Environment 07: Climate Change,ASX S: Other Stakeholder Management,Crisil E: Resource Use, Green Products and Biodiversity,Crisil G: Management Track Record,DFM E7: Environmental Operations,ESG Risk.ai- G: Financial & Audit Control,FB E: Environmental Management Systems,FH S: Product Quality and Management,Fidelity E: Other Environmental Aspects,FT - G02: Sustainability Management and Culture,GCCA BC: Environment,GCCA SC: Climate Change and Energy,IFC PS 3: Resource Efficiency and Pollution Prevention,IIRF: Financial Capital,IIRF: Manufactured Capital,ISS Environment: Environmental Impact of Products and Services,MSCI S: Product Liability,SASB: Business Model and Innovation,SDG 08: Decent Work and Economic Growth,STALYTCS: Corporate Governance,STALYTCS: ESG Integration - Financials,Tadawul S: Product Liability,TPT 02 Implementation Strategy,WEF Governance: Risk and Opportunity Oversight,
Sustainability Report 2024 (Page 39 - 40)


Burgan Bank has been working to actively integrate sustainability and ESG factors into its lending and investment decisions to ensure responsible financial growth while creating a positive impact on the environment and society. ESG considerations are embedded across all phases of the process, from transaction screening and ESG-specific due diligence to a dedicated sustainable financing framework and risk escalation and mitigation mechanisms; Burgan Bank is committed to embedding ESG considerations into its strategic and operational framework aligning with global sustainability standards and responsible banking practices. By proactively assessing ESG risks and opportunities, the Bank ensures that its financial decisions drive long-term value while mitigating sustainability-related challenges. In 2024, it was imperative to revise the Bank’s related policies and procedures for the implementation of the Climate Risk Assessment Scorecard. Statements regarding ESG assessment were incorporated into the credit procedure, as approved by the Board of Directors
Facilitating other Sustainability Financing Solutions Financial Institutions Financing Product Development AB - Environment 07: Climate Change,ASX S: Other Stakeholder Management,BM Economic: Responsible and Sustainable Lending,Crisil E: Resource Use, Green Products and Biodiversity,Crisil G: Management Track Record,DFM E7: Environmental Operations,ESG Risk.ai- G: Financial & Audit Control,FB E: Environmental Management Systems,FH S: Product Quality and Management,Fidelity E: Other Environmental Aspects,FT - G02: Sustainability Management and Culture,GCCA BC: Environment,GCCA SC: Climate Change and Energy,HSBC: Corporate Behaviour,IFC PS 3: Resource Efficiency and Pollution Prevention,IIRF: Financial Capital,IIRF: Manufactured Capital,ISS Environment: Environmental Impact of Products and Services,MSCI S: Product Liability,SASB: Business Model and Innovation,SDG 09: Industry Innovation and Infrastructure,STALYTCS: ESG Integration - Financials,Tadawul S: Product Liability,TPT 02 Implementation Strategy,WEF Governance: Risk and Opportunity Oversight,
Sustainability Report 2024 (Page 42)


Burgan Bank is committed to Kuwait Vision 2035 and promoting entrepreneurship within the local community. Burgan has a dedicated SME Unit established within its Corporate Banking Group to provide tailored banking solutions to the SME segment. The Bank enhanced its digital capabilities for SMEs and merchants through an upgraded Tijarati platform. “Tijarati” allows Burgan Bank merchants to collect/initiate payment as a single payment or in bulk anytime anywhere and is available in both Web and Mobile version. Additionally, merchants can access dashboard and reports for transactions, Tijarati with its enhanced benefits is a unique proposition both in Kuwait and in the region and will help drive a differentiated experience for the merchant segment. In addition, TBS Online, a cutting-edge digital banking tool, plays a significant role in helping corporate clients streamline their operations and reduce their carbon footprint. By routing transactions and requests digitally, TBS Online reduces the need for physical branch visits, thereby decreasing the environmental impact of banking activities. With a comprehensive suite of services, including payments, receivables, payroll management, trade services, and cash management, TBS Online empowers businesses to manage their banking needs efficiently while embracing sustainability
Sustainability Retail Products/Service Financial Institutions Product Development AB - Environment 07: Climate Change,ABRDN Human Rights and Stakeholders: Product Quality and Customer Welfare,Amundi S: Product and Customer Responsibility,BM Environmental: Product and Services Responsibility,Crisil E: Resource Use, Green Products and Biodiversity,DB S: Product Quality Management,DFM E7: Environmental Operations,EcoVadis: Environment,ESG Risk.ai- G: Financial & Audit Control,FB E: Environmental Management Systems,FH S: Product Quality and Management,Fidelity E: Sustainable Products,FT - G02: Sustainability Management and Culture,GCCA BC: Environment,GCCA SC: Climate Change and Energy,GRESB Development: Materials,GRI 13.10 Food Safety,GRI 13.9 Food Security,HKEX S B6: Product Responsibility,HSBC: Corporate Behaviour,IIRF: Financial Capital,IIRF: Manufactured Capital,ISS Environment: Environmental Impact of Products and Services,LAM E10: Opportunities from Sustainable Products and Services,LAM S08: Societal Harms of Product Use,LAM S16: Product Quality and Safety,LSEG E: Innovation,MSCI S: Product Liability,OMERS S: Product Stewardship,SASB: Business Model and Innovation,SDG 09: Industry Innovation and Infrastructure,SECN P3: Safe and Sustainable Products and Services through Life Cycle,SECT 1.3: Business sustainability development ,SET G5 Innovation Development,SO Governance and Engagement P5: Ocean Related Laws and Regulations,SO Ocean Health and Productivity P1: Impact of Activities on Ocean Health,STALYTCS: ESG Integration - Financials,T Rowe Price E: Product Sustainability,Tadawul S: Product Liability,VE Environmental: Green Products,VE Environmental: Use and Disposal of Products,WEF Governance: Risk and Opportunity Oversight,
Sustainability Report 2024 (Page 66 - 67)


At Burgan Bank, our Customer-First approach drives innovation, digital transformation and service excellence to enhance overall satisfaction. We are committed to providing a seamless, efficient and personalised banking experience by integrating cutting-edge technology and optimising service delivery; In an era where digital banking is reshaping customer expectations,the Bank continues to advance its digital ecosystem, offering seamless, intuitive and secure banking experiences. By enhancing user experience (UX) and user interface (UI), increasing online banking adoption and optimising financial solutions, we have strengthened our position as a digital leader in Kuwait’s banking sector. Through technology-driven enhancements, we have streamlined key processes, improved accessibility and optimised internal workflows, ensuring an enriched banking experience for our customers
Sustainability Criteria in Risk Management Process Financial Institutions Risk Control AB - Environment 07: Climate Change,ABRDN Corporate Governance: Board Issues ,Amundi G: ESG Strategy,BLK 02: Auditors and Audit Related Issues,CSA Econ: Risk and Crisis Management,DB G: Business Resilience,EGX A: General ,FH G: Risk Management,Fidelity E: High Impact Risk Management,FT - G02: Sustainability Management and Culture,FTSE Russell G: Risk Management,GCCA BC: Environment,GCCA SC: Climate Change and Energy,Glass Lewis: Climate Risk Mitigation,GRESB Management: Risk Management,GRESB Performance: Risk Assessment,HSBC: Corporate Behaviour,IFC PS 1: Environmental and Social Risks and Impacts,IFRS S1: Risk Management,JAM CG: Systemic Risks,JSE CD Strategy: Climate Impacts Risks and Opportunities,JSE SD G: Compliance and Risk Management,LAM G03: Critical Incident Risk Management,OMERS G: Risk Management,SASB: Leadership and Governance,SDG 09: Industry Innovation and Infrastructure,SECT 1.2: Risk management,SET G3 Sustainability Risk Management,SO Ocean Health and Productivity P3: Action to Prevent Pollution Affecting Oceans,STALYTCS: Corporate Governance,T Rowe Price E: Environmental Management,T Rowe Price G: ESG Accountability,TCFD: 4. Risk Management,TPT 05 Governance,WEF Governance: Risk and Opportunity Oversight,
Sustainability Report 2024 (Page 32)


In an evolving financial landscape, Burgan Bank remains steadfast in its commitment to identifying, assessing and mitigating risks to ensure operational stability and long-term sustainability. Our comprehensive Risk Management Framework (RMF), enables us to make informed risk decisions, supporting strategic objectives while maintaining resilience within our defined risk appetite. Risk management is embedded in the Bank’s culture, with ongoing training programs and workshops designed to cultivate a risk-aware mindset across all levels of the organisation. By integrating risk management into daily operations and control activities, we reinforce a proactive approach to risk identification and mitigation. At Burgan Bank, our risk management policy encompasses a wide spectrum of risks, ensuring a structured and proactive approach to risk mitigation. Our risk framework is designed to safeguard financial stability, operational resilience and regulatory compliance while enabling sustainable growth
Amount of GHG Emissions GHG Emissions Metrics AB - Environment 01: Carbon Emissions,ABRDN Climate Change: GHG Emissions and Resilience,ADX E01: GHG Emissions,ADX E02: Emissions Intensity,Amundi E: Emissions and Energy,ASX E: Environmental Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Environmental: Emissions,Boursa Kuwait E: GHG Emissions,BRSR Principle 6: Protect and Restore Environment ,CDP: Climate,Core BRSR Principle 6: Protect and Restore Environment,Crisil E: GHG Emissions,CS - E: Climate Change,CSA E: Operational Eco-Efficiency,DB E: GHG Emissions and Climate,DFM E1: GHG Emissions,EcoVadis: Environment,EDCP: GHG Emissions,EGX E: Environmental Management Systems,ESG Risk.ai- E: Decarbonization,EU Tax 2: Climate Change Adaptation,FB C: GHG Emissions,FH E: GHG Emissions,Fidelity E: Carbon Emissions,FIMI Principle 08: Use Reuse and Recovery of Materials,FT - E01: Climate Change Mitigation and Adaptation,FTSE Russell E: Climate Change,FTSE Russell E: Climate Change,GCCA BC: Environment,GCCA SC: Climate Change and Energy,Glass Lewis: ESG Transparency,GRESB Performance: GHG,GRI 102: Climate Change,GRI 11.1 GHG Emissions,GRI 11.3 Air Emissions,GRI 12.1 GHG Emissions,GRI 12.4 Air Emissions,GRI 13.1 Emissions,GRI 305: Emissions,HKEX E A1: Emissions,HSBC: Climate Change,IFC PS 3: Resource Efficiency and Pollution Prevention,IFRS S1: Metrics and Targets,IFRS S2: Metrics and Targets,IIRF: Natural Capital,ISS Environment: Eco efficiency,JAM E: Climate,JPM E: Greenhouse Gas Emissions,JSE CD Metrics and Targets: Absolute GHG Emission,JSE SD E: Climate Change,JSE SD E: Pollution and Waste,LAM E03: Air Quality,LGIM E: Environment,LSEG E: Emissions,MSCI E: Climate Change,MSCI E: Pollution and Waste,MSX E: GHG Emissions,NZCS 1: 5. Metrics and Targets,OMERS E: Climate Change,RLAM E: Climate Change,SAQ 5.0: Environment,SASB: Environment,SDG 13: Climate Action,SECN P9: Respect Protect and Restore the Environment,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,SET E5 Greenhouse Gas Management,SO Data and Transparency P8: Scientific Data to Support Ocean Research,SO Ocean Health and Productivity P3: Action to Prevent Pollution Affecting Oceans,STALYTCS: Carbon - Own Operations,T Rowe Price E: Disclosure of Environmental Data,T Rowe Price E: Greenhouse Gas Emissions,Tadawul E: Climate Change,TCFD: 5. Metrics and Targets,TPT 04 Metrics and Targets,UNGC Principle 08 Environment ,Vanguard E: Air Emissions and Air Quality,VE Environmental: Atmospheric Emissions,WEF Planet: Climate Change,WFE E: GHG Emissions,WSA 01: Climate Action,
Sustainability Report 2024 (Page 81 - 82)
A : 16137.4
B : 14135.8
C : 14135.8 		Total Scope 1, 2 and 3 Emissions - 2024: 16,137.4 MtCO2e; 2023: 15,726.5 MtCO2e; 2022: 14,135.8 MtCO2e
GHG Emission Scope Breakdown GHG Emissions Metrics AB - Environment 01: Carbon Emissions,ABRDN Climate Change: GHG Emissions and Resilience,ADX E01: GHG Emissions,ADX E02: Emissions Intensity,Amundi E: Emissions and Energy,ASX E: Environmental Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Environmental: Emissions,Boursa Kuwait E: GHG Emissions,BRSR Principle 6: Protect and Restore Environment ,CDP: Climate,Core BRSR Principle 6: Protect and Restore Environment,Crisil E: GHG Emissions,CS - E: Climate Change,CSA E: Operational Eco-Efficiency,DB E: GHG Emissions and Climate,DFM E1: GHG Emissions,EcoVadis: Environment,EDCP: GHG Emissions,EGX E: Environmental Management Systems,ESG Risk.ai- E: Decarbonization,EU Tax 2: Climate Change Adaptation,FB C: GHG Emissions,FH E: GHG Emissions,Fidelity E: Carbon Emissions,FIMI Principle 08: Use Reuse and Recovery of Materials,FT - E01: Climate Change Mitigation and Adaptation,FTSE Russell E: Climate Change,FTSE Russell E: Climate Change,GCCA BC: Environment,GCCA SC: Climate Change and Energy,GRESB Performance: GHG,GRI 102: Climate Change,GRI 11.1 GHG Emissions,GRI 11.3 Air Emissions,GRI 12.1 GHG Emissions,GRI 12.4 Air Emissions,GRI 13.1 Emissions,GRI 305: Emissions,HKEX E A1: Emissions,HSBC: Climate Change,IFC PS 3: Resource Efficiency and Pollution Prevention,IFRS S1: Metrics and Targets,IFRS S2: Metrics and Targets,IIRF: Natural Capital,ISS Environment: Eco efficiency,JAM E: Climate,JPM E: Greenhouse Gas Emissions,JSE CD Metrics and Targets: Absolute GHG Emission,JSE SD E: Climate Change,JSE SD E: Pollution and Waste,LAM E03: Air Quality,LGIM E: Environment,LSEG E: Emissions,MSCI E: Climate Change,MSCI E: Pollution and Waste,MSX E: GHG Emissions,NZCS 1: 5. Metrics and Targets,OMERS E: Climate Change,RLAM E: Climate Change,SAQ 5.0: Environment,SASB: Environment,SDG 13: Climate Action,SECN P9: Respect Protect and Restore the Environment,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,SET E5 Greenhouse Gas Management,SO Data and Transparency P8: Scientific Data to Support Ocean Research,SO Ocean Health and Productivity P3: Action to Prevent Pollution Affecting Oceans,STALYTCS: Carbon - Own Operations,T Rowe Price E: Disclosure of Environmental Data,T Rowe Price E: Greenhouse Gas Emissions,Tadawul E: Climate Change,TCFD: 5. Metrics and Targets,TPT 04 Metrics and Targets,Vanguard E: Air Emissions and Air Quality,VE Environmental: Atmospheric Emissions,WEF Planet: Climate Change,WFE E: GHG Emissions,WSA 01: Climate Action,
Sustainability Report 2024 (Page 81 - 82)
A : 1404.8
B : 1839.5
C : 12893.1 		2024 - Scope 1 Emission: 1,404.8 MtCo2e; Scope 2 Emission: 1,839.5 MtCo2e; Scope 3 Emission: 12,893.1 MtCo2e
Business Travel GHG Emissions Metrics AB - Environment 01: Carbon Emissions,ABRDN Climate Change: GHG Emissions and Resilience,ADX E01: GHG Emissions,ADX E02: Emissions Intensity,ASX E: Environmental Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Environmental: Emissions,Boursa Kuwait E: GHG Emissions,BRSR Principle 6: Protect and Restore Environment ,CDP: Climate,Crisil E: GHG Emissions,CSA E: Operational Eco-Efficiency,EcoVadis: Environment,EDCP: GHG Emissions,EGX E: Environmental Management Systems,ESG Risk.ai- E: Decarbonization,EU Tax 2: Climate Change Adaptation,FB C: GHG Emissions,FH E: GHG Emissions,FIMI Principle 08: Use Reuse and Recovery of Materials,GCCA BC: Environment,GCCA SC: Environment and Nature,Glass Lewis: ESG Transparency,GRESB Performance: GHG,GRI 102: Climate Change,GRI 305: Emissions,HKEX E A1: Emissions,IFC PS 3: Resource Efficiency and Pollution Prevention,IFRS S1: Metrics and Targets,IFRS S2: Metrics and Targets,IIRF: Natural Capital,JAM E: Climate,JPM E: Greenhouse Gas Emissions,LSEG E: Emissions,MSCI E: Climate Change,MSCI E: Pollution and Waste,NZCS 1: 5. Metrics and Targets,SASB: Environment,SDG 13: Climate Action,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.3: Business sustainability development ,STALYTCS: Emissions, Effluents and Waste,Tadawul E: Climate Change,TCFD: 5. Metrics and Targets,TPT 04 Metrics and Targets,UNGC Principle 08 Environment ,WEF Planet: Climate Change,WFE E: GHG Emissions,WSA 03: Environmental Care,
Sustainability Report 2024 (Page 82)
Sustainability Report 2023 (Page 81)
A : 160.8
B : 553.8
C : 116.83 		Scope 3 - Business Travel - FY2024: 160.8 MtCO2e; FY2023: 553.8 MtCO2e; 116.83 MtCO2e
Emission Reporting Methodology GHG Emissions Process Systems AB - Environment 01: Carbon Emissions,AB - Environment 02: Toxic Emissions and Hazardous Waste,ABRDN Climate Change: GHG Emissions and Resilience,ADX E01: GHG Emissions,ADX E02: Emissions Intensity,Amundi E: Emissions and Energy,ASX E: Environmental Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Environmental: Emissions,Boursa Kuwait E: GHG Emissions,BRSR Principle 6: Protect and Restore Environment ,CDP: Climate,Crisil E: GHG Emissions,CS - E: Climate Change,CSA E: Operational Eco-Efficiency,DB E: GHG Emissions and Climate,DFM E1: GHG Emissions,DFM G8: Sustainability Reporting,DFM G9: Disclosure Practices,EcoVadis: Environment,EDCP: GHG Emissions,EGX E: Environmental Management Systems,ESG Risk.ai- E: Decarbonization,EU Tax 2: Climate Change Adaptation,FB C: GHG Emissions,FH E: GHG Emissions,Fidelity E: Carbon Emissions,FT - E01: Climate Change Mitigation and Adaptation,FTSE Russell E: Climate Change,GCCA BC: Compliance with Legal Requirements,GCCA BC: Environment,GCCA SC: Climate Change and Energy,Glass Lewis: Climate Risk Mitigation,GRESB Management: Reporting,GRESB Performance: GHG,GRI 102: Climate Change,GRI 11.1 GHG Emissions,GRI 11.3 Air Emissions,GRI 12.1 GHG Emissions,GRI 12.4 Air Emissions,GRI 13.1 Emissions,GRI 305: Emissions,HKEX E A1: Emissions,HSBC: Climate Change,IFC PS 3: Resource Efficiency and Pollution Prevention,IFRS S2: Strategy,ISS Environment: Eco efficiency,JAM E: Climate,JPM E: Greenhouse Gas Emissions,JSE CD Metrics and Targets: Absolute GHG Emission,LAM E03: Air Quality,LSEG E: Emissions,MSCI E: Climate Change,NZCS 1: 5. Metrics and Targets,OMERS E: Climate Change,SASB: Environment,SDG 13: Climate Action,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.3: Business sustainability development ,SET E5 Greenhouse Gas Management,SO Data and Transparency P8: Scientific Data to Support Ocean Research,STALYTCS: Emissions, Effluents and Waste,T Rowe Price E: Greenhouse Gas Emissions,Tadawul E: Climate Change,TCFD: 5. Metrics and Targets,TPT 04 Metrics and Targets,UNGC Principle 08 Environment ,Vanguard G: Reporting Transparency,VE Environmental: Atmospheric Emissions,WEF Planet: Climate Change,WFE E: GHG Emissions,WSA 01: Climate Action,
Sustainability Report 2024 (Page 95 - 96)


Sustainability Report 2024 details the methodologies used to quantify Burgan Bank’s Greenhouse Gas (GHG) emissions for the reporting year, in accordance with the GHG Protocol Corporate and PCAF Standards. The approach aligns with the five principles of GHG accounting and reporting: Relevance, Completeness, Consistency, Transparency, and Accuracy. 1. Organisational Boundary: The operational boundary for this GHG inventory includes Burgan Bank Kuwait’s operations including headquarters and its branches across Kuwait. This region serves as the foundational location for carbon reporting due to its significance in the Bank’s operations and asset contribution. 2. Data Collection: Activity data was collected from various functions within the Bank. Scope 3 data selection was mainly based on spend analysis. No direct data was requested from third parties for this inventory exercise. Data collection templates were developed in Excel, and virtual sessions were conducted to support process owners in data collection. Collected data was reviewed for inconsistencies and errors, with clarifications sought from relevant stakeholders to ensure accuracy and completeness. 3. Emission Factors: Emission factors were selected based on their relevance to the industry, consistency, comparability, and availability of up-to-date information. The latest emission factors available were utilized in GHG calculations. 4. Quantification Methodologies by Scope: The GHG emissions were calculated for Scope 1, Scope 2, and Scope 3 using the methodologies outlined in Sustainability Report 2024
GHG Emission History GHG Emissions Metrics AB - Environment 01: Carbon Emissions,ABRDN Climate Change: GHG Emissions and Resilience,ADX E01: GHG Emissions,ADX E02: Emissions Intensity,Amundi E: Emissions and Energy,ASX E: Environmental Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Environmental: Emissions,Boursa Kuwait E: GHG Emissions,BRSR Principle 6: Protect and Restore Environment ,CDP: Climate,Core BRSR Principle 6: Protect and Restore Environment,Crisil E: GHG Emissions,CS - E: Climate Change,CSA E: Operational Eco-Efficiency,DB E: GHG Emissions and Climate,DFM E1: GHG Emissions,DFM E2: Emissions Intensity,EcoVadis: Environment,EDCP: GHG Emissions,EGX E: Environmental Management Systems,ESG Risk.ai- E: Decarbonization,EU Tax 2: Climate Change Adaptation,FB C: GHG Emissions,FH E: GHG Emissions,Fidelity E: Carbon Emissions,FT - E01: Climate Change Mitigation and Adaptation,FTSE Russell E: Climate Change,FTSE Russell E: Climate Change,GCCA BC: Environment,GCCA SC: Climate Change and Energy,Glass Lewis: ESG Transparency,GRESB Performance: GHG,GRI 102: Climate Change,GRI 11.1 GHG Emissions,GRI 11.3 Air Emissions,GRI 12.1 GHG Emissions,GRI 12.4 Air Emissions,GRI 13.1 Emissions,GRI 305: Emissions,HKEX E A1: Emissions,HSBC: Climate Change,IFC PS 3: Resource Efficiency and Pollution Prevention,IFRS S1: Metrics and Targets,IFRS S2: Metrics and Targets,IIRF: Natural Capital,ISS Environment: Eco efficiency,JAM E: Climate,JPM E: Greenhouse Gas Emissions,JSE CD Metrics and Targets: Absolute GHG Emission,JSE SD E: Climate Change,JSE SD E: Pollution and Waste,LAM E03: Air Quality,LGIM E: Environment,LSEG E: Emissions,MSCI E: Climate Change,MSX E: GHG Emissions,NZCS 1: 5. Metrics and Targets,OMERS E: Climate Change,RLAM E: Climate Change,SAQ 5.0: Environment,SASB: Environment,SDG 13: Climate Action,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,SET E5 Greenhouse Gas Management,SO Data and Transparency P8: Scientific Data to Support Ocean Research,SO Ocean Health and Productivity P3: Action to Prevent Pollution Affecting Oceans,STALYTCS: Carbon - Own Operations,T Rowe Price E: Disclosure of Environmental Data,T Rowe Price E: Greenhouse Gas Emissions,Tadawul E: Climate Change,TCFD: 5. Metrics and Targets,TPT 04 Metrics and Targets,UNGC Principle 08 Environment ,Vanguard E: Air Emissions and Air Quality,VE Environmental: Atmospheric Emissions,WEF Planet: Climate Change,WFE E: GHG Emissions,WSA 01: Climate Action,
Sustainability Report 2024 (Page 81 -82)
Sustainability Report 2023 (Page 57)
A : 3

Information on GHG Emission is available since 2022
GHG Intensity GHG Emissions Metrics AB - Environment 01: Carbon Emissions,ABRDN Climate Change: GHG Emissions and Resilience,ADX E02: Emissions Intensity,Amundi E: Emissions and Energy,ASX E: Environmental Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Environmental: Emissions,Boursa Kuwait E: Emissions Intensity,BRSR Principle 6: Protect and Restore Environment ,CDP: Climate,Core BRSR Principle 6: Protect and Restore Environment,Crisil E: GHG Emissions,CS - E: Climate Change,CSA E: Operational Eco-Efficiency,DB E: GHG Emissions and Climate,DFM E1: GHG Emissions,EcoVadis: Environment,EDCP: GHG Emissions,EGX E: Environmental Management Systems,ESG Risk.ai- E: Decarbonization,EU Tax 2: Climate Change Adaptation,FB C: GHG Emissions,FH E: GHG Emissions,Fidelity E: Carbon Emissions,FT - E01: Climate Change Mitigation and Adaptation,FTSE Russell E: Climate Change,FTSE Russell E: Climate Change,GCCA BC: Environment,GCCA SC: Climate Change and Energy,Glass Lewis: ESG Transparency,GRESB Development: Materials,GRESB Performance: GHG,GRI 102: Climate Change,GRI 11.1 GHG Emissions,GRI 12.1 GHG Emissions,GRI 13.1 Emissions,GRI 305: Emissions,HKEX E A1: Emissions,HSBC: Climate Change,IFC PS 3: Resource Efficiency and Pollution Prevention,IFRS S1: Metrics and Targets,IIRF: Natural Capital,ISS Environment: Eco efficiency,JAM E: Climate,JPM E: Greenhouse Gas Emissions,JSE CD Metrics and Targets: Absolute GHG Emission,JSE CD Metrics and Targets: GHG Emission Intensity,JSE SD E: Climate Change,JSE SD E: Pollution and Waste,LAM E03: Air Quality,LGIM E: Environment,LSEG E: Emissions,MSCI E: Climate Change,MSX E: Emissions Intensity,NZCS 1: 5. Metrics and Targets,OMERS E: Climate Change,RLAM E: Climate Change,SAQ 5.0: Environment,SASB: Environment,SDG 13: Climate Action,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,SET E5 Greenhouse Gas Management,SO Data and Transparency P8: Scientific Data to Support Ocean Research,SO Ocean Health and Productivity P3: Action to Prevent Pollution Affecting Oceans,STALYTCS: Carbon - Own Operations,T Rowe Price E: Greenhouse Gas Emissions,Tadawul E: Climate Change,TCFD: 5. Metrics and Targets,TPT 04 Metrics and Targets,UNGC Principle 08 Environment ,Vanguard E: Air Emissions and Air Quality,VE Environmental: Atmospheric Emissions,WEF Planet: Climate Change,WFE E: Emissions Intensity,WSA 01: Climate Action,
Sustainability Report 2024 (Page 81)


a). Revenue based Emissions Intensity - 2024: 9.5 MtCO2e/Million USD; 2023: 12.0 MtCO2e/Million USD; 2022: 12.1 MtCO2e/Million USD; b). Employee based Emissions Intensity - 2024: 3.3 MtCO2e/Million employee; 2023: 4.9 MtCO2e/Million employee; 2022: 5.7 MtCO2e/Million employee
GHG Reduction Initiatives Climate GHG Emissions Initiatives AB - Environment 01: Carbon Emissions,ABRDN Climate Change: GHG Emissions and Resilience,ADX E01: GHG Emissions,ADX E02: Emissions Intensity,Amundi E: Emissions and Energy,ASX E: Environmental Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Environmental: Emissions,Boursa Kuwait E: GHG Emissions,BRSR Principle 6: Protect and Restore Environment ,CDP: Climate,Crisil E: GHG Emissions,CS - E: Climate Change,CSA E: Operational Eco-Efficiency,DB E: GHG Emissions and Climate,DFM E1: GHG Emissions,EcoVadis: Environment,ESG Risk.ai- E: Decarbonization,EU Tax 2: Climate Change Adaptation,FB C: Emissions Management,FH E: GHG Emissions,Fidelity E: Carbon Emissions,FIMI Principle 08: Use Reuse and Recovery of Materials,FT - E01: Climate Change Mitigation and Adaptation,FTSE Russell E: Climate Change,FTSE Russell E: Climate Change,GCCA BC: Environment,GCCA SC: Climate Change and Energy,Glass Lewis: Climate Risk Mitigation,GRESB Performance: GHG,GRI 102: Climate Change,GRI 11.1 GHG Emissions,GRI 12.1 GHG Emissions,GRI 13.1 Emissions,GRI 305: Emissions,HKEX E A1: Emissions,HSBC: Climate Change,IFC PS 1: Environmental and Social Risks and Impacts,IFC PS 3: Resource Efficiency and Pollution Prevention,IFRS S1: Strategy,IFRS S2: Strategy,ISS Environment: Eco efficiency,JAM E: Climate,JPM E: Greenhouse Gas Emissions,JSE CD Metrics and Targets: Absolute GHG Emission,JSE SD E: Climate Change,JSE SD E: Pollution and Waste,LAM E03: Air Quality,LSEG E: Emissions,MSCI E: Climate Change,NZCS 1: 5. Metrics and Targets,OMERS E: Climate Change,RLAM E: Climate Change,SAQ 5.0: Environment,SASB: Environment,SDG 13: Climate Action,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,SET E5 Greenhouse Gas Management,SO Data and Transparency P8: Scientific Data to Support Ocean Research,SO Ocean Health and Productivity P3: Action to Prevent Pollution Affecting Oceans,STALYTCS: Carbon - Own Operations,T Rowe Price E: Greenhouse Gas Emissions,T Rowe Price G: ESG Accountability,Tadawul E: Climate Change,TCFD: 5. Metrics and Targets,UNGC Principle 08 Environment ,Vanguard E: Air Emissions and Air Quality,VE Environmental: Atmospheric Emissions,WEF Planet: Climate Change,WFE E: GHG Emissions,WSA 01: Climate Action,
Sustainability Report 2024 (Page 87)
Sustainability Report 2024 (Page 81)
Annual Report 2024 (Page 41)


Burgan Bank Partners with DHL Express to reduce carbon footprints in its value chain: As part of this initiatives, Burgan Bank will use a green alternative to traditional jet fuel that reduces lifecycle emissions by up to 70-80%; This initiative helps offset Scope 3 emissions associated with air cargo through verified environmental protection programs; By integrating sustainable logistics solutions and championing environmentally conscious banking, Burgan Bank sets a precedent for responsible corporate leadership, reinforcing its role as a key driver of green transformation in Kuwait; Climate change presents both risks and opportunities for financial institutions. Reducing emissions within operations as well as across the value chain, is essential for ensuring long-term business resilience. Burgan Bank initiated a structured approach to mapping Green House Gas (GHG) emissions in 2023 across its value chain and continues to refine the process, expanding the scope every year. Burgan Bank has also initiated the design of its long-term decarbonisation strategy with goals on emission reduction that align with Kuwait’s vision of Net Zero by 2060 and the Bank’s overall ESG strategy; Sustainability is a continuous journey and we remain steadfast in our commitment to deepening our impact. Key future initiatives include: Developing a carbon neutral strategy and roadmap with the goal of achieving carbon neutrality by 2060. Expanding GHG emissions reporting to include wider Scope 3 emissions, ensuring comprehensive accountability. Launching greenification projects in Kuwait including urban tree-planting initiatives to enhance biodiversity and reduce urban heat. Increasing financing for renewable energy and energy efficient projects, aligning with our goal of driving climate conscious lending. Enhancing ESG risk assessment frameworks for lending portfolios to ensure sustainable growth
GHG Reduction Target GHG Emissions Metrics Targets AB - Environment 01: Carbon Emissions,ABRDN Climate Change: GHG Emissions and Resilience,ADX E01: GHG Emissions,ADX E02: Emissions Intensity,Amundi E: Emissions and Energy,ASX E: Environmental Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Environmental: Emissions,Boursa Kuwait E: GHG Emissions,BRSR 2 Section B: Management And Process Disclosures,CDP: Climate,Crisil E: GHG Emissions,CS - E: Climate Change,CSA E: Operational Eco-Efficiency,DB E: GHG Emissions and Climate,DFM E1: GHG Emissions,EcoVadis: Environment,EGX A: General ,ESG Risk.ai- E: Decarbonization,EU Tax 2: Climate Change Adaptation,FB C: Emissions Management,FH E: GHG Emissions,Fidelity E: Carbon Emissions,FT - E01: Climate Change Mitigation and Adaptation,FTSE Russell E: Climate Change,FTSE Russell E: Climate Change,GCCA BC: Environment,GCCA SC: Climate Change and Energy,Glass Lewis: ESG Targets and Alignment,GRESB Performance: GHG,GRESB Performance: Targets,GRI 102: Climate Change,GRI 11.1 GHG Emissions,GRI 12.1 GHG Emissions,GRI 13.1 Emissions,GRI 305: Emissions,HKEX E A1: Emissions,HSBC: Climate Change,IFC PS 3: Resource Efficiency and Pollution Prevention,IFRS S1: Metrics and Targets,IFRS S2: Metrics and Targets,IIRF: Natural Capital,ISS Environment: Eco efficiency,JAM E: Climate,JPM E: Greenhouse Gas Emissions,JSE CD Governance: Board Oversight of Implementation of Strategy,JSE CD Governance: Board Role in Integrating Climate Issues,JSE CD Metrics and Targets: GHG Emission Intensity,JSE SD E: Climate Change,JSE SD E: Pollution and Waste,LAM E03: Air Quality,LSEG E: Emissions,MSCI E: Climate Change,NZCS 1: 5. Metrics and Targets,OMERS E: Climate Change,RLAM E: Climate Change,SAQ 5.0: Environment,SASB: Environment,SDG 13: Climate Action,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,SET E5 Greenhouse Gas Management,SO Data and Transparency P8: Scientific Data to Support Ocean Research,SO Ocean Health and Productivity P3: Action to Prevent Pollution Affecting Oceans,STALYTCS: Carbon - Own Operations,T Rowe Price E: Disclosure of Environmental Data,T Rowe Price E: Greenhouse Gas Emissions,Tadawul E: Climate Change,TCFD: 5. Metrics and Targets,TPT 04 Metrics and Targets,UNGC Principle 08 Environment ,Vanguard E: Air Emissions and Air Quality,Vanguard G: Short-Term Focus,VE Environmental: Atmospheric Emissions,WEF Planet: Climate Change,WFE E: GHG Emissions,WSA 01: Climate Action,
Annual Report 2024 (Page 41)
Sustainability Report 2024 (Page 80)


Sustainability is a continuous journey and we remain steadfast in our commitment to deepening our impact. Key future initiative includes: Developing a carbon neutral strategy and roadmap with the goal of achieving carbon neutrality by 2060
Amount of Water Usage Metrics Water AB - Environment 03: Water Management,ABRDN Environment: Water and Wastewater,ADX E06: Water Usage,Amundi E: Water Management,ASX E: Environmental Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Environmental: Water,Boursa Kuwait E: Water Usage,BRSR Principle 6: Protect and Restore Environment ,CDP: Water Security,Core BRSR Principle 6: Protect and Restore Environment,Crisil E: Water Management,CS - E: Water Resource Management,CSA E: Operational Eco-Efficiency,DB E: Natural Resources,DFM E6: Water Usage,EcoVadis: Environment,EGX E: Environmental Management Systems,ESG Risk.ai- E: Water,EU Tax 3: Sustainable Use and Protection of Water and Marine Resources,FB E: Waste and Water,FH E: Water and Water Management,Fidelity E: Water Management,FIMI Principle 08: Use Reuse and Recovery of Materials,FT - E03: Sustainable Use and Management Of Water Resources ,FTSE Russell E: Water Use,FTSE Russell E: Water Use,GCCA BC: Environment,GCCA SC: Environment and Nature,Glass Lewis: Climate Risk Mitigation,GRESB Development: Water,GRESB Performance: Water,GRI 11.6 Water and Effluents,GRI 12.7 Water and Effluents,GRI 13.7 Water and Effluents,GRI 303: Water and Effluence,HKEX E A2: Use of Resources,HSBC: Water Natural Resources,IFC PS 3: Resource Efficiency and Pollution Prevention,IFRS S1: Metrics and Targets,IFRS S2: Metrics and Targets,IIRF: Natural Capital,ISS Environment: Eco efficiency,JAM E: Climate,JSE SD E: Water Security,LAM E06: Water and Waste Water Management,LiFE Action: Water Saved,LSEG E: Resource Use,MSCI E: Natural Capital,MSCI E: Pollution and Waste,MSX E: Water Usage,OMERS E: Natural Resources Impact,RLAM E: Water Scarcity,SAQ 5.0: Environment,SASB: Environment,SDG 06: Clean Water and Sanitation,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,SET E3 Water Management,STALYTCS: Resource Use,T Rowe Price E: Disclosure of Environmental Data,Tadawul E: Natural Resources,TCFD: 5. Metrics and Targets,TNFD: Metrics and Targets,UNGC Principle 08 Environment ,Vanguard E: Water Use and Conservation,VE Environmental: Water,WEF Planet: Freshwater Availability,WFE E: Water Usage,WSA 03: Environmental Care,
Sustainability Report 2024 (Page 83)
Sustainability Report 2023 (Page 59)
A : 15455
B : 10462
C : 3472 		In 2024, Burgan Bank’s water consumption was 15,455 KL compared to 10,462 KL in 2023 ( water consumption in 2022: 3,472 KL)
Water Usage History Metrics Water AB - Environment 03: Water Management,ABRDN Environment: Water and Wastewater,ADX E06: Water Usage,Amundi E: Water Management,ASX E: Environmental Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Environmental: Water,Boursa Kuwait E: Water Usage,BRSR Principle 6: Protect and Restore Environment ,CDP: Water Security,Core BRSR Principle 6: Protect and Restore Environment,Crisil E: Water Management,CS - E: Water Resource Management,CSA E: Operational Eco-Efficiency,DB E: Natural Resources,DFM E6: Water Usage,EcoVadis: Environment,EGX E: Environmental Management Systems,ESG Risk.ai- E: Water,EU Tax 3: Sustainable Use and Protection of Water and Marine Resources,FB E: Waste and Water,FH E: Water and Water Management,Fidelity E: Water Management,FT - E03: Sustainable Use and Management Of Water Resources ,FTSE Russell E: Water Use,FTSE Russell E: Water Use,GCCA BC: Environment,GCCA SC: Environment and Nature,Glass Lewis: Climate Risk Mitigation,GRESB Development: Water,GRESB Performance: Water,GRI 11.6 Water and Effluents,GRI 12.7 Water and Effluents,GRI 13.7 Water and Effluents,GRI 303: Water and Effluence,HKEX E A2: Use of Resources,HSBC: Water Natural Resources,IFRS S1: Metrics and Targets,IFRS S2: Metrics and Targets,IIRF: Natural Capital,ISS Environment: Environmental Management,JAM E: Climate,JSE SD E: Water Security,LAM E06: Water and Waste Water Management,LiFE Action: Water Saved,LSEG E: Resource Use,MSCI E: Natural Capital,MSX E: Water Usage,OMERS E: Natural Resources Impact,RLAM E: Water Scarcity,SAQ 5.0: Environment,SASB: Environment,SDG 06: Clean Water and Sanitation,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,SET E3 Water Management,STALYTCS: Resource Use,T Rowe Price E: Disclosure of Environmental Data,Tadawul E: Natural Resources,TCFD: 5. Metrics and Targets,TNFD: Metrics and Targets,UNGC Principle 08 Environment ,Vanguard E: Water Use and Conservation,VE Environmental: Water,WEF Planet: Freshwater Availability,WFE E: Water Usage,WSA 03: Environmental Care,
Sustainability Report 2024 (Page 83)
Sustainability Report 2022 (Page 64)
A : 3

Information on water consumption is available since 2022
Water Savings Initiatives Initiatives Water AB - Environment 03: Water Management,ABRDN Environment: Water and Wastewater,ADX E06: Water Usage,Amundi E: Water Management,ASX E: Environmental Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Environmental: Water,Boursa Kuwait E: Water Usage,BRSR Principle 6: Protect and Restore Environment ,CDP: Water Security,Crisil E: Water Management,CS - E: Water Resource Management,CSA E: Operational Eco-Efficiency,DB E: Natural Resources,DFM E6: Water Usage,EcoVadis: Environment,ESG Risk.ai- E: Water,EU Tax 3: Sustainable Use and Protection of Water and Marine Resources,FB E: Waste and Water,FH E: Water and Water Management,Fidelity E: Water Management,FIMI Principle 08: Use Reuse and Recovery of Materials,FT - E03: Sustainable Use and Management Of Water Resources ,FTSE Russell E: Water Use,GCCA BC: Environment,GCCA SC: Environment and Nature,Glass Lewis: Climate Risk Mitigation,GRESB Development: Water,GRESB Performance: Water,GRI 102: Climate Change,GRI 11.6 Water and Effluents,GRI 12.7 Water and Effluents,GRI 13.7 Water and Effluents,GRI 303: Water and Effluence,HKEX E A2: Use of Resources,HSBC: Water Natural Resources,IFC PS 1: Environmental and Social Risks and Impacts,IFC PS 3: Resource Efficiency and Pollution Prevention,IFRS S1: Strategy,IFRS S2: Strategy,ISS Environment: Environmental Management,JAM E: Climate,JSE SD E: Water Security,LAM E06: Water and Waste Water Management,LiFE Action: Water Saved,LSEG E: Resource Use,MSCI E: Natural Capital,OMERS E: Natural Resources Impact,RLAM E: Water Scarcity,SAQ 5.0: Environment,SASB: Environment,SDG 06: Clean Water and Sanitation,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,SET E3 Water Management,STALYTCS: Resource Use,T Rowe Price G: ESG Accountability,Tadawul E: Natural Resources,TCFD: 3. Strategy,TNFD: Strategy,UNGC Principle 08 Environment ,Vanguard E: Water Use and Conservation,VE Environmental: Water,WEF Planet: Freshwater Availability,WFE E: Water Usage,WSA 03: Environmental Care,
Sustainability Report 2024 (Page 86)


Company initiatives for Water Conservation: Installed low-flow fixtures; Water-efficient appliances
Biodiversity Restoration Steps Biodiversity AB - Environment 06: Biodiversity and Land Use,ABRDN Environment: Ecological Impacts,Amundi E: Biodiversity and Pollution,ASX E: Environmental Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Environmental: Biodiversity,BRSR Principle 6: Protect and Restore Environment ,CDP: Forests,Crisil E: Resource Use, Green Products and Biodiversity,CS - E: Biodiversity and Land Use,CSA E: Biodiversity,DB E: Natural Resources,DFM E7: Environmental Operations,EcoVadis: Environment,EGX E: Biodiversity Management,ESG Risk.ai- E: Biodiversity,EU Tax 6: Protection and Restoration of Biodiversity and Ecosystems,FB E: Biodiversity and Circular Economy,FH E: Biodiversity,FH E: Deforestation,Fidelity E: Biodiversity,FIMI Principle 07: Conservation of Biodiversity,FT - E02: Biodiversity,FTSE Russell E: Biodiversity,GCCA BC: Environment,GCCA SC: Environment and Nature,Glass Lewis: Climate Risk Mitigation,GRESB Development: ESG Requirements,GRI 101: Biodiversity,GRI 102: Climate Change,GRI 11.4 Biodiversity,GRI 12.5 Biodiversity,GRI 13.3 Biodiversity,HSBC: Water Natural Resources,IFC PS 6: Biodiversity and Living Natural Resources,IFRS S1: Strategy,IFRS S2: Strategy,ISS Environment: Environmental Aspects Along the Value Chain,JAM E: Biodiversity,JPM E: Biodiversity and Habitat Protection,JPM S: Discrimination Prevention,JSE SD E: Biodiversity and Land Use,LAM E01: Biodiversity Impacts,LGIM E: Environment,LiFE Action: Healthy Lifestyles Adopted,LSEG E: Emissions,MSCI E: Natural Capital,OMERS E: Natural Resources Impact,RLAM E: Biodiversity,SASB: Environment,SDG 14: Life Below Water,SDG 15: Life on Land,SECN P9: Respect Protect and Restore the Environment,SECP E: Ecosystem and Biodiversity,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,SO Ocean Health and Productivity P2: Restoring and Maintaining Ocean Health,STALYTCS: Land Use and Biodiversity,T Rowe Price G: ESG Accountability,Tadawul E: Natural Resources,TCFD: 3. Strategy,TNFD: Strategy,UNGC Principle 08 Environment ,Vanguard E: Biodiversity Protection ,VE Environmental: Biodiversity,WEF Planet: Nature Loss,WSA 03: Environmental Care,
Sustainability Report 2024 (Page 79)
Annual Report 2024 (Page 41)
Sustainability Report 2024 (Page 90)


Burgan Bank extended its sustainability efforts to the community by spearheading the greenification and redevelopment of a public park in Daiya, transforming it into a vibrant community space; Company's key future initiatives include: Launching greenification projects in Kuwait including urban tree-planting initiatives to enhance biodiversity and reduce urban heat; Sustainability at Subsidiaries - Paper reduction efforts have saved approximately 2.4Mn sheets of paper, equivalent to preserving 158 trees
Protection of Cultural and National Heritage Biodiversity AB - Environment 07: Climate Change,ABRDN Environment: Ecological Impacts,Amundi E: Biodiversity and Pollution,BLK 05:  Material Sustainability Related Risks and Opportunities,BRSR Principle 6: Protect and Restore Environment ,CDP: Forests,Crisil E: Resource Use, Green Products and Biodiversity,DFM E7: Environmental Operations,EcoVadis: Environment,ESG Risk.ai- E: Biodiversity,FH E: Biodiversity,FH E: Deforestation,FIMI Principle 08: Use Reuse and Recovery of Materials,FTSE Russell E: Biodiversity,GCCA BC: Environment,GCCA SC: Environment and Nature,GRESB Development: ESG Requirements,GRI 11.2 Climate Adaptation Resilience and Transition,GRI 12.2 Climate Adaptation Resilience and Transition,GRI 13.2 Climate Adaptation and Resilience,HSBC: Water Natural Resources,ISS Environment: Environmental Aspects Along the Value Chain,JPM E: Biodiversity and Habitat Protection,JPM E: Climate Change Resilience,JSE SD E: Biodiversity and Land Use,LiFE Action: Healthy Lifestyles Adopted,LSEG E: Emissions,MSCI E: Natural Capital,SASB: Environment,SDG 11: Sustainable Cities and Communities,SECN P9: Respect Protect and Restore the Environment,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,TNFD: Strategy,UNGC Principle 08 Environment ,WSA 03: Environmental Care,
Sustainability Report 2024 (Page 76)


Preserving and promoting culture is vital to social sustainability. We proudly sponsored the Annual “Art Night” at the American United School encouraging young artists to explore their creativity and showcase their talents. Our support for the Ahmadi Governorate’s Honoring Ceremony for Top High School Graduates reflects our continued investment in celebrating academic excellence and inspiring future generations. We also proudly sponsored the “Um Kulthum with Marwa Nagy” concert celebrating the rich heritage of Arabic music and cultural expression. We extended our support to the immersive “Graish” show, an original music performance by Free Jabriya Productions linked to Ramadan traditions reinforcing our commitment to preserving and promoting Kuwait’s cultural heritage
Energy Consumption and Savings Energy Metrics AB - Environment 07: Climate Change,ABRDN Climate Change: Energy Management,ADX E03: Energy Usage,Amundi E: Emissions and Energy,ASX E: Environmental Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Environmental: Energy,Boursa Kuwait E: Energy Usage,BRSR Principle 6: Protect and Restore Environment ,CDP: Climate,Core BRSR Principle 6: Protect and Restore Environment,Crisil E: Energy Use,CS - E: Climate Change,CSA E: Operational Eco-Efficiency,DB E: Natural Resources,DFM E3: Energy Usage,DFM E4: Energy Intensity,DFM E5: Energy Mix,EcoVadis: Environment,EGX E: Environmental Management Systems,ESG Risk.ai- E: Environmental Management,EU Tax 2: Climate Change Adaptation,FH E: Energy Efficiency,Fidelity E: Carbon Emissions and Energy Use,FT - G02: Sustainability Management and Culture,FTSE Russell E: Climate Change,GCCA BC: Environment,GCCA SC: Climate Change and Energy,Glass Lewis: Climate Risk Mitigation,GRESB Development: Energy,GRESB Performance: Energy,GRI 11.2 Climate Adaptation Resilience and Transition,GRI 12.2 Climate Adaptation Resilience and Transition,GRI 13.2 Climate Adaptation and Resilience,GRI 302: Energy,HKEX E A2: Use of Resources,HSBC: Climate Change,IFC PS 3: Resource Efficiency and Pollution Prevention,IFRS S1: Metrics and Targets,IFRS S2: Metrics and Targets,IIRF: Natural Capital,ISS Environment: Environmental Management,JAM E: Climate,JPM E: Climate Change Resilience,JSE SD E: Climate Change,LAM E02: Energy Management,LiFE Action: Energy Saved,LSEG E: Resource Use,MSCI E: Climate Change,MSX E: Energy Usage,OMERS E: Resource Efficiency,RLAM E: Energy Efficiency,SAQ 5.0: Environment,SASB: Environment,SDG 07: Affordable and Clean Energy,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,SET E2 Energy Management,SO Ocean Health and Productivity P3: Action to Prevent Pollution Affecting Oceans,STALYTCS: Carbon - Own Operations,T Rowe Price E: Disclosure of Environmental Data,Tadawul E: Climate Change,TCFD: 5. Metrics and Targets,TPT 04 Metrics and Targets,UNGC Principle 08 Environment ,Vanguard E: Energy Conservation,VE Environmental: Energy,WFE E: Energy Usage,WSA 03: Environmental Care,
Sustainability Report 2024 (Page 80)
A : 20079.3
B : 23684.5
C : 25469.3 		Total Energy consumption - 2024: 20,079.3 GJ; 2023: 23,684.5 GJ; 2022: 25,469.3 GJ
Energy Efficiency History Energy Metrics AB - Environment 07: Climate Change,ABRDN Climate Change: Energy Management,ADX E03: Energy Usage,Amundi E: Emissions and Energy,ASX E: Environmental Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Environmental: Energy,Boursa Kuwait E: Energy Usage,BRSR Principle 6: Protect and Restore Environment ,CDP: Climate,Core BRSR Principle 6: Protect and Restore Environment,Crisil E: Energy Use,CS - E: Climate Change,CSA E: Operational Eco-Efficiency,DB E: Natural Resources,DFM E3: Energy Usage,DFM E4: Energy Intensity,EcoVadis: Environment,EGX E: Environmental Management Systems,ESG Risk.ai- E: Environmental Management,EU Tax 2: Climate Change Adaptation,FH E: Energy Efficiency,Fidelity E: Carbon Emissions and Energy Use,FTSE Russell E: Climate Change,FTSE Russell E: Climate Change,GCCA BC: Environment,GCCA SC: Climate Change and Energy,Glass Lewis: Climate Risk Mitigation,GRESB Development: Energy,GRESB Performance: Energy,GRI 11.2 Climate Adaptation Resilience and Transition,GRI 12.2 Climate Adaptation Resilience and Transition,GRI 13.2 Climate Adaptation and Resilience,GRI 302: Energy,HKEX E A2: Use of Resources,HSBC: Climate Change,IFC PS 3: Resource Efficiency and Pollution Prevention,IFRS S1: Metrics and Targets,IFRS S2: Metrics and Targets,IIRF: Natural Capital,ISS Environment: Environmental Management,JAM E: Climate,JPM E: Climate Change Resilience,JSE SD E: Climate Change,LAM E02: Energy Management,LiFE Action: Energy Saved,LSEG E: Resource Use,MSCI E: Climate Change,MSX E: Energy Usage,OMERS E: Resource Efficiency,RLAM E: Energy Efficiency,SAQ 5.0: Environment,SASB: Environment,SDG 07: Affordable and Clean Energy,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,SET E2 Energy Management,SO Ocean Health and Productivity P3: Action to Prevent Pollution Affecting Oceans,STALYTCS: Carbon - Own Operations,T Rowe Price E: Disclosure of Environmental Data,Tadawul E: Climate Change,TCFD: 5. Metrics and Targets,UNGC Principle 08 Environment ,Vanguard E: Energy Conservation,VE Environmental: Energy,WFE E: Energy Usage,WSA 03: Environmental Care,
Sustainability Report 2024 (Page 80)
Sustainability Report 2019 (Page 50)
A : 6

Information on energy consumption is available since 2019
Energy Efficiency Initiatives Energy Initiatives AB - Environment 07: Climate Change,ABRDN Climate Change: Energy Management,ADX E03: Energy Usage,Amundi E: Emissions and Energy,ASX E: Environmental Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Environmental: Energy,Boursa Kuwait E: Energy Usage,BRSR Principle 6: Protect and Restore Environment ,CDP: Climate,Crisil E: Energy Use,CS - E: Climate Change,CSA E: Operational Eco-Efficiency,DB E: Natural Resources,DFM E3: Energy Usage,EcoVadis: Environment,ESG Risk.ai- E: Environmental Management,EU Tax 2: Climate Change Adaptation,FH E: Energy Efficiency,Fidelity E: Carbon Emissions and Energy Use,FIMI Principle 08: Use Reuse and Recovery of Materials,FT - G02: Sustainability Management and Culture,FTSE Russell E: Climate Change,GCCA BC: Environment,GCCA SC: Climate Change and Energy,Glass Lewis: Climate Risk Mitigation,GRESB Development: Energy,GRESB Performance: Energy,GRI 102: Climate Change,GRI 11.2 Climate Adaptation Resilience and Transition,GRI 12.2 Climate Adaptation Resilience and Transition,GRI 13.2 Climate Adaptation and Resilience,GRI 302: Energy,HKEX E A2: Use of Resources,HSBC: Climate Change,IFC PS 3: Resource Efficiency and Pollution Prevention,IFRS S1: Strategy,IFRS S2: Strategy,ISS Environment: Environmental Management,JAM E: Climate,JPM E: Climate Change Resilience,JSE SD E: Climate Change,LAM E02: Energy Management,LiFE Action: Energy Saved,LSEG E: Resource Use,MSCI E: Environmental Opportunities,OMERS E: Resource Efficiency,RLAM E: Energy Efficiency,SAQ 5.0: Environment,SASB: Environment,SDG 07: Affordable and Clean Energy,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,SET E2 Energy Management,STALYTCS: Carbon - Own Operations,T Rowe Price G: ESG Accountability,Tadawul E: Climate Change,TCFD: 3. Strategy,UNGC Principle 08 Environment ,Vanguard E: Energy Conservation,VE Environmental: Energy,WFE E: Energy Usage,WSA 03: Environmental Care,
Sustainability Report 2024 (Page 80)
Annual Report 2024 (Page 41)


Burgan Bank depends on natural resources like petrol and diesel, both in the form of purchased electricity and fuel for transportation. Our aim is to reduce this dependence by diversifying our energy sources, leveraging smart technologies and implementing efficient energy management strategies. As part of our shift towards cleaner energy, Burgan Bank has taken proactive steps to incorporate renewable energy into its operations: Solar Energy: We installed solar panels at our headquarters, generating 4,273 kWh, with plans to expand to Khaitan and Riqqa branches; Electric Vehicle (EV) Charging Stations: We installed EV charging stations at our headquarters to support sustainable mobility with plans for expansion. Each charger powers three vehicles at 22kVA; In 2024, our purchased electricity consumption totaled 5,092.8 MWh, reflecting a significant decline of 27% from 6,934 MWh in 2022. This reduction can be attributed to the implementation of advanced technologies and an intelligent building management system that enhances energy efficiency across our operations
Energy Intensity Energy Metrics AB - Environment 07: Climate Change,ABRDN Climate Change: Energy Management,ADX E03: Energy Usage,Amundi E: Emissions and Energy,ASX E: Environmental Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Environmental: Energy,Boursa Kuwait E: Energy Intensity,BRSR Principle 6: Protect and Restore Environment ,CDP: Climate,Core BRSR Principle 6: Protect and Restore Environment,Crisil E: Energy Use,CS - E: Climate Change,CSA E: Operational Eco-Efficiency,DB E: Natural Resources,DFM E3: Energy Usage,DFM E4: Energy Intensity,DFM E5: Energy Mix,EcoVadis: Environment,EGX E: Environmental Management Systems,ESG Risk.ai- E: Environmental Management,EU Tax 2: Climate Change Adaptation,FH E: Energy Efficiency,Fidelity E: Carbon Emissions and Energy Use,FT - G02: Sustainability Management and Culture,FTSE Russell E: Climate Change,GCCA BC: Environment,GCCA SC: Climate Change and Energy,Glass Lewis: Climate Risk Mitigation,GRESB Development: Energy,GRESB Performance: Energy,GRI 11.2 Climate Adaptation Resilience and Transition,GRI 12.2 Climate Adaptation Resilience and Transition,GRI 13.2 Climate Adaptation and Resilience,GRI 302: Energy,HKEX E A2: Use of Resources,HSBC: Climate Change,IFC PS 3: Resource Efficiency and Pollution Prevention,IFRS S1: Metrics and Targets,IFRS S2: Metrics and Targets,IIRF: Natural Capital,ISS Environment: Environmental Management,JAM E: Climate,JPM E: Climate Change Resilience,JSE SD E: Climate Change,LAM E02: Energy Management,LiFE Action: Energy Saved,LSEG E: Resource Use,MSCI E: Climate Change,MSX E: Energy Intensity,OMERS E: Resource Efficiency,RLAM E: Energy Efficiency,SAQ 5.0: Environment,SASB: Environment,SDG 07: Affordable and Clean Energy,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,SET E2 Energy Management,SO Ocean Health and Productivity P3: Action to Prevent Pollution Affecting Oceans,STALYTCS: Carbon - Own Operations,T Rowe Price E: Disclosure of Environmental Data,Tadawul E: Climate Change,TCFD: 5. Metrics and Targets,TPT 04 Metrics and Targets,UNGC Principle 08 Environment ,Vanguard E: Energy Conservation,VE Environmental: Energy,WFE E: Energy Usage,WSA 03: Environmental Care,
Sustainability Report 2024 (Page 80)
A : 20.2
B : 26.0
C : 30.0 		Energy Intensity - 2024: 20.2 GJ/ Employee; 2023: 26.0 GJ/ Employee; 2022: 30.0 GJ/ Employee
Transition to Renewable Energy Energy Initiatives AB - Environment 07: Climate Change,ABRDN Climate Change: Energy Management,ADX E05: Energy Mix,Amundi E: Emissions and Energy,ASX E: Environmental Management,BLK 05:  Material Sustainability Related Risks and Opportunities,Boursa Kuwait E: Energy Mix,BRSR Principle 6: Protect and Restore Environment ,CDP: Climate,Core BRSR Principle 6: Protect and Restore Environment,Crisil E: Energy Use,CS - E: Climate Change,CSA E: Operational Eco-Efficiency,DB E: Environmental Opportunities,DB E: Natural Resources,DFM E3: Energy Usage,ESG Risk.ai- E: Environmental Management,EU Tax 2: Climate Change Adaptation,FH E: Energy Efficiency,Fidelity E: Carbon Emissions and Energy Use,FIMI Principle 08: Use Reuse and Recovery of Materials,FT - G02: Sustainability Management and Culture,FTSE Russell E: Climate Change,GCCA BC: Environment,GCCA SC: Climate Change and Energy,Glass Lewis: Climate Risk Mitigation,GRESB Development: Energy,GRESB Performance: Energy,GRI 102: Climate Change,GRI 11.2 Climate Adaptation Resilience and Transition,GRI 12.2 Climate Adaptation Resilience and Transition,GRI 13.2 Climate Adaptation and Resilience,GRI 302: Energy,HKEX E A2: Use of Resources,HSBC: Climate Change,HSBC: Renewables Clean Tech,IFC PS 3: Resource Efficiency and Pollution Prevention,IFRS S1: Strategy,IFRS S2: Strategy,ISS Environment: Environmental Management,JAM E: Climate,JPM E: Climate Change Resilience,JSE SD E: Climate Change,LAM E02: Energy Management,LiFE Action: Energy Saved,LSEG E: Innovation,LSEG E: Resource Use,MSCI E: Environmental Opportunities,MSCI E: Natural Capital,MSX E: Energy Mix,NZCS 1: 3. Strategy,OMERS E: Resource Efficiency,RLAM E: Energy Efficiency,SAQ 5.0: Environment,SASB: Environment,SDG 07: Affordable and Clean Energy,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,SET E2 Energy Management,SO Ocean Health and Productivity P3: Action to Prevent Pollution Affecting Oceans,STALYTCS: Carbon - Own Operations,T Rowe Price E: Renewable Energy,Tadawul E: Climate Change,TCFD: 3. Strategy,UNGC Principle 08 Environment ,Vanguard E: Renewable Energy Sources,VE Environmental: Energy,WFE E: Energy Mix,WSA 03: Environmental Care,
Sustainability Report 2024 (Page 80)


Our aim is to reduce this dependence by diversifying our energy sources, leveraging smart technologies and implementing efficient energy management strategies. As part of our shift towards cleaner energy, Burgan Bank has taken proactive steps to incorporate renewable energy into its operations: Solar Energy: We installed solar panels at our headquarters, generating 4,273 kWh, with plans to expand to Khaitan and Riqqa branches.; Electric Vehicle (EV) Charging Stations: We installed EV charging stations at our headquarters to support sustainable mobility with plans for expansion. Each charger powers three vehicles at 22kVA
Clean Technology Initiatives Climate Initiatives AB - Environment 05: Opportunities in Clean Tech,ABRDN Climate Change: Energy Management,ABRDN Climate Change: GHG Emissions and Resilience,Amundi E: Emissions and Energy,BLK 05:  Material Sustainability Related Risks and Opportunities,Boursa Kuwait E: Climate Risk Mitigation,Boursa Kuwait E: Environmental Operations,BRSR Principle 6: Protect and Restore Environment ,Core BRSR Principle 6: Protect and Restore Environment,Crisil E: Energy Use,CS - E: Climate Change,CSA Econ: Innovation Management,DB E: Environmental Opportunities,DFM E7: Environmental Operations,EcoVadis: Environment,ESG Risk.ai- E: Decarbonization,Fidelity E: Other Environmental Aspects,FT - G02: Sustainability Management and Culture,FTSE Russell E: Climate Change,GCCA BC: Environment,GCCA SC: Environment and Nature,Glass Lewis: Climate Risk Mitigation,GRESB Development: Energy,GRESB Performance: Energy,GRI 11.2 Climate Adaptation Resilience and Transition,GRI 12.2 Climate Adaptation Resilience and Transition,GRI 13.2 Climate Adaptation and Resilience,HSBC: Renewables Clean Tech,IFC PS 1: Environmental and Social Risks and Impacts,IFRS S1: Strategy,IFRS S2: Strategy,IIRF: Intellectual Capital,IIRF: Natural Capital,ISS Environment: Environmental Impact of Products and Services,JPM E: Climate Change Resilience,JSE SD E: Climate Change,LiFE Action: Energy Saved,LSEG E: Emissions,LSEG E: Innovation,MSCI E: Environmental Opportunities,NZCS 1: 3. Strategy,OMERS E: Resource Efficiency,RLAM E: Climate Change,SASB: Environment,SDG 07: Affordable and Clean Energy,SDG 09: Industry Innovation and Infrastructure,SDG 12: Responsible Consumption and Production,SECN P3: Safe and Sustainable Products and Services through Life Cycle,SECN P9: Respect Protect and Restore the Environment,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,STALYTCS: Carbon - Own Operations,T Rowe Price G: ESG Accountability,Tadawul E: Environmental Opportunities,TCFD: 3. Strategy,UNGC Principle 09 Environment ,VE Environmental: Green Products,WEF Prosperity: Innovation of Products and Services,WSA 03: Environmental Care,
Sustainability Report 2024 (Page 80)


Our aim is to reduce this dependence by diversifying our energy sources, leveraging smart technologies and implementing efficient energy management strategies. As part of our shift towards cleaner energy, Burgan Bank has taken proactive steps to incorporate renewable energy into its operations: Solar Energy: We installed solar panels at our headquarters, generating 4,273 kWh, with plans to expand to Khaitan and Riqqa branches.; Electric Vehicle (EV) Charging Stations: We installed EV charging stations at our headquarters to support sustainable mobility with plans for expansion. Each charger powers three vehicles at 22kVA
Green Building Design Climate Initiatives AB - Environment 07: Climate Change,ABRDN Climate Change: Energy Management,ABRDN Climate Change: GHG Emissions and Resilience,Amundi G: ESG Strategy,ASX E: Environmental Management,BLK 05:  Material Sustainability Related Risks and Opportunities,Boursa Kuwait E: Environmental Operations,Crisil E: Energy Use,CS - E: Climate Change,DB E: Environmental Opportunities,DFM E7: Environmental Operations,ESG Risk.ai- E: Decarbonization,EU Tax 2: Climate Change Adaptation,FB E: Environmental Management Systems,Fidelity E: Green Building,FT - G02: Sustainability Management and Culture,FTSE Russell E: Climate Change,GCCA BC: Environment,GCCA SC: Environment and Nature,GRESB Development: Building Certifications,GRESB Performance: Building Certifications,GRI 11.2 Climate Adaptation Resilience and Transition,GRI 12.2 Climate Adaptation Resilience and Transition,GRI 13.2 Climate Adaptation and Resilience,HKEX E A3: The Environment and Natural Resources,HSBC: Climate Change,IFC PS 3: Resource Efficiency and Pollution Prevention,IFRS S1: Strategy,IFRS S2: Strategy,ISS Environment: Environmental Aspects Along the Value Chain,JAM E: Climate,JPM E: Climate Change Resilience,JSE SD E: Climate Change,LSEG E: Innovation,MSCI E: Environmental Opportunities,NZCS 1: 3. Strategy,OMERS E: Resource Efficiency,RLAM E: Climate Change,SASB: Environment,SDG 09: Industry Innovation and Infrastructure,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,STALYTCS: ESG Integration - Financials,Tadawul E: Environmental Opportunities,UNGC Principle 08 Environment ,VE Environmental: Green Products,WEF Prosperity: Employment and Wealth Generation,WSA 03: Environmental Care,
Sustainability Report 2024 (Page 86)
Annual Report 2024 (Page 41)


As part of our commitment to sustainability and operational excellence, our organisation pursued and was awarded the LEED Gold certification under the Operations & Maintenance (O&M) v4.1 rating system for our Head Office. To meet the certification standard, several upgradations and technological initiatives were taken related to energy efficiency, water, waste, indoor air quality and sustainable purchasing and operations; Building on this success, we plan to apply LEED O&M best practices across our branch network, exploring further green certifications and sustainability initiatives to drive long-term value
Air Pollution Reduction Initiatives Air Pollution Initiatives AB - Environment 02: Toxic Emissions and Hazardous Waste,ABRDN Climate Change: Air Quality,Amundi E: Biodiversity and Pollution,Amundi E: Emissions and Energy,ASX E: Environmental Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Environmental: Emissions,BRSR Principle 6: Protect and Restore Environment ,CDP: Climate,Crisil E: GHG Emissions,CS - E: Climate Change,CS - E: Pollution and Waste,CSA E: Operational Eco-Efficiency,DB E: Natural Resources,DFM E7: Environmental Operations,EcoVadis: Environment,ESG Risk.ai- E: Pollution and Other Toxic Emissions,EU Tax 5: Pollution Prevention and Control,FH E: Air Quality,Fidelity E: Carbon Emissions,FT - E01: Climate Change Mitigation and Adaptation,FTSE Russell E: Pollution and Resources,GCCA BC: Environment,GCCA SC: Climate Change and Energy,GRESB Development: ESG Requirements,GRI 102: Climate Change,GRI 11.1 GHG Emissions,GRI 11.3 Air Emissions,GRI 12.4 Air Emissions,GRI 305: Emissions,HKEX E A3: The Environment and Natural Resources,HSBC: Climate Change,HSBC: Pollution Waste,IFC PS 1: Environmental and Social Risks and Impacts,IFC PS 3: Resource Efficiency and Pollution Prevention,IFRS S1: Strategy,IFRS S2: Strategy,ISS Environment: Eco efficiency,JAM E: Climate,JPM E: Greenhouse Gas Emissions,JPM E: Pollution,JSE CD Metrics and Targets: Absolute GHG Emission,JSE SD E: Pollution and Waste,LAM E03: Air Quality,LSEG E: Emissions,MSCI E: Pollution and Waste,OMERS E: Climate Change,OMERS E: Pollution,RLAM E: Pollution,SASB: Environment,SDG 13: Climate Action,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.3: Business sustainability development ,SET E5 Greenhouse Gas Management,STALYTCS: Emissions, Effluents and Waste,T Rowe Price E: Greenhouse Gas Emissions,T Rowe Price G: ESG Accountability,Tadawul E: Pollutions and Waste,UNGC Principle 08 Environment ,Vanguard E: Air Emissions and Air Quality,VE Environmental: Atmospheric Emissions,WEF Planet: Air Pollution,WSA 03: Environmental Care,
Annual Report 2024 (Page 43)
Sustainability Report 2024 (Page 87)


Partnered with DHL Express through their “GoGreen” initiative to reduce aviation carbon emissions and improve logistics sustainability
Reduction in Plastic Use Waste Management AB - Environment 02: Toxic Emissions and Hazardous Waste,ABRDN Environment: Waste Management,Amundi G: ESG Strategy,ASX E: Environmental Management,BLK 05:  Material Sustainability Related Risks and Opportunities,Boursa Kuwait E: Environmental Operations,BRSR Principle 2: Sustainable and Safe,Crisil E: Waste Management,CS - E: Raw Material Sourcing,CSA E: Packaging,DB E: Natural Resources,DFM E7: Environmental Operations,EcoVadis: Environment,ESG Risk.ai- E: Product Impact and Green Supply Chain,EU Tax 4: Transition to a Circular Economy,FH E: Waste Management,Fidelity E: Other Environmental Aspects,FT - E04: Sustainable Waste Management,FTSE Russell E: Pollution and Resources,GCCA BC: Environment,GCCA SC: Environment and Nature,Glass Lewis: Climate Risk Mitigation,GRESB Development: Materials,GRI 11.2 Climate Adaptation Resilience and Transition,GRI 12.2 Climate Adaptation Resilience and Transition,GRI 13.2 Climate Adaptation and Resilience,GRI 306: Waste,HKEX E A2: Use of Resources,HSBC: Pollution Waste,IFC PS 3: Resource Efficiency and Pollution Prevention,IFRS S1: Strategy,IFRS S2: Strategy,ISS Environment: Eco efficiency,JAM E: Climate,JPM E: Waste Management,JSE SD E: Pollution and Waste,LAM E05: Responsible Sourcing of Raw Materials,LiFE Action: Single Use Plastic Reduced,LSEG E: Emissions,MSCI E: Pollution and Waste,OMERS E: Resource Efficiency,RLAM E: Pollution,RLAM E: Waste Management,SASB: Environment,SDG 12: Responsible Consumption and Production,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,T Rowe Price G: ESG Accountability,Tadawul E: Natural Resources,TCFD: 3. Strategy,UNGC Principle 08 Environment ,Vanguard E: Waste Generation,VE Environmental: Waste,WEF Planet: Solid Waste,WSA 03: Environmental Care,
Sustainability Report 2024 (Page 83)


The Bank focuses on reducing, recycling and responsible waste disposal, Burgan Bank significantly reduced the use of single-use plastic water bottles by implementing reusable alternatives and providing eco-friendly water bottles to all employees. In 2024, the Bank also partnered with Tadwire - to implement a comprehensive waste recycling and disposal program, ensuring best practices in responsible waste management across multiple types of waste, including cardboard, paper, plastic, wood, as well as electronic waste
Amount of Waste Generated Metrics Waste Management AB - Environment 02: Toxic Emissions and Hazardous Waste,ABRDN Environment: Waste Management,Amundi E: Biodiversity and Pollution,ASX E: Environmental Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Environmental: Waste and Effluent,Boursa Kuwait E: Environmental Operations,BRSR Principle 6: Protect and Restore Environment ,Core BRSR Principle 6: Protect and Restore Environment,Crisil E: Waste Management,CS - E: Pollution and Waste,CSA E: Operational Eco-Efficiency,DB E: Natural Resources,DFM E7: Environmental Operations,EcoVadis: Environment,EGX E: Environmental Management Systems,ESG Risk.ai- E: Product Impact and Green Supply Chain,EU Tax 4: Transition to a Circular Economy,FB E: Waste and Water,FH E: Waste Management,Fidelity E: Waste and Product Packaging,Fidelity E: Waste Management,FIMI Principle 08: Use Reuse and Recovery of Materials,FT - E04: Sustainable Waste Management,FTSE Russell E: Pollution and Resources,GCCA BC: Environment,GCCA SC: Environment and Nature,Glass Lewis: Climate Risk Mitigation,GRESB Development: Waste,GRESB Performance: Waste,GRI 11.5 Waste,GRI 12.6 Waste,GRI 13.8 Waste,GRI 306: Effluents and Waste,HKEX E A1: Emissions,HSBC: Pollution Waste,IFRS S1: Metrics and Targets,IFRS S2: Metrics and Targets,IIRF: Manufactured Capital,ISS Environment: Environmental Aspects Along the Value Chain,JAM E: Climate,JPM E: Waste Management,JSE SD E: Pollution and Waste,LAM E05: Responsible Sourcing of Raw Materials,LSEG E: Emissions,MSCI E: Pollution and Waste,OMERS E: Waste and Hazardous Materials,RLAM E: Waste Management,SASB: Environment,SDG 12: Responsible Consumption and Production,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,SET E4 Waste Management,STALYTCS: Emissions, Effluents and Waste,T Rowe Price E: Disclosure of Environmental Data,Tadawul E: Pollutions and Waste,TCFD: 5. Metrics and Targets,UNGC Principle 08 Environment ,Vanguard E: Waste Generation,VE Environmental: Waste,WEF Planet: Solid Waste,WSA 03: Environmental Care,
Sustainability Report 2024 (Page 83)
A : 106.8
B : 111.2
C : 146.5 		Total Waste generated - 2024: 106.8 MT; 2023: 111.2 MT; 2022: 146.5 MT
Waste Generation History Metrics Waste Management AB - Environment 02: Toxic Emissions and Hazardous Waste,ABRDN Environment: Waste Management,Amundi E: Biodiversity and Pollution,ASX E: Environmental Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Environmental: Waste and Effluent,BRSR Principle 6: Protect and Restore Environment ,Core BRSR Principle 6: Protect and Restore Environment,Crisil E: Waste Management,CS - E: Pollution and Waste,CSA E: Operational Eco-Efficiency,DB E: Natural Resources,DFM E7: Environmental Operations,EcoVadis: Environment,EGX E: Environmental Management Systems,ESG Risk.ai- E: Product Impact and Green Supply Chain,EU Tax 4: Transition to a Circular Economy,FB E: Waste and Water,FH E: Waste Management,Fidelity E: Waste and Product Packaging,Fidelity E: Waste Management,FT - E04: Sustainable Waste Management,FTSE Russell E: Pollution and Resources,GCCA BC: Environment,GCCA SC: Environment and Nature,Glass Lewis: Climate Risk Mitigation,GRESB Development: Waste,GRESB Performance: Waste,GRI 11.5 Waste,GRI 12.6 Waste,GRI 13.8 Waste,GRI 306: Effluents and Waste,HKEX E A1: Emissions,HSBC: Pollution Waste,IFRS S1: Metrics and Targets,IFRS S2: Metrics and Targets,IIRF: Manufactured Capital,ISS Environment: Environmental Aspects Along the Value Chain,JAM E: Climate,JPM E: Waste Management,JSE SD E: Pollution and Waste,LAM E05: Responsible Sourcing of Raw Materials,LSEG E: Emissions,MSCI E: Pollution and Waste,OMERS E: Waste and Hazardous Materials,RLAM E: Waste Management,SASB: Environment,SDG 12: Responsible Consumption and Production,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,SET E4 Waste Management,STALYTCS: Emissions, Effluents and Waste,T Rowe Price E: Disclosure of Environmental Data,Tadawul E: Pollutions and Waste,TCFD: 5. Metrics and Targets,UNGC Principle 08 Environment ,Vanguard E: Waste Generation,VE Environmental: Waste,WEF Planet: Solid Waste,WSA 03: Environmental Care,
Sustainability Report 2024 (Page 83)
Sustainability Report 2022 (Page 64)
A : 4

Information on waste generated is available since 2021
Waste Reduction Initiatives Initiatives Waste Management AB - Environment 02: Toxic Emissions and Hazardous Waste,ABRDN Environment: Waste Management,Amundi E: Biodiversity and Pollution,ASX E: Environmental Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Environmental: Waste and Effluent,Boursa Kuwait E: Environmental Operations,BRSR Principle 6: Protect and Restore Environment ,Crisil E: Waste Management,CS - E: Pollution and Waste,CSA E: Operational Eco-Efficiency,DB E: Natural Resources,DFM E7: Environmental Operations,EcoVadis: Environment,ESG Risk.ai- E: Product Impact and Green Supply Chain,EU Tax 4: Transition to a Circular Economy,FB E: Waste and Water,FH E: Waste Management,Fidelity E: Waste and Product Packaging,Fidelity E: Waste Management,FT - E04: Sustainable Waste Management,FTSE Russell E: Pollution and Resources,GCCA BC: Environment,GCCA SC: Environment and Nature,Glass Lewis: Climate Risk Mitigation,GRESB Development: Waste,GRESB Performance: Waste,GRI 11.5 Waste,GRI 12.6 Waste,GRI 13.8 Waste,GRI 306: Effluents and Waste,GRI 306: Waste,HKEX E A1: Emissions,HSBC: Pollution Waste,IFC PS 1: Environmental and Social Risks and Impacts,IFRS S1: Strategy,IFRS S2: Strategy,ISS Environment: Environmental Aspects Along the Value Chain,JAM E: Climate,JPM E: Waste Management,JSE SD E: Pollution and Waste,LAM E05: Responsible Sourcing of Raw Materials,LiFE Action: Waste Reduced,LSEG E: Emissions,MSCI E: Pollution and Waste,OMERS E: Waste and Hazardous Materials,RLAM E: Waste Management,SAQ 5.0: Environment,SASB: Environment,SDG 12: Responsible Consumption and Production,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECP E: Resource Management,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,SET E4 Waste Management,STALYTCS: Emissions, Effluents and Waste,T Rowe Price G: ESG Accountability,Tadawul E: Pollutions and Waste,TCFD: 3. Strategy,UNGC Principle 08 Environment ,Vanguard E: Waste Generation,VE Environmental: Waste,WEF Planet: Solid Waste,WSA 03: Environmental Care,
Sustainability Report 2024 (Page 83)
Annual Report 2024 (Page 41)
Press Release


As part of our overall commitment to reduce our environmental footprint, we continue to work to incorporate sustainable waste and water management practices into our operations; The Bank focuses on reducing, recycling and responsible waste disposal, Burgan Bank significantly reduced the use of single-use plastic water bottles by implementing reusable alternatives and providing eco-friendly water bottles to all employees. In 2024, the Bank also partnered with Tadwire - to implement a comprehensive waste recycling and disposal program, ensuring best practices in responsible waste management across multiple types of waste, including cardboard, paper, plastic, wood, as well as electronic waste. By collaborating with Tadwire, Burgan Bank aims to enhance environmental awareness at its head office, with plans to expand these efforts to include other branches in the Burgan network; Burgan Bank announced launching a waste management and recycling initiative at its head office in collaboration with Tadwire, the first recycling facility of its kind in Kuwait. This initiative reinforces the Bank’s dedication to upholding the highest environmental, social, and governance (ESG) standards in the banking sector. It is the latest in a long series of dedicated efforts to reduce its carbon footprint across all operations, cementing Burgan’s role as a leader in corporate responsibility and supporter of the New Kuwait 2035 Vision. Environmental sustainability has become an indispensable pillar for the success of businesses and projects, which is why we consistently evaluate the impact of our business choices on the environment and our community,” commented Mr. Saud AlHadbah, Deputy General Manager – General Services Administrations. We integrate ESG considerations into our core operations, from the design of new products and services to our energy consumption habits, as well as the management of our regular and electronic waste. Partnering with Tadwire to manage Burgan’s recycling and waste management underscores our commitment to environmental sustainability and support for impactful local businesses
Recycling Waste Initiatives Waste Management AB - Environment 02: Toxic Emissions and Hazardous Waste,ABRDN Environment: Waste Management,ADX E07: Environmental Operations,Amundi E: Biodiversity and Pollution,ASX E: Environmental Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Environmental: Waste and Effluent,Boursa Kuwait E: Environmental Operations,BRSR Principle 2: Sustainable and Safe,BRSR Principle 6: Protect and Restore Environment ,Crisil E: Waste Management,CS - E: Pollution and Waste,CSA E: Operational Eco-Efficiency,DB E: Natural Resources,DFM E7: Environmental Operations,EcoVadis: Environment,ESG Risk.ai- E: Product Impact and Green Supply Chain,EU Tax 4: Transition to a Circular Economy,FB E: Biodiversity and Circular Economy,FH E: Waste Management,Fidelity E: Waste and Product Packaging,Fidelity E: Waste Management,FT - E04: Sustainable Waste Management,FTSE Russell E: Pollution and Resources,GCCA BC: Environment,GCCA SC: Environment and Nature,Glass Lewis: Climate Risk Mitigation,GRESB Development: Waste,GRESB Performance: Waste,GRI 102: Climate Change,GRI 11.5 Waste,GRI 12.6 Waste,GRI 13.8 Waste,GRI 306: Effluents and Waste,GRI 306: Waste,HKEX E A2: Use of Resources,HSBC: Pollution Waste,IFRS S1: Strategy,IFRS S2: Strategy,ISS Environment: Environmental Aspects Along the Value Chain,JAM E: Climate,JPM E: Waste Management,JSE SD E: Pollution and Waste,LAM E05: Responsible Sourcing of Raw Materials,LiFE Action: Waste Reduced,LSEG E: Emissions,MSCI E: Pollution and Waste,OMERS E: Waste and Hazardous Materials,RLAM E: Waste Management,SAQ 5.0: Environment,SASB: Environment,SDG 12: Responsible Consumption and Production,SECN P3: Safe and Sustainable Products and Services through Life Cycle,SECN P9: Respect Protect and Restore the Environment,SECP E: Resource Management,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,SET E4 Waste Management,STALYTCS: EandS Impact of Products and Services,T Rowe Price G: ESG Accountability,Tadawul E: Pollutions and Waste,UNGC Principle 09 Environment ,Vanguard E: Waste Generation,VE Environmental: Waste,WEF Planet: Solid Waste,WSA 03: Environmental Care,
Sustainability Report 2024 (Page 83)
A : 4.8
B : 1.2
C : 26.5 		Waste Recycled - 2024 4.8 MT; 2023: 1.2 MT; 2022: 26.5 MT; The Bank focuses on reducing, recycling and responsible waste disposal, Burgan Bank significantly reduced the use of single-use plastic water bottles by implementing reusable alternatives and providing eco-friendly water bottles to all employees
E-Waste Management Initiatives Waste Management ABRDN Environment: Waste Management,BLK 05:  Material Sustainability Related Risks and Opportunities,Boursa Kuwait E: Environmental Operations,BRSR Principle 6: Protect and Restore Environment ,Crisil E: Waste Management,CSA E: Operational Eco-Efficiency,DB E: Natural Resources,EcoVadis: Environment,ESG Risk.ai- E: Product Impact and Green Supply Chain,FH E: Waste Management,FTSE Russell E: Pollution and Resources,Glass Lewis: Climate Risk Mitigation,GRESB Development: Waste,GRESB Performance: Waste,GRI 306: Effluents and Waste,GRI 306: Waste,IFRS S1: Strategy,IFRS S2: Strategy,ISS Environment: Environmental Aspects Along the Value Chain,JAM E: Climate,JPM E: Waste Management,LiFE Action: E-Waste reduced,LSEG E: Emissions,MSCI E: Pollution and Waste,SASB: Environment,SDG 12: Responsible Consumption and Production,Tadawul E: Pollutions and Waste,TCFD: 3. Strategy,UNGC Principle 09 Environment ,VE Environmental: Waste,WFE E: Environmental Operations,
Sustainability Report 2024 (Page 83)
Annual Report 2024 (Page 41)


In 2024, the Bank also partnered with Tadwire - to implement a comprehensive waste recycling and disposal program, ensuring best practices in responsible waste management across multiple types of waste, including cardboard, paper, plastic, wood, as well as electronic waste. By collaborating with Tadwire, Burgan Bank aims to enhance environmental awareness at its head office, with plans to expand these efforts to include other branches in the Burgan network
Other Circular Economy Initiatives Initiatives Waste Management ABRDN Environment: Waste Management,ADX E07: Environmental Operations,Amundi G: ESG Strategy,ASX E: Environmental Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Environmental: Materials,Boursa Kuwait E: Environmental Operations,BRSR Principle 6: Protect and Restore Environment ,Crisil E: Waste Management,CS - E: Climate Change,CSA E: Operational Eco-Efficiency,DB E: Natural Resources,DFM E7: Environmental Operations,EcoVadis: Environment,ESG Risk.ai- E: Product Impact and Green Supply Chain,EU Tax 4: Transition to a Circular Economy,FB E: Biodiversity and Circular Economy,FH E: Waste Management,Fidelity E: Other Environmental Aspects,FTSE Russell E: Pollution and Resources,GCCA BC: Environment,GCCA SC: Circular Economy,Glass Lewis: Climate Risk Mitigation,GRESB Performance: Water,GRI 102: Climate Change,GRI 11.2 Climate Adaptation Resilience and Transition,GRI 12.2 Climate Adaptation Resilience and Transition,GRI 13.2 Climate Adaptation and Resilience,GRI 306: Effluents and Waste,HKEX E A2: Use of Resources,HSBC: Climate Change,IFC PS 3: Resource Efficiency and Pollution Prevention,IFRS S1: Strategy,IFRS S2: Strategy,ISS Environment: Environmental Aspects Along the Value Chain,JAM E: Climate,JPM E: Climate Change Resilience,JPM E: Waste Management,JSE SD E: Climate Change,LAM E05: Responsible Sourcing of Raw Materials,LiFE Action: Waste Reduced,LSEG E: Emissions,MSCI E: Pollution and Waste,OMERS E: Climate Change,RLAM E: Climate Change,SASB: Environment,SDG 12: Responsible Consumption and Production,SECN P9: Respect Protect and Restore the Environment,SECP E: Resource Management,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,SO Ocean Health and Productivity P3: Action to Prevent Pollution Affecting Oceans,STALYTCS: EandS Impact of Products and Services,T Rowe Price G: ESG Accountability,Tadawul E: Environmental Opportunities,TCFD: 3. Strategy,UNGC Principle 09 Environment ,Vanguard G: Short-Term Focus,VE Environmental: Waste,WEF Planet: Resource Availability,WSA 02: The Circular Economy,
Sustainability Report 2024 (Page 83)


The Bank focuses on reducing, recycling and responsible waste disposal, Burgan Bank significantly reduced the use of single-use plastic water bottles by implementing reusable alternatives and providing eco-friendly water bottles to all employees. In 2024, the Bank also partnered with Tadwire - to implement a comprehensive waste recycling and disposal program, ensuring best practices in responsible waste management across multiple types of waste, including cardboard, paper, plastic, wood, as well as electronic waste
Climate Transition Plans and Initiatives Climate Risk Control AB - Environment 07: Climate Change,ABRDN Climate Change: GHG Emissions and Resilience,ADX E09: Climate Risk Mitigation,Amundi G: ESG Strategy,ASX E: Climate Change,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Economic: Climate Related Financial Risks and Opportunities,Boursa Kuwait E: Climate Risk Mitigation,CDP: Climate,Crisil E: GHG Emissions,CS - E: Climate Change,CSA E: Climate Strategy,DB E: GHG Emissions and Climate,DFM E9: Climate Risk Mitigation,EGX A: General ,EGX E: Climate Change disclosures,ESG Risk.ai- G: Financial & Audit Control,EU Tax 1: Climate Change Mitigation,FB C: Emissions Management,FH E: Climate Change,FH G: Risk Management,Fidelity E: Other Environmental Aspects,FIMI Principle 01: Integrate Sustainable Development,FT - E01: Climate Change Mitigation and Adaptation,FTSE Russell E: Climate Change,GCCA BC: Environment,GCCA SC: Climate Change and Energy,Glass Lewis: Climate Risk Mitigation,GRESB Management: Leadership,GRI 102: Climate Change,GRI 11.2 Climate Adaptation Resilience and Transition,GRI 12.2 Climate Adaptation Resilience and Transition,GRI 13.2 Climate Adaptation and Resilience,HKEX E A4: Climate Change,HSBC: Climate Change,HSBC: Strategy Capital Usage,IFC PS 1: Environmental and Social Risks and Impacts,IFRS S1: Risk Management,IFRS S2: Risk Management,ISS Environment: Environmental Management,JAM E: Climate,JPM E: Climate Change Resilience,JSE CD Governance: Board Oversight of Implementation of Strategy,JSE CD Governance: Board Role in Integrating Climate Issues,JSE CD Management: Climate Impacts Risks and Opportunities,JSE CD Metrics and Targets: Activities Aligned with Climate Opportunities,JSE SD E: Climate Change,LAM E08: Climate Change Transition Risk Impacts on the Energy Mix,LSEG E: Emissions,MSCI E: Climate Change,NZCS 1: 4. Risk Management,OMERS E: Climate Change,RLAM E: Climate Change,SASB: Business Model and Innovation,SDG 13: Climate Action,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,SO Ocean Health and Productivity P1: Impact of Activities on Ocean Health,STALYTCS: Emissions, Effluents and Waste,T Rowe Price G: ESG Accountability,Tadawul E: Climate Change,TCFD: 4. Risk Management,TPT 01 Foundations,TPT 02 Implementation Strategy,UNGC Principle 08 Environment ,Vanguard E: Air Emissions and Air Quality,VE Environmental: Environmental Strategy,WEF Planet: Climate Change,WFE E: Climate Risk Mitigation,WSA 01: Climate Action,
Sustainability Report 2024 (Page 81)
Sustainability Report 2024 (Page 80)


Burgan Bank has initiated the design of its long-term decarbonisation strategy with goals on emission reduction that align with Kuwait’s vision of Net Zero by 2060 and the Bank’s overall ESG strategy; Burgan Bank depends on natural resources like petrol and diesel, both in the form of purchased electricity and fuel for transportation. Our aim is to reduce this dependence by diversifying our energy sources, leveraging smart technologies and implementing efficient energy management strategies. As part of our shift towards cleaner energy, Burgan Bank has taken proactive steps to incorporate renewable energy into its operations: a) Solar Energy: We installed solar panels at our headquarters, generating 4,273 kWh, with plans to expand to Khaitan and Riqqa branches; b) Electric Vehicle (EV) Charging Stations: We installed EV charging stations at our headquarters to support sustainable mobility with plans for expansion. Each charger powers three vehicles at 22kVA
Social
Social Strategy in Place Strategy Amundi G: ESG Strategy,CSA S: Social Reporting,EGX S: Labor Practices and Relations,EGX S: Product Responsibility Policy and Practices,ESG Risk.ai- S: Data Protection,ESG Risk.ai- S: Product / Service Accountability ,ESG Risk.ai- S: Supply Chain Assessment,ESG Risk.ai- S: Workforce,FB G: Sustainability,FT - G02: Sustainability Management and Culture,FTSE Russell S: Human Rights and Community,GCCA SC: Social Responsibility,GRESB Development: ESG Requirements,GRESB Management: Leadership,GRI 2: GD Strategy, Policies and Practices,HSBC: Strategy Capital Usage,IFC PS 1: Environmental and Social Risks and Impacts,IFRS S1: Strategy,JPM S: Local Stakeholder Relationships,JPM S: Workplace Safety,LSEG G: CSR Strategy,SASB: Human Capital,SASB: Social Capital,SDG 11: Sustainable Cities and Communities,SECT 1.3: Business sustainability development ,Tadawul S: Human Capital,Tadawul S: Social Opportunities,Vanguard G: Oversight of Strategy,VE Social: Social and Economic Development,WEF Prosperity: Employment and Wealth Generation,
Annual Report 2024 (Page 44)
Annual Report 2024 (Page 41)
Sustainability Report 2024 (Page 77)


Burgan’s philosophy is to build our people in line with our vision, to be the most progressive bank in Kuwait, driven by our employees, customers and community; Our focus on social impact revolves around empowering customers, employees and communities. For customers, we expanded access to financial services for underserved segments, with our B-Dinar tailored solutions. Through the “Diraya” financial literacy program, we participated in specialised programs focusing on the education and enhancement of the community’s financial awareness essential skills; Our commitment to social welfare extends to supporting individuals with disabilities and vulnerable communities; At Burgan Bank, we recognise that a thriving community is built on inclusivity, economic empowerment and well-being. Through strategic initiatives we strive to make a meaningful impact on society, supporting education, sports, health, cultural development and humanitarian causes. Our commitment extends beyond sponsorships to fostering real change, empowering individuals and strengthening social resilience; The Bank makes the following commitments to deliver a positive community impact: Support the local community in the areas of health, youth, education, environment, and culture; Encourage a culture of giving back with institution-wide initiatives which involve employees’ and encourages their active participation in outreach programs; Promote diversity and social inclusion through contribution and participation in community causes which enhance the welfare of the community, advancement of the special needs segment of society and enable women empowerment
Communication of Labour Policy Employees Policies AB - Social 03: Labor Management,ABRDN Corporate Behaviour: Polices and Practices,ABRDN Human Rights and Stakeholders: Human Rights and Communities,ABRDN Labour Management: Labour Practices,Amundi G: Audit and Control,Amundi S: Community Involvement and Human Rights,ASX S: Human Capital Management,BM Social: Labour Practices,BRSR 2 Section B: Management And Process Disclosures,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA Econ: Business Ethics,DB S: Human Capital,EGX A: General ,ESG Risk.ai- S: Workforce,FH G: Business Ethics,Fidelity S: Community Relations,FTSE Russell S: Labour Standards,GCCA BC: Compliance with Legal Requirements,GCCA SC: Social Responsibility,GRESB Management: Policies,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 13.20 Employment Practices,GRI 2: GD Strategy, Policies and Practices,HKEX S B1: Employment,HSBC: Corporate Behaviour,HSBC: Labour Sourcing Safety,ISS Governance: Business Ethics,ISS Social: Staff,JAM S: Human Capital,JSE SD S: Human Rights and Community ,JSE SD S: Labour Standards,LAM S01: Employee Diversity Engagement and Inclusion,LSEG S: Workforce,MSCI S: Human Capital,OMERS S: Human Capital Management,OMERS S: Labour Practices,RLAM S: Labour Standards,SASB: Human Capital,SDG 08: Decent Work and Economic Growth,SECN P5: Promote Wellbeing of All Employees,SECN P8: Support Inclusive Growth and Equitable Development,SECP S: Labour Standards,SECT 1.3: Business sustainability development ,SECT 2.1: Corporate governance policy ,SET G1 Policy Structure and Governance System,SET S1 Human Rights,SET S2 Fair Labor Practices,STALYTCS: Human Capital,STALYTCS: Human Rights,Tadawul S: Human Capital,UNGC Principle 01 Human Rights ,Vanguard S: Employment of Minorities and Women,VE Social: Social and Economic Development,WEF Prosperity: Employment and Wealth Generation,WSA 05: Our People,WSA 06: Local Communities,
Sustainability Report 2024 (Page 36)


In 2024, Burgan Bank developed and formalised its Human Rights Charter, ensuring that every aspect of its operations aligns with its commitment to human rights. This charter reinforces Burgan’s ethical business practices, fair labor policies and social responsibility. Continuously striving to exceed industry standards, Burgan Bank not only ensures compliance with established benchmarks but also seeks to set new ones. Through comprehensive policies, strategic initiatives and unwavering dedication, the Bank reinforces its responsibility to uphold and advance human rights within the financial sector and beyond
Supplier Responsibility Initiatives Engagement Initiatives Supply Chain ABRDN Human Rights and Stakeholders: Supply Chain Management,ADX G04: Supplier Code of Conduct,Amundi S: Supply Chain Social,ASX S: Other Stakeholder Management,BM Environmental: Supply Chain,BM Social: Supply Chain,Boursa Kuwait G: Supplier Code of Conduct,BRSR Principle 1: Ethical Transparent and Accountable,CDP: Climate,CDP: Forests,CDP: Water Security,Crisil S: Stakeholder Management and Product Quality,CSA Econ: Supply Chain Management,DB E: Natural Resources,DFM G5: Supplier Code of Conduct,EcoVadis: Sustainable Procurement,ESG Risk.ai- S: Supply Chain Assessment,FB S: Human Rights and Supply Chain,FH S: Supply Chain Management,Fidelity S: Supply Chain,FIMI Principle 01: Integrate Sustainable Development,FT - G02: Sustainability Management and Culture,FTSE Russell E: Supply Chain,FTSE Russell S: Supply Chain,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 414: Supplier Social Assessment,HKEX S B5: Supply Chain Management,HSBC: Corporate Behaviour,IFC PS 1: Environmental and Social Risks and Impacts,ISS Social: Suppliers,JSE SD E: Supply Chain and Materials,LAM S01: Employee Diversity Engagement and Inclusion,LSEG E: Resource Use,Modern Slavery Disclosure Statement,MSCI S: Human Capital,MSX G: Supplier Code of Conduct,SAQ 5.0: Responsible Supply Chain Management,SASB: Business Model and Innovation,SDG 11: Sustainable Cities and Communities,SECN P3: Safe and Sustainable Products and Services through Life Cycle,SECP S: Supply Chain Management,SECT 1.3: Business sustainability development ,SET G4 Sustainable Supply Chain Management,STALYTCS: Human Rights - Supply Chain,STALYTCS: Land Use and Biodiversity - Supply Chain,STALYTCS: Resource Use - Supply Chain,Tadawul S: Human Capital,TPT 03 Engagement Strategy,VE Social: Social Standards in Supply Chain,WEF Governance: Stakeholder Engagement,WFE G: Supplier Code of Conduct,
Sustainability Report 2024 (Page 108)


We follow all applicable laws with respect to child labor and expect our suppliers as well to follow it
Awareness Programs for Supply Chain Engagement Initiatives Supply Chain ABRDN Human Rights and Stakeholders: Supply Chain Management,ADX G04: Supplier Code of Conduct,Amundi S: Supply Chain Social,ASX S: Other Stakeholder Management,BM Environmental: Supply Chain,BM Social: Supply Chain,BRSR Principle 1: Ethical Transparent and Accountable,CDP: Climate,CDP: Forests,CDP: Water Security,Crisil S: Stakeholder Management and Product Quality,CSA Econ: Supply Chain Management,DB E: Natural Resources,DFM G5: Supplier Code of Conduct,EcoVadis: Sustainable Procurement,ESG Risk.ai- S: Supply Chain Assessment,FB S: Human Rights and Supply Chain,FH S: Supply Chain Management,Fidelity S: Supply Chain,FIMI Principle 01: Integrate Sustainable Development,FT - G02: Sustainability Management and Culture,FTSE Russell E: Supply Chain,FTSE Russell S: Supply Chain,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 414: Supplier Social Assessment,HKEX S B5: Supply Chain Management,HSBC: Corporate Behaviour,IFC PS 1: Environmental and Social Risks and Impacts,ISS Social: Suppliers,JSE SD E: Supply Chain and Materials,LAM S01: Employee Diversity Engagement and Inclusion,LSEG E: Resource Use,Modern Slavery Disclosure Statement,MSCI S: Human Capital,MSX G: Supplier Code of Conduct,SAQ 5.0: Responsible Supply Chain Management,SECT 1.3: Business sustainability development ,SET G4 Sustainable Supply Chain Management,STALYTCS: Human Rights - Supply Chain,STALYTCS: Land Use and Biodiversity - Supply Chain,STALYTCS: Resource Use - Supply Chain,Tadawul S: Human Capital,TPT 03 Engagement Strategy,VE Social: Social Standards in Supply Chain,WEF Governance: Stakeholder Engagement,WFE G: Supplier Code of Conduct,
Annual Report 2024 (Page 53)
Sustainability Report 2024 (Page 28)


Burgan Bank Turkey achieved ISO 14001 certification, conducted sustainability awareness programs and introduced policies on sustainability, ESG in lending process, supply chain management and diversity, equity and inclusion; We foster a culture of integrity by embedding ethics into our organisational DNA through regular governance awareness programs and training employees at all levels
Suppliers Code of Conduct Policies Supply Chain ABRDN Human Rights and Stakeholders: Supply Chain Management,BLK 05:  Material Sustainability Related Risks and Opportunities,Boursa Kuwait G: Supplier Code of Conduct,BRSR 2 Section B: Management And Process Disclosures,CDP: Climate,CDP: Forests,CDP: Water Security,Crisil S: Stakeholder Management and Product Quality,CSA Econ: Supply Chain Management,DB E: Natural Resources,DB G: Corporate Governance,EcoVadis: Sustainable Procurement,ESG Risk.ai- E: Product Impact and Green Supply Chain,ESG Risk.ai- S: Supply Chain Assessment,FB S: Human Rights and Supply Chain,FH G: Business Ethics,FH S: Supply Chain Management,FTSE Russell E: Supply Chain,FTSE Russell S: Supply Chain,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 308: Supplier Environmental Assessment,GRI 408: Child Labor,GRI 409: Forced or Compulsory Labor,GRI 414: Supplier Social Assessment,ISS Governance: Business Ethics,ISS Social: Suppliers,LGIM S: Human Capital,LSEG E: Resource Use,Modern Slavery Disclosure Statement,MSCI S: Human Capital,MSX G: Supplier Code of Conduct,SAQ 5.0: Responsible Supply Chain Management,SASB: Business Model and Innovation,SDG 08: Decent Work and Economic Growth,SDG 17: Partnerships to Achieve the Goal,STALYTCS: Human Rights,Tadawul S: Human Capital,TPT 02 Implementation Strategy,VE Social: Social Standards in Supply Chain,WEF People: Dignity and Quality,WFE G: Supplier Code of Conduct,
Sustainability Report 2023 (Page 60)


Burgan Bank has in place a code of conduct for its suppliers and service providers which provides suppliers with guidelines on expected business conduct in line with our ESG efforts; Burgan Bank prioritizes mitigating negative social and environmental impacts throughout its supply chain by implementing responsible procurement practices like the supplier code of conduct. Upholding the highest ethical standards, the Bank plans to integrate ESG principles further into procurement decisions and supply chain management
Customer Responsibility Initiatives Customers Engagement Initiatives ABRDN Human Rights and Stakeholders: Product Quality and Customer Welfare,Amundi S: Product and Customer Responsibility,ASX S: Other Stakeholder Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Social: Product and Services Responsibility,BRSR Principle 9: Provide Value to Consumers,Crisil S: Stakeholder Management and Product Quality,CSA Econ: Customer Relationship Management,DB S: Product Quality Management,EcoVadis: Environment,EGX S: Product Responsibility Policy and Practices,ESG Risk.ai- S: Product / Service Accountability ,Fidelity S: Customers,FTSE Russell S: Customer Responsibility,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 416: Customer Health and Safety,GRI 417: Marketing and Labelling,HSBC: Corporate Behaviour,IFC PS 1: Environmental and Social Risks and Impacts,ISS Environment: Environmental Aspects Along the Value Chain,JSE SD S: Customer Responsibility,LAM S13: Consumer Engagement on Corporate Values and Purpose,MSCI S: Product Liability,SAQ 5.0: Company Management,SASB: Social Capital,SDG 11: Sustainable Cities and Communities,SECN P4: Provide Value to Customers in a Responsible Manner,SECP S: Customer Management,SECT 1.3: Business sustainability development ,SET S3 Customer and Consumer Responsibility,SO Governance and Engagement P6: Development of Standards for Healthy Oceans,VE Social: Information to Customers,WEF Prosperity: Innovation of Products and Services,
Annual Report 2024 (Page 55)
Sustainability Report 2024 (Page 66)
Sustainability Report 2024 (Page 18)


In 2024, AGB introduced several initiatives to improve customer satisfaction and enhance service delivery. These included upgrading the limits on transfers through the AGB online platform to provide customers with greater flexibility and autonomy, improving their ability to manage transactions securely and efficiently. The Bank also increased the limits for international Visa cards for contactless payments, offering customers improved transaction convenience and flexibility. This measure not only enhanced customer experience but also contributed to increased fee income for the Bank; we offer loan modification options to support customers navigating salary changes, in line with CBK guidelines; We connect with our employees through surveys, performance and development discussions, training and wellness programs, sports and cultural teams and dedicated employees apps like “Burgani” and “My Learning; By leveraging digitalisation and data-driven insights, we continue to transform our customer experience, ensuring convenience, accessibility and long-term financial security for all; The Bank must put in place suitable plans, programs, and mechanisms to develop and publish financial and banking knowledge to its current and potential customers, and seek to raise their awareness and education level to enable them to identify all the related aspects of the banking services or products offered to them, then help in making studied decisions, and guide them to the suitable party through which they can obtain additional information if needed; As part of its ongoing efforts to enrich its banking experience, Burgan Bank has launched its latest summer campaign: a complimentary chauffeured airport ride for all Elite Visa Signature debit card holders. The “Free Airport Ride” campaign falls under Burgan Bank’s year-round loyalty program, specifically targeting Elite customers and designed to offer
Customer Services Related Policy Customers Policies ABRDN Human Rights and Stakeholders: Product Quality and Customer Welfare,Amundi S: Product and Customer Responsibility,ASX S: Other Stakeholder Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Social: Product and Services Responsibility,BRSR 2 Section B: Management And Process Disclosures,BRSR Principle 9: Provide Value to Consumers,Crisil S: Stakeholder Management and Product Quality,CSA Econ: Customer Relationship Management,DB G: Corporate Governance,DB S: Product Quality Management,EGX S: Product Responsibility Policy and Practices,ESG Risk.ai- S: Product / Service Accountability ,FH G: Business Ethics,Fidelity S: Customers,FTSE Russell S: Customer Responsibility,GCCA SC: Social Responsibility,GRESB Management: Policies,GRI 2: GD Strategy, Policies and Practices,GRI 417: Marketing and Labelling,HSBC: Corporate Behaviour,IFC PS 1: Environmental and Social Risks and Impacts,ISS Governance: Business Ethics,JSE SD S: Customer Responsibility,LAM S13: Consumer Engagement on Corporate Values and Purpose,LSEG S: Product Responsibility,SASB: Social Capital,SDG 11: Sustainable Cities and Communities,SECN P4: Provide Value to Customers in a Responsible Manner,SECP S: Customer Management,SECT 1.3: Business sustainability development ,SET S3 Customer and Consumer Responsibility,SO Governance and Engagement P6: Development of Standards for Healthy Oceans,VE Social: Information to Customers,WEF Prosperity: Innovation of Products and Services,
Customer's Rights and Responsibilities
Client Complaint Policy
Customer Protection Policy


Customer's rights and responsibilities are available on company's website
Customer Grievance Mechanism Customers ABRDN Human Rights and Stakeholders: Product Quality and Customer Welfare,Amundi S: Product and Customer Responsibility,ASX S: Other Stakeholder Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Social: Product and Services Responsibility,BRSR Principle 9: Provide Value to Consumers,Crisil S: Stakeholder Management and Product Quality,CSA Econ: Customer Relationship Management,DB G: Corporate Governance,DB S: Product Quality Management,EGX S: Product Responsibility Policy and Practices,ESG Risk.ai- S: Product / Service Accountability ,Fidelity S: Customers,FTSE Russell S: Customer Responsibility,GCCA SC: Social Responsibility,GRESB Management: Risk Management,GRESB Management: Stakeholder Engagement,HSBC: Corporate Behaviour,IFC PS 1: Environmental and Social Risks and Impacts,ISS Environment: Environmental Aspects Along the Value Chain,JSE SD S: Customer Responsibility,LAM S13: Consumer Engagement on Corporate Values and Purpose,LSEG S: Product Responsibility,SAQ 5.0: Company Management,SASB: Social Capital,SDG 11: Sustainable Cities and Communities,SECN P4: Provide Value to Customers in a Responsible Manner,SECP S: Customer Management,SECT 1.3: Business sustainability development ,SET S3 Customer and Consumer Responsibility,SO Governance and Engagement P6: Development of Standards for Healthy Oceans,VE Social: Information to Customers,WEF Prosperity: Innovation of Products and Services,
Company Website - Sustainability - Sustainability Related policies - Client Complaint Policy
Annual Report 2024 (Page 32)
Sustainability Report 2024 (Page 34)


Client Complaint Policy: It is the policy of Burgan Bank to deal and treat all individual customers with justice, equality, fairness, and honesty in the Bank’s dealings. The Client Complaint & Protection Unit (CCU) team works closely with the business to make sure ongoing compliance with the Central Bank of Kuwait (CBK) requirements on handling customer complaints. In summary, the purpose of this policy is to: Ensure effective client complaints handling, escalation, and resolution as per Central Bank of Kuwait (CBK) Circulars. Ensure that Client Complaints are appropriately addressed utilizing a consistent policy, which is in line with regulatory requirements. All complaints are received in writing and through any of the three designated channels determined by the Bank, i.e. in person, via post, Fax or Email; We are at our customers’ service whenever they need us; Feedback is collected from customers on a regular basis; A fair and transparent resolution process, ensuring that every reported case is thoroughly investigated and addressed in a timely manner; The Bank must give sufficient care to handle customers’ complaints in a quick, fair, and independent way and to ensure its Client Complaints Unit performs its responsibilities effectively in light of the existence of clear and specific mechanisms to handle and treat those complaints without delay
Product/Service Safety and Quality Metrics Health and Safety Process Systems Product Development Risk Control AB - Social 02: Product Safety and Quality,ABRDN Human Rights and Stakeholders: Product Quality and Customer Welfare,Amundi S: Product and Customer Responsibility,BM Social: Product and Services Responsibility,BRSR Principle 9: Provide Value to Consumers,Crisil E: Resource Use, Green Products and Biodiversity,Crisil S: Stakeholder Management and Product Quality,DB S: Product Quality Management,EcoVadis: Environment,EGX S: Product Responsibility Policy and Practices,ESG Risk.ai- S: Product / Service Accountability ,FB S: Product Quality and Accessibility,FH S: Product Quality and Management,Fidelity E: Sustainable Products,FIMI Principle 08: Use Reuse and Recovery of Materials,FT - S02: Health and Safety at Work,FTSE Russell S: Customer Responsibility,GCCA SC: Social Responsibility,GRESB Development: Materials,GRI 13.10 Food Safety,GRI 13.9 Food Security,GRI 416: Customer Health and Safety,HKEX S B6: Product Responsibility,HSBC: Labour Sourcing Safety,ISS Social: Social Aspects Along the Value Chain,JSE SD S: Customer Responsibility,JSE SD S: Health and Safety,LAM E10: Opportunities from Sustainable Products and Services,LAM S07: Product Labeling and Responsible Content,LAM S08: Societal Harms of Product Use,LAM S16: Product Quality and Safety,LSEG S: Product Responsibility,MSCI S: Product Liability,OMERS S: Inclusion and Diversity,OMERS S: Product Stewardship,RLAM S: Product Safety,SASB: Business Model and Innovation,SDG 12: Responsible Consumption and Production,SECN P3: Safe and Sustainable Products and Services through Life Cycle,SECT 1.3: Business sustainability development ,SET G5 Innovation Development,SO Governance and Engagement P5: Ocean Related Laws and Regulations,SO Ocean Health and Productivity P1: Impact of Activities on Ocean Health,STALYTCS: Product Governance,T Rowe Price E: Product Sustainability,T Rowe Price S: Disclosure of Social Data,T Rowe Price S: Employee Safety and Treatment,Tadawul S: Product Liability,VE Social: Product Safety,WEF Governance: Stakeholder Engagement,WSA 04: Safety and Health,
Company Website - About Burgan
Sustainability Report 2022 (Page 32)
Company Website - Banking Awareness


The Bank has continuously strived to improve its performance over the years through maintaining cautious growth in the Bank's key markets, managing franchises by enhancing operating efficiencies and returns, focusing on strong risk management across the group and optimizing capital usage. The Bank was re-certified with the prestigious ISO 9001:2015, making it one of the few banks in the GCC and Kuwait to receive such certification for the fifth consecutive time; ISO certifications highlighting the bank’s high standards of data security; The Central Bank of Kuwait continues its efforts to protect the banking sector customers by enhancing the concept of transparency and providing disclosure in financial and banking transactions. The aim is to create a balanced environment that makes it convenient to safeguard customer rights while protecting the banking sector, guided by the best world practices. Bank has a separate section on Banking Awareness on their website, which includes: Customer Protection guide, Customer Rights & Responsibilities, Client Complaint and Protection Unit, Frequently asked Questions, Security alerts, Tips and Guideline
Diversity and Inclusion Diversity and Equality Employees Metrics ABRDN Labour Management: Engagement and Diversity,ADX S04: Gender Diversity,Amundi S: Working Conditions,ASX S: Human Capital Management,BLK 05:  Material Sustainability Related Risks and Opportunities,Bloomberg GEI: Talent Pipeline,BM Social: Diversity,Boursa Kuwait S: Gender Diversity,BRSR Principle 3: Promote Well-being ,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Labor Practice Indicators,DB S: Human Capital,DFM S4: Gender Diversity,EcoVadis: Labor and Human Rights,EGX S: Diversity and Inclusion,ESG Risk.ai- S: Workforce,FB S: Diversity,FH S: Employee Engagement, Diversity and Inclusion,FT - G06: Employee Rights and Relations,FT - S04: Diversity and Inclusion,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Management: Leadership,GRESB Management: Stakeholder Engagement,GRI 11.10 Employment Practices,GRI 11.11 Non Discrimination and Equal Opportunity,GRI 12.15 Employment Practices,GRI 12.19 Non Discrimination and Equal Opportunity,GRI 13.15 Non-Discrimination and Equal Opportunity,GRI 13.20 Employment Practices,GRI 405: Diversity and Equal Opportunity,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,IIRF: Human Capital,ISS Social: Staff,JAM S: Human Capital,JPM S: Discrimination Prevention,JSE SD S: Labour Standards,LAM S01: Employee Diversity Engagement and Inclusion,LGIM S: Social Diversity,LSEG S: Workforce,MSCI S: Human Capital,MSX S: Gender Diversity,OMERS S: Inclusion and Diversity,RLAM S: Diversity and Inclusion,SAQ 5.0: Human Rights and Working Conditions,SASB: Human Capital,SDG 05: Gender Equality,SDG 10: Reduced Inequality,SDG 16: Peace Justice and Strong Institutions,SECP S: Employee Management,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,SO Governance and Engagement P7: People Rights in Ocean Related Activities,STALYTCS: Human Capital,T Rowe Price S: Disclosure of Social Data,T Rowe Price S: Diversity Equity and Inclusion,Tadawul S: Human Capital,UNGC Principle 06 Labour ,WEF People: Dignity and Quality,WFE S: Gender Diversity,WSA 05: Our People,
Sustainability Report 2024 (Page 24 - 25)
Press Release
A : 46

Diversity, Equity and inclusion (“DEI”) is the foundation of our corporate culture and is crucial to maintaining our commitment to be a progressive and sustainable organisation. Burgan Bank takes pride in its diverse team of dedicated professionals who drive innovation and excellence within the organisation. We recognise and value diversity in the workplace and recognise its role in promoting tolerance and the acceptance of contrasting perspectives. Diversity, equality and inclusion is key in creating high-performing teams and driving our organisation to succeed, both now and in the future. Our Code of Conduct and Ethics mandates that all employees are treated equally and free from discrimination– regardless of their demographics, age or background; Achieving gender parity is a fundamental aspect of DEI at Burgan Bank. Our workforce maintains a near- equal representation of male and female employees, reflecting our commitment to balanced gender representation. We actively support our women workforce by expanding opportunities for skill development, career advancement and financial independence, enabling them to enhance their personal growth, contribute to family welfare, and positively impact the wider economy. In addition to ensuring representation, a notable percentage of women hold leadership roles, thereby underscoring our unwavering commitment to advancing female leadership. The Bank continues to drive DEI through targeted initiatives that promote equal opportunities, leadership development and an inclusive workplace culture; In celebration of Women’s International Day, Burgan Bank upheld its commitment to fostering a work culture of equity, inclusivity, and empowerment that attracts and retains the most aspiring national talents. On its mission to position itself as an employer of choice, Burgan, a certified Great Place to Work®, has successfully built an environment where all employees have numerous, equal-access opportunities for personal and professional growth, empowering the most driven and committed to advance to leadership roles within the institution and across the industry. These yearlong, cross-departmental efforts echo the Bank’s commitment to investing in Kuwait’s professional calibers, empowering women in the workplace, and embedding environmental, social, and governance (ESG) principles into all operations and initiatives. At Burgan, we pride ourselves on fostering a culture of equity and inclusivity that continues to attract the most adept national calibers across Kuwait’s banking sector, allowing us to grow with confidence and resolve
Board of Directors Gender Composition Board of Directors Diversity and Equality Metrics AB - Governance 01: Board,AB - Governance 10: Board Level Gender Diversity,ABRDN Corporate Governance: Board Issues ,ADX G01: Board Diversity,Amundi G: Board Structure,BLK 01: Boards and Directors,Bloomberg GEI: Leadership,BM Social: Diversity,Boursa Kuwait G: Board Diversity,BRSR 1 Section A: General Disclosures,Crisil G: Board Composition, Independence and Functioning,CS - G: Board Diversity,CSA Econ: Corporate Governance,CSA S: Labor Practice Indicators,DB G: Corporate Governance,DB S: Human Capital,DFM S4: Gender Diversity,EDCP: Diversity of Board Members,ESG Risk.ai- G: Effective Board,FB G: Board,FH G: Board Composition and Board Independence,FH S: Employee Engagement, Diversity and Inclusion,Fidelity S: Employees,FT - S03: Gender Equality,FTSE Russell G: Corporate Governance,FTSE Russell G: Corporate Governance,GCCA SC: Social Responsibility,Glass Lewis: Board Accountability,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 11.11 Non Discrimination and Equal Opportunity,GRI 12.19 Non Discrimination and Equal Opportunity,GRI 13.15 Non-Discrimination and Equal Opportunity,GRI 13.21 Living Income and Living Wage,GRI 2: GD Governance,GRI 405: Diversity and Equal Opportunity,HSBC: Labour Sourcing Safety,IFRS S1: Metrics and Targets,ISS Governance: Corporate Governance,JAM CG: Boards and Executive Leadership,JPM G: Board Diversity,JSE SD G: Board Composition,LAM G02: Board Independence Accountability and Diversity,LAM S01: Employee Diversity Engagement and Inclusion,LGIM S: Social Diversity,LSEG G: Management,MSCI G: Corporate Governance,MSX G: Board Diversity,OMERS G: Board Structure,OMERS S: Inclusion and Diversity,RLAM S: Diversity and Inclusion,SASB: Human Capital,SDG 05: Gender Equality,SDG 10: Reduced Inequality,SECT 2.1: Corporate governance policy ,SECT A1: Directors executives and other key persons,SET S2 Fair Labor Practices,SO Governance and Engagement P7: People Rights in Ocean Related Activities,STALYTCS: Corporate Governance,T Rowe Price G: Board Diversity,T Rowe Price S: Disclosure of Social Data,T Rowe Price S: Diversity Equity and Inclusion,Tadawul S: Human Capital,UNGC Principle 06 Labour ,Vanguard S: Employment of Minorities and Women,VE Governance: Board of Directors,WEF Governance: Quality of Governing Body,WFE G: Board Diversity,WSA 05: Our People,
Company Website - About Burgan Bank - Leadership - Board of Directors


From 2021 to 2024, the Board had 1 female director
Senior Management Gender Composition Diversity and Equality Metrics ABRDN Labour Management: Engagement and Diversity,ADX S03: Employee Turnover,Amundi S: Working Conditions,ASX S: Human Capital Management,Bloomberg GEI: Talent Pipeline,BM Social: Diversity,Boursa Kuwait S: Gender Diversity,CSA S: Labor Practice Indicators,DB S: Human Capital,DFM S4: Gender Diversity,EDCP: Diversity of Board Members,EGX S: Diversity and Inclusion,ESG Risk.ai- S: Workforce,FH S: Employee Engagement, Diversity and Inclusion,Fidelity S: Employees,FT - S03: Gender Equality,FTSE Russell G: Corporate Governance,GCCA SC: Social Responsibility,GRESB Management: Policies,GRESB Management: Stakeholder Engagement,GRI 11.11 Non Discrimination and Equal Opportunity,GRI 12.19 Non Discrimination and Equal Opportunity,GRI 13.15 Non-Discrimination and Equal Opportunity,GRI 13.21 Living Income and Living Wage,GRI 405: Diversity and Equal Opportunity,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFRS S1: Metrics and Targets,IIRF: Human Capital,ISS Social: Staff,JAM CG: Boards and Executive Leadership,JPM S: Discrimination Prevention,JSE SD S: Labour Standards,LAM S01: Employee Diversity Engagement and Inclusion,LGIM S: Social Diversity,LSEG S: Workforce,MSCI S: Human Capital,OMERS S: Inclusion and Diversity,RLAM S: Diversity and Inclusion,SASB: Human Capital,SDG 05: Gender Equality,SDG 10: Reduced Inequality,SECP S: Employee Management,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,SO Governance and Engagement P7: People Rights in Ocean Related Activities,STALYTCS: Corporate Governance,T Rowe Price S: Disclosure of Social Data,T Rowe Price S: Diversity Equity and Inclusion,Tadawul S: Human Capital,UNGC Principle 06 Labour ,Vanguard S: Employment of Minorities and Women,VE Social: Non Discrimination,WEF Prosperity: Employment and Wealth Generation,WFE S: Gender Diversity,WSA 05: Our People,
Company Website - About Burgan Bank - Leadership- Executive Management
Boursa Kuwait Stock Exchange - Management
A : 2
B : 18
C : 11.11 		2 out of the 18 members of senior management are female
Workforce Gender Composition Diversity and Equality Employees Metrics ABRDN Labour Management: Engagement and Diversity,ADX S04: Gender Diversity,ADX S11: Nationalisation,Amundi S: Working Conditions,ASX S: Human Capital Management,Bloomberg GEI: Talent Pipeline,BM Social: Diversity,Boursa Kuwait S: Gender Diversity,BRSR 1 Section A: General Disclosures,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Labor Practice Indicators,DB S: Human Capital,DFM S4: Gender Diversity,EcoVadis: Labor and Human Rights,EGX S: Diversity and Inclusion,ESG Risk.ai- S: Workforce,FB S: Diversity,FH S: Employee Engagement, Diversity and Inclusion,Fidelity S: Employees,FT - G06: Employee Rights and Relations,FT - S03: Gender Equality,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 102: Climate Change,GRI 11.11 Non Discrimination and Equal Opportunity,GRI 12.19 Non Discrimination and Equal Opportunity,GRI 13.15 Non-Discrimination and Equal Opportunity,GRI 2: GD Activities and Workers,GRI 405: Diversity and Equal Opportunity,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFRS S1: Metrics and Targets,IIRF: Human Capital,ISS Social: Staff,JAM S: Human Capital,JPM S: Discrimination Prevention,JSE SD S: Labour Standards,LAM S01: Employee Diversity Engagement and Inclusion,LGIM S: Social Diversity,LSEG S: Workforce,MSCI S: Human Capital,MSX S: Gender Diversity,OMERS S: Human Capital Management,OMERS S: Inclusion and Diversity,RLAM S: Diversity and Inclusion,RLAM S: Labour Standards,SASB: Human Capital,SDG 05: Gender Equality,SDG 10: Reduced Inequality,SECP S: Employee Management,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,SO Governance and Engagement P7: People Rights in Ocean Related Activities,STALYTCS: Human Capital,T Rowe Price S: Disclosure of Social Data,T Rowe Price S: Diversity Equity and Inclusion,Tadawul S: Human Capital,UNGC Principle 06 Labour ,Vanguard S: Employment of Minorities and Women,VE Social: Non Discrimination,WEF People: Dignity and Quality,WFE S: Gender Diversity,WSA 05: Our People,
Sustainability Report 2024 (Page 52)
A : 457
B : 988
C : 46 		FY2024, 457 out of 988 of the employees are Females i.e., 46%
Part Time Workers Diversity and Equality Employees Metrics AB - Social 01: Human Capital Development,ABRDN Labour Management: Labour Practices,ADX S05: Temporary Worker Ratio,Amundi S: Working Conditions,ASX S: Human Capital Management,BM Social: Labour Practices,Boursa Kuwait S: Temporary Worker Ratio,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Labor Practice Indicators,EcoVadis: Labor and Human Rights,ESG Risk.ai- S: Workforce,FH S: Employee Engagement, Diversity and Inclusion,Fidelity S: Employees,FT - G06: Employee Rights and Relations,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 102: Climate Change,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 13.20 Employment Practices,GRI 2: GD Activities and Workers,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,IFRS S1: Metrics and Targets,IIRF: Human Capital,ISS Social: Staff,JAM S: Human Capital,JSE SD S: Labour Standards,LSEG S: Workforce,MSCI S: Human Capital,MSX S: Gender Diversity,MSX S: Temporary Worker Ratio,OMERS S: Human Capital Management,RLAM S: Labour Standards,SASB: Human Capital,SDG 01: No Poverty,SDG 08: Decent Work and Economic Growth,SECP S: Employee Management,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,SO Governance and Engagement P7: People Rights in Ocean Related Activities,SO Ocean Health and Productivity P4: Use and Impact on Marine Resources,STALYTCS: Human Capital,T Rowe Price S: Disclosure of Social Data,Tadawul S: Human Capital,UNGC Principle 06 Labour ,VE Social: Non Discrimination,WEF Prosperity: Employment and Wealth Generation,WFE S: Temporary Worker Ratio,WSA 05: Our People,
Sustainability Report 2024 (Page 107)


Burgan Bank does not have any part time or contract employees
New Hires Employees Metrics AB - Social 01: Human Capital Development,ABRDN Labour Management: Engagement and Diversity,ADX S03: Employee Turnover,Amundi S: Working Conditions,ASX S: Human Capital Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Social: Diversity,BM Social: Labour Practices,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Talent Attraction and Retentions,DB S: Human Capital,EDCP: Net New Hires,ESG Risk.ai- S: Workforce,Fidelity S: Employees,FT - G06: Employee Rights and Relations,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Management: Policies,GRESB Management: Stakeholder Engagement,GRI 102: Climate Change,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 13.20 Employment Practices,GRI 401: Employment,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFRS S1: Metrics and Targets,IIRF: Human Capital,ISS Social: Staff,JAM S: Human Capital,JSE SD S: Labour Standards,LAM S01: Employee Diversity Engagement and Inclusion,LSEG S: Workforce,MSCI S: Human Capital,OMERS S: Human Capital Management,RLAM S: Labour Standards,SASB: Human Capital,SDG 01: No Poverty,SDG 08: Decent Work and Economic Growth,SDG 10: Reduced Inequality,SECP S: Employee Management,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,STALYTCS: Human Capital,T Rowe Price S: Disclosure of Social Data,Tadawul S: Human Capital,UNGC Principle 06 Labour ,WEF Prosperity: Employment and Wealth Generation,WSA 05: Our People,
Sustainability Report 2024 (Page 52)
A : 64.73
B : 35.26
C : 52 		New Hires, FY2024: Male: 134 (64.73%); Female: 73 (35.26); FY2023: Male: 103 (52%); Female: 97 (48%); FY2022: Male: 76 (52%); Female: 71 (48%)
Employee Age Composition Diversity and Equality Employees Metrics ABRDN Labour Management: Engagement and Diversity,Boursa Kuwait S: Gender Diversity,Crisil S: Employee and Worker Management,DB S: Human Capital,EcoVadis: Labor and Human Rights,ESG Risk.ai- S: Workforce,FB S: Diversity,FH S: Employee Engagement, Diversity and Inclusion,Fidelity S: Employees,FTSE Russell S: Labour Standards,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 405: Diversity and Equal Opportunity,IFRS S1: Metrics and Targets,ISS Social: Staff,JAM S: Human Capital,JPM S: Discrimination Prevention,LGIM S: Social Diversity,LSEG S: Workforce,MSCI S: Human Capital,MSX S: Employee Turnover,SAQ 5.0: Human Rights and Working Conditions,SASB: Human Capital,SDG 05: Gender Equality,SDG 08: Decent Work and Economic Growth,SDG 10: Reduced Inequality,STALYTCS: Human Capital,Tadawul S: Human Capital,UNGC Principle 06 Labour ,WEF People: Dignity and Quality,WFE G: Board Diversity,
Sustainability Report 2024 (Page 52)


Employee Composition by Age: Male: Employees Under 30 years: 132; 30-50 years: 341; Over 50 years: 58; Female: Employees Under 30 years: 158; 30-50 years: 275; Over 50 years: 24; 30% of our employees are under 30 years
National Employees Diversity and Equality Employees Metrics ABRDN Labour Management: Engagement and Diversity,ADX S04: Gender Diversity,Amundi S: Working Conditions,ASX S: Human Capital Management,BM Social: Diversity,Boursa Kuwait S: Gender Diversity,Boursa Kuwait S: Nationalism,BRSR Principle 3: Promote Well-being ,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Labor Practice Indicators,DB S: Human Capital,DFM S4: Gender Diversity,EcoVadis: Labor and Human Rights,EGX S: Diversity and Inclusion,ESG Risk.ai- S: Workforce,FB S: Diversity,FH S: Employee Engagement, Diversity and Inclusion,FT - G06: Employee Rights and Relations,FT - S04: Diversity and Inclusion,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 102: Climate Change,GRI 11.10 Employment Practices,GRI 11.11 Non Discrimination and Equal Opportunity,GRI 12.15 Employment Practices,GRI 12.19 Non Discrimination and Equal Opportunity,GRI 13.15 Non-Discrimination and Equal Opportunity,GRI 13.20 Employment Practices,GRI 405: Diversity and Equal Opportunity,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,IFRS S1: Metrics and Targets,IIRF: Human Capital,ISS Social: Staff,JAM S: Human Capital,JPM S: Discrimination Prevention,JSE SD S: Labour Standards,LAM S01: Employee Diversity Engagement and Inclusion,LGIM S: Social Diversity,LSEG S: Workforce,MSCI S: Human Capital,MSX S: Gender Diversity,OMERS S: Inclusion and Diversity,RLAM S: Diversity and Inclusion,SAQ 5.0: Human Rights and Working Conditions,SASB: Human Capital,SDG 05: Gender Equality,SDG 10: Reduced Inequality,SDG 16: Peace Justice and Strong Institutions,SECP S: Employee Management,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,SO Governance and Engagement P7: People Rights in Ocean Related Activities,STALYTCS: Human Capital,T Rowe Price S: Disclosure of Social Data,T Rowe Price S: Diversity Equity and Inclusion,Tadawul S: Human Capital,UNGC Principle 06 Labour ,WEF People: Dignity and Quality,WFE S: Gender Diversity,WSA 05: Our People,
Sustainability Report 2024 (Page 68)


90% total staff promoted to higher roles were nationals; 89.4% new recruits were Kuwaiti nationals; 86% of workforce is Kuwaiti
Gender and Diversity Targets and Initiatives Diversity and Equality Employees Initiatives Targets AB - Social 01: Human Capital Development,ABRDN Labour Management: Engagement and Diversity,ADX S04: Gender Diversity,Amundi G: ESG Strategy,ASX S: Human Capital Management,BLK 05:  Material Sustainability Related Risks and Opportunities,Bloomberg GEI: Talent Pipeline,BM Social: Diversity,Boursa Kuwait S: Gender Diversity,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Labor Practice Indicators,DB S: Human Capital,DFM S4: Gender Diversity,EcoVadis: Labor and Human Rights,EDCP: Diversity of Board Members,EGX S: Diversity and Inclusion,ESG Risk.ai- S: Workforce,FB S: Diversity,FH S: Employee Engagement, Diversity and Inclusion,Fidelity S: Employees,FT - G06: Employee Rights and Relations,FT - S03: Gender Equality,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Management: Leadership,GRESB Management: Stakeholder Engagement,GRESB Performance: Targets,GRI 102: Climate Change,GRI 11.11 Non Discrimination and Equal Opportunity,GRI 12.19 Non Discrimination and Equal Opportunity,GRI 13.15 Non-Discrimination and Equal Opportunity,GRI 405: Diversity and Equal Opportunity,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,IFRS S1: Metrics and Targets,ISS Social: Staff,JAM S: Human Capital,JPM S: Discrimination Prevention,JSE SD S: Labour Standards,LAM S01: Employee Diversity Engagement and Inclusion,LSEG S: Workforce,MSCI S: Human Capital,OMERS S: Inclusion and Diversity,RLAM S: Diversity and Inclusion,SASB: Human Capital,SDG 05: Gender Equality,SDG 10: Reduced Inequality,SDG 16: Peace Justice and Strong Institutions,SECP S: Employee Management,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,SO Governance and Engagement P7: People Rights in Ocean Related Activities,STALYTCS: Human Capital,T Rowe Price S: Disclosure of Social Data,T Rowe Price S: Diversity Equity and Inclusion,Tadawul S: Human Capital,UNGC Principle 06 Labour ,Vanguard G: Short-Term Focus,Vanguard S: Employment of Minorities and Women,VE Social: Non Discrimination,WEF People: Dignity and Quality,WFE S: Gender Diversity,WSA 05: Our People,
Annual Report 2024 (Page 45)
Annual Report 2024 (Page 13)
Sustainability Report 2024 (Page 24, 25)


The Bank’s focus on women empowerment provided targeted initiatives to foster female leadership including Empower Her Seminar (for female Kuwaiti leaders to share their experiences and accomplishments), the Empower Her Summer Internship Program (three-week structured internship, equipping 18 female students with valuable industry experience) and Burgan Lean in Circle; We continue to emphasise in growing the women representation in our workforce and invested in various targeted initiatives to foster female leadership; The Bank continues to drive DEI through targeted initiatives that promote equal opportunities, leadership development and an inclusive workplace culture; Diversity, equality and inclusion is key in creating high-performing teams and driving our organisation to succeed, both now and in the future; As part of its steadfast commitment to women’s empowerment and promoting it as a societal value, Burgan Bank proudly organized an event for its female workforce under the umbrella of its flagship initiative, ‘Empower Her.’ This landmark event reaffirmed the Bank’s dedication to engaging and inspiring its female employees across all departments and career levels— recognizing their unwavering commitment and vital contributions to the Bank’s journey and success. This celebration is a key element of Burgan Bank’s comprehensive human capital development strategy and aligns with its rigorous adherence to leading Environmental, Social, and Governance (ESG) standards. It also reinforces the Bank’s overarching goal of being an employer of choice in the Kuwaiti banking sector
Staff Turnover Rate Employees Metrics AB - Social 01: Human Capital Development,ABRDN Labour Management: Engagement and Diversity,ADX S03: Employee Turnover,Amundi S: Working Conditions,ASX S: Human Capital Management,BM Social: Labour Practices,Boursa Kuwait S: Employee Turnover,BRSR Principle 3: Promote Well-being ,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Talent Attraction and Retentions,DB S: Human Capital,DFM S3: Employee Turnover,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FB S: Employee Value Proposition and Culture,Fidelity S: Employees,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 13.20 Employment Practices,GRI 401: Employment,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,IFRS S1: Metrics and Targets,IIRF: Human Capital,ISS Social: Staff,JAM S: Human Capital,JSE SD S: Labour Standards,LSEG S: Workforce,MSCI S: Human Capital,MSX S: Employee Turnover,OMERS S: Human Capital Management,RLAM S: Labour Standards,SASB: Human Capital,SDG 08: Decent Work and Economic Growth,SECP S: Employee Management,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,STALYTCS: Human Capital,T Rowe Price S: Disclosure of Social Data,Tadawul S: Human Capital,UNGC Principle 06 Labour ,WEF Prosperity: Employment and Wealth Generation,WFE S: Employee Turnover ,WSA 05: Our People,
Sustainability Report 2024 (Page 52)
A : 13.9
B : 14.45
Average turnover rate for FY 2024: 13.9%; FY2023: 14.45%; Turnover rate for FY2022: Male: 7.18%; Female: 6.82%
Return to Work and Retention Rates for Parental Leave Employees Metrics ABRDN Labour Management: Labour Practices,Bloomberg GEI: Inclusive Culture,BRSR Principle 3: Promote Well-being ,Crisil S: Employee and Worker Management,CSA S: Talent Attraction and Retentions,ESG Risk.ai- S: Workforce,FB S: Employee Value Proposition and Culture,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 2: GD Strategy, Policies and Practices,GRI 401: Employment,ISS Social: Staff,JAM S: Human Capital,LSEG S: Workforce,MSCI S: Human Capital,SASB: Human Capital,SDG 05: Gender Equality,Tadawul S: Human Capital,UNGC Principle 06 Labour ,WEF People: Dignity and Quality,
Sustainability Report 2024 (Page 64)
Sustainability Report 2023 (Page 43)
A : 100

We have a 100% Return to work rate; In 2023, 16 female and 23 male employees took parental leave. All the employees who took paternity and maternity leave during the last two years returned back to work. 100% of these employees continue to work with Burgan Bank after a year of taking the leave. Burgan continues to be the highest among the banks in Kuwait, providing 5 days of parental leave to our male employees
Gender Pay Differentials Addressed and Monitored Diversity and Equality Employees Metrics AB - Governance 02: Pay,ABRDN Corporate Governance: Remuneration ,ADX S02: Gender Pay Ratio,Amundi G: Remuneration,Bloomberg GEI: Pay,BM Social: Labour Practices,Boursa Kuwait S: Gender Pay Ratio,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA Econ: Corporate Governance,CSA S: Labor Practice Indicators,DB S: Human Capital,DFM S2: Gender Pay Ratio,DFM S4: Gender Diversity,EcoVadis: Labor and Human Rights,ESG Risk.ai- S: Workforce,FH S: Employee Engagement, Diversity and Inclusion,Fidelity S: Employees,FIMI Principle 06: Uphold Human Rights,FT - G03: Remuneration Practices,FT - G06: Employee Rights and Relations,FT - S03: Gender Equality,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 102: Climate Change,GRI 11.11 Non Discrimination and Equal Opportunity,GRI 12.19 Non Discrimination and Equal Opportunity,GRI 13.15 Non-Discrimination and Equal Opportunity,GRI 13.21 Living Income and Living Wage,GRI 405: Diversity and Equal Opportunity,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,IFRS S1: Metrics and Targets,IIRF: Human Capital,ISS Social: Staff,JAM S: Human Capital,JPM S: Discrimination Prevention,JSE SD G: Remuneration,LAM S01: Employee Diversity Engagement and Inclusion,LSEG S: Workforce,MSCI S: Human Capital,MSX S: Gender Pay Ratio,OMERS S: Inclusion and Diversity,RLAM S: Diversity and Inclusion,SAQ 5.0: Human Rights and Working Conditions,SASB: Human Capital,SDG 05: Gender Equality,SDG 10: Reduced Inequality,SECN P5: Promote Wellbeing of All Employees,SECP S: Employee Management,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,SO Governance and Engagement P7: People Rights in Ocean Related Activities,STALYTCS: Human Capital,T Rowe Price S: Diversity Equity and Inclusion,Tadawul S: Human Capital,UNGC Principle 06 Labour ,Vanguard S: Employment of Minorities and Women,VE Social: Remuneration,WEF People: Dignity and Quality,WFE S: Gender Pay Ratio,WSA 05: Our People,
Sustainability Report 2024 (Page 49)


Comprehensive benefits provided on a gender neutral basis
Management/Revenue Function Gender Composition Diversity and Inclusion Employees Metrics ADX S04: Gender Diversity,Amundi S: Working Conditions,Bloomberg GEI: Leadership,BM Social: Diversity,Boursa Kuwait S: Gender Diversity,BRSR Principle 3: Promote Well-being ,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Labor Practice Indicators,DB S: Human Capital,DFM S4: Gender Diversity,EcoVadis: Labor and Human Rights,EGX S: Diversity and Inclusion,ESG Risk.ai- S: Supply Chain Assessment,ESG Risk.ai- S: Workforce,FB S: Diversity,FH S: Employee Engagement, Diversity and Inclusion,FT - G06: Employee Rights and Relations,FT - S04: Diversity and Inclusion,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 11.10 Employment Practices,GRI 11.11 Non Discrimination and Equal Opportunity,GRI 12.15 Employment Practices,GRI 12.19 Non Discrimination and Equal Opportunity,GRI 13.15 Non-Discrimination and Equal Opportunity,GRI 13.20 Employment Practices,GRI 405: Diversity and Equal Opportunity,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,IFRS S1: Metrics and Targets,IIRF: Human Capital,JAM S: Human Capital,JPM S: Discrimination Prevention,JSE SD S: Labour Standards,LAM S01: Employee Diversity Engagement and Inclusion,LGIM S: Social Diversity,
Sustainability Report 2024 (Page 25)


11% Women in management positions
Sustainability Linked Compensation Compensation and Benefits AB - Social 01: Human Capital Development,ABRDN Corporate Governance: Remuneration ,ABRDN Labour Management: Labour Practices,ADX G03: Incentivized Pay,Amundi S: Working Conditions,ASX S: Human Capital Management,BLK 01: Boards and Directors,BLK 04: Executive Compensation,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Talent Attraction and Retentions,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FB G: Sustainability,FH G: Executive Compensation,Fidelity S: Employees,FTSE Russell G: Corporate Governance,GCCA SC: Social Responsibility,Glass Lewis: Board Accountability,GRESB Management: Risk Management,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,IFRS S1: Governance,ISS Governance: Corporate Governance,JAM CG: Remuneration,JSE SD S: Labour Standards,LAM S01: Employee Diversity Engagement and Inclusion,LSEG G: Management,MSCI S: Human Capital,MSX G: Incentivized Pay,OMERS S: Human Capital Management,RLAM S: Labour Standards,SASB: Leadership and Governance,SDG 17: Partnerships to Achieve the Goal,SECP S: Employee Management,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,STALYTCS: Human Capital,T Rowe Price G: Executive Compensation,Tadawul S: Human Capital,TPT 05 Governance,UNGC Principle 06 Labour ,VE Social: Remuneration,WEF Governance: Quality of Governing Body,WFE G: Incentivized Pay,WSA 05: Our People,
Annual Report 2024 (Page 109, 110)
Sustainability Report 2024 (Page 55)


The assessment of the performance-based components of remuneration are based on longer-term performance as outlined in the Long Range Plan (LRP) and take into account the outstanding risks associated with the performance; The senior management team’s performance is measured through balanced scorecard which reviews the key performance areas of Customer focus, financial performance, process improvement and people management; We are in the process of incorporating ESG considerations into our performance indicators to reinforce our commitment to sustainable practices where select senior management members responsible for embedding sustainability into all divisional initiatives will be evaluated against ESG scorecard objectives
Long-term Incentive Program for Senior Management Compensation and Benefits AB - Social 01: Human Capital Development,ABRDN Corporate Governance: Remuneration ,ADX G03: Incentivized Pay,Amundi S: Working Conditions,ASX S: Human Capital Management,BLK 01: Boards and Directors,BLK 04: Executive Compensation,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Talent Attraction and Retentions,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FB G: Sustainability,FH G: Executive Compensation,Fidelity S: Employees,FTSE Russell G: Corporate Governance,GCCA SC: Social Responsibility,Glass Lewis: Board Accountability,GRESB Management: Leadership,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 13.20 Employment Practices,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,JAM CG: Remuneration,JSE SD S: Labour Standards,LAM S01: Employee Diversity Engagement and Inclusion,LSEG G: Management,MSCI S: Human Capital,MSX G: Incentivized Pay,OMERS S: Human Capital Management,RLAM S: Labour Standards,SASB: Leadership and Governance,SDG 17: Partnerships to Achieve the Goal,SECP S: Employee Management,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,STALYTCS: Human Capital,T Rowe Price G: Executive Compensation,Tadawul S: Human Capital,TPT 05 Governance,UNGC Principle 06 Labour ,VE Social: Remuneration,WEF Governance: Quality of Governing Body,WFE G: Incentivized Pay,WSA 05: Our People,
Annual Report 2024 (Page 109)


The assessment of the performance-based components of remuneration are based on longer-term performance as outlined in the Long Range Plan (LRP) and take into account the outstanding risks associated with the performance
Health and Safety Initiatives Employees Health and Safety Initiatives Training AB - Social 05: Employee Health and Safety,ABRDN Labour Management: Employee Health and Safety,ADX S08: Global Health and Safety,ASX S: Occupational Health and Safety,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Social: Occupational Safety and Health,Boursa Kuwait S: Global Health and Safety,BRSR Principle 3: Promote Well-being ,Crisil S: Employee and Worker Management,CS - S: Health and Safety Risks,CS - S: Human Capital,CSA S: Occupational Health and Safety,DB S: Human Capital,DFM S8: Global Health and Safety,EcoVadis: Labor and Human Rights,EDCP: Work Related Injuries,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FB S: Health and Safety,FH S: Employee Health and Safety,FIMI Principle 04: Health and Safety Performance,FT - S02: Health and Safety at Work,FTSE Russell S: Health and Safety,GCCA BC: Health and Safety,GCCA SC: Health and Safety,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 11.10 Employment Practices,GRI 11.9 Occupational Health and Safety,GRI 12.14 Occupational Health and Safety,GRI 12.15 Employment Practices,GRI 13.19 Occupational Health and Safety,GRI 13.20 Employment Practices,GRI 403: Occupational Health and Safety,HKEX S B2: Health and Safety,IFC PS 1: Environmental and Social Risks and Impacts,ISS Social: Staff,JAM S: Health and Safety,JPM S: Workplace Safety,JSE SD S: Health and Safety,JSE SD S: Labour Standards,LAM S02: Employee Health and Safety,LiFE Action: Healthy Lifestyles Adopted,LSEG S: Workforce,MSCI S: Human Capital,MSX S: Global Health and Safety,SAQ 5.0: Health and Safety,SASB: Human Capital,SDG 03: Good Health and Wellbeing,SECN P5: Promote Wellbeing of All Employees,SECP S: Labour Standards,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,STALYTCS: Occupational Health and Safety,Tadawul S: Human Capital,UNGC Principle 06 Labour ,Vanguard E: Occupational Health and Safety,VE Social: Health and Safety,WEF People: Health and Well Being,WFE S: Global Health and Safety,WSA 04: Safety and Health,
Annual Report 2024 (Page 47)
Annual Report 2024 (Page 43)
Sustainability Report 2024 (Page 63)


The Bank continued to promote employee wellness by hosting a blood donation drive and health seminars with expert speakers; Opened an in-house medical clinic and offered exclusive discounts to employees on health checks; Opened a dedicated in-house clinic at the Head Office to provide immediate healthcare access to the employees. Campaign included fitness activities, group sessions on health and nutrition and personalised follow-ups; Organised workshops on breast cancer, prostate health and stress management; Sessions on balancing career and family life, stress relief and workplace ergonomics; A commitment to safeguarding the Bank’s workforce by maintaining a hazard-free environment, and providing and ensuring a safe and healthy work environment to all employees, outsourced staff, contractors, customers and visitors on its premises; As part of its yearlong efforts to support health and humanitarian initiatives under the umbrella of its social responsibility and ESG program, Burgan Bank organized its annual blood drive at its headquarters for its employees and their families, in cooperation with the Central Blood Bank – Blood Transfusion Administration Services. The campaign aimed to raise awareness of the importance of regular blood donation and encourage a culture of giving back specially when it comes to efforts that can save the lives of others
Incident Management Reporting Employees Health and Safety Incidents ABRDN Corporate Behaviour: Controversies,ABRDN Labour Management: Employee Health and Safety,ADX S07: Injury Rate,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Social: Occupational Safety and Health,Boursa Kuwait S: Global Health and Safety,Boursa Kuwait S: Injury Rate,BRSR Principle 3: Promote Well-being ,Crisil S: Employee and Worker Management,DB S: Human Capital,DFM G8: Sustainability Reporting,DFM G9: Disclosure Practices,EcoVadis: Labor and Human Rights,EDCP: Work Related Injuries,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FB S: Health and Safety,FH G: Management of Legal and Regulatory Environment,FH S: Employee Health and Safety,Fidelity E: Disaster Management,FT - S02: Health and Safety at Work,FTSE Russell S: Health and Safety,GCCA BC: Compliance with Legal Requirements,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Reporting,GRESB Management: Stakeholder Engagement,GRI 403: Occupational Health and Safety,HKEX S B2: Health and Safety,HSBC: Corporate Behaviour,IFC PS 2: Labour and Working Conditions,IFRS S1: Metrics and Targets,IIRF: Human Capital,ISS Social: Staff,JAM S: Health and Safety,JPM S: Workplace Safety,JSE CD Strategy: Strategy and Decision Making,LAM S02: Employee Health and Safety,LGIM S: Human Capital,LSEG S: Workforce,MSCI S: Human Capital,MSX S: Injury Rate,SASB: Human Capital,SASB: Leadership and Governance,SDG 03: Good Health and Wellbeing,SECN P5: Promote Wellbeing of All Employees,SECP S: Labour Standards,SECT 1.3: Business sustainability development ,SET E1 Environmental Management Standards,STALYTCS: Occupational Health and Safety,Tadawul S: Human Capital,UNGC Principle 06 Labour ,Vanguard G: Reporting Transparency,VE Social: Health and Safety,WEF People: Health and Well Being,WFE S: Injury Rate,WSA 08: Ethical and Transparent Operations,
Sustainability Report 2024 (Page 33)
Sustainability Report 2024 (Page 46)


Our Business Continuity Management (BCM) framework is designed to safeguard operations, minimise financial disruptions and enable swift recovery in the face of unforeseen events; Our Business Continuity policy, supported by a Crisis Management framework and Incident Response procedures, provides a structured mechanism for proactive risk mitigation and rapid response; The Bank is committed to implement appropriate security information and incident management program to manage security events from logging to monitoring, implementing controls to containing incidents and constantly improving upon the processes and practices. The Bank also has the Cyber Crisis Management Team (CCMT) lead by CEO-Kuwait to provide the support and directions. With early warning indicators and a process to review internal alerts proactively, the Bank is able to take preventive actions in a timely manner. Leveraging advanced technology and AI-driven threat detection, Burgan Bank continuously strengthens its cybersecurity posture, ensuring swift identification and neutralization of potential threats. The Bank also maintains a dynamic and adaptive approach to information security, reinforcing protocols to stay ahead of emerging cyber risks with real- time monitoring data being leveraged as part of our incident management process. The Bank also has in place Cyber Security Incident Response Team (CSIRT) to respond to security incidents. The Bank has also developed Crisis Management Plans to ensure Bank-wide resilience not only to support Cyber Crisis incidents but to handle all other emergencies and contingent events
Health and Safety Board Oversight Board of Directors Health and Safety AB - Governance 01: Board,AB - Social 05: Employee Health and Safety,ABRDN Corporate Governance: Board Issues ,ABRDN Labour Management: Employee Health and Safety,ADX E08: Environmental Oversight,Amundi S: Health and Safety,ASX S: Occupational Health and Safety,BLK 01: Boards and Directors,BM Social: Occupational Safety and Health,Boursa Kuwait S: Global Health and Safety,BRSR 2 Section B: Management And Process Disclosures,BRSR Principle 3: Promote Well-being ,Crisil G: Board Composition, Independence and Functioning,CS - S: Health and Safety Risks,CS - S: Human Capital,CSA S: Occupational Health and Safety,DB G: Corporate Governance,DB S: Human Capital,DFM S8: Global Health and Safety,EcoVadis: Labor and Human Rights,EDCP: Work Related Injuries,EGX A: General ,ESG Risk.ai- G: Effective Board,ESG Risk.ai- S: Workforce,FH G: Board Composition and Board Independence,FH S: Employee Health and Safety,Fidelity S: Health and Safety,Fidelity S: Occupational Health and Safety,FIMI Principle 04: Health and Safety Performance,FT - S02: Health and Safety at Work,FTSE Russell G: Corporate Governance,FTSE Russell S: Health and Safety,GCCA BC: Health and Safety,GCCA SC: Health and Safety,GCCA SC: Social Responsibility,Glass Lewis: Board Accountability,GRESB Development: Stakeholder Engagement,GRESB Management: Leadership,GRESB Management: Stakeholder Engagement,GRI 11.9 Occupational Health and Safety,GRI 12.14 Occupational Health and Safety,GRI 13.19 Occupational Health and Safety,GRI 2: GD Governance,GRI 403: Occupational Health and Safety,HKEX S B2: Health and Safety,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,IFRS S1: Governance,ISS Governance: Corporate Governance,ISS Social: Staff,JAM S: Health and Safety,JPM S: Workplace Safety,JSE CD Governance: Board Direction and Tone,JSE CD Governance: Board Oversight of Implementation of Strategy,JSE SD S: Health and Safety,JSE SD S: Labour Standards,LAM S02: Employee Health and Safety,LSEG G: Management,MSCI G: Corporate Governance,MSCI S: Human Capital,OMERS S: Health and Safety,SAQ 5.0: Company Management,SASB: Human Capital,SDG 03: Good Health and Wellbeing,SECP S: Employee Management,SECP S: Labour Standards,SECT 2.1: Corporate governance policy ,SET S2 Fair Labor Practices,STALYTCS: Corporate Governance,STALYTCS: Occupational Health and Safety,T Rowe Price S: Employee Safety and Treatment,Tadawul G: Corporate Governance,Tadawul S: Human Capital,UNGC Principle 06 Labour ,Vanguard E: Occupational Health and Safety,Vanguard G: Board Independence and Elections,Vanguard G: Oversight of Strategy,VE Governance: Board of Directors,VE Social: Health and Safety,WEF People: Health and Well Being,WFE E: Environmental Oversight (2),WSA 04: Safety and Health,
ESG Policy (Page 9)


Management Environmental, Social And Governance Committee will have the responsibility and authority according to its charter to: Support the Bank’s on-going commitment to environmental, health and safety, corporate social responsibility, corporate governance, sustainability, and other public policy matters relevant to the Bank (collectively “ESG Matters”)
Emergency Procedure Guidelines Employees Health and Safety AB - Social 01: Human Capital Development,ABRDN Labour Management: Employee Health and Safety,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Social: Occupational Safety and Health,Boursa Kuwait S: Global Health and Safety,BRSR Principle 3: Promote Well-being ,BRSR Principle 6: Protect and Restore Environment ,Crisil S: Employee and Worker Management,DB S: Human Capital,EcoVadis: Labor and Human Rights,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FB S: Health and Safety,FH S: Employee Health and Safety,FIMI Principle 03: Risk Management Strategies,FTSE Russell G: Risk Management,FTSE Russell G: Risk Management,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 13.20 Employment Practices,GRI 403: Occupational Health and Safety,HKEX S B2: Health and Safety,HSBC: Corporate Behaviour,IFC PS 2: Labour and Working Conditions,ISS Social: Staff,JAM S: Health and Safety,JPM S: Workplace Safety,JSE SD S: Labour Standards,MSCI S: Human Capital,MSX S: Global Health and Safety,SAQ 5.0: Health and Safety,SASB: Human Capital,SDG 03: Good Health and Wellbeing,SET S2 Fair Labor Practices,STALYTCS: Occupational Health and Safety,Tadawul S: Human Capital,UNGC Principle 06 Labour ,VE Social: Health and Safety,WEF People: Health and Well Being,WSA 05: Our People,
Annual Report 2024 (Page 95)
Annual Report 2024 (Page 61)
Sustainability Report 2024 (Page 46)


The Business Continuity policy provides an overview of the roles and responsibilities across the three lines of defense for BC/DR readiness and the Business Continuity Plan details the crisis scenarios that the bank is considering in planning for the BC related emergencies; Performed two tabletop simulations with the Crisis Management Team and conducted full Business Continuity drills; The Bank has also developed Crisis Management Plans to ensure Bank-wide resilience not only to support Cyber Crisis incidents but to handle all other emergencies and contingent events
Parental Leave Policy Employees Policies ABRDN Corporate Behaviour: Polices and Practices,ABRDN Labour Management: Labour Practices,Bloomberg GEI: Inclusive Culture,CSA S: Talent Attraction and Retentions,DB G: Corporate Governance,ESG Risk.ai- S: Workforce,FB S: Employee Value Proposition and Culture,FH G: Corporate Culture and Behavior,GRESB Management: Policies,GRI 2: GD Strategy, Policies and Practices,GRI 401: Employment,IFRS S1: Governance,ISS Governance: Business Ethics,ISS Social: Staff,JAM S: Human Capital,LSEG S: Workforce,MSCI S: Human Capital,SASB: Human Capital,SDG 05: Gender Equality,Tadawul S: Human Capital,UNGC Principle 06 Labour ,WEF People: Dignity and Quality,
Sustainability Report 2024 (Page 64)


Our key initiatives this year: Extended Parental Leaves: We are the first Bank to offer a 5 day Paternity Leave - highest in Kuwait; We provide 70 continuous days of Maternity Leave for women
Maternity Leave Policy Employees Policies ABRDN Corporate Behaviour: Polices and Practices,ABRDN Labour Management: Labour Practices,Bloomberg GEI: Inclusive Culture,CSA S: Talent Attraction and Retentions,DB G: Corporate Governance,ESG Risk.ai- S: Workforce,FB S: Employee Value Proposition and Culture,FH G: Corporate Culture and Behavior,GRESB Management: Policies,GRI 2: GD Strategy, Policies and Practices,GRI 401: Employment,IFRS S1: Governance,ISS Governance: Business Ethics,ISS Social: Staff,JAM S: Human Capital,LSEG S: Workforce,MSCI S: Human Capital,SASB: Human Capital,SDG 05: Gender Equality,Tadawul S: Human Capital,UNGC Principle 06 Labour ,WEF People: Dignity and Quality,
Sustainability Report 2024 (Page 64)


We provide 70 continuous days of Maternity Leave for women
Emergency Family Care Support Compensation and Benefits Employees Initiatives AB - Social 01: Human Capital Development,ABRDN Labour Management: Labour Practices,Amundi S: Working Conditions,ASX S: Human Capital Management,Bloomberg GEI: Inclusive Culture,BM Social: Labour Practices,BRSR Principle 3: Promote Well-being ,BRSR Principle 5: Human Rights ,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Labor Practice Indicators,EcoVadis: Labor and Human Rights,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FB S: Employee Value Proposition or Culture,FH S: Labor Practices,Fidelity S: Employees,FIMI Principle 06: Uphold Human Rights,FT - G03: Remuneration Practices,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 13.20 Employment Practices,GRI 13.21 Living Income and Living Wage,GRI 202: Market Presence,GRI 401: Employment,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,ISS Social: Staff,JAM S: Human Rights,JPM S: Workplace Safety,JSE SD G: Remuneration,JSE SD S: Labour Standards,LAM S01: Employee Diversity Engagement and Inclusion,LSEG S: Workforce,Modern Slavery Disclosure Statement,MSCI S: Human Capital,OMERS S: Labour Practices,RLAM S: Labour Standards,SAQ 5.0: Human Rights and Working Conditions,SASB: Human Capital,SDG 01: No Poverty,SDG 08: Decent Work and Economic Growth,SECN P5: Promote Wellbeing of All Employees,SECP S: Labour Standards,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,SO Governance and Engagement P7: People Rights in Ocean Related Activities,STALYTCS: Human Capital,Tadawul S: Human Capital,UNGC Principle 06 Labour ,Vanguard S: Human Rights Standards,Vanguard S: Workforce Exploitation,VE Social: Fundamental Labour Rights,WEF People: Dignity and Quality,WEF Prosperity: Employment and Wealth Generation,WSA 05: Our People,
Annual Report 2024 (Page 47 & 43)


In 2024, Burgan reinforced its commitment to employee well-being by introducing initiatives that promote work-life balance and support employees’ personal and professional growth. The key measures included shorter working hours on Thursdays, the introduction of birthday leave and revised staff loan terms to enhance financial flexibility and extended paternity leave. The Bank continued to promote employee wellness by hosting a blood donation drive and health seminars with expert speakers. To encourage holistic well-being, Burgan launched tailored programs such as the Rock your Habits Campaign, focused on cultivating healthy habits and lifestyles including strategies for maintaining physical health in the workplace and balancing career and family responsibilities; Hosted wellness campaigns and programs such as Rock Your Habits to balance career and family life
Sick Leaves Employees Metrics AB - Social 01: Human Capital Development,ABRDN Labour Management: Labour Practices,Amundi S: Working Conditions,ASX S: Human Capital Management,BM Social: Labour Practices,Boursa Kuwait S: Global Health and Safety,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Talent Attraction and Retentions,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,Fidelity S: Employees,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 13.20 Employment Practices,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFRS S1: Metrics and Targets,IIRF: Human Capital,ISS Social: Staff,JAM S: Human Capital,JPM S: Workplace Safety,JSE SD S: Labour Standards,LiFE Action: Healthy Lifestyles Adopted,LSEG S: Workforce,MSCI S: Human Capital,OMERS S: Human Capital Management,RLAM S: Labour Standards,SASB: Human Capital,SDG 03: Good Health and Wellbeing,SDG 08: Decent Work and Economic Growth,SECP S: Employee Management,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,SO Governance and Engagement P7: People Rights in Ocean Related Activities,STALYTCS: Human Capital,T Rowe Price S: Disclosure of Social Data,Tadawul S: Human Capital,UNGC Principle 06 Labour ,VE Social: Health and Safety,WEF People: Health and Well Being,WEF Prosperity: Employment and Wealth Generation,WSA 05: Our People,
Sustainability Report 2022 (Page 40)
Sustainability Report 2023 (Page 43)


The Bank provides its employees with various options to manage life events by offering leaves such as annual leave, sick leave, hospitalization leave, education leave, marriage leave and parental leave; The employees are also granted special Hospitalisation leave when admitted to the hospital over and above the regulatory sick leaves
Accessibility for Differently Abled Employees Diversity and Equality Employees AB - Social 01: Human Capital Development,ABRDN Labour Management: Labour Practices,ADX S03: Employee Turnover,Amundi S: Working Conditions,ASX S: Human Capital Management,BM Social: Labour Practices,BRSR Principle 3: Promote Well-being ,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Labor Practice Indicators,DB S: Human Capital,EcoVadis: Labor and Human Rights,EGX S: Diversity and Inclusion,ESG Risk.ai- S: Workforce,FH S: Employee Engagement, Diversity and Inclusion,Fidelity S: Employees,FT - S04: Diversity and Inclusion,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 102: Climate Change,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 13.20 Employment Practices,GRI 2: GD Activities and Workers,GRI 405: Diversity and Equal Opportunity,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,IIRF: Human Capital,ISS Social: Staff,JAM S: Human Capital,JSE SD S: Labour Standards,LAM S01: Employee Diversity Engagement and Inclusion,LSEG S: Workforce,MSCI S: Human Capital,MSX S: Gender Diversity,OMERS S: Human Capital Management,RLAM S: Diversity and Inclusion,RLAM S: Labour Standards,SASB: Human Capital,SDG 01: No Poverty,SDG 08: Decent Work and Economic Growth,SECP S: Employee Management,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,SO Governance and Engagement P7: People Rights in Ocean Related Activities,STALYTCS: Human Capital,T Rowe Price S: Disclosure of Social Data,Tadawul S: Human Capital,UNGC Principle 06 Labour ,Vanguard S: Human Rights Standards,VE Social: Non Discrimination,WEF People: Dignity and Quality,WFE S: Employee Turnover ,WSA 05: Our People,
Annual Report 2024 (Page 45)


Burgan is committed to supporting clients and employees with special needs through a range of initiatives. The Bank provides regular training for staff to deliver customer experience tailored to the unique requirements of special needs clients. The Bank also actively creates employment opportunities for individuals with special needs
Labour Management Initiatives Employees Initiatives AB - Social 03: Labor Management,ABRDN Labour Management: Engagement and Diversity,ABRDN Labour Management: Labour Practices,ASX S: Human Capital Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Social: Labour Practices,BRSR Principle 3: Promote Well-being ,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Labor Practice Indicators,DB S: Human Capital,EcoVadis: Labor and Human Rights,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FH S: Employee Relations,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 13.20 Employment Practices,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,ISS Social: Staff,JAM S: Human Capital,JPM S: Human Rights,JSE SD S: Labour Standards,LAM S01: Employee Diversity Engagement and Inclusion,LSEG S: Workforce,MSCI S: Human Capital,OMERS S: Human Capital Management,OMERS S: Labour Practices,RLAM S: Labour Standards,SASB: Human Capital,SDG 08: Decent Work and Economic Growth,SECN P5: Promote Wellbeing of All Employees,SECP S: Labour Standards,SECT 1.3: Business sustainability development ,SET S1 Human Rights,SET S2 Fair Labor Practices,STALYTCS: Human Capital,Tadawul S: Human Capital,UNGC Principle 06 Labour ,Vanguard S: Employment of Minorities and Women,WEF People: Dignity and Quality,WSA 05: Our People,
Annual Report 2024 (Page 45)
Annual Report 2024 (Page 81)
Sustainability Report 2024 (Page 34)


Burgan launched a new framework for performance management emphasising performance differentiation, a key to identifying high performers, providing targeted development and addressing performance gaps; The remuneration policy aims at enabling the Bank to attract, retain, motivate and reward a qualified workforce while ensuring fairness, consistency and equality in remuneration practices, as well as being appropriately risk balanced; Conflict of interest management handled by the HR department for employees and the Board Secretary for directors, ensuring transparency and accountability
Talent Attraction and Retention Diversity and Equality Employees AB - Social 01: Human Capital Development,ABRDN Labour Management: Engagement and Diversity,ABRDN Labour Management: Labour Practices,Amundi S: Working Conditions,ASX S: Human Capital Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Social: Labour Practices,BRSR Principle 3: Promote Well-being ,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Talent Attraction and Retentions,DB S: Human Capital,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FH S: Employee Engagement, Diversity and Inclusion,FH S: Employee Relations,Fidelity S: Employees,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 13.20 Employment Practices,GRI 401: Employment,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,ISS Social: Staff,JAM S: Human Capital,JSE SD S: Labour Standards,LAM S01: Employee Diversity Engagement and Inclusion,LSEG S: Workforce,MSCI S: Human Capital,OMERS S: Human Capital Management,RLAM S: Labour Standards,SASB: Human Capital,SDG 01: No Poverty,SDG 08: Decent Work and Economic Growth,SECP S: Employee Management,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,STALYTCS: Human Capital,T Rowe Price S: Disclosure of Social Data,Tadawul S: Human Capital,UNGC Principle 06 Labour ,WEF People: Skills for the Future,WSA 05: Our People,
Annual Report 2024 (Page 45, 46)
Sustainability Report 2024 (Page 69)
Sustainability Report 2024 (Page 50)


The Bank’s commitment to attracting Kuwaiti talent is honored with the “Highest Talent Acquisition” award by the American University of the Middle East in 2024; Burgan has successfully developed 15% of its Kuwaiti workforce through the Ro’ya signature talent development program with an impressive promotion rate exceeding 90% with Ro’ya 1 graduates; Burgan Bank has implemented a comprehensive suite of programs designed to attract, develop and retain national talent while creating fulfilling and rewarding career paths for them; Our drive to build a strong and sustainable workforce begins with a focused approach to recruitment that assesses candidates based on their abilities, potential for growth and fit to Burgan values; Burgan Bank Raises Financial Awareness and Digital Innovation Initiatives by Collaborating with AUK to Empower the Next Generation of Kuwaiti Talents: Burgan Bank recently hosted a field visit at its headquarters for students from the American University of Kuwait (AUK), under the umbrella of the Bank’s comprehensive social responsibility and sustainability strategy, centered on nurturing and investing in Kuwait’s national youth talents from an early age. A total of 15 AUK male and female students were guided on a tour across the Bank’s various departments as well as Burgan Lab, the Bank’s dedicated innovation hub. By engaging the younger generation in real-world experiences, the Bank reinforces its vision to be the most progressive bank in Kuwait, driven by its employees, customers, and community. It also confirms Burgan Bank’s commitment to being an innovative financial service provider, while translating its exemplary attributes of trust, commitment, excellence, and progression into meaningful action; As part of its ongoing investment in human capital and commitment to fostering a culture of continuous learning, Burgan Bank announced the launch of its latest Learning and Talent Development (LTD) endeavor: the Data Champion bootcamp. Developed in strategic partnership with CODED, the region’s first dedicated coding academy, the program is the first of its kind in Kuwait, designed to build data fluency across the Bank and deepen its digital transformation efforts. This intensive, month-long internal bootcamp aims to upskill employees from across Burgan Bank’s departments with\ essential data analytics capabilities, enabling them to extract insights, drive smarter decisions, and accelerate customer-centric innovation
People Analytics for Strategic Workforce Planning Employees ABRDN Labour Management: Labour Practices,Amundi G: ESG Strategy,ASX S: Human Capital Management,BLK 05:  Material Sustainability Related Risks and Opportunities,Bloomberg GEI: Inclusive Culture,BM Social: Diversity,BRSR Principle 3: Promote Well-being ,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Talent Attraction and Retentions,DB S: Human Capital,EcoVadis: Labor and Human Rights,EGX S: Diversity and Inclusion,ESG Risk.ai- S: Workforce,FH S: Employee Engagement, Diversity and Inclusion,Fidelity S: Employees,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Management: Leadership,GRI 11.10 Employment Practices,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,ISS Social: Staff,JAM S: Human Capital,JSE SD S: Labour Standards,LSEG S: Workforce,MSCI S: Human Capital,OMERS S: Human Capital Management,OMERS S: Labour Practices,RLAM S: Labour Standards,SASB: Human Capital,SDG 01: No Poverty,SDG 16: Peace Justice and Strong Institutions,SECN P5: Promote Wellbeing of All Employees,SECP S: Employee Management,SET S2 Fair Labor Practices,SO Governance and Engagement P7: People Rights in Ocean Related Activities,STALYTCS: Human Capital,Tadawul S: Human Capital,WEF People: Skills for the Future,WSA 05: Our People,
Annual Report 2024 (Page 13)
Annual Report 2024 (Page 47)
Sustainability Report 2024 (Page 60)


Burgan continues to be certified as a “Great Place to Work” by the global research and analytics firm Great Place to Work; In line with the Bank’s strategic shift towards more role-based, focused training designed to achieve quality outcomes, the Bank delivered 32,800 hours of training in 2024. This approach was a key factor in our success and helped us earn the prestigious Golden Award by Brandon Hall in the category of “Social/Collaborative Learning,” recognising its innovative approach to workforce development and its commitment to fostering a collaborative learning environment; To further strengthen employee development, Burgan Bank has revamped its competency framework to align with its core values. Competencies are now embedded into all job descriptions, linking responsibilities to specific skills and performance expectations; Confirming its commitment to human capital investment and providing an inspiring work environment that fosters employees’ growth and career development. Attesting to its steadfast commitment to remaining a top employer of choice in Kuwait, Burgan Bank revealed that 89% of its staff participated in its Great Place to Work® (GPTW) employee engagement survey, an impressive rate by international standards. The survey showcases the Bank’s numerous efforts to foster effective communication with its employees, recognize their crucial role in achieving strategic goals, and cultivate a work environment that promotes creativity and innovation to align with the aspirations of both employees and the Bank. Being certified as a Great Place to Work® isn’t a one-time achievement but a commitment to our employees to constantly evaluate and elevate every aspect of their work experience, providing them with the work environment that fulfills their aspirations for personal and professional development, commented Mr. Ali Akbar, Deputy General Manager – Human Resources and Development for the Group at Burgan Bank. Guided by a vision of investing in human capital as a cornerstone of success and sustainable growth, the Bank adopts the best international practices in human resources and remains dedicated to evolving as an institution that attracts top talent and empowers them to strive for excellence
Workforce Training Employees Training AB - Social 01: Human Capital Development,ABRDN Labour Management: Labour Practices,Amundi S: Working Conditions,ASX S: Human Capital Management,BM Social: Labour Practices,BRSR Principle 1: Ethical Transparent and Accountable,BRSR Principle 3: Promote Well-being ,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Human Capital Development,CSA S: Labor Practice Indicators,DB S: Human Capital,EcoVadis: Labor and Human Rights,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FH S: Employee Relations,Fidelity S: Employees,FIMI Principle 01: Integrate Sustainable Development,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Management: Risk Management,GRESB Management: Stakeholder Engagement,GRI 102: Climate Change,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 13.20 Employment Practices,GRI 403: Occupational Health and Safety,HKEX S B3: Development and Training,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,IIRF: Human Capital,ISS Social: Staff,JAM S: Human Capital,JSE SD S: Labour Standards,LAM S01: Employee Diversity Engagement and Inclusion,LSEG S: Workforce,MSCI S: Human Capital,MSX S: Child and Forced Labor,OMERS S: Human Capital Management,OMERS S: Labour Practices,RLAM S: Labour Standards,SAQ 5.0: Health and Safety,SASB: Human Capital,SDG 04: Quality Education,SECN P5: Promote Wellbeing of All Employees,SECP S: Labour Standards,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,SO Ocean Health and Productivity P4: Use and Impact on Marine Resources,STALYTCS: Human Capital,Tadawul S: Human Capital,UNGC Principle 06 Labour ,Vanguard S: Workforce Exploitation,VE Social: Health and Safety,WEF People: Skills for the Future,WSA 05: Our People,
Sustainability Report 2024 (Page 58 - 59)
Sustainability Report 2024 (Page 62)


As the business landscape evolves, Burgan Bank is committed to a culture of continuous learning through its robust Learning and Talent Development (LTD) programs equipping employees with essential future-ready skills; In 2024, each employee at Burgan Bank received an average of 33 hours of training; Our Initiatives - Burgan Bank Expands ‘Burgan Cares’ to Support Employee Academic Growth: In 2024, Burgan Bank celebrated three of its employees who completed their undergraduate studies and earned their bachelor’s degrees as part of the “Burgan Cares” program. This year, the program’s scope has been extended to offer opportunities for those interested in pursuing an MBA or postgraduate degree which serves as a testament to the Bank’s pledge to create a supportive and enriching environment for its employees; 100 Leaders Seminar: “Al Nawkhadha“ is one day Development program for top management and executives to encourage leadership excellence and cross-functional collaboration. The program was held in March 2024; Elevating Wealth Management Expertise – Burgan Bank’s Investment & Wealth Management Academy: Burgan Bank’s Investment & Wealth Management Academy launched in collaboration with Fitch Learning is a pioneering initiative aimed at enhancing the skills of Relationship Managers (RMs) and elevate their expertise in wealth management and investment. This 3 week training cycle prepares participants for professional credentials from the Chartered Institute for Securities & Investment (CISI) and membership in the CMA. With 30 participants to date, the Academy continues to shape the future of Burgan Bank’s financial expertise ensuring its Relationship Managers remain at the forefront of investment and wealth management; Burgan Bank’s RO’YA Talent Development Program is a flagship initiative designed for shaping future leaders through a structured and dynamic learning experience. The program caters to employees at different career stages and is designed with three tailored streams— Each stream provides a comprehensive development journey aimed at building essential skills aligned with the Bank’s strategic priorities and market trends; Following the success of its first two editions, the Bank launched the 2024 cohort selecting 42 high-potential employees who embarked on a journey of growth and leadership development
Code of Conduct Training Employees Policies Training ABRDN Corporate Behaviour: Polices and Practices,ABRDN Labour Management: Labour Practices,BLK 05:  Material Sustainability Related Risks and Opportunities,Boursa Kuwait G: Ethics and Anti Corruption,BRSR Principle 1: Ethical Transparent and Accountable,CSA Econ: Business Ethics,DB S: Human Capital,ESG Risk.ai- S: Workforce,FH G: Business Ethics,FH S: Employee Relations,FTSE Russell G: Risk Management,GRESB Management: Risk Management,GRI 2: GD Strategy, Policies and Practices,IFRS S1: Governance,ISS Governance: Business Ethics,ISS Social: Staff,LSEG G: Management,MSCI G: Corporate Behavior,MSCI S: Human Capital,SAQ 5.0: Company Management,SASB: Human Capital,SDG 04: Quality Education,Tadawul S: Human Capital,TPT 02 Implementation Strategy,UNGC Principle 06 Labour ,VE Social: Employee Participation,WEF People: Skills for the Future,
Sustainability Report 2024 (Page 35)


A zero-tolerance policy against financial crimes is upheld through mandatory Code of Conduct and AML training for employees and Board members, role-specific awareness sessions and periodic audits by the Group AFC function, ensuring compliance and accountability across all operations. In addition, our Code of Conduct offers guidance on combating all unlawful acts, including corruption, money laundering and terrorism finance as well as bribery
Learning Hours Employees Metrics Training AB - Social 01: Human Capital Development,ABRDN Labour Management: Labour Practices,ASX S: Human Capital Management,BM Social: Labour Practices,BRSR Principle 1: Ethical Transparent and Accountable,BRSR Principle 3: Promote Well-being ,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Human Capital Development,DB S: Human Capital,EcoVadis: Labor and Human Rights,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FH S: Employee Relations,FIMI Principle 01: Integrate Sustainable Development,FIMI Principle 04: Health and Safety Performance,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 102: Climate Change,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 13.20 Employment Practices,GRI 404: Training and Education,HKEX S B3: Development and Training,IFC PS 2: Labour and Working Conditions,IFRS S1: Metrics and Targets,IIRF: Human Capital,ISS Social: Staff,JAM S: Human Capital,JSE SD S: Labour Standards,LAM S01: Employee Diversity Engagement and Inclusion,LSEG S: Workforce,MSCI S: Human Capital,RLAM S: Labour Standards,SASB: Human Capital,SDG 04: Quality Education,SECN P5: Promote Wellbeing of All Employees,SECP S: Employee Management,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,STALYTCS: Human Capital,Tadawul S: Human Capital,UNGC Principle 06 Labour ,VE Social: Career Management,WEF People: Skills for the Future,WSA 05: Our People,
Annual Report 2024 (Page 47)
Sustainability Report 2024 (Page 58 & 69)
A : 32800
B : 33
The Bank delivered 32,800 hours of training in 2024; In 2024, each employee at Burgan Bank received an average of 33 hours of training; Total training hours for Kuwaitis: 30,088
Flexible Working Arrangements for Employees Employees AB - Social 01: Human Capital Development,ABRDN Labour Management: Labour Practices,Amundi S: Working Conditions,ASX S: Human Capital Management,BLK 05:  Material Sustainability Related Risks and Opportunities,Bloomberg GEI: Inclusive Culture,BM Social: Labour Practices,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Talent Attraction and Retentions,DB S: Human Capital,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FB S: Employee Value Proposition and Culture,FH S: Employee Relations,Fidelity S: Employees,FT - G06: Employee Rights and Relations,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 13.20 Employment Practices,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,ISS Social: Staff,JAM S: Human Capital,JSE SD S: Labour Standards,LiFE Action: Healthy Lifestyles Adopted,LSEG S: Workforce,MSCI S: Human Capital,OMERS S: Human Capital Management,OMERS S: Labour Practices,RLAM S: Labour Standards,SASB: Human Capital,SDG 03: Good Health and Wellbeing,SECN P5: Promote Wellbeing of All Employees,SECP S: Employee Management,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,SO Governance and Engagement P7: People Rights in Ocean Related Activities,SO Ocean Health and Productivity P4: Use and Impact on Marine Resources,STALYTCS: Human Capital,T Rowe Price S: Employee Safety and Treatment,Tadawul S: Human Capital,UNGC Principle 06 Labour ,WEF People: Health and Well Being,WSA 05: Our People,
Annual Report 2024 (Page 47)
Sustainability Report 2024 (Page 64)


In 2024, Burgan reinforced its commitment to employee well-being by introducing initiatives that promote work-life balance and support employees’ personal and professional growth. The key measures included shorter working hours on Thursdays, the introduction of birthday leave and revised staff loan terms to enhance financial flexibility and extended paternity leave; We provide reduced working hours on Thursdays to promote a healthy work-life balance; To enhance work-life balance, the Bank provides a comprehensive range of benefits to support its employees
Fair Wage, Benefits and Contracts Compensation and Benefits Employees AB - Social 01: Human Capital Development,ABRDN Labour Management: Labour Practices,Amundi S: Working Conditions,ASX S: Human Capital Management,BM Social: Labour Practices,BRSR Principle 3: Promote Well-being ,BRSR Principle 5: Human Rights ,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Labor Practice Indicators,EcoVadis: Labor and Human Rights,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FB S: Employee Value Proposition and Culture,FH S: Labor Practices,Fidelity S: Employees,FIMI Principle 06: Uphold Human Rights,FT - G03: Remuneration Practices,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 102: Climate Change,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 13.20 Employment Practices,GRI 13.21 Living Income and Living Wage,GRI 202: Market Presence,GRI 401: Employment,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,ISS Social: Staff,JAM S: Human Rights,JPM S: Workplace Safety,JSE SD G: Remuneration,JSE SD S: Labour Standards,LAM S01: Employee Diversity Engagement and Inclusion,LSEG S: Workforce,Modern Slavery Disclosure Statement,MSCI S: Human Capital,OMERS S: Labour Practices,RLAM S: Labour Standards,SAQ 5.0: Human Rights and Working Conditions,SASB: Human Capital,SDG 01: No Poverty,SDG 08: Decent Work and Economic Growth,SECN P5: Promote Wellbeing of All Employees,SECP S: Labour Standards,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,SO Governance and Engagement P7: People Rights in Ocean Related Activities,STALYTCS: Human Capital,Tadawul S: Human Capital,UNGC Principle 06 Labour ,Vanguard S: Human Rights Standards,Vanguard S: Workforce Exploitation,VE Social: Fundamental Labour Rights,WEF People: Dignity and Quality,WEF Prosperity: Employment and Wealth Generation,WSA 05: Our People,
Annual Report 2024 (Page 81)
Annual Report 2024 (Page 156)
Sustainability Report 2024 (Page 49)


The Bank ensures conducting an annual audit review on its remuneration policy and practices to evaluate its compliance with the applicable Corporate Governance guidelines issued by the Central Bank of Kuwait (CBK) (Pillar V- Systems and Policies of Granting Rewards); Provision is made under the Kuwait Labour Law, employee contracts and respective applicable laws in the countries where the subsidiaries operate; Market competitive pay scales and performance pay; Transparent salary adjustments and compliance with Kuwaiti labor laws
Compulsory Employer Pensions Compensation and Benefits Employees Metrics AB - Social 01: Human Capital Development,ABRDN Labour Management: Labour Practices,Amundi S: Labour Relations,ASX S: Human Capital Management,BM Social: Labour Practices,BRSR Principle 3: Promote Well-being ,Crisil S: Employee and Worker Management,CS - S: Demographic Risks,CS - S: Human Capital,CSA S: Talent Attraction and Retentions,EGX S: Labor Practices and Relations,ESG Risk.ai- G: Financial & Audit Control,ESG Risk.ai- S: Workforce,Fidelity S: Employees,FT - G06: Employee Rights and Relations,GCCA SC: Social Responsibility,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 13.20 Employment Practices,GRI 201: Economic Performance,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,IFRS S1: Metrics and Targets,IIRF: Human Capital,JAM S: Human Capital,JSE SD S: Labour Standards,LAM S01: Employee Diversity Engagement and Inclusion,LSEG S: Human Rights,MSCI S: Human Capital,OMERS S: Labour Practices,RLAM S: Labour Standards,SASB: Human Capital,SDG 08: Decent Work and Economic Growth,SECP S: Employee Management,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,SO Governance and Engagement P7: People Rights in Ocean Related Activities,STALYTCS: Human Capital,Tadawul S: Human Capital,UNGC Principle 06 Labour ,WEF Prosperity: Employment and Wealth Generation,WSA 05: Our People,
Annual Report 2024 (Page 156)


End of service benefits: Provision is made under the Kuwait Labour Law, employee contracts and respective applicable laws in the countries where the subsidiaries operate. This liability, which is unfunded, represents the amount payable to each employee and is a reliable approximation of the obligation as at the reporting date. The Group also makes contributions to state plans and the obligation is limited to the contributions made
Fair Working Hours Employees AB - Social 01: Human Capital Development,ABRDN Labour Management: Labour Practices,Amundi S: Working Conditions,ASX S: Human Capital Management,BM Social: Labour Practices,Boursa Kuwait S: Human Rights,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Labor Practice Indicators,EcoVadis: Labor and Human Rights,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FB S: Employee Value Proposition or Culture,FH S: Labor Practices,Fidelity S: Employees,FIMI Principle 06: Uphold Human Rights,FT - G06: Employee Rights and Relations,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 13.20 Employment Practices,GRI 2: GD Activities and Workers,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,ISS Social: Staff,JAM S: Human Rights,JPM S: Human Rights,JSE SD S: Labour Standards,LiFE Action: Healthy Lifestyles Adopted,LSEG S: Workforce,Modern Slavery Disclosure Statement,MSCI S: Human Capital,OMERS S: Labour Practices,RLAM S: Labour Standards,SAQ 5.0: Human Rights and Working Conditions,SASB: Human Capital,SDG 08: Decent Work and Economic Growth,SECN P5: Promote Wellbeing of All Employees,SECP S: Labour Standards,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,SO Governance and Engagement P7: People Rights in Ocean Related Activities,SO Ocean Health and Productivity P4: Use and Impact on Marine Resources,STALYTCS: Human Capital,T Rowe Price S: Disclosure of Social Data,Tadawul S: Human Capital,UNGC Principle 06 Labour ,Vanguard S: Workforce Exploitation,VE Social: Working Hours,WEF People: Dignity and Quality,WSA 05: Our People,
Annual Report 2024 (Page 47)
Sustainability Report 2024 (Page 64)


In 2024, Burgan reinforced its commitment to employee well-being by introducing initiatives that promote work-life balance and support employees’ personal and professional growth. The key measures included shorter working hours on Thursdays, the introduction of birthday leave and revised staff loan terms to enhance financial flexibility and extended paternity leave; We provide reduced working hours on Thursdays to promote a healthy work-life balance
Fair Working and Living Conditions Employees AB - Social 01: Human Capital Development,ABRDN Labour Management: Labour Practices,Amundi S: Working Conditions,ASX S: Human Capital Management,BM Social: Labour Practices,Boursa Kuwait S: Human Rights,BRSR Principle 3: Promote Well-being ,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Labor Practice Indicators,EcoVadis: Labor and Human Rights,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FB S: Employee Value Proposition or Culture,FH S: Labor Practices,Fidelity S: Employees,FIMI Principle 06: Uphold Human Rights,FT - G06: Employee Rights and Relations,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 13.20 Employment Practices,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,ISS Social: Staff,JAM S: Human Rights,JPM S: Human Rights,JSE SD S: Labour Standards,LAM S01: Employee Diversity Engagement and Inclusion,LiFE Action: Healthy Lifestyles Adopted,LSEG S: Workforce,Modern Slavery Disclosure Statement,MSCI S: Human Capital,OMERS S: Labour Practices,RLAM S: Labour Standards,SAQ 5.0: Human Rights and Working Conditions,SASB: Human Capital,SDG 08: Decent Work and Economic Growth,SECN P5: Promote Wellbeing of All Employees,SECP S: Workplace Conditions,SECT 2.1: Corporate governance policy ,SET S2 Fair Labor Practices,SO Ocean Health and Productivity P4: Use and Impact on Marine Resources,STALYTCS: Human Capital,STALYTCS: Occupational Health and Safety,Tadawul S: Human Capital,UNGC Principle 06 Labour ,Vanguard S: Workforce Exploitation,VE Social: Fundamental Labour Rights,WEF People: Dignity and Quality,WSA 05: Our People,
Annual Report 2024 (Page 47)
Sustainability Report 2024 (Page 64)
Employee Code of Conduct (Page 7)


In 2024, Burgan reinforced its commitment to employee well-being by introducing initiatives that promote work-life balance and support employees’ personal and professional growth. The key measures included shorter working hours on Thursdays, the introduction of birthday leave and revised staff loan terms to enhance financial flexibility and extended paternity leave. The Bank continued to promote employee wellness by hosting a blood donation drive and health seminars with expert speakers; Burgan is cognisant of the importance of providing our employees a healthy work-life balance which not only improves employee satisfaction but also has a positive impact on their commitment to the organisation; The Bank has a vital interest in promoting employee well-being and maintaining a safe and healthy work environment, and it is expected that employees shall share the responsibility of promoting and maintaining such an environment; Burgan Bank announced a partnership deal with SAP, a global leader in enterprise applications and business AI, as a strategic step toward deploying the cutting-edge, full-suite human resources management (HRM) system, SuccessFactors. This agreement marks a feat for both human resources and IT departments, reflecting the Bank’s vision and strategy to be the most modern and progressive bank in Kuwait, and its commitment to offering an outstanding and motivational workspace that stands out across Kuwait’s banking sector
Employee Well Being Programs Employees Health and Safety AB - Social 01: Human Capital Development,ABRDN Labour Management: Engagement and Diversity,ABRDN Labour Management: Labour Practices,Amundi S: Working Conditions,ASX S: Occupational Health and Safety,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Social: Labour Practices,BM Social: Occupational Safety and Health,BRSR Principle 3: Promote Well-being ,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Occupational Health and Safety,DB S: Human Capital,EcoVadis: Labor and Human Rights,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FB S: Employee Value Proposition and Culture,FH S: Employee Health and Safety,Fidelity S: Employees,FT - G06: Employee Rights and Relations,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Management: Stakeholder Engagement,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 13.20 Employment Practices,GRI 403: Occupational Health and Safety,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,ISS Social: Staff,JAM S: Health and Safety,JPM S: Workplace Safety,JSE SD S: Labour Standards,LAM S01: Employee Diversity Engagement and Inclusion,LiFE Action: Healthy Lifestyles Adopted,LSEG S: Workforce,MSCI S: Human Capital,MSX S: Global Health and Safety,OMERS S: Human Capital Management,OMERS S: Labour Practices,RLAM S: Labour Standards,SASB: Human Capital,SDG 03: Good Health and Wellbeing,SECN P5: Promote Wellbeing of All Employees,SECP S: Employee Management,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,SO Governance and Engagement P7: People Rights in Ocean Related Activities,SO Ocean Health and Productivity P4: Use and Impact on Marine Resources,STALYTCS: Human Capital,STALYTCS: Occupational Health and Safety,T Rowe Price S: Employee Safety and Treatment,Tadawul S: Human Capital,UNGC Principle 06 Labour ,Vanguard S: Human Rights Standards,VE Social: Health and Safety,WEF People: Health and Well Being,WSA 05: Our People,
Annual Report 2024 (Page 47)
Sustainability Report 2024 (Page 63)
Press Release


The Bank continued to promote employee wellness by hosting a blood donation drive and health seminars with expert speakers. To encourage holistic well-being, Burgan launched tailored programs such as the Rock Your Habits Campaign, focused on cultivating healthy habits and lifestyles including strategies for maintaining physical health in the workplace and balancing career and family responsibilities; The Bank continues to prioritise the holistic development of our employees while maintaining our operational excellence. Our approach to well-being goes beyond traditional benefits incorporating initiatives that support professional growth, personal passions and overall work-life balance. Burgan Bank leveraged social media to strengthen engagement with employees using platforms to raise awareness on health, safety and sustainability while encouraging participation in meaningful conversations and initiatives; In-House Medical Clinic: Opened a dedicated in-house clinic at the Head Office to provide immediate healthcare access to the employees; Rock your Habits Campaign: Campaign included fitness activities, group sessions on health and nutrition and personalised follow-ups; Awareness Campaign: Organised workshops on breast cancer, prostate health and stress management; Blood Donation Campaign: 100 employees participated in this year’s initiative; Mental Well-Being Workshops: Sessions on balancing career and family life, stress relief and workplace ergonomics; Driven by its commitment to fostering a supportive work environment and leading positive change in Kuwait’s banking sector, Burgan Bank hosted Emotional Aid workshop, in collaboration with Anara, at its head office. The workshop was delivered by Dr. Kim Dillen, PhD, a licensed neuropsychologist with extensive experience in mental health care, brain imaging, and neuropsychological assessment, to select senior staff members across various departments, equipping them with the necessary skills to become Burgan Bank’s trusted Emotional Wellness Champions. This initiative, which was widely met with enthusiasm from across the Bank’s different departments, is part of an expansive program guided by its mission to become an employer of choice and maintain its status as a Great Place to Work®. Driven by its commitment to fostering a supportive work environment and leading positive change in Kuwait’s banking sector, Burgan Bank hosted Emotional Aid workshop, in collaboration with Anara, at its head office. The workshop was delivered by Dr. Kim Dillen, PhD, a licensed neuropsychologist with extensive experience in mental health care, brain imaging, and neuropsychological assessment, to select senior staff members across various departments, equipping them with the necessary skills to become Burgan Bank’s trusted Emotional Wellness Champions. This initiative, which was widely met with enthusiasm from across the Bank’s different departments, is part of an expansive program guided by its mission
Employee Engagement Initiatives Employees Initiatives AB - Social 01: Human Capital Development,ABRDN Labour Management: Engagement and Diversity,ABRDN Labour Management: Labour Practices,Amundi S: Working Conditions,ASX S: Human Capital Management,BM Social: Labour Practices,BRSR Principle 3: Promote Well-being ,BRSR Principle 4: Responsive to Stakeholders,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Talent Attraction and Retentions,DB S: Human Capital,EDCP: Employee Engagement,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FH S: Employee Engagement, Diversity and Inclusion,FH S: Employee Relations,Fidelity S: Employees,FIMI Principle 06: Uphold Human Rights,FT - G06: Employee Rights and Relations,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 13.20 Employment Practices,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,JAM S: Human Capital,JSE CD Metrics and Targets: Stakeholder Engagement,JSE SD S: Labour Standards,LAM S01: Employee Diversity Engagement and Inclusion,LSEG S: Workforce,MSCI S: Human Capital,OMERS S: Human Capital Management,OMERS S: Labour Practices,RLAM S: Labour Standards,SASB: Human Capital,SDG 08: Decent Work and Economic Growth,SECN P5: Promote Wellbeing of All Employees,SECP S: Employee Management,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,SO Governance and Engagement P7: People Rights in Ocean Related Activities,SO Ocean Health and Productivity P4: Use and Impact on Marine Resources,STALYTCS: Human Capital,T Rowe Price S: Employee Safety and Treatment,Tadawul S: Human Capital,VE Social: Employee Participation,WEF People: Skills for the Future,WSA 05: Our People,
Annual Report 2024 (Page 43)
Sustainability Report 2024 (Page 53)
Sustainability Report 2024 (Page 57)


Burgan Bank Launched “Burgan Beacon”, a digital program for employee and team recognition; This high participation rate indicates that employees feel valued and are willing to share honest feedback; The Burgan Beacon initiative serves as a powerful recognition tool for employees who go above and beyond the call of duty; Confirming its commitment to human capital investment and providing an inspiring work environment that fosters employees’ growth and career development. Attesting to its steadfast commitment to remaining a top employer of choice in Kuwait, Burgan Bank revealed that 89% of its staff participated in its Great Place to Work® (GPTW) employee engagement survey, an impressive rate by international standards. The survey showcases the Bank’s numerous efforts to foster effective communication with its employees, recognize their crucial role in achieving strategic goals, and cultivate a work environment that promotes creativity and innovation to align with the aspirations of both employees and the Bank. Being certified as a Great Place to Work® isn’t a one-time achievement but a commitment to our employees to constantly evaluate and elevate every aspect of their work experience, providing them with the work environment that fulfills their aspirations for personal and professional development, commented Mr. Ali Akbar, Deputy General Manager – Human Resources and Development for the Group at Burgan Bank. Guided by a vision of investing in human capital as a cornerstone of success and sustainable growth, the Bank adopts the best international practices in human resources and remains dedicated to evolving as an institution that attracts top talent and empowers them to strive for excellence
Formal Employee Feedback Employees Initiatives AB - Social 01: Human Capital Development,ABRDN Labour Management: Engagement and Diversity,ABRDN Labour Management: Labour Practices,Amundi S: Labour Relations,ASX S: Human Capital Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Social: Labour Practices,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Talent Attraction and Retentions,DB S: Human Capital,EDCP: Employee Engagement,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FH S: Employee Engagement, Diversity and Inclusion,FH S: Employee Relations,Fidelity S: Employees,FT - G06: Employee Rights and Relations,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 13.20 Employment Practices,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,JAM S: Human Capital,JSE SD S: Labour Standards,LSEG S: Workforce,MSCI S: Human Capital,OMERS S: Human Capital Management,OMERS S: Labour Practices,RLAM S: Labour Standards,SASB: Human Capital,SDG 08: Decent Work and Economic Growth,SECN P5: Promote Wellbeing of All Employees,SECP S: Employee Management,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,SO Governance and Engagement P7: People Rights in Ocean Related Activities,SO Ocean Health and Productivity P4: Use and Impact on Marine Resources,STALYTCS: Human Capital,T Rowe Price S: Employee Safety and Treatment,Tadawul S: Human Capital,VE Social: Employee Participation,WEF People: Dignity and Quality,WSA 05: Our People,
Sustainability Report 2024 (Page 18)
Sustainability Report 2024 (Page 93)
ESG Policy (Page 7)


We consistently engage with our employees to assess their level of engagement and gather feedback on their work and well-being; The Bank welcomes feedback and suggestions on the report, which can be submitted to the following email address: ESG@burgan.com; To foster active involvement, the Bank encourages all stakeholders to share feedback to understand their priorities and promote sustainable practices in the financial sector
Employee Performance Appraisal Compensation and Benefits Employees AB - Social 01: Human Capital Development,ABRDN Labour Management: Labour Practices,Amundi S: Labour Relations,ASX S: Human Capital Management,BLK 05:  Material Sustainability Related Risks and Opportunities,Bloomberg GEI: Talent Pipeline,BM Social: Labour Practices,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Talent Attraction and Retentions,DB S: Human Capital,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FH S: Employee Engagement, Diversity and Inclusion,FH S: Employee Relations,Fidelity S: Employees,FT - G06: Employee Rights and Relations,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Management: Risk Management,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 13.20 Employment Practices,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,JAM S: Human Capital,JSE SD S: Labour Standards,LAM G04: Executive Compensation,LSEG S: Workforce,MSCI S: Human Capital,OMERS S: Human Capital Management,OMERS S: Labour Practices,RLAM S: Labour Standards,SASB: Human Capital,SDG 17: Partnerships to Achieve the Goal,SECP S: Employee Management,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,SO Governance and Engagement P7: People Rights in Ocean Related Activities,SO Ocean Health and Productivity P4: Use and Impact on Marine Resources,STALYTCS: Human Capital,T Rowe Price S: Employee Safety and Treatment,Tadawul S: Human Capital,UNGC Principle 06 Labour ,VE Social: Remuneration,WSA 05: Our People,
Annual Report 2024 (Page 110)
Annual Report 2024 (Page 32)
Annual Report 2024 (Page 109)


All other employees in the bank have annual performance appraisals assessing financial and non-financial objectives based on their roles; Regular performance appraisal biannually - mid-year and end of the year; The total amount of performance related remuneration is based on a combination of the assessment of the overall results of the Bank, of the performance of the business unit and of the individual concerned; In 2024, Burgan Bank strengthened its performance management framework by enhancing the evaluation process and ensuring a consistent and transparent approach across all levels of the organisation; 100% of employees underwent performance management, reinforcing a culture of accountability and continuous improvement; Competencies are now embedded into all job descriptions, linking responsibilities to specific skills and performance expectations
Employee Performance Reviews Employees Metrics ABRDN Labour Management: Labour Practices,BRSR Principle 3: Promote Well-being ,Crisil S: Employee and Worker Management,DB S: Human Capital,EcoVadis: Labor and Human Rights,ESG Risk.ai- S: Workforce,FH S: Employee Engagement, Diversity and Inclusion,FH S: Employee Relations,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 404: Training and Education,IFRS S1: Metrics and Targets,LSEG S: Workforce,MSCI S: Human Capital,SDG 05: Gender Equality,SDG 08: Decent Work and Economic Growth,SDG 10: Reduced Inequality,STALYTCS: Human Capital,Tadawul S: Human Capital,
Annual Report 2024 (Page 32)
Sustainability Report 2024 (Page 55)
A : 100

Regular performance appraisal biannually - mid-year and end of the year; 100% of employees underwent performance management, reinforcing a culture of accountability and continuous improvement
Formal Employee Feedback Response Employees Feedback AB - Social 01: Human Capital Development,ABRDN Labour Management: Engagement and Diversity,ABRDN Labour Management: Labour Practices,BLK 05:  Material Sustainability Related Risks and Opportunities,Crisil S: Employee and Worker Management,CS - S: Human Capital,DB S: Human Capital,EDCP: Employee Engagement,FH S: Employee Engagement, Diversity and Inclusion,FH S: Employee Relations,FT - G06: Employee Rights and Relations,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 13.20 Employment Practices,JAM S: Human Capital,JSE SD S: Labour Standards,LSEG S: Workforce,MSCI S: Human Capital,RLAM S: Labour Standards,SASB: Human Capital,SDG 08: Decent Work and Economic Growth,SET S2 Fair Labor Practices,STALYTCS: Human Capital,Tadawul S: Human Capital,VE Social: Employee Participation,WEF Prosperity: Employment and Wealth Generation,WSA 05: Our People,
Sustainability Report 2024 (Page 53)


Participation Rate Increased to 89% reflecting strong employee engagement and trust in the process. This high participation rate indicates that employees feel valued and are willing to share honest feedback; Strong Engagement Score Trust Index of 78% an increase of 6% from previous year this places Burgan Bank above the global average engagement scores. This score reflects the Bank’s success in building a hightrust workplace culture; Thematic Insights from the survey indicates that employee focus expanded beyond work-life balance and recognition to leadership, career development and inclusivity. These provide additional insights into areas of strength and opportunities for improvement
Trend of Employee Engagement Employees Feedback AB - Social 01: Human Capital Development,ABRDN Labour Management: Engagement and Diversity,ABRDN Labour Management: Labour Practices,Amundi S: Labour Relations,ASX S: Human Capital Management,BM Social: Labour Practices,BRSR Principle 3: Promote Well-being ,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Talent Attraction and Retentions,DB S: Human Capital,EDCP: Employee Engagement,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FH S: Employee Engagement, Diversity and Inclusion,FH S: Employee Relations,Fidelity S: Employees,FIMI Principle 10: Verifiable Stakeholder Reporting ,FT - G06: Employee Rights and Relations,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 13.20 Employment Practices,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,JAM S: Human Capital,JSE SD S: Labour Standards,LAM S01: Employee Diversity Engagement and Inclusion,LSEG S: Workforce,MSCI S: Human Capital,OMERS S: Human Capital Management,OMERS S: Labour Practices,RLAM S: Labour Standards,SASB: Human Capital,SDG 08: Decent Work and Economic Growth,SECN P5: Promote Wellbeing of All Employees,SECP S: Employee Management,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,SO Governance and Engagement P7: People Rights in Ocean Related Activities,SO Ocean Health and Productivity P4: Use and Impact on Marine Resources,STALYTCS: Human Capital,T Rowe Price S: Disclosure of Social Data,T Rowe Price S: Employee Safety and Treatment,Tadawul S: Human Capital,VE Social: Employee Participation,WEF People: Skills for the Future,WSA 05: Our People,
Sustainability Report 2024 (Page 53)


Strong Engagement Score Trust Index of 78% - an increase of 6% from previous year this places Burgan Bank above the global average engagement scores. This score reflects the Bank’s success in building a hightrust workplace culture
Participation in Conferences Employees Training AB - Social 01: Human Capital Development,ABRDN Labour Management: Labour Practices,ASX S: Human Capital Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Social: Labour Practices,BRSR Principle 1: Ethical Transparent and Accountable,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Talent Attraction and Retentions,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,Fidelity S: Employees,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 404: Training and Education,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,ISS Social: Staff,JAM S: Human Capital,JSE SD S: Labour Standards,MSCI S: Human Capital,OMERS S: Human Capital Management,RLAM S: Labour Standards,SASB: Human Capital,SDG 04: Quality Education,SECP S: Employee Management,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,STALYTCS: Human Capital,Tadawul S: Human Capital,UNGC Principle 06 Labour ,VE Social: Career Management,VE Social: Employee Participation,WEF People: Skills for the Future,WSA 05: Our People,
Annual Report 2024 (Page 47)
Sustainability Report 2024 (Page 21)


The Bank continued its sponsorship of graduate employees under the banner of “Burgan Cares”, a program committed to furthering education and career growth; Burgan has also launched the Investment & Wealth Management Academy with Fitch Learning which equipped 30 Relationship Managers with advanced skills; Sponsored and participated in the 5th Gulf cybersecurity conference & exhibition
Respecting Employee Rights Employees Human Rights AB - Social 01: Human Capital Development,ABRDN Human Rights and Stakeholders: Human Rights and Communities,ABRDN Labour Management: Labour Practices,ADX S10: Human Rights,Amundi S: Labour Relations,ASX S: Human Capital Management,BM Social: Human Rights,Boursa Kuwait S: Human Rights,BRSR Principle 5: Human Rights ,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Human Rights,DB S: Human Capital,DFM S10: Human Rights,EcoVadis: Labor and Human Rights,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FB S: Human Rights and Supply Chain,FH S: Human Rights,Fidelity S: Employees,FIMI Principle 06: Uphold Human Rights,FT - G06: Employee Rights and Relations,FTSE Russell S: Human Rights and Community,GCCA SC: Social Responsibility,Glass Lewis: ESG Targets and Alignment,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 412: Human Rights Assessment,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,ISS Social: Staff,JAM S: Human Rights,JPM S: Human Rights,JSE SD S: Labour Standards,LSEG S: Human Rights,Modern Slavery Disclosure Statement,MSCI S: Human Capital,MSX S: Human Rights,OMERS S: Human Capital Management,OMERS S: Human Rights,OMERS S: Labour Practices,RLAM S: Human Rights,SAQ 5.0: Human Rights and Working Conditions,SASB: Social Capital,SDG 10: Reduced Inequality,SECN P7: Respect and Promote Human Rights,SECP S: Human Rights,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,SO Governance and Engagement P7: People Rights in Ocean Related Activities,SO Ocean Health and Productivity P4: Use and Impact on Marine Resources,STALYTCS: Human Capital,STALYTCS: Human Rights,T Rowe Price G: ESG Accountability,T Rowe Price S: Employee Safety and Treatment,Tadawul S: Human Capital,UNGC Principle 01 Human Rights ,Vanguard S: Human Rights Standards,VE Social: Fundamental Human Rights,WEF People: Dignity and Quality,WFE S: Human Rights ,WSA 05: Our People,
Annual Report 2024 (Page 42, 45)
Sustainability Report 2024 (Page 36)
Sustainability Report 2024 (Page 5)


Adopted “Human Rights Charter” to reflect commitment to UN and Kuwaiti labour standards; The Bank provides regular training for staff to deliver customer experience tailored to the unique requirements of special needs clients; Burgan Bank’s human rights statement is informed by the following international and regional frameworks, as well as relevant Kuwaiti legislation, regulations and cultural values: United Nations (“UN”) Guiding Principles on Business and Human Rights; Universal Declaration of Human Rights; International Labor Organisation’s Core Conventions; International Bill of Human Rights; International Covenant on Civil and Political Rights; We have reaffirmed our dedication to the United Nations SDGs by developing a Human Rights Charter that aligns with both, the United Nations principles and Kuwaiti labor standards
Preventing Forced and Bonded Labour Employees Human Rights AB - Social 03: Labor Management,ABRDN Human Rights and Stakeholders: Human Rights and Communities,ABRDN Labour Management: Labour Practices,ADX S09: Child and Forced Labour,ASX S: Human Capital Management,BM Social: Human Rights,Boursa Kuwait S: Child and Forced Labour,BRSR Principle 5: Human Rights ,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Human Rights,DB S: Human Capital,DFM S9: Child and Forced Labour,EcoVadis: Labor and Human Rights,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FB S: Human Rights and Supply Chain,FH S: Labor Practices,Fidelity S: Employees,FIMI Principle 06: Uphold Human Rights,FT - S01: Anti Child and Forced Labor Policies,FTSE Russell S: Human Rights and Community,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 11.10 Employment Practices,GRI 11.12 Forced Labor and Modern Slavery,GRI 12.15 Employment Practices,GRI 12.17 Forced labor and Modern Slavery,GRI 409: Forced or Compulsory Labor,HKEX S B4: Labour Standards,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,IFRS S1: Governance,ISS Social: Staff,JAM S: Human Rights,JPM S: Human Rights,JSE SD S: Labour Standards,LAM S03: Forced Labor and Modern Slavery,LSEG S: Human Rights,Modern Slavery Disclosure Statement,MSCI S: Human Capital,OMERS S: Human Capital Management,OMERS S: Labour Practices,RLAM S: Labour Standards,SAQ 5.0: Human Rights and Working Conditions,SASB: Social Capital,SDG 08: Decent Work and Economic Growth,SECN P5: Promote Wellbeing of All Employees,SECP S: Labour Standards,SECT 1.3: Business sustainability development ,SET S1 Human Rights,SET S2 Fair Labor Practices,STALYTCS: Human Capital,STALYTCS: Human Rights,T Rowe Price S: Supply Chain,Tadawul S: Human Capital,UNGC Principle 04 Labour,Vanguard S: Employment of Minorities and Women,Vanguard S: Workforce Exploitation,VE Social: Child and Forced Labour,WEF People: Dignity and Quality,WFE S: Child and Forced Labor ,WSA 05: Our People,
Sustainability Report 2024 (Page 36)
Human Rights Policy (Page 5)


All forms of modern Slavery, Human Trafficking, Child Labor, and Forced labor as well as all types of Exploitation, are prohibited
Preventing Child Labour Employees Human Rights AB - Social 03: Labor Management,ABRDN Human Rights and Stakeholders: Human Rights and Communities,ABRDN Labour Management: Labour Practices,ADX S09: Child and Forced Labour,Amundi S: Working Conditions,ASX S: Human Capital Management,BM Social: Human Rights,Boursa Kuwait S: Child and Forced Labour,BRSR Principle 5: Human Rights ,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Human Rights,DB S: Human Capital,DFM S9: Child and Forced Labour,EcoVadis: Labor and Human Rights,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FB S: Human Rights and Supply Chain,FH S: Labor Practices,Fidelity S: Employees,FIMI Principle 06: Uphold Human Rights,FT - S01: Anti Child and Forced Labor Policies,FTSE Russell S: Human Rights and Community,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 12.16 Child Labor,GRI 13.17 Child Labor,GRI 13.20 Employment Practices,GRI 408: Child Labor,GRI 409: Forced or Compulsory Labor,HKEX S B4: Labour Standards,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,IFRS S1: Governance,ISS Social: Staff,JAM S: Human Rights,JPM S: Human Rights,JSE SD S: Labour Standards,LAM S03: Forced Labor and Modern Slavery,LSEG S: Human Rights,Modern Slavery Disclosure Statement,MSCI S: Human Capital,MSX S: Child and Forced Labor,OMERS S: Human Capital Management,OMERS S: Labour Practices,RLAM S: Labour Standards,SAQ 5.0: Human Rights and Working Conditions,SASB: Social Capital,SDG 08: Decent Work and Economic Growth,SECN P5: Promote Wellbeing of All Employees,SECP S: Labour Standards,SECT 1.3: Business sustainability development ,SET S1 Human Rights,SET S2 Fair Labor Practices,SO Governance and Engagement P7: People Rights in Ocean Related Activities,STALYTCS: Human Capital,STALYTCS: Human Rights,T Rowe Price S: Supply Chain,Tadawul S: Human Capital,UNGC Principle 05 Labour ,Vanguard S: Employment of Minorities and Women,Vanguard S: Workforce Exploitation,VE Social: Child and Forced Labour,WEF People: Dignity and Quality,WFE S: Child and Forced Labor ,WSA 05: Our People,
Sustainability Report 2024 (Page 36)


Our commitment to Human Rights include: Prohibition of child and forced labor
Collective Bargaining Allowed Employees Human Rights AB - Social 01: Human Capital Development,ABRDN Human Rights and Stakeholders: Human Rights and Communities,ABRDN Labour Management: Labour Practices,ADX S10: Human Rights,Amundi S: Labour Relations,ASX S: Human Capital Management,BM Social: Human Rights,Boursa Kuwait G: Collective Bargaining,BRSR Principle 3: Promote Well-being ,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Labor Practice Indicators,DFM G4: Collective Bargaining,EcoVadis: Labor and Human Rights,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FB S: Human Rights and Supply Chain,FH S: Labor Practices,Fidelity S: Employees,FIMI Principle 06: Uphold Human Rights,FT - S05: Freedom of Assembly,FTSE Russell S: Human Rights and Community,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 11.13 Freedom of Association and Collective Bargaining,GRI 12.18 Freedom of Association and Collective Bargaining,GRI 13.18 Freedom of Association and Collective Bargaining,GRI 2: GD Stakeholder Engagement,GRI 407: Freedom of Association and Collective Bargaining,HKEX S B4: Labour Standards,HSBC: Labour Sourcing Safety,IIRF: Human Capital,ISS Social: Staff,JAM S: Human Rights,JPM S: Human Rights,JSE SD S: Labour Standards,LGIM S: Human Capital,LSEG S: Human Rights,Modern Slavery Disclosure Statement,MSCI S: Human Capital,OMERS S: Human Capital Management,RLAM G: Lobbying,RLAM S: Labour Standards,SAQ 5.0: Company Management,SASB: Social Capital,SDG 10: Reduced Inequality,SECN P5: Promote Wellbeing of All Employees,SECP S: Human Rights,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,STALYTCS: Human Capital,T Rowe Price S: Lobbying Activities Social Matters,Tadawul S: Human Capital,UNGC Principle 03 Labour ,Vanguard S: Union Relationships,VE Social: Fundamental Human Rights,WEF People: Dignity and Quality,WFE G: Collective Bargaining,WSA 05: Our People,
Sustainability Report 2024 (Page 36)
Human Rights Policy (Page 5)


The Bank ensures to comply with all applicable laws regarding freedom of association and collective bargaining
Freedom of Association Allowed Employees Human Rights AB - Social 01: Human Capital Development,ABRDN Human Rights and Stakeholders: Human Rights and Communities,ABRDN Labour Management: Labour Practices,ADX S10: Human Rights,Amundi S: Labour Relations,ASX S: Human Capital Management,BM Social: Human Rights,Boursa Kuwait G: Collective Bargaining,BRSR Principle 3: Promote Well-being ,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Labor Practice Indicators,DFM G4: Collective Bargaining,EcoVadis: Labor and Human Rights,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FB S: Human Rights and Supply Chain,FH S: Labor Practices,Fidelity S: Employees,FIMI Principle 06: Uphold Human Rights,FT - S05: Freedom of Assembly,FTSE Russell S: Human Rights and Community,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 11.13 Freedom of Association and Collective Bargaining,GRI 12.18 Freedom of Association and Collective Bargaining,GRI 13.18 Freedom of Association and Collective Bargaining,GRI 407: Freedom of Association and Collective Bargaining,HKEX S B4: Labour Standards,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,IIRF: Human Capital,ISS Social: Staff,JAM S: Human Rights,JPM S: Human Rights,JSE SD S: Labour Standards,LGIM S: Human Capital,LSEG S: Human Rights,Modern Slavery Disclosure Statement,MSCI S: Human Capital,OMERS S: Human Capital Management,RLAM S: Labour Standards,SAQ 5.0: Company Management,SASB: Social Capital,SDG 10: Reduced Inequality,SECN P5: Promote Wellbeing of All Employees,SECP S: Human Rights,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,SO Governance and Engagement P5: Ocean Related Laws and Regulations,STALYTCS: Human Capital,T Rowe Price S: Lobbying Activities Social Matters,Tadawul S: Human Capital,UNGC Principle 03 Labour ,Vanguard S: Union Relationships,VE Social: Fundamental Human Rights,WEF People: Dignity and Quality,WFE G: Collective Bargaining,WSA 05: Our People,
Sustainability Report 2024 (Page 36)
Human Rights Policy (Page 5)


Freedom of Association: The Bank ensures to comply with all applicable laws regarding freedom of association and collective bargaining
Anti Discrimination Workplace Diversity and Equality Employees Human Rights AB - Social 01: Human Capital Development,ABRDN Human Rights and Stakeholders: Human Rights and Communities,ABRDN Labour Management: Labour Practices,ADX S06: Non Discrimination,ASX S: Human Capital Management,BM Social: Diversity,Boursa Kuwait S: Non Discrimination,BRSR Principle 3: Promote Well-being ,BRSR Principle 5: Human Rights ,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Labor Practice Indicators,DFM S6: Non-Discrimination,EcoVadis: Labor and Human Rights,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FH S: Labor Practices,Fidelity S: Employees,FT - G06: Employee Rights and Relations,FTSE Russell S: Labour Standards,GCCA BC: Compliance with Legal Requirements,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 11.11 Non Discrimination and Equal Opportunity,GRI 12.19 Non Discrimination and Equal Opportunity,GRI 13.15 Non-Discrimination and Equal Opportunity,GRI 406: Non-discrimination,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,IFRS S1: Governance,ISS Social: Staff,JAM S: Human Capital,JPM S: Discrimination Prevention,JSE SD S: Human Rights and Community ,JSE SD S: Labour Standards,LAM S01: Employee Diversity Engagement and Inclusion,LGIM S: Human Capital,LSEG S: Human Rights,Modern Slavery Disclosure Statement,MSCI S: Human Capital,MSX S: Non Discrimination,OMERS S: Labour Practices,RLAM S: Labour Standards,SAQ 5.0: Human Rights and Working Conditions,SASB: Human Capital,SDG 10: Reduced Inequality,SECN P5: Promote Wellbeing of All Employees,SECP S: Labour Standards,SECT 2.1: Corporate governance policy ,SET S2 Fair Labor Practices,SO Ocean Health and Productivity P4: Use and Impact on Marine Resources,STALYTCS: Human Capital,STALYTCS: Human Rights,Tadawul S: Human Capital,UNGC Principle 06 Labour ,Vanguard S: Human Rights Standards,VE Social: Non Discrimination,WEF People: Dignity and Quality,WFE S: Non-Discrimination ,WSA 05: Our People,
Annual Report 2024 (Page 45)
Sustainability Report 2024 (Page 24)
Employee Code of Conduct (Page 4)


Burgan is committed to supporting clients and employees with special needs through a range of initiatives; The Bank’s focus on women empowerment provided targeted initiatives to foster female leadership; We remain deeply committed to maintaining a workplace free from discrimination, supported by robust policies such as our ‘Non-Discrimination’ and ‘Staff Grievance’; Our Code of Conduct and Ethics mandates that all employees are treated equally and free from discrimination– regardless of their demographics, age or background; The Bank has a zero tolerance threshold for discrimination or the denial of equal opportunities; The Bank promotes a safe and inclusive environment with a zero-tolerance approach to any form of discrimination, highlighted in the in the Application Section Anti-Discrimination and Harassment
Anti Harassment Workplace Employees Human Rights AB - Social 01: Human Capital Development,ABRDN Human Rights and Stakeholders: Human Rights and Communities,ABRDN Labour Management: Labour Practices,Amundi S: Working Conditions,ASX S: Human Capital Management,Bloomberg GEI: Inclusive Culture,BM Social: Labour Practices,Boursa Kuwait S: Non Discrimination,BRSR Principle 5: Human Rights ,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Labor Practice Indicators,EcoVadis: Labor and Human Rights,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FH S: Labor Practices,Fidelity S: Employees,FIMI Principle 06: Uphold Human Rights,FT - G06: Employee Rights and Relations,FTSE Russell S: Labour Standards,GCCA BC: Compliance with Legal Requirements,GCCA SC: Social Responsibility,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 406: Non-discrimination,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,ISS Social: Staff,JAM S: Human Capital,JPM S: Human Rights,JSE SD S: Labour Standards,LSEG S: Human Rights,Modern Slavery Disclosure Statement,MSCI S: Human Capital,OMERS S: Labour Practices,RLAM S: Labour Standards,SAQ 5.0: Human Rights and Working Conditions,SASB: Human Capital,SDG 08: Decent Work and Economic Growth,SECN P5: Promote Wellbeing of All Employees,SECP S: Labour Standards,SECT 2.1: Corporate governance policy ,SET S2 Fair Labor Practices,SO Governance and Engagement P7: People Rights in Ocean Related Activities,STALYTCS: Human Capital,STALYTCS: Human Rights,Tadawul S: Human Capital,UNGC Principle 06 Labour ,Vanguard S: Workforce Exploitation,WEF People: Dignity and Quality,WSA 05: Our People,
Employee Code of Conduct (Page 4)
Human Rights Policy (Page 4)


Employees shall ensure that the workplace is free from harassment or offensive or disrespectful conduct. This is a matter not only of compliance with law and regulation, but also a matter of the Bank’s policy. An employee of the Bank can make a complaint of any perceived discrimination or harassment as per the Bank’s Grievance, Problem Solving & Disciplinary Policy; The Bank promotes a safe and inclusive environment with a zero-tolerance approach to any form of discrimination, highlighted in the in the Application Section Anti-Discrimination and Harassment
Policy Breach Action Taken Policies ABRDN Corporate Behaviour: Controversies,ABRDN Corporate Behaviour: Polices and Practices,ABRDN Labour Management: Labour Practices,Amundi G: Audit and Control,BRSR Principle 1: Ethical Transparent and Accountable,Crisil S: Employee and Worker Management,CSA Econ: Business Ethics,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FH G: Corporate Culture and Behavior,FTSE Russell G: Corporate Governance,GCCA BC: Compliance with Legal Requirements,GCCA SC: Social Responsibility,GRESB Management: Policies,GRESB Management: Risk Management,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 13.20 Employment Practices,GRI 2: GD Governance,HKEX S B1: Employment,HSBC: Corporate Behaviour,JPM S: Workplace Safety,JSE SD G: Compliance and Risk Management,LAM S01: Employee Diversity Engagement and Inclusion,MSCI S: Human Capital,SASB: Human Capital,SASB: Leadership and Governance,SDG 08: Decent Work and Economic Growth,SECT 2.1: Corporate governance policy ,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price S: Disclosure of Social Data,Tadawul S: Human Capital,UNGC Principle 06 Labour ,WEF People: Dignity and Quality,WEF People: Health and Well Being,
Sustainability Report 2024 (Page 34, 35)
Employee Code of Conduct
Company Website - Investor Relations - Sustainability - Whistleblowing Policy Summary


The Whistleblowing Policy enables stakeholders to report unethical behavior or violations, confidentially and without fear of retaliation. This process is ensured through: A dedicated whistleblowing committee, comprising senior executives from Internal Audit, HR, Risk and Legal; Strict confidentiality protocols and a Welfare Manager to protect whistleblowers; Multiple reporting channels, allowing employees and stakeholders to raise concerns safely and securely; A fair and transparent resolution process, ensuring that every reported case is thoroughly investigated and addressed in a timely manner; ZERO cases of ethical non-compliance were reported in 2024 ZERO cases of corruption in 2024
Broader Education Initiatives Employees Initiatives Training AB - Social 01: Human Capital Development,ABRDN Labour Management: Labour Practices,ASX S: Human Capital Management,ASX S: Other Stakeholder Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Social: Labour Practices,BRSR Principle 1: Ethical Transparent and Accountable,BRSR Principle 5: Human Rights ,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Human Capital Development,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FH S: Employee Engagement, Diversity and Inclusion,Fidelity S: Employees,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 102: Climate Change,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 404: Training and Education,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 2: Labour and Working Conditions,ISS Social: Staff,JAM S: Human Capital,JSE SD S: Labour Standards,LSEG S: Workforce,Modern Slavery Disclosure Statement,MSCI S: Human Capital,OMERS S: Human Capital Management,RLAM S: Labour Standards,SAQ 5.0: Company Management,SASB: Human Capital,SDG 04: Quality Education,SECN P5: Promote Wellbeing of All Employees,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,STALYTCS: Human Capital,Tadawul S: Human Capital,UNGC Principle 06 Labour ,WEF People: Skills for the Future,WSA 05: Our People,
Sustainability Report 2024 (Page 58 - 59)
Sustainability Report 2024 (Page 62)


In 2024, we exceeded our target of promoting employees from within the organisation, demonstrating the effectiveness of our internal talent development programs; In 2024, Burgan Bank celebrated three of its employees who completed their undergraduate studies and earned their bachelor’s degrees as part of the “Burgan Cares” program. This year, the program’s scope has been extended to offer opportunities for those interested in pursuing an MBA or postgraduate degree which serves as a testament to the Bank’s pledge to create a supportive and enriching environment for its employees; 100 Leaders Seminar: “Al Nawkhadha“ is one day Development program for top management and executives to encourage leadership excellence and cross-functional collaboration. The program was held in March 2024; Elevating Wealth Management Expertise – Burgan Bank’s Investment & Wealth Management Academy: Burgan Bank’s Investment & Wealth Management Academy launched in collaboration with Fitch Learning is a pioneering initiative aimed at enhancing the skills of Relationship Managers (RMs) and elevate their expertise in wealth management and investment. This 3 week training cycle prepares participants for professional credentials from the Chartered Institute for Securities & Investment (CISI) and membership in the CMA. With 30 participants to date, the Academy continues to shape the future of Burgan Bank’s financial expertise ensuring its Relationship Managers remain at the forefront of investment and wealth management; Burgan Bank’s RO’YA Talent Development Program is a flagship initiative designed for shaping future leaders through a structured and dynamic learning experience. The program caters to employees at different career stages and is designed with three tailored streams— Each stream provides a comprehensive development journey aimed at building essential skills aligned with the Bank’s strategic priorities and market trends
Supporting Protected Classes Diversity and Equality AB - Social 01: Human Capital Development,ABRDN Human Rights and Stakeholders: Human Rights and Communities,ABRDN Labour Management: Engagement and Diversity,ABRDN Labour Management: Labour Practices,Amundi S: Working Conditions,ASX S: Human Capital Management,BM Social: Diversity,Crisil S: Employee and Worker Management,CS - S: Human Capital,CSA S: Labor Practice Indicators,EGX S: Diversity and Inclusion,ESG Risk.ai- S: Workforce,FH S: Employee Engagement, Diversity and Inclusion,Fidelity S: Employees,FT - S04: Diversity and Inclusion,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,HKEX S B1: Employment,HSBC: Corporate Behaviour,IFC PS 2: Labour and Working Conditions,IFC PS 7: Indigenous Peoples,IIRF: Human Capital,IIRF: Intellectual Capital,ISS Social: Staff,JPM S: Discrimination Prevention,JSE SD S: Human Rights and Community ,LSEG S: Community,MSCI S: Human Capital,OMERS S: Inclusion and Diversity,RLAM S: Labour Standards,SASB: Human Capital,SDG 10: Reduced Inequality,SECN P5: Promote Wellbeing of All Employees,SECP S: Employee Management,SECT 1.3: Business sustainability development ,SET S2 Fair Labor Practices,SO Governance and Engagement P7: People Rights in Ocean Related Activities,STALYTCS: Human Capital,Tadawul S: Human Capital,UNGC Principle 06 Labour ,VE Social: Non Discrimination,WEF People: Dignity and Quality,WSA 05: Our People,
Annual Report 2024 (Page 45)


Burgan is committed to supporting clients and employees with special needs through a range of initiatives. The Bank provides regular training for staff to deliver customer experience tailored to the unique requirements of special needs clients. The Bank also actively creates employment opportunities for individuals with special needs
Effective Grievance Mechanisms Employees Policies AB - Social 01: Human Capital Development,ABRDN Labour Management: Labour Practices,BM Social: Human Rights,BRSR Principle 1: Ethical Transparent and Accountable,BRSR Principle 3: Promote Well-being ,BRSR Principle 5: Human Rights ,Crisil S: Employee and Worker Management,CS - S: Human Capital,DB G: Corporate Governance,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FH G: Business Ethics,FH G: Whistleblower Protections,FTSE Russell G: Anti Corruption,FTSE Russell G: Risk Management,GCCA SC: Social Responsibility,GRESB Management: Risk Management,GRESB Management: Stakeholder Engagement,GRI 11.10 Employment Practices,GRI 12.15 Employment Practices,GRI 2: GD Strategy, Policies and Practices,HKEX S B1: Employment,HSBC: Corporate Behaviour,IFC PS 1: Environmental and Social Risks and Impacts,ISS Governance: Business Ethics,JAM S: Human Capital,JSE SD S: Labour Standards,LSEG S: Human Rights,Modern Slavery Disclosure Statement,MSCI S: Human Capital,RLAM S: Labour Standards,SAQ 5.0: Company Management,SAQ 5.0: Human Rights and Working Conditions,SASB: Human Capital,SDG 17: Partnerships to Achieve the Goal,SECN P5: Promote Wellbeing of All Employees,SECP S: Employee Management,SECT 2.4: Internal control and related party transactions ,SET S2 Fair Labor Practices,STALYTCS: Human Capital,Tadawul S: Human Capital,UNGC Principle 06 Labour ,WEF People: Dignity and Quality,WSA 05: Our People,
Sustainability Report 2024 (Page 34)
Grievance, Problem Solving and Disciplinary Policy


The Whistleblowing Policy enables stakeholders to report unethical behavior or violations, confidentially and without fear of retaliation. This process is ensured through: A dedicated whistleblowing committee, comprising senior executives from Internal Audit, HR, Risk and Legal; Strict confidentiality protocols and a Welfare Manager to protect whistleblowers; Multiple reporting channels, allowing employees and stakeholders to raise concerns safely and securely; A fair and transparent resolution process, ensuring that every reported case is thoroughly investigated and addressed in a timely manner; All grievances shall be received and dealt with in confidence by Human Resources and Development (“HRD”) on a need to know basis, and shall follow the same methodology as that linked to the Whistleblowing policy
People Policy Employees Policies ABRDN Corporate Behaviour: Polices and Practices,ASX S: Human Capital Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Social: Labour Practices,Boursa Kuwait S: Human Rights,Boursa Kuwait S: Non Discrimination,BRSR 2 Section B: Management And Process Disclosures,Crisil G: Disclosures Practices,CS - S: Human Capital,CSA Econ: Business Ethics,DB G: Corporate Governance,EcoVadis: Labor and Human Rights,EGX S: Labor Practices and Relations,ESG Risk.ai- S: Workforce,FH G: Corporate Culture and Behavior,FH S: Employee Engagement, Diversity and Inclusion,FTSE Russell S: Labour Standards,GCCA BC: Compliance with Legal Requirements,GCCA SC: Social Responsibility,GRESB Management: Policies,GRI 2: GD Strategy, Policies and Practices,HKEX S B1: Employment,IFC PS 2: Labour and Working Conditions,IIRF: Human Capital,ISS Governance: Business Ethics,ISS Social: Staff,JAM S: Human Capital,JSE SD G: Compliance and Risk Management,JSE SD S: Labour Standards,LSEG S: Workforce,MSCI S: Human Capital,SAQ 5.0: Company Management,SASB: Human Capital,SDG 08: Decent Work and Economic Growth,SECN P5: Promote Wellbeing of All Employees,SECP S: Labour Standards,SECT 1.3: Business sustainability development ,SET G1 Policy Structure and Governance System,SET S1 Human Rights,STALYTCS: Human Capital,Tadawul S: Human Capital,UNGC Principle 02 Human Rights,Vanguard S: Human Rights Standards,VE Social: Fundamental Labour Rights,WEF People: Dignity and Quality,
Human Rights Policy (Page 4)


The Bank promotes a safe and inclusive environment with a zero-tolerance approach to any form of discrimination, highlighted in the in the Application Section Anti-Discrimination and Harassment of the Bank’s Employee Code of Conduct policy and a clearly defined employee Benefits policy and Remunerations policy
Human Rights and Modern Slavery Risk Management Employees Human Rights Risk Control ABRDN Human Rights and Stakeholders: Human Rights and Communities,BLK 05:  Material Sustainability Related Risks and Opportunities,Boursa Kuwait S: Human Rights,BRSR Principle 5: Human Rights ,Crisil S: Employee and Worker Management,CSA S: Human Rights,DB G: Business Resilience,DB S: Human Capital,EcoVadis: Labor and Human Rights,ESG Risk.ai- S: Workforce,FB S: Human Rights and Supply Chain,FH G: Risk Management,FH S: Human Rights,FTSE Russell S: Human Rights and Community,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 412: Human Rights Assessment,ISS Social: Staff,JAM S: Human Rights,JPM S: Human Rights,LSEG S: Human Rights,Modern Slavery Disclosure Statement,MSX S: Human Rights,SAQ 5.0: Human Rights and Working Conditions,SASB: Leadership and Governance,SASB: Social Capital,SDG 08: Decent Work and Economic Growth,STALYTCS: Human Rights,Tadawul S: Human Capital,UNGC Principle 02 Human Rights,VE Social: Fundamental Human Rights,WEF People: Dignity and Quality,
Sustainability Report 2024 (Page 36)


Burgan Bank’s human rights statement is informed by the following international and regional frameworks, as well as relevant Kuwaiti legislation, regulations and cultural values: United Nations (“UN”) Guiding Principles on Business and Human Rights; Universal Declaration of Human Rights; International Labor Organisation’s Core Conventions; International Bill of Human Rights; International Covenant on Civil and Political Rights; In 2024, Burgan Bank developed and formalised its Human Rights Charter, ensuring that every aspect of its operations aligns with its commitment to human rights. This charter reinforces Burgan’s ethical business practices, fair labor policies and social responsibility
Electronic Services Solutions Usage by Customers Customers Metrics ABRDN Human Rights and Stakeholders: Product Quality and Customer Welfare,Amundi S: Product and Customer Responsibility,BRSR Principle 9: Provide Value to Consumers,CSA Econ: Customer Relationship Management,DB S: Product Quality Management,ESG Risk.ai- S: Product / Service Accountability ,Fidelity S: Customers,FTSE Russell S: Customer Responsibility,GCCA SC: Social Responsibility,IFRS S1: Metrics and Targets,IIRF: Intellectual Capital,ISS Social: Social Impact of Products and Services,JSE SD S: Customer Responsibility,LAM S13: Consumer Engagement on Corporate Values and Purpose,LSEG S: Product Responsibility,MSCI S: Social Opportunities,SASB: Social Capital,SDG 09: Industry Innovation and Infrastructure,SET S3 Customer and Consumer Responsibility,
Annual Report 2024 (Page 20)
Annual Report 2024 (Page 28)
Sustainability Report 2024 (Page 67)


We achieved significant improvement in our subscription rates, going up from 73% to 80% and active user count increasing to 80,000+ customers; Active Digital Users 81k 15% Growth
Customer Satisfaction Survey Customers Engagement ABRDN Human Rights and Stakeholders: Product Quality and Customer Welfare,Amundi G: Audit and Control,Amundi S: Product and Customer Responsibility,ASX S: Other Stakeholder Management,BM Social: Product and Services Responsibility,BRSR Principle 4: Responsive to Stakeholders,BRSR Principle 9: Provide Value to Consumers,Crisil S: Stakeholder Management and Product Quality,CSA Econ: Customer Relationship Management,DB S: Product Quality Management,EGX S: Product Responsibility Policy and Practices,ESG Risk.ai- S: Product / Service Accountability ,Fidelity S: Customer Access and Welfare,Fidelity S: Customers,FIMI Principle 02: Business with Ethical Practices ,FIMI Principle 10: Verifiable Stakeholder Reporting ,FTSE Russell S: Customer Responsibility,GCCA BC: Compliance with Legal Requirements,GCCA SC: Social Responsibility,GRI 2: GD Stakeholder Engagement,HSBC: Corporate Behaviour,IIRF: Social and Relationship Capital,ISS Environment: Environmental Aspects Along the Value Chain,JSE SD S: Customer Responsibility,LAM S13: Consumer Engagement on Corporate Values and Purpose,LSEG S: Product Responsibility,SASB: Social Capital,SDG 17: Partnerships to Achieve the Goal,SECN P4: Provide Value to Customers in a Responsible Manner,SECP S: Customer Management,SECT 1.3: Business sustainability development ,SET S3 Customer and Consumer Responsibility,VE Social: Information to Customers,WEF Governance: Stakeholder Engagement,
Annual Report 2024 (Page 51)
Annual Report 2024 (Page 12)
Sustainability Report 2024 (Page 66)


The survey results reflected high bank-wide customer satisfaction score of 86% which is a clear testament that Burgan is a trusted financial services provider of choice for our customers; The consistent improvement in our Kuwait operations is further reiterated by extremely positive customer feedback in our 2024 survey. All our key businesses were rated highly by our customers resulting in overall satisfaction score of 86% for our franchise in Kuwait; Our commitment to continuous service enhancement is reinforced through an annual performance review presented to the Board, ensuring we evolve to meet customer expectations and industry standards
Tracking Customer Complaints Customers Financial Institutions ABRDN Human Rights and Stakeholders: Product Quality and Customer Welfare,Amundi S: Product and Customer Responsibility,ASX S: Other Stakeholder Management,BM Social: Product and Services Responsibility,BRSR Principle 9: Provide Value to Consumers,Crisil S: Stakeholder Management and Product Quality,CSA Econ: Customer Relationship Management,DB S: Product Quality Management,ESG Risk.ai- S: Product / Service Accountability ,Fidelity S: Customer Access and Welfare,Fidelity S: Customers,FTSE Russell S: Customer Responsibility,GCCA SC: Social Responsibility,GRI 2: GD Strategy, Policies and Practices,IIRF: Social and Relationship Capital,ISS Environment: Environmental Aspects Along the Value Chain,JSE SD S: Customer Responsibility,LAM S13: Consumer Engagement on Corporate Values and Purpose,LSEG S: Product Responsibility,MSCI S: Product Liability,RLAM G: Business Ethics,SAQ 5.0: Company Management,SASB: Social Capital,SECN P4: Provide Value to Customers in a Responsible Manner,SECP S: Customer Management,SECT 2.3: Key corporate governance operating results ,SET S3 Customer and Consumer Responsibility,T Rowe Price S: Disclosure of Social Data,Vanguard G: Consumer Fraud,VE Social: Information to Customers,WEF Governance: Stakeholder Engagement,
Annual Report 2024 (Page 32)
Sustainability Report 2024 (Page 66)
Customer Protection Policy (Page 5)


Dedicated team is in place to address customer complaints; Our commitment to continuous service enhancement is reinforced through an annual performance review presented to the Board, ensuring we evolve to meet customer expectations and industry standards; The Bank must give sufficient care to handle customers’ complaints in a quick, fair, and independent way and to ensure its Client Complaints Unit performs its responsibilities effectively in light of the existence of clear and specific mechanisms to handle and treat those complaints without delay. The CCU must be given suitable care and supervision by the Bank’s Board of Directors and the Bank should have an internal mechanism to solve disputes with customers
Customers Experiencing Hardship Customers Financial Institutions ABRDN Human Rights and Stakeholders: Product Quality and Customer Welfare,Amundi S: Product and Customer Responsibility,ASX S: Other Stakeholder Management,BM Social: Product and Services Responsibility,BRSR Principle 9: Provide Value to Consumers,Crisil S: Stakeholder Management and Product Quality,CSA Econ: Customer Relationship Management,DB S: Product Quality Management,EGX S: Product Responsibility Policy and Practices,ESG Risk.ai- S: Product / Service Accountability ,Fidelity S: Customer Access and Welfare,Fidelity S: Customers,FTSE Russell S: Customer Responsibility,GCCA SC: Social Responsibility,HSBC: Corporate Behaviour,ISS Environment: Environmental Aspects Along the Value Chain,JSE SD S: Customer Responsibility,LAM S13: Consumer Engagement on Corporate Values and Purpose,LSEG S: Product Responsibility,RLAM G: Business Ethics,SASB: Social Capital,SECN P4: Provide Value to Customers in a Responsible Manner,SECP S: Customer Management,SECT 2.3: Key corporate governance operating results ,SET S3 Customer and Consumer Responsibility,SO Governance and Engagement P6: Development of Standards for Healthy Oceans,Vanguard G: Consumer Fraud,VE Social: Information to Customers,WEF Governance: Stakeholder Engagement,
Sustainability Report 2024 (Page 66)


Our Management Product & Pricing Committee (MPPC) plays a vital role in elevating customer satisfaction by reviewing and optimising products, services and pricing while ensuring responsible risk management. Additionally, we offer loan modification options to support customers navigating salary changes, in line with CBK guidelines. To further prioritise customer financial well-being, we have implemented a Debt Collection policy designed to provide fair and ethical collection practices. Our commitment to continuous service enhancement is reinforced through an annual performance review presented to the Board, ensuring we evolve to meet customer expectations and industry standards
Home Ownership and New Business Support Community Customers Financial Institutions AB - Governance 03: Ownership,ABRDN Human Rights and Stakeholders: Human Rights and Communities,Crisil G: Management Track Record,EGX S: Product Responsibility Policy and Practices,ESG Risk.ai- S: Communities,ESG Risk.ai- S: Product / Service Accountability ,GCCA SC: Social Responsibility,HSBC: Corporate Behaviour,ISS Social: Social Impact of Products and Services,MSCI S: Social Opportunities,SASB: Social Capital,SDG 01: No Poverty,SDG 09: Industry Innovation and Infrastructure,SECN P4: Provide Value to Customers in a Responsible Manner,SECP S: Customer Management,STALYTCS: ESG Integration - Financials,Tadawul S: Social Opportunities,WEF Governance: Stakeholder Engagement,
Annual Report 2024 (Page 42)
Sustainability Report 2024 (Page 12)
Sustainability Report 2024 (Page 91)


Continued empowering SMEs by expanding tailored financing and investment solutions to encourage entrepreneurship and contribute to diversification in the Kuwaiti economy; Actively supported ESG-aligned projects focused on environmental impact, resource efficiency and social betterment through responsible lending; We deliver tailored financial solutions designed to support the unique requirements of large corporations, mid-sized enterprises and SMEs; Financed 11 loans to promote small business and community development
Financial Inclusion Community Financial Institutions AB - Governance 03: Ownership,Crisil G: Management Track Record,EGX S: Product Responsibility Policy and Practices,ESG Risk.ai- S: Communities,FH S: Community Relations,GCCA SC: Social Responsibility,HSBC: Corporate Behaviour,ISS Social: Social Impact of Products and Services,MSCI S: Social Opportunities,SASB: Social Capital,SDG 01: No Poverty,SDG 09: Industry Innovation and Infrastructure,SECN P4: Provide Value to Customers in a Responsible Manner,SECP S: Customer Management,STALYTCS: ESG Integration - Financials,Tadawul S: Social Opportunities,WEF Governance: Stakeholder Engagement,
Annual Report 2024 (Page 41)
Sustainability Report 2024 (Page 42)
Sustainability Report 2024 (Page 21)


Our focus on social impact revolves around empowering customers, employees and communities. For customers, we expanded access to financial services for underserved segments, with our B-Dinar tailored solutions; We are dedicated to bridging the financial inclusion gap by providing accessible banking services to the unbanked and underbanked populations. The Bank’s innovative B-Dinar accounts, offered at zero cost, provide essential checking services and seamless access to digital banking solutions; Burgan Bank is committed to Kuwait Vision 2035 and promoting entrepreneurship within the local community; Enhanced B-Dinar offerings to customers to widen banking access to underserved segments
Product and Fee Transparency Customers Financial Institutions AB - Social 02: Product Safety and Quality,ABRDN Corporate Behaviour: Polices and Practices,Amundi S: Product and Customer Responsibility,BM Social: Product and Services Responsibility,EGX S: Product Responsibility Policy and Practices,ESG Risk.ai- G: Financial & Audit Control,ESG Risk.ai- S: Product / Service Accountability ,FH S: Product Quality and Management,Fidelity E: Sustainable Products,FT - G02: Sustainability Management and Culture,FTSE Russell S: Customer Responsibility,GCCA SC: Social Responsibility,GRI 13.10 Food Safety,GRI 13.9 Food Security,HKEX S B6: Product Responsibility,HSBC: Corporate Behaviour,ISS Social: Social Impact of Products and Services,JSE SD S: Customer Responsibility,LAM S04: Access and Affordability of Products or Services,LAM S07: Product Labeling and Responsible Content,LAM S08: Societal Harms of Product Use,LSEG S: Product Responsibility,MSCI G: Corporate Behavior,RLAM G: Business Ethics,SASB: Leadership and Governance,SASB: Social Capital,SECN P3: Safe and Sustainable Products and Services through Life Cycle,SECP S: Customer Management,SECT 1.3: Business sustainability development ,SET G5 Innovation Development,STALYTCS: Product Governance,VE Environmental: Use and Disposal of Products,WEF Governance: Stakeholder Engagement,
Company Website - Corporate - Services - Fees and Charges
Tarif List


Details of Product fees and services are available on the company website
Customer Complaint Representation Customers Financial Institutions ABRDN Human Rights and Stakeholders: Product Quality and Customer Welfare,Amundi S: Product and Customer Responsibility,ASX S: Other Stakeholder Management,BM Social: Product and Services Responsibility,BRSR Principle 9: Provide Value to Consumers,Crisil S: Stakeholder Management and Product Quality,CSA Econ: Customer Relationship Management,DB S: Product Quality Management,EGX S: Product Responsibility Policy and Practices,ESG Risk.ai- S: Product / Service Accountability ,Fidelity S: Customer Access and Welfare,Fidelity S: Customers,FTSE Russell S: Customer Responsibility,GCCA SC: Social Responsibility,GRI 416: Customer Health and Safety,HSBC: Corporate Behaviour,ISS Environment: Environmental Aspects Along the Value Chain,JSE SD S: Customer Responsibility,LAM S13: Consumer Engagement on Corporate Values and Purpose,LSEG S: Product Responsibility,MSCI S: Product Liability,SAQ 5.0: Company Management,SASB: Social Capital,SECN P4: Provide Value to Customers in a Responsible Manner,SECP S: Customer Management,SECT 2.3: Key corporate governance operating results ,SET S3 Customer and Consumer Responsibility,Vanguard G: Consumer Fraud,VE Social: Information to Customers,WEF Prosperity: Innovation of Products and Services,
Annual Report 2024 (Page 32)
Sustainability Report 2024 (Page 66)
Customer Protection Policy


Dedicated team is in place to address customer complaints; Our Management Product & Pricing Committee (MPPC) plays a vital role in elevating customer satisfaction by reviewing and optimising products, services and pricing while ensuring responsible risk management. Additionally, we offer loan modification options to support customers navigating salary changes, in line with CBK guidelines; Our commitment to continuous service enhancement is reinforced through an annual performance review presented to the Board, ensuring we evolve to meet customer expectations and industry standards; The Client Complaints Unit (CCU) in the Bank is responsible for verifying the degree of compliance to the Customer Protection Guide and other related regulations; Since 2011, the Bank has effectively managed a ‘Client Complaint and Protection Unit,’ offering customers a channel to raise any greivances
Fair and Responsible Banking Initiatives Customers Financial Institutions ABRDN Human Rights and Stakeholders: Product Quality and Customer Welfare,ESG Risk.ai- S: Product / Service Accountability ,GCCA SC: Social Responsibility,HSBC: Corporate Behaviour,IFC PS 1: Environmental and Social Risks and Impacts,MSCI S: Product Liability,OMERS S: Labour Practices,RLAM G: Business Ethics,SASB: Leadership and Governance,SDG 16: Peace Justice and Strong Institutions,SECN P4: Provide Value to Customers in a Responsible Manner,SECT 2.2: Corporate governance structure and material facts,SET S2 Fair Labor Practices,WEF Governance: Stakeholder Engagement,
Annual Report 2024 (Page 40)
Sustainability Report 2024 (Page 36)
Customer Protection Policy


To be a responsible banking institution that supports building a better future for our stakeholders, people and communities; To focus on financing responsibly, achieving positive community impact, endorsing ethical practices and transparency and minimising environmental impact; Burgan Bank, as a prominent financial institution, acknowledges the critical role that banks play in promoting societal well-being and upholding ethical responsibility. Burgan’s commitment to human rights is a fundamental pillar of its long-term strategy, reflecting its dedication to fostering a culture of integrity, respect and excellence; The Bank must, during all its stages of dealing with customers, observe that its dealings should be characterized with fairness, equality, and honesty and to make this method part of its governance rules
Broad Digital Account Access Customers Financial Institutions ABRDN Human Rights and Stakeholders: Product Quality and Customer Welfare,Crisil S: Stakeholder Management and Product Quality,ESG Risk.ai- S: Product / Service Accountability ,GCCA SC: Social Responsibility,HSBC: Corporate Behaviour,ISS Social: Social Impact of Products and Services,SASB: Social Capital,SECN P4: Provide Value to Customers in a Responsible Manner,SECP S: Customer Management,WEF Governance: Stakeholder Engagement,
Annual Report 2024 (Page 12)
Annual Report 2024 (Page 29)
Sustainability Report 2024 (Page 67)


The Bank continues to enhance its robust digital ecosystem to simplify customer online journeys, to drive operational efficiencies and enable 24/7 connection with our customers; ON offers next-gen digital banking services including customer onboarding, loans, deposits, investment products, cards, bill payments, money transfer and insurance; By enhancing user experience (UX) and user interface (UI), increasing online banking adoption and optimising financial solutions, we have strengthened our position as a digital leader in Kuwait’s banking sector; Together, these digital innovations — including TBS Online and the Tijarati platform — support Burgan Bank’s mission to deliver impactful and sustainable banking solutions, ultimately enhancing the experience for SMEs, merchants, and corporate clients in Kuwait and the region
Financial Education Initiatives to Stakeholders Engagement Financial Institutions ABRDN Corporate Behaviour: Polices and Practices,BLK 05:  Material Sustainability Related Risks and Opportunities,BRSR Principle 9: Provide Value to Consumers,ESG Risk.ai- S: Product / Service Accountability ,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 2: GD Stakeholder Engagement,ISS Social: Social Impact of Products and Services,JPM S: Local Stakeholder Relationships,MSCI S: Product Liability,SASB: Social Capital,SDG 04: Quality Education,
Annual Report 2024 (Page 41)
Annual Report 2024 (Page 47)
Sustainability Report 2024 (Page 43)


Our focus on social impact revolves around empowering customers, employees and communities. For customers, we expanded access to financial services for underserved segments, with our B-Dinar tailored solutions. Through the “Diraya” financial literacy program, we participated in specialised programs focusing on the education and enhancement of the community’s financial awareness essential skills; The Bank continued its sponsorship of graduate employees under the banner of “Burgan Cares”, a program committed to furthering education and career growth. This year, the initiative expanded to include assistance for MBA programs in collaboration with local universities; Burgan Bank renewed its efforts to raise awareness about safe banking practices. It shed light on some of the most common phishing attacks and online scams and the security measures that all customers must adopt to guarantee the safety of their personal information, bank accounts and hard-earned savings; As part of the “Let’s Be Aware” (Diraya) banking awareness campaign, the Bank introduced a series of seasonal awareness themes to promote the culture of financial literacy and accountability as part of its comprehensive social responsibility program
Community Support Initiatives Community Initiatives ABRDN Human Rights and Stakeholders: Human Rights and Communities,ADX S12: Community Investment,Amundi S: Community Involvement and Human Rights,ASX S: Other Stakeholder Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Economic: Community Investment,BRSR Principle 8: Inclusive and Equitable Development,Crisil S: Communities,CSA S: Corporate Citizenship and Philanthropy,DB S: Community Engagement,DFM S12: Community Investment,ESG Risk.ai- S: Communities,FB G: Audit and External Relationship Management,FH S: Community Relations,Fidelity S: Community Relations,FIMI Principle 05: Environmental Performance ,FTSE Russell S: Human Rights and Community,GCCA BC: Community Engagement,GCCA SC: Social Responsibility,GRESB Performance: Tenants and Community,GRI 413: Local Communities,HKEX S B8: Community Investment,HSBC: Corporate Behaviour,IFC PS 7: Indigenous Peoples,ISS Social: Social Impact of Products and Services,JPM S: Local Stakeholder Relationships,JSE SD S: Human Rights and Community ,LAM S05: Human Rights and Community Relations,LiFE Action: Healthy Lifestyles Adopted,LSEG S: Community,MSCI S: Stakeholder Opposition,MSX S: Community Investment,OMERS S: Government and Community Relations,RLAM S: Community Relations,SASB: Social Capital,SDG 01: No Poverty,SDG 02: Zero Hunger,SDG 04: Quality Education,SDG 08: Decent Work and Economic Growth,SDG 11: Sustainable Cities and Communities,SECN P6: Respect Stakeholders Especially the Disadvantaged and Vulnerable,SECN P8: Support Inclusive Growth and Equitable Development,SECP S: Relationship with Community,SECT 1.3: Business sustainability development ,SET S4 Community and Social Responsibility,SO Governance and Engagement P5: Ocean Related Laws and Regulations,SO Ocean Health and Productivity P4: Use and Impact on Marine Resources,STALYTCS: Community Relations,TPT 03 Engagement Strategy,Vanguard E: Community Health Safety and Security,VE Social: Social and Economic Development,WEF Prosperity: Employment and Wealth Generation,WSA 06: Local Communities,
Annual Report 2024 (Page 55)
Sustainability Report 2024 (Page 77)
Sustainability Report 2024 (Page 71)


AGB actively engaged in numerous CSR activities, reinforcing its commitment to community welfare: Distributed over 300 Ramadan baskets to underprivileged families in partnership with local associations; Organised charitable events during Eid al-Fitr to support children with cancer, providing gifts and clothing; Our commitment to social welfare extends to supporting individuals with disabilities and vulnerable communities. In collaboration with the Ahmadi Governorate, we contributed to initiatives supporting the Kuwait Society for the Handicapped ensuring ongoing assistance for people with disabilities. During Ramadan, we collaborated with the Kuwait Food Bank to distribute Iftar meals reinforcing our commitment to food security and humanitarian aid; Through strategic initiatives we strive to make a meaningful impact on society, supporting education, sports, health, cultural development and humanitarian causes; We proudly sponsored the Annual “Art Night” at the American United School encouraging young artists to explore their creativity and showcase their talents
Community Investment Policy Community ABRDN Human Rights and Stakeholders: Human Rights and Communities,ADX S12: Community Investment,Amundi G: Audit and Control,Amundi S: Community Involvement and Human Rights,ASX S: Other Stakeholder Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Economic: Community Investment,BRSR 1 Section A: General Disclosures,BRSR Principle 2: Sustainable and Safe,BRSR Principle 8: Inclusive and Equitable Development,Crisil S: Communities,CSA S: Corporate Citizenship and Philanthropy,DB S: Community Engagement,DFM S12: Community Investment,EGX A: General ,ESG Risk.ai- S: Communities,FH S: Community Relations,Fidelity S: Community Relations,FIMI Principle 05: Environmental Performance ,FTSE Russell S: Human Rights and Community,GCCA BC: Community Engagement,GCCA BC: Compliance with Legal Requirements,GCCA SC: Social Responsibility,GRESB Management: Policies,GRESB Performance: Tenants and Community,GRI 203: Indirect Economic Impacts,GRI 413: Local Communities,HKEX S B8: Community Investment,HSBC: Corporate Behaviour,IFC PS 4: Community Health Safety and Security,IIRF: Social and Relationship Capital,ISS Social: Social Impact of Products and Services,JPM S: Local Stakeholder Relationships,JSE SD S: Human Rights and Community ,LAM S05: Human Rights and Community Relations,LiFE Action: Healthy Lifestyles Adopted,LSEG S: Community,MSCI S: Stakeholder Opposition,MSX S: Community Investment,OMERS S: Government and Community Relations,RLAM S: Community Relations,SASB: Social Capital,SDG 01: No Poverty,SDG 02: Zero Hunger,SDG 04: Quality Education,SDG 08: Decent Work and Economic Growth,SDG 11: Sustainable Cities and Communities,SECN P6: Respect Stakeholders Especially the Disadvantaged and Vulnerable,SECN P8: Support Inclusive Growth and Equitable Development,SECP S: Relationship with Community,SECT 1.3: Business sustainability development ,SECT 2.1: Corporate governance policy ,SET G1 Policy Structure and Governance System,SET S4 Community and Social Responsibility,SO Governance and Engagement P5: Ocean Related Laws and Regulations,SO Ocean Health and Productivity P4: Use and Impact on Marine Resources,STALYTCS: Community Relations,TPT 03 Engagement Strategy,Vanguard E: Community Health Safety and Security,VE Social: Social and Economic Development,WEF Prosperity: Employment and Wealth Generation,WSA 06: Local Communities,
Sustainability Report 2024 (Page 7)
A : 867000

Total Community Spend for 2024: KD 867k
Wider Stakeholder Initiatives Engagement ABRDN Human Rights and Stakeholders: Human Rights and Communities,ABRDN Labour Management: Labour Practices,Amundi S: Product and Customer Responsibility,ASX S: Other Stakeholder Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Economic: Community Investment,BM Social: Labour Practices,BRSR Principle 3: Promote Well-being ,Crisil S: Communities,CSA S: Corporate Citizenship and Philanthropy,DB S: Community Engagement,ESG Risk.ai- S: Communities,FB G: Audit and External Relationship Management,Fidelity S: Employees,FIMI Principle 06: Uphold Human Rights,FTSE Russell S: Human Rights and Community,GCCA SC: Social Responsibility,GRESB Performance: Tenants and Community,GRI 2: GD Stakeholder Engagement,HSBC: Corporate Behaviour,IFC PS 4: Community Health Safety and Security,JPM S: Local Stakeholder Relationships,LiFE Action: Healthy Lifestyles Adopted,LSEG S: Community,MSCI S: Stakeholder Opposition,OMERS S: Government and Community Relations,SASB: Social Capital,SDG 01: No Poverty,SDG 02: Zero Hunger,SDG 04: Quality Education,SDG 08: Decent Work and Economic Growth,SDG 11: Sustainable Cities and Communities,SECN P6: Respect Stakeholders Especially the Disadvantaged and Vulnerable,SET S4 Community and Social Responsibility,STALYTCS: Community Relations,Tadawul S: Human Capital,VE Social: Social and Economic Development,WEF Governance: Stakeholder Engagement,
Annual Report 2024 (Page 41)
Annual Report 2024 (Page 55)
Sustainability Report 2024 (Page 19)


Through strategic partnerships, we supported environmental restoration programs and educational initiatives. These efforts underline our belief that building resilient communities is essential for a sustainable future; AGB actively engaged in numerous CSR activities, reinforcing its commitment to community welfare: Distributed over 300 Ramadan baskets to underprivileged families in partnership with local associations; Proactive engagement with our diverse stakeholders through various channels allows us to build relationships, increase community involvement and gather invaluable insights into their perspective; We engage and collaborate with suppliers to deliver on strategic priorities and meet the needs of our stakeholders; We engage with regulators and other governmental agencies on a range of economic and financial industry issues that impact our customers and activities
Youth Unemployment Initiatives Community Initiatives ABRDN Labour Management: Labour Practices,Amundi S: Labour Relations,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Economic: Community Investment,BRSR Principle 8: Inclusive and Equitable Development,Crisil S: Communities,CS - S: Human Capital,CSA S: Corporate Citizenship and Philanthropy,DB S: Community Engagement,ESG Risk.ai- S: Communities,FH S: Community Relations,FIMI Principle 09: Development of Communities,FTSE Russell S: Labour Standards,GCCA SC: Social Responsibility,GRI 413: Local Communities,HKEX S B8: Community Investment,HSBC: Labour Sourcing Safety,IFC PS 1: Environmental and Social Risks and Impacts,ISS Social: Social Impact of Products and Services,JPM S: Local Stakeholder Relationships,LiFE Action: Healthy Lifestyles Adopted,LSEG S: Community,MSCI S: Stakeholder Opposition,OMERS S: Labour Practices,SASB: Social Capital,SDG 01: No Poverty,SDG 02: Zero Hunger,SDG 04: Quality Education,SDG 08: Decent Work and Economic Growth,SECN P8: Support Inclusive Growth and Equitable Development,SECT 1.3: Business sustainability development ,SET S4 Community and Social Responsibility,SO Governance and Engagement P7: People Rights in Ocean Related Activities,STALYTCS: Community Relations,Tadawul S: Human Capital,UNGC Principle 06 Labour ,VE Social: Social and Economic Development,WEF Prosperity: Employment and Wealth Generation,
Annual Report 2024 (Page 45, 46)
Sustainability Report 2024 (Page 72)
Sustainability Report 2024 (Page 69)


Burgan Lab Academy collaborated with CODED Academy to provide full-stack development training to newly hired Kuwaiti employees, preparing them for key roles in the fields of Information Technology, Digital Transformation and Human Resources; The Bank participated in various career events creating opportunities for Kuwaiti young graduates with institutions such as Ktech, GUST, AUM, AUK and AU and initiatives like the Watheefti fair, the Ministry of Defense Career Fair; The Bank’s flagship Ro’ya Program aims to nurture future leaders across various levels, with 4 distinct tracks: future leaders, rising leaders, transformational leaders and visionary leaders; Furthermore, our continued support for the Vocational Rehabilitation Exhibition highlights our role in promoting skills development and employment pathways for diverse talent; Burgan Bank has implemented a comprehensive suite of programs designed to attract, develop and retain national talent while creating fulfilling and rewarding career paths for them; As part of Burgan Bank’s commitment to social responsibility and its ongoing efforts in fostering and reinforcing sustainability, investing in youth talent, and supporting the education sector in Kuwait, the Bank welcomed a group of ‘Academy X’ students for a field visit and educational tour at its headquarters, in the presence of CODED Academy representatives, to introduce them to the world of banking and raise their financial and professional awareness. As part of the tour, students were introduced to the Bank’s various departments, the different services and accounts it provides to various customer segments, and the most important digital technologies that align with Burgan Bank's strategy and vision for digital transformation. The tour also highlighted the Bank's available career opportunities, which contributed to motivating the students to join the banking sector, particularly in the technology and information systems sectors. Through this field visit, Burgan Bank reaffirmed its steadfast support for the “Let’s Be Aware” (Diraya) banking awareness campaign by equipping ‘Academy X’ students with financial education to help them understand their banking rights and avoid fraudulent activities. In addition, this initiative aligned with the Bank’s “Teach Them Young” campaign, which aims to equip students with the most important skills for sound financial planning and early savings for a better future
Local Employment and Sourcing Community Supply Chain AB - Social 06: Supply Chain Social,Amundi S: Supply Chain Social,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Economic: Procurement Practices,BRSR Principle 8: Inclusive and Equitable Development,Crisil E: Resource Use, Green Products and Biodiversity,Crisil S: Communities,CS - S: Human Capital,CSA S: Corporate Citizenship and Philanthropy,ESG Risk.ai- S: Communities,ESG Risk.ai- S: Supply Chain Assessment,FH S: Community Relations,Fidelity S: Employees,Fidelity S: Supply Chain,FIMI Principle 09: Development of Communities,FTSE Russell S: Human Rights and Community,GCCA SC: Social Responsibility,GRESB Performance: Tenants and Community,GRI 11.10 Employment Practices,GRI 11.15 Local Communities,GRI 11.17 Rights of Indigenous Peoples,GRI 12.11 Rights of Indigenous Peoples,GRI 12.15 Employment Practices,GRI 12.9 Local Communities,GRI 13.12 Local Communities,GRI 13.14 Rights of Indigenous Peoples,GRI 13.22 Economic Inclusion,GRI 401: Employment,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,IFC PS 7: Indigenous Peoples,ISS Social: Social Impact of Products and Services,JPM S: Local Stakeholder Relationships,JSE SD S: Human Rights and Community ,LAM S05: Human Rights and Community Relations,LiFE Action: Healthy Lifestyles Adopted,LSEG S: Workforce,MSCI E: Natural Capital,OMERS S: Labour Practices,RLAM S: Community Relations,SASB: Social Capital,SDG 01: No Poverty,SDG 08: Decent Work and Economic Growth,SECN P3: Safe and Sustainable Products and Services through Life Cycle,SECN P8: Support Inclusive Growth and Equitable Development,SECT 1.3: Business sustainability development ,SET S4 Community and Social Responsibility,SO Governance and Engagement P7: People Rights in Ocean Related Activities,STALYTCS: Community Relations,T Rowe Price S: Supply Chain,Tadawul S: Human Capital,VE Environmental: Standards in Supply Chain,WEF Prosperity: Employment and Wealth Generation,WSA 06: Local Communities,
Sustainability Report 2024 (Page 68 - 69)


Burgan Bank boasts of an impressive 86% Kuwaitisation rate in its workforce. This accomplishment surpasses the minimum regulatory requirements by 16%. It is regarded as one of the highest rates in Kuwait and across the banking sector. This achievement results from our targeted hiring strategies and from our comprehensive talent development programs. Burgan Bank continues to foster an inclusive and growthoriented environment, ensuring that Kuwaiti employees play a pivotal role in shaping the future of the bank and contributing to national progress by enhancing job opportunities for locals, promoting economic stability and developing a skilled national workforce; Burgan Bank has implemented a comprehensive suite of programs designed to attract, develop and retain national talent while creating fulfilling and rewarding career paths for them. These initiatives include leadership development, targeted skill development programs and mentorship opportunities that empower Kuwaiti nationals to thrive professionally and contribute meaningfully to the Bank’s success. In 2024, over 100 nationals were provided training for managerial positions in the Bank
Employee Engagement With Community Community Employees Engagement ABRDN Human Rights and Stakeholders: Human Rights and Communities,ABRDN Labour Management: Engagement and Diversity,ADX S12: Community Investment,Amundi S: Community Involvement and Human Rights,ASX S: Other Stakeholder Management,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Economic: Community Investment,Crisil S: Communities,CSA S: Corporate Citizenship and Philanthropy,DB S: Community Engagement,ESG Risk.ai- S: Communities,FH S: Community Relations,FH S: Employee Engagement, Diversity and Inclusion,Fidelity S: Community Relations,FT - G06: Employee Rights and Relations,FTSE Russell S: Human Rights and Community,GCCA BC: Community Engagement,GCCA SC: Social Responsibility,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRESB Performance: Tenants and Community,GRI 413: Local Communities,HKEX S B1: Employment,HKEX S B8: Community Investment,HSBC: Labour Sourcing Safety,ISS Social: Social Impact of Products and Services,JPM S: Local Stakeholder Relationships,JSE CD Metrics and Targets: Stakeholder Engagement,JSE SD S: Human Rights and Community ,LAM S05: Human Rights and Community Relations,LiFE Action: Healthy Lifestyles Adopted,LSEG S: Community,MSCI S: Stakeholder Opposition,MSX S: Community Investment,RLAM S: Community Relations,SASB: Social Capital,SDG 08: Decent Work and Economic Growth,SECN P6: Respect Stakeholders Especially the Disadvantaged and Vulnerable,SECN P8: Support Inclusive Growth and Equitable Development,SECP S: Employee Management,SECT 1.3: Business sustainability development ,SET S4 Community and Social Responsibility,SO Governance and Engagement P5: Ocean Related Laws and Regulations,SO Governance and Engagement P7: People Rights in Ocean Related Activities,SO Ocean Health and Productivity P3: Action to Prevent Pollution Affecting Oceans,STALYTCS: Community Relations,STALYTCS: Human Capital,T Rowe Price S: Employee Safety and Treatment,Tadawul S: Human Capital,Vanguard E: Community Health Safety and Security,VE Social: Social and Economic Development,WEF Governance: Stakeholder Engagement,WSA 05: Our People,WSA 06: Local Communities,
Annual Report 2024 (Page 41)
Annual Report 2024 (Page 55)
Sustainability Report 2024 (Page 63)


At the community level, we invested in initiatives aimed at societal development and resilience; AGB actively engaged in numerous CSR activities, reinforcing its commitment to community welfare: Distributed over 300 Ramadan baskets to underprivileged families in partnership with local associations; Community Engagement and Social Initiatives: National Day celebrations, Ramadan events and team-building activities; Spin-the-Wheel gift draws and art workshops to encourage creativity and relaxation; Active promotion and support of sports clubs such as football, padel, bowling and cricket; 100 employees participated in this year’s initiative; The Bank continues to prioritise the holistic development of our employees while maintaining our operational excellence. Our approach to well-being goes beyond traditional benefits incorporating initiatives that support professional growth, personal passions and overall work-life balance. Burgan Bank leveraged social media to strengthen engagement with employees using platforms to raise awareness on health, safety and sustainability while encouraging participation in meaningful conversations and initiatives; Encourage a culture of giving back with institution-wide initiatives which involve employees’ and encourages their active participation in outreach programs
Total Donations Made and Philanthropy Community Metrics ABRDN Human Rights and Stakeholders: Human Rights and Communities,ADX S12: Community Investment,ASX S: Other Stakeholder Management,BM Economic: Community Investment,BRSR 1 Section A: General Disclosures,Crisil S: Communities,CSA S: Corporate Citizenship and Philanthropy,DB S: Community Engagement,ESG Risk.ai- S: Communities,FB G: Audit and External Relationship Management,FH S: Community Relations,Fidelity S: Employees,FTSE Russell S: Human Rights and Community,GCCA BC: Community Engagement,GCCA SC: Social Responsibility,GRESB Performance: Tenants and Community,GRI 413: Local Communities,HKEX S B8: Community Investment,HSBC: Corporate Behaviour,IFRS S1: Metrics and Targets,IIRF: Social and Relationship Capital,ISS Social: Social Impact of Products and Services,JPM S: Local Stakeholder Relationships,LAM S05: Human Rights and Community Relations,LiFE Action: Healthy Lifestyles Adopted,LSEG S: Community,MSCI S: Stakeholder Opposition,MSX S: Community Investment,OMERS S: Government and Community Relations,SASB: Social Capital,SDG 01: No Poverty,SDG 02: Zero Hunger,SDG 04: Quality Education,SDG 08: Decent Work and Economic Growth,SDG 11: Sustainable Cities and Communities,SECN P6: Respect Stakeholders Especially the Disadvantaged and Vulnerable,SECN P8: Support Inclusive Growth and Equitable Development,SECP S: Relationship with Community,SET S4 Community and Social Responsibility,STALYTCS: Community Relations,TPT 03 Engagement Strategy,VE Social: Philanthropy,WEF Prosperity: Employment and Wealth Generation,
Annual Report 2024 (Page 167)
Annual Report 2023 (Page 165)
Annual Report 2022 (Page 160)
A : 608000
B : 746000
C : 519000 		During FY2024, Contribution to Zakat: KD 608, 000; FY2023: KD 746,000; FY2022: KD 519,000; FY2021: KD 476,000
Social Impact Assessment Community ABRDN Human Rights and Stakeholders: Human Rights and Communities,ADX S12: Community Investment,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Economic: Indirect Economic Impact,BM Social: Society,BRSR Principle 8: Inclusive and Equitable Development,Crisil S: Communities,CSA S: Social Reporting,EGX S: Impacts of Operations on Communities,ESG Risk.ai- S: Communities,FH S: Community Relations,FIMI Principle 09: Development of Communities,FTSE Russell S: Human Rights and Community,GCCA SC: Social Responsibility,GRESB Management: Risk Management,GRI 413: Local Communities,HSBC: Corporate Behaviour,IFC PS 4: Community Health Safety and Security,IIRF: Social and Relationship Capital,ISS Social: Social Impact of Products and Services,JPM S: Local Stakeholder Relationships,LSEG S: Community,MSCI S: Stakeholder Opposition,MSX S: Community Investment,SASB: Social Capital,SDG 01: No Poverty,SDG 02: Zero Hunger,SDG 04: Quality Education,SDG 08: Decent Work and Economic Growth,SDG 11: Sustainable Cities and Communities,SECN P8: Support Inclusive Growth and Equitable Development,SECP S: Relationship with Community,SECT 1.3: Business sustainability development ,SET S4 Community and Social Responsibility,SO Governance and Engagement P6: Development of Standards for Healthy Oceans,SO Governance and Engagement P7: People Rights in Ocean Related Activities,SO Ocean Health and Productivity P1: Impact of Activities on Ocean Health,STALYTCS: Community Relations,VE Social: Social and Economic Development,WEF Governance: Stakeholder Engagement,
Sustainability Report 2023 (Page 17)


Burgan Bank actively promotes social inclusion by contributing to and participating in community causes, demonstrating a steadfast commitment to supporting the local community in various areas, including health, youth, empowerment education, environment, and culture. The bank diligently works towards advancing the special needs segment of society, empowering women in society, and undertaking initiatives and activities to foster financial literacy and awareness in the communities it serves. The Bank’s products and service aim to ensure a seamless banking experience for customers. Burgan Bank recognizes the importance of internal stakeholder satisfaction and makes continuous efforts to enhance employee satisfaction and engagement
Social Bond Financing Metrics ASX S: Other Stakeholder Management,BRSR Principle 7: Responsible and Transparent,Crisil E: Resource Use, Green Products and Biodiversity,Crisil G: Management Track Record,ESG Risk.ai- G: Financial & Audit Control,GCCA SC: Social Responsibility,GRESB Performance: Tenants and Community,IFRS S1: Metrics and Targets,IIRF: Financial Capital,IIRF: Intellectual Capital,MSCI S: Product Liability,SASB: Leadership and Governance,SDG 17: Partnerships to Achieve the Goal,SET S4 Community and Social Responsibility,STALYTCS: ESG Integration - Financials,Tadawul S: Social Opportunities,WEF Governance: Ethical Behaviour,
Annual Report 2024 (Page 41)
Sustainability Financing Framework (Page 9)


Burgan Bank has established a Sustainable Finance Framework to support projects that generate environmental and social benefits aligning with its long-term vision and business strategy. This framework governs the allocation of proceeds from Green, Social and Sustainability Bonds and Loans ensuring compliance with internationally recognised principles; Burgan elected to create a Sustainable Financing Framework (“Framework”) in accordance with the ICMA Green Bond Principles (“GBP”) 20211 , the ICMA Social Bond Principles (“SBP”) 20212 , the ICMA Sustainability Bond Guidelines (“SBG”) 20213 , the LMA Green Loan Principles 2021 (“GLP”) 4 and the LMA Social Loan Principles 2021 (“SLP”) 5 – together, the “Principles”
Social Covenanted Financing Financing Metrics BLK 05:  Material Sustainability Related Risks and Opportunities,Crisil E: Resource Use, Green Products and Biodiversity,Crisil G: Management Track Record,ESG Risk.ai- G: Financial & Audit Control,IFRS S1: Metrics and Targets,IIRF: Financial Capital,MSCI S: Product Liability,SASB: Leadership and Governance,SDG 17: Partnerships to Achieve the Goal,STALYTCS: ESG Integration - Financials,Tadawul S: Social Opportunities,
Sustainable Financing Framework


Burgan considers itself to be an agent of positive change in the community, and thus, aspires to enhance its contributions to sustainability and its overall efforts towards national advancement to the benefit of all. The Bank is firmly committed to collaborating with all similarly concerned stakeholders on the betterment of the community, and the creation of a more prosperous and progressive society. To continue being a best-in-class financial services provider, the Bank has started to focus its responsibilities towards sustainability. In 2021, the Bank crafted its Environmental, Society and Governance (“ESG”) Framework, with the goal of consistently developing a holistic approach to providing financially sustainable, relevant, secure and innovative products and services to customers, stakeholders (e.g., employees, investors, regulators, suppliers), and the community at large. The Bank’s ESG Framework is held by four strong pillars, which are meant to reflect Burgan’s commitment to creating products that support local communities, steer people towards paths of financial growth, and contribute to a greener environment
Governance
Corporate Governance Policies Policies Stakeholders AB - Governance 02: Pay,ABRDN Corporate Behaviour: Polices and Practices,ADX G05: Ethics and Prevention of Corruption,Amundi G: Audit and Control,ASX G: Corporate Governance,BLK 05:  Material Sustainability Related Risks and Opportunities,BRSR 2 Section B: Management And Process Disclosures,Crisil G: Disclosures Practices,CSA Econ: Business Ethics,DB G: Corporate Governance,EGX A: General ,EGX G: Board and Management Structure,ESG Risk.ai- G: Shareholders Right,FB G: Board,FH G: Business Ethics,Fidelity G: Corporate Governance,FTSE Russell G: Corporate Governance,GRESB Management: Policies,GRI 2: GD Strategy, Policies and Practices,HSBC: Corporate Governance,ISS Governance: Business Ethics,JAM CG: Corporate Culture,JSE SD G: Compliance and Risk Management,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Business Conduct,RLAM G: Compliance,SAQ 5.0: Business Ethics,SASB: Leadership and Governance,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.1: Corporate governance policy ,SET G1 Policy Structure and Governance System,STALYTCS: Business Ethics,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,T Rowe Price G: ESG Accountability,Tadawul G: Corporate Governance,TPT 02 Implementation Strategy,TPT 05 Governance,WEF Governance: Governing Purpose,WFE G: Ethics and Anti-Corruption,
Company Website - About Burgan Bank - Corporate Governance
Annual Report 2024 (Page 74)
Company Website - Sustainability - Policies
A : 11

​​​​​​​​​​​​​​​​​​Burgan Bank is committed to the highest standards of corporate governance and recognizes that good governance is pivotal in helping the business to deliver its strategies whilst generating sustainable shareholder value and meeting its obligations towards shareholders and other stakeholders. As an essential part of this commitment, the Bank operates within a well-defined governance structure and embeds governance principles and practices in its operations based upon the four cornerstones of accountability, transparency, fairness and integrity. The Bank follows the guidelines of the Central Bank of Kuwait, which are based on Basel Committee recommendations on Corporate Governance. The Bank also counts on the community’s support and partnership in advocating excellence in corporate governance. Hence, the Bank appeals to all other market players for joining the Bank in contributing to a continuous enhancement of its quality by practicing good corporate governance not only for the corporate growth, but also for the prosperity of the State of Kuwait. The provisions under this CG manual shall apply to the Board of Directors, the Executive Management, employees and the service providers of the Bank; Burgan Bank Group has enhanced its administrative efficiency by following and applying the best practices in modern corporate governance methods, which contribute to reducing the risks that may be exposed to and increasing the degree of transparency
ESG Remuneration Policy Alignment Compensation and Benefits Policies ABRDN Corporate Behaviour: Polices and Practices,ABRDN Corporate Governance: Remuneration ,ADX G03: Incentivized Pay,Amundi G: Audit and Control,Amundi G: ESG Strategy,Amundi G: Remuneration,BLK 04: Executive Compensation,Boursa Kuwait G: Incentivized Pay,Crisil G: Disclosures Practices,CS - S: Human Capital,CSA Econ: Business Ethics,EGX A: General ,EGX G: Business Ethics and Responsibility,ESG Risk.ai- G: Pay,FH G: Executive Compensation,Fidelity G: Corporate Governance,FT - G03: Remuneration Practices,FTSE Russell G: Corporate Governance,GCCA BC: Compliance with Legal Requirements,GRESB Development: ESG Requirements,GRESB Management: Policies,GRI 2: GD Governance,HSBC: Corporate Behaviour,IFRS S1: Governance,ISS Governance: Corporate Governance,JAM CG: Remuneration,JSE SD G: Compliance and Risk Management,LGIM T: Transparency,LSEG G: Management,MSCI G: Corporate Governance,MSCI S: Human Capital,MSX G: Incentivized Pay,NZCS 1: 5. Metrics and Targets,OMERS G: Business Conduct,RLAM G: Compliance,SASB: Leadership and Governance,SDG 16: Peace Justice and Strong Institutions,SECT 1.3: Business sustainability development ,SECT 2.1: Corporate governance policy ,SET G1 Policy Structure and Governance System,SET G2 Sustainability Policy and Strategy,T Rowe Price G: Executive Compensation,Tadawul G: Corporate Behaviour,Tadawul G: Corporate Governance,TPT 02 Implementation Strategy,TPT 05 Governance,Vanguard G: Executive Compensation,Vanguard G: Oversight of Strategy,VE Governance: Executive Remuneration,WEF Governance: Quality of Governing Body,
Annual Report 2024 (Page 41, 42)
Sustainability Report 2024 (Page 54, 55)


The Management ESG Committee (MESGC) drives the integration of ESG policies across the Bank, ensuring alignment with global frameworks such as the Global Reporting Initiative (GRI) and the UN Sustainable Development Goals (SDGs); Introduced “Pay link to sustainability” for rollout in 2025, embedding ESG governance in the Bank’s performance metrics; Burgan Bank’s remuneration policy is designed to attract, retain and reward top talent while ensuring fairness, consistency and risk-balanced practices. Aligned with the Bank’s commitment to strong corporate governance and long-term value creation, the policy offers a structured and transparent compensation framework; We are in the process of incorporating ESG considerations into our performance indicators to reinforce our commitment to sustainable practices where select senior management members responsible for embedding sustainability into all divisional initiatives will be evaluated against ESG scorecard objectives
Governance Oversight Framework Board of Directors ABRDN Corporate Behaviour: Polices and Practices,ABRDN Corporate Governance: Board Issues ,Amundi G: Audit and Control,ASX G: Corporate Governance,BLK 01: Boards and Directors,BRSR 2 Section B: Management And Process Disclosures,Crisil G: Board Composition, Independence and Functioning,CSA Econ: Corporate Governance,DB G: Corporate Governance,EGX A: General ,EGX G: Board and Management Structure,ESG Risk.ai- G: Effective Board,FH G: Board Composition and Board Independence,Fidelity G: Corporate Governance,FTSE Russell G: Corporate Governance,Glass Lewis: Board Accountability,GRESB Management: Leadership,GRI 2: GD Governance,HSBC: Corporate Governance,IFRS S1: Governance,ISS Governance: Corporate Governance,JAM CG: Boards and Executive Leadership,JSE CD Governance: Board Direction and Tone,JSE CD Governance: Board Oversight of Implementation of Strategy,JSE SD S: Labour Standards,LSEG G: Management,MA G: Governance Oversight Framework,MSCI G: Corporate Governance,MSX E: Environmental Board Oversight,OMERS G: Business Conduct,RLAM G: Compliance,SASB: Leadership and Governance,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.1: Corporate governance policy ,SET S2 Fair Labor Practices,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,T Rowe Price G: ESG Accountability,Tadawul G: Corporate Governance,TPT 05 Governance,Vanguard G: Oversight of Strategy,VE Governance: Board of Directors,WEF Governance: Governing Purpose,WFE E: Environmental Oversight (2),
Annual Report 2024 (Page 74)
Annual Report 2024 (Page 59)
Sustainability Report 2024 (Page 29)


The Board has overall responsibility for the Bank, including approving and overseeing the implementation of the Bank’s strategic objectives, risk strategy, corporate governance and corporate values; The Board holds ultimate responsibility for supervising the execution of the Bank’s business strategy which supports risk strategy and risk appetite; At Burgan Bank, the Board of Directors serves as the highest governance body, providing strategic direction, oversight and risk management to ensure the Bank’s long-term success. Through a structured framework of Board-level and management committees, the Board actively monitors and guides the Bank’s operations ensuring robust decision-making and regulatory compliance
Allocation of Duties and Responsibilities Board of Directors ABRDN Corporate Behaviour: Polices and Practices,ABRDN Corporate Governance: Board Issues ,Amundi G: Audit and Control,ASX G: Corporate Governance,BLK 01: Boards and Directors,Crisil G: Board Composition, Independence and Functioning,CS - S: Human Capital,CSA Econ: Corporate Governance,DB G: Corporate Governance,EGX G: Board and Management Structure,ESG Risk.ai- G: Effective Board,Fidelity G: Corporate Governance,FTSE Russell G: Corporate Governance,Glass Lewis: Board Accountability,GRESB Management: Leadership,GRI 2: GD Governance,HSBC: Corporate Behaviour,IFRS S1: Governance,ISS Governance: Corporate Governance,JAM CG: Boards and Executive Leadership,JSE SD G: Compliance and Risk Management,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Business Conduct,RLAM G: Compliance,SASB: Leadership and Governance,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.2: Corporate governance structure and material facts,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,TPT 05 Governance,VE Governance: Board of Directors,WEF Governance: Governing Purpose,
Annual Report 2024 (Page 75-78)


The Board has established the Board Committees in order to enhance its supervision effectiveness over operations of the Bank. Each committee member’s expertise, skills and background were considered while forming the committees to ensure the best supervision of the committee over the Bank’s operation according to each committee responsibilities; Board committees: Board Corporate Governance Committee; Board Audit Committee; Board Risk Committee; Board Nomination and Remuneration Committee; Board Credit and Investment Committee
Corporate Culture Management Employees ABRDN Corporate Behaviour: Polices and Practices,Amundi G: ESG Strategy,CSA Econ: Business Ethics,ESG Risk.ai- G: Business Ethics,FH G: Corporate Culture and Behavior,Fidelity G: Corporate Governance,FT - G02: Sustainability Management and Culture,FTSE Russell G: Corporate Governance,GRESB Management: Leadership,HKEX S B1: Employment,HSBC: Corporate Governance,ISS Governance: Business Ethics,JAM CG: Corporate Culture,LSEG G: Management,MSCI G: Corporate Behavior,OMERS G: Business Conduct,SASB: Leadership and Governance,SDG 16: Peace Justice and Strong Institutions,SET G1 Policy Structure and Governance System,STALYTCS: Business Ethics,T Rowe Price E: Environmental Management,Tadawul G: Corporate Governance,TPT 05 Governance,WEF Governance: Governing Purpose,
Annual Report 2024 (Page 32)
Annual Report 2024 (Page 44)
Sustainability Report 2024 (Page 24)


Building and fostering a culture of trust and integrity; Ensuring employees feel valued; Facilitating lateral and vertical growth for employees; Burgan’s philosophy is to build our people in line with our vision, to be the most progressive bank in Kuwait, driven by our employees, customers and community; Diversity, Equity and inclusion is the foundation of our corporate culture and is crucial to maintaining our commitment to be a progressive and sustainable organisation; By maintaining a culture of integrity and ethical leadership, the Bank remains committed to strengthening corporate governance as a cornerstone of sustainable growth and financial stability; In line with its efforts to support employees’ personal and professional growth, Burgan Bank remains equally committed to maintaining high morale through initiatives such as the talent recognition program, Burgan Beacon, as well as the diverse health and wellness initiatives, such as the Lean-In Circle for Women Empowerment program, the Rock Your Habits fitness challenge, and the medical services delivered through the dedicated on-site clinic. Other efforts include adding employees’ birthdays to their credit of annual paid leaves, reducing work hours on Thursdays, and offering fathers a five-day paternity leave – guaranteeing that employees enjoy a healthy work-life balance that brings out the best in them inside and outside their workplace. Another facet of Burgan Bank’s efforts to foster a nurturing work environment is its commitment to diversity, inclusion, and equal opportunity across all departments, branches, and executive levels. This frontier spans several notable initiatives, such as the Bank’s Empower Her initiative for women empowerment in the workplace and leadership positions, as well as its continued support for the Partners to Hire forum and training program, dedicated to enabling Kuwaiti talents with disabilities in the workplace and paving the way for their sustainable inclusion in the labor force
Behaviour and Business Ethics Employees AB - Governance 04: Business Ethics,ABRDN Corporate Behaviour: Polices and Practices,ADX G05: Ethics and Prevention of Corruption,Amundi G: Ethics,ASX G: Corporate Governance,Boursa Kuwait G: Ethics and Anti Corruption,Crisil G: Disclosures Practices,CSA Econ: Business Ethics,DB G: Corporate Governance,DFM G6: Ethics and Anti Corruption,EcoVadis: Ethics,EGX G: Business Ethics and Responsibility,ESG Risk.ai- G: Business Ethics,FH G: Business Ethics,Fidelity G: Corporate Governance,Fidelity G: Ethics and Culture,FIMI Principle 02: Business with Ethical Practices ,FTSE Russell G: Corporate Governance,GRESB Management: Leadership,GRI 2: GD Strategy, Policies and Practices,HSBC: Corporate Behaviour,ISS Governance: Business Ethics,JAM CG: Corporate Culture,JSE SD G: Ethical Behaviour,LSEG G: Management,MSCI G: Corporate Behavior,OMERS G: Business Conduct,RLAM G: Business Ethics,RLAM G: Compliance,SAQ 5.0: Business Ethics,SASB: Leadership and Governance,SDG 08: Decent Work and Economic Growth,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.1: Corporate governance policy ,SET G1 Policy Structure and Governance System,SO Ocean Health and Productivity P4: Use and Impact on Marine Resources,STALYTCS: Business Ethics,STALYTCS: Corporate Governance,T Rowe Price G: ESG Accountability,Tadawul G: Corporate Behaviour,WEF Governance: Ethical Behaviour,WFE G: Ethics and Anti-Corruption,
Annual Report 2024 (Page 75)
Sustainability Report 2024 (Page 34)
Sustainability Report 2024 (Page 28)


These values and standards govern employee interactions with our clients, competitors, business partners, government and regulatory authorities, and shareholders, as well as with other employees. In addition, it forms the cornerstone of our policies, which provide guidance on compliance with applicable laws and regulations; Burgan Bank’s Directors, Executive Management and employees are committed to the highest degree of adherence to the code of conduct policies; Burgan Bank’s Board-approved Code of Business Conduct and Ethics establishes clear professional standards and guides ethical decision-making at all levels; Burgan Bank ensures full compliance with laws and directives from the CBK and other regulators. Governance and oversight include: Board Corporate Governance Committee, which monitors compliance; An independent Compliance Team conducting risk assessments, testing and staff training; Regular policy reviews to align with evolving regulatory expectations; By maintaining a culture of integrity and ethical leadership, the Bank remains committed to strengthening corporate governance as a cornerstone of sustainable growth and financial stability; Therefore, it is the Bank’s policy that all its employees continue to work with integrity, honesty, fairness, equity, equality, the highest standards of ethics, and prudency
ESG Guideline Compliance Framework ABRDN Corporate Behaviour: Polices and Practices,ADX G08: Disclosure Practices,Amundi G: Audit and Control,Amundi G: ESG Strategy,BLK 02: Auditors and Audit Related Issues,BM Environmental: Compliance,BM Social: Compliance,Boursa Kuwait G: Disclosure Practices,Crisil G: Disclosures Practices,EGX G: Business Ethics and Responsibility,FH G: Management of Legal and Regulatory Environment,Fidelity G: Corporate Governance,GCCA SC: Environment and Nature,GRESB Development: ESG Requirements,GRI 2: GD Strategy, Policies and Practices,HSBC: Corporate Governance,ISS Governance: Business Ethics,JSE SD G: Compliance and Risk Management,LSEG G: CSR Strategy,MSCI G: Corporate Governance,OMERS G: Business Conduct,RLAM G: Compliance,SASB: Leadership and Governance,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT A3: Heads of internal audit and compliance units ,SET G1 Policy Structure and Governance System,SO Ocean Health and Productivity P4: Use and Impact on Marine Resources,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,T Rowe Price G: ESG Accountability,Tadawul G: Corporate Governance,WEF Governance: Governing Purpose,
Sustainability Report 2024 (Page 17)


Burgan Bank's guiding frameworks and guidelines: a) Reporting Frameworks: Global Reporting Initiative (GRI) and Sustainability Accounting Standards Board (SASB); b) National Guidelines: Kuwait Vision 2035 and Boursa Kuwait; c) Sustainable Development Goals (SDGs), Principles for Responsible Investment (PRI), and International Finance Corporation (IFC)
Ethical Standard Audits Risk Control ABRDN Corporate Behaviour: Polices and Practices,ADX G05: Ethics and Prevention of Corruption,ADX G09: External Assurance,Amundi G: Audit and Control,Amundi G: Ethics,BLK 02: Auditors and Audit Related Issues,Boursa Kuwait G: Ethics and Anti Corruption,Crisil G: Management Track Record,CSA Econ: Business Ethics,DB G: Corporate Governance,DFM G6: Ethics and Anti Corruption,EGX G: Business Ethics and Responsibility,ESG Risk.ai- G: Business Ethics,FB G: Assurance and Ethics,FH G: Business Ethics,Fidelity G: Corporate Governance,Fidelity G: Ethics and Culture,FIMI Principle 10: Verifiable Stakeholder Reporting ,FTSE Russell G: Corporate Governance,GRESB Management: Leadership,GRI 2: GD Reporting Practice,HSBC: Corporate Behaviour,ISS Governance: Business Ethics,ISS Governance: Corporate Governance,JAM CG: Corporate Culture,JSE SD G: Ethical Behaviour,LAM G05: Independent Audit,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Business Conduct,RLAM G: Business Ethics,SASB: Leadership and Governance,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT A3: Heads of internal audit and compliance units ,SET G1 Policy Structure and Governance System,SO Governance and Engagement P6: Development of Standards for Healthy Oceans,SO Ocean Health and Productivity P4: Use and Impact on Marine Resources,STALYTCS: Business Ethics,STALYTCS: Corporate Governance,Tadawul G: Corporate Behaviour,WEF Governance: Ethical Behaviour,WFE G: External Assurance,
Annual Report 2024 (Page 84)
Annual Report 2024 (Page 135)
Sustainability Report 2024 (Page 34)


We have complied with the independence and other ethical requirements of the Code of Ethics for Professional Accountants issued by the International Ethics Standards Board for Accountants, which is founded on fundamental principles of integrity, objectivity, professional competence and due care, confidentiality and professional behavior; We also provide those charged with governance with a statement that we have complied with relevant ethical requirements regarding independence and communicate with them all relationships and other matters that may reasonably be thought to bear on our independence, and where applicable, actions taken to eliminate threats or safeguards applied; Internal Audit conducts an Audit of Conduct, Culture, and Ethics to assess key controls like the Code of Business Ethics, Conflict of Interest, Whistleblower Policy, Conduct Risk Management, Culture/Conduct Risk Indicators and Board and Management Reporting
Implementation of Codes of Conduct Policies ABRDN Corporate Behaviour: Polices and Practices,Amundi G: Audit and Control,BRSR 2 Section B: Management And Process Disclosures,Crisil G: Disclosures Practices,CSA Econ: Business Ethics,CSA Econ: Codes of Business Conduct,DB G: Corporate Governance,EGX G: Business Ethics and Responsibility,ESG Risk.ai- G: Business Ethics,FH G: Business Ethics,Fidelity G: Corporate Governance,FIMI Principle 10: Verifiable Stakeholder Reporting ,FTSE Russell G: Risk Management,GRESB Management: Leadership,GRI 2: GD Strategy, Policies and Practices,HKEX S B1: Employment,HSBC: Corporate Governance,ISS Governance: Business Ethics,JAM CG: Corporate Culture,JSE SD G: Ethical Behaviour,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Business Conduct,RLAM G: Business Ethics,SAQ 5.0: Company Management,SASB: Leadership and Governance,SDG 08: Decent Work and Economic Growth,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECP S: Employee Management,SECT 2.1: Corporate governance policy ,SET G1 Policy Structure and Governance System,SO Governance and Engagement P6: Development of Standards for Healthy Oceans,SO Ocean Health and Productivity P4: Use and Impact on Marine Resources,STALYTCS: Business Ethics,Tadawul G: Corporate Behaviour,TPT 02 Implementation Strategy,WEF Governance: Ethical Behaviour,
Annual Report 2024 (Page 74)
Annual Report 2024 (Page 81)
Sustainability Report 2024 (Page 35)


Throughout the year, the Board had several training sessions, on Fraud and Anti Money Laundring, Cybersecurity and Social and Environmental Governance. These trainings have played an influential role on the Banks latest strategy; The Group Anti-Financial Crime Department performs the following ongoing activities: Updating and implementing Anti-Financial Crime policies and procedures; Strengthening Know the Customer (KYC) procedures and forms; Raising awareness through training and guidance across the Group; A zero-tolerance policy against financial crimes is upheld through mandatory Code of Conduct and AML training for employees and Board members, role-specific awareness sessions and periodic audits by the Group AFC function, ensuring compliance and accountability across all operations; Senior Management and General Managers shall be responsible for implementation of this Code throughout the Bank. They shall ensure that employees in their respective groups are fully aware of, and are following the provisions of, the Code
Scope of Policies and Practices Policies ABRDN Corporate Behaviour: Polices and Practices,Amundi G: Audit and Control,ASX G: Corporate Governance,BRSR 2 Section B: Management And Process Disclosures,Crisil G: Disclosures Practices,CSA Econ: Business Ethics,DB G: Corporate Governance,EGX G: Business Ethics and Responsibility,ESG Risk.ai- G: Business Ethics,FH G: Business Ethics,Fidelity G: Corporate Governance,FTSE Russell G: Corporate Governance,GRESB Management: Policies,GRI 2: GD Strategy, Policies and Practices,HSBC: Corporate Behaviour,ISS Governance: Business Ethics,JAM CG: Corporate Culture,JSE SD G: Ethical Behaviour,MSCI G: Corporate Governance,OMERS G: Business Conduct,RLAM G: Business Ethics,RLAM G: Compliance,SAQ 5.0: Company Management,SASB: Leadership and Governance,SDG 08: Decent Work and Economic Growth,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.1: Corporate governance policy ,SET G1 Policy Structure and Governance System,SO Governance and Engagement P7: People Rights in Ocean Related Activities,SO Ocean Health and Productivity P4: Use and Impact on Marine Resources,STALYTCS: Business Ethics,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Behaviour,Tadawul G: Corporate Governance,TPT 02 Implementation Strategy,WEF Governance: Governing Purpose,WSA 08: Ethical and Transparent Operations,
Sustainability Report 2024 (Page 28)


Strong corporate governance is the foundation of Bank’s ability to protect the interests of shareholders, stakeholders and the broader financial ecosystem. By upholding the highest standards of transparency, accountability and ethical conduct, we foster trust, mitigate risks and ensure long-term sustainability; We maintain rigorous policies, systems and reporting mechanisms to ensure full compliance with regulatory requirements and industry standards
Dedicated Person for Risk Management Board of Directors Risk Control ABRDN Corporate Governance: Board Issues ,Amundi G: Audit and Control,BLK 01: Boards and Directors,Crisil G: Board Composition, Independence and Functioning,CSA Econ: Risk and Crisis Management,DB G: Business Resilience,EGX G: Business Ethics and Responsibility,ESG Risk.ai- G: Effective Board,FH G: Board Composition and Board Independence,FH G: Risk Management,Fidelity E: High Impact Risk Management,Fidelity G: Corporate Governance,FTSE Russell G: Risk Management,GRESB Management: Leadership,GRESB Management: Risk Management,GRESB Performance: Risk Assessment,GRI 2: GD Governance,HSBC: Corporate Governance,IFRS S1: Governance,IFRS S1: Risk Management,ISS Governance: Corporate Governance,JAM CG: Systemic Risks,JSE CD Strategy: Climate Impacts Risks and Opportunities,JSE SD G: Compliance and Risk Management,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Risk Management,SAQ 5.0: Company Management,SASB: Leadership and Governance,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 1.2: Risk management,SET G3 Sustainability Risk Management,STALYTCS: Corporate Governance,T Rowe Price E: Environmental Management,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,TPT 05 Governance,VE Governance: Board of Directors,WEF Governance: Risk and Opportunity Oversight,
Sustainability Report 2024 (Page 32)


Risk Governance and Reporting - Board of Directors: Sets the Bank’s risk appetite and monitoring its strategic execution; Board Risk Committee: Oversees material risks with support of Board Audit Committee (BAC), Board Corporate Governance Committee (BCGC) and Board Nominations and Renumeration Committee (BNRC) and specific management committees; Risk Management Group: Led by the Chief Risk Officer; Risk Accountabilities and Skills - To ensure comprehensive risk oversight, Burgan Bank follows the Three Lines of Defense Model, which separates risk accountability across different levels: 1st Line of Defense - Business and Support Units Actively identify, assess and manage risks in their respective functions; 2nd Line of Defense - Risk and Compliance Functions Develop the risk framework, set risk appetite and oversee risk policies; 3rd Line of Defense - Internal Audit Provides objective oversight and evaluates effectiveness of risk management practices
Expertise and Training for Risk Management Functions Board of Directors Risk Control Training ABRDN Corporate Behaviour: Polices and Practices,ABRDN Corporate Governance: Board Issues ,Amundi G: Audit and Control,BLK 01: Boards and Directors,BRSR Principle 1: Ethical Transparent and Accountable,Crisil G: Board Composition, Independence and Functioning,CSA Econ: Risk and Crisis Management,CSA S: Human Capital Development,DB G: Business Resilience,EGX G: Business Ethics and Responsibility,ESG Risk.ai- G: Effective Board,FH G: Risk Management,Fidelity E: High Impact Risk Management,Fidelity G: Corporate Governance,FIMI Principle 03: Risk Management Strategies,FTSE Russell G: Risk Management,GRESB Management: Risk Management,GRESB Performance: Risk Assessment,HSBC: Corporate Governance,ISS Social: Staff,JAM CG: Systemic Risks,JSE CD Strategy: Climate Impacts Risks and Opportunities,JSE SD G: Compliance and Risk Management,LSEG S: Workforce,MSCI G: Corporate Governance,OMERS G: Business Conduct,OMERS G: Risk Management,SASB: Leadership and Governance,SDG 16: Peace Justice and Strong Institutions,SECT 1.2: Risk management,SET G3 Sustainability Risk Management,STALYTCS: Human Capital,T Rowe Price E: Environmental Management,Tadawul G: Corporate Governance,VE Governance: Board of Directors,WEF Governance: Risk and Opportunity Oversight,
Annual Report 2024 (Page 61)
Sustainability Report 2024 (Page 35)


Implemented Non-Financial Risk training for Risk Champions and Management; Employee training to ensure the effectiveness of the business & operational continuity and fraud risk management programme; Ongoing training for AML staff, including weekly case discussions and investigative training to maintain industry best practices; Monthly awareness sessions to educate employees on KYC (Know the Customer) procedures and AML risk
Risk Management Processes Board of Directors Employees Risk Control Training ABRDN Corporate Behaviour: Polices and Practices,ABRDN Corporate Governance: Board Issues ,Amundi G: Audit and Control,BLK 01: Boards and Directors,BLK 02: Auditors and Audit Related Issues,BLK 06: Other Corporate Governance Matters and Shareholder Protections,BRSR Principle 1: Ethical Transparent and Accountable,Crisil G: Board Composition, Independence and Functioning,CSA Econ: Risk and Crisis Management,CSA S: Human Capital Development,DB G: Business Resilience,EGX G: Business Ethics and Responsibility,ESG Risk.ai- G: Effective Board,FH G: Risk Management,Fidelity E: High Impact Risk Management,Fidelity G: Corporate Governance,FIMI Principle 03: Risk Management Strategies,FTSE Russell G: Risk Management,GRESB Management: Risk Management,GRESB Performance: Risk Assessment,HSBC: Corporate Governance,IFRS S1: Governance,IFRS S1: Risk Management,ISS Social: Staff,JAM CG: Systemic Risks,JSE CD Strategy: Climate Impacts Risks and Opportunities,JSE SD G: Compliance and Risk Management,LSEG S: Workforce,MSCI G: Corporate Governance,OMERS G: Business Conduct,OMERS G: Risk Management,SASB: Leadership and Governance,SDG 16: Peace Justice and Strong Institutions,SECT 1.2: Risk management,SET G3 Sustainability Risk Management,STALYTCS: Human Capital,T Rowe Price E: Environmental Management,Tadawul G: Corporate Governance,VE Governance: Board of Directors,WEF Governance: Risk and Opportunity Oversight,
Annual Report 2024 (Page 94)
Annual Report 2024 (Page 60)
Annual Report 2024 (Page 80)


The Operational Risk Department provides oversight across the Bank in order to identify, measure, monitor and control its inherent risk exposures across the Bank’s Operational Business areas at all levels by using different tools such as Risk and Control Assessment, Incident Management, and Key Risk Indicators; Structured approach used to identify, assess and manage various risks that could impact the Bank’s ability to achieve its strategic objectives; Risk Management reports are aimed at ensuring the timely reporting of the Group’s risk profile to Senior Management, Board and to the relevant Committees for appropriate action; At Burgan Bank, our risk management policy encompasses a wide spectrum of risks, ensuring a structured and proactive approach to risk mitigation
Independence of Risk Management Risk Control AB - Governance 06: Independence,ABRDN Corporate Behaviour: Polices and Practices,ABRDN Corporate Governance: Board Issues ,Amundi G: Audit and Control,BLK 02: Auditors and Audit Related Issues,BLK 06: Other Corporate Governance Matters and Shareholder Protections,Crisil G: Board Composition, Independence and Functioning,CSA Econ: Risk and Crisis Management,DB G: Business Resilience,EGX G: Business Ethics and Responsibility,ESG Risk.ai- G: Effective Board,FH G: Risk Management,Fidelity E: High Impact Risk Management,Fidelity G: Corporate Governance,FTSE Russell G: Risk Management,GRESB Management: Risk Management,GRESB Performance: Risk Assessment,HSBC: Corporate Governance,IFRS S1: Risk Management,ISS Governance: Corporate Governance,JAM CG: Systemic Risks,JSE CD Strategy: Climate Impacts Risks and Opportunities,JSE SD G: Compliance and Risk Management,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Risk Management,SASB: Leadership and Governance,SDG 16: Peace Justice and Strong Institutions,SDG 17: Partnerships to Achieve the Goal,SECN P1: Govern with Ethics Transparency and Accountability,SECT 1.2: Risk management,SET G3 Sustainability Risk Management,SO Ocean Health and Productivity P4: Use and Impact on Marine Resources,STALYTCS: Corporate Governance,T Rowe Price E: Environmental Management,Tadawul G: Corporate Governance,WEF Governance: Risk and Opportunity Oversight,
Annual Report 2024 (Page 59)


The Bank’s risk management framework is based on a clear understanding of various risks, disciplined risk assessment, measurement procedures and continuous monitoring. The Risk Management Group is headed by the Chief Risk Officer, who reports directly to the Board Risk Committee to ensure the independence of the function. The Risk Management Group does not have any business targets in terms of either level of business or income/profits to be achieved, to ensure that the Bank’s risks are managed prudently and efficiently. One of the main focuses of the Risk Management Group is to drive the risk management framework and the risk culture within the Bank. The Bank has implemented a Risk Appetite Framework in line with internationally accepted best practices, which establishes the Risk Thresholds across Burgan Bank Group and its subsidiaries. It has implemented a Risk Culture Program over the past two years in order to raise risk awareness across the Bank. The Bank has a comprehensive Risk Policy that stipulates the need to identify, measure, manage and mitigate risks taken by the Bank
Fraud Risk Control Policies Policies Risk Control ABRDN Corporate Behaviour: Controversies,ABRDN Corporate Behaviour: Polices and Practices,ABRDN Corporate Governance: Accounting and Audit,Amundi G: Audit and Control,BLK 02: Auditors and Audit Related Issues,BRSR 2 Section B: Management And Process Disclosures,Crisil G: Disclosures Practices,CSA Econ: Risk and Crisis Management,DB G: Business Resilience,DB G: Corporate Governance,EGX G: Business Ethics and Responsibility,ESG Risk.ai- G: Business Ethics,FH G: Risk Management,Fidelity E: High Impact Risk Management,Fidelity G: Corporate Governance,FIMI Principle 03: Risk Management Strategies,FTSE Russell G: Risk Management,GRESB Management: Policies,GRESB Management: Risk Management,GRESB Performance: Risk Assessment,GRI 2: GD Strategy, Policies and Practices,HSBC: Corporate Behaviour,JAM CG: Systemic Risks,JSE SD G: Compliance and Risk Management,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Risk Management,RLAM G: Compliance,SASB: Leadership and Governance,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 1.2: Risk management,SET G1 Policy Structure and Governance System,SET G3 Sustainability Risk Management,SO Ocean Health and Productivity P4: Use and Impact on Marine Resources,STALYTCS: Bribery and Corruption,STALYTCS: Corporate Governance,Tadawul G: Corporate Behaviour,UNGC Principle 10 Anti Corruption,VE Governance: Audit and Internal Controls,WEF Governance: Risk and Opportunity Oversight,
Annual Report 2024 (Page 95)
Sustainability Report 2024 (Page 35)
Customer Protection Policy (Page 5)


The Fraud Unit was established in February 2024 within the Non-financial Risk department is working on the implementation of the Fraud Risk Management Framework, coordinating the fraud investigations and monitoring the fraud occurrences and attempts across the bank; Burgan has a robust prevention, detection, and response plan in place across the organization; Burgan Bank remains committed to upholding a strong compliance culture throughout the organisation to ensure compliance to applicable laws, regulations, and standards as well as the prevention of financial crime (e.g. money laundering, terrorism financing, fraud, corruption and bribery) through a robust Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) framework aligned with CBK regulations and Kuwait Law 106/2013; The Bank must protect the customers’ deposits, savings, and other financial assets which are in the purview of their dealings with the Bank, by placing efficient internal control systems that are efficient and have a high standard of accurate control for the goal of limiting fraud and embezzlement transactions or misuse of financial services, and continuously ensure the efficiency of the systems used to keep up with the changes in fraud methods
Anti Corruption Policy Policies Risk Control AB - Governance 07: Corruption,ABRDN Corporate Behaviour: Polices and Practices,ADX G05: Ethics and Prevention of Corruption,Amundi G: Audit and Control,ASX S: Other Stakeholder Management,BM Social: Anti Corruption,Boursa Kuwait G: Ethics and Anti Corruption,BRSR 2 Section B: Management And Process Disclosures,BRSR Principle 1: Ethical Transparent and Accountable,Crisil G: Disclosures Practices,CS - G: Bribery and Corruption,CSA Econ: Business Ethics,DB G: Corporate Governance,DFM G6: Ethics and Anti Corruption,EcoVadis: Ethics,EGX A: General ,EGX G: Business Ethics and Responsibility,ESG Risk.ai- G: Business Ethics,FH G: Bribery and Corruption,FH G: Business Ethics,Fidelity G: Bribery and Corruption,Fidelity G: Corporate Governance,FIMI Principle 02: Business with Ethical Practices ,FT - G01: Anti Bribery and Corruption,FTSE Russell G: Anti Corruption,GCCA BC: Anti Bribery and Corruption,GCCA BC: Compliance with Legal Requirements,GRESB Management: Policies,GRI 11.20 Anti Corruption,GRI 12.20 Anti Corruption,GRI 13.26 Anti-Corruption,GRI 205: Anti-corruption,GRI 2: GD Strategy, Policies and Practices,HKEX S B7: Anti Corruption,HSBC: Corporate Behaviour,ISS Governance: Business Ethics,JPM G: Bribery and Corruption,JSE SD G: Compliance and Risk Management,LGIM S: Human Capital,LSEG G: Management,MSCI G: Corporate Behavior,MSX G: Ethics and Anti Corruption,OMERS G: Anti-Corruption and Anti-Money Laundering,RLAM G: Bribery and Corruption,SAQ 5.0: Business Ethics,SASB: Leadership and Governance,SDG 08: Decent Work and Economic Growth,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.1: Corporate governance policy ,SET G1 Policy Structure and Governance System,STALYTCS: Bribery and Corruption,STALYTCS: Business Ethics,STALYTCS: Corporate Governance,Tadawul G: Corporate Behaviour,UNGC Principle 10 Anti Corruption,Vanguard G: Oversight of Strategy,VE Governance: Anti Corruption,WEF Governance: Ethical Behaviour,WFE G: Ethics and Anti-Corruption,
Sustainability Report 2024 (Page 35)
AML CTF Policy Statement


A zero-tolerance policy against financial crimes is upheld through mandatory Code of Conduct and AML training for employees and Board members, role-specific awareness sessions and periodic audits by the Group AFC function, ensuring compliance and accountability across all operations; The purpose of this policy statement addressed herby is an acknowledgment that Burgan Bank Group as a financial institution adheres that it is committed to upholding the highest standards of integrity and ethical conduct in the financial industry. Our Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) Policy is designed to prevent and combat illicit activities, ensuring a secure financial environment for all including but not limited to; Individual customers, corporate legal entities, affiliated institutions, and all of its employees
Anti Corruption Training Risk Control Training AB - Governance 07: Corruption,ABRDN Corporate Behaviour: Polices and Practices,ADX G05: Ethics and Prevention of Corruption,Amundi G: Audit and Control,ASX S: Other Stakeholder Management,BM Social: Anti Corruption,Boursa Kuwait G: Ethics and Anti Corruption,BRSR Principle 1: Ethical Transparent and Accountable,CS - G: Bribery and Corruption,CSA Econ: Business Ethics,DB G: Corporate Governance,DB S: Human Capital,DFM G6: Ethics and Anti Corruption,EcoVadis: Labor and Human Rights,EGX G: Business Ethics and Responsibility,ESG Risk.ai- G: Business Ethics,ESG Risk.ai- S: Workforce,FH G: Bribery and Corruption,FH S: Employee Relations,Fidelity G: Bribery and Corruption,Fidelity G: Corporate Governance,FT - G01: Anti Bribery and Corruption,FTSE Russell G: Anti Corruption,FTSE Russell G: Corporate Governance,GCCA BC: Anti Bribery and Corruption,GCCA BC: Compliance with Legal Requirements,GRESB Management: Risk Management,GRI 11.20 Anti Corruption,GRI 12.20 Anti Corruption,GRI 13.26 Anti-Corruption,GRI 205: Anti-corruption,HKEX S B3: Development and Training,HKEX S B7: Anti Corruption,HSBC: Corporate Governance,ISS Social: Staff,JPM G: Bribery and Corruption,JSE SD G: Compliance and Risk Management,LGIM S: Human Capital,LSEG S: Workforce,MSCI G: Corporate Behavior,MSX G: Ethics and Anti Corruption,OMERS G: Anti-Corruption and Anti-Money Laundering,RLAM G: Bribery and Corruption,SAQ 5.0: Business Ethics,SASB: Leadership and Governance,SDG 08: Decent Work and Economic Growth,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.1: Corporate governance policy ,SET G1 Policy Structure and Governance System,STALYTCS: Bribery and Corruption,STALYTCS: Human Capital,Tadawul G: Corporate Behaviour,UNGC Principle 10 Anti Corruption,VE Governance: Anti Corruption,WEF Governance: Ethical Behaviour,WFE G: Ethics and Anti-Corruption,
Annual Report 2024 (Page 74)
Sustainability Report 2024 (Page 35)
Employee Code of Conduct (Page 14)


Throughout the year, the Board had several training sessions, on Fraud and Anti Money Laundring, Cybersecurity and Social and Environmental Governance. These trainings have played an influential role on the Banks latest strategy; Monthly awareness sessions to educate employees on KYC (Know the Customer) procedures and AML risk; The Bank gives AML training to each employee and provides copies of the prevailing laws and CBK regulations to its employees to read and comply with the guidelines therein
Anti Money Laundering Policy Policies Risk Control ABRDN Corporate Behaviour: Polices and Practices,Amundi G: Audit and Control,ASX S: Other Stakeholder Management,BRSR 2 Section B: Management And Process Disclosures,BRSR Principle 1: Ethical Transparent and Accountable,Crisil G: Disclosures Practices,CS - G: Bribery and Corruption,CSA Econ: Business Ethics,DB G: Corporate Governance,EGX A: General ,ESG Risk.ai- G: Business Ethics,FH G: Business Ethics,Fidelity G: Corporate Governance,FIMI Principle 02: Business with Ethical Practices ,FT - G01: Anti Bribery and Corruption,GCCA BC: Compliance with Legal Requirements,GRESB Management: Policies,GRI 205: Anti-corruption,GRI 2: GD Strategy, Policies and Practices,HSBC: Corporate Behaviour,ISS Governance: Business Ethics,JSE SD G: Compliance and Risk Management,LAM S09: Money Laundering Practices,LSEG G: Management,MSCI G: Corporate Behavior,OMERS G: Anti-Corruption and Anti-Money Laundering,RLAM G: Compliance,SAQ 5.0: Business Ethics,SASB: Leadership and Governance,SDG 08: Decent Work and Economic Growth,SDG 16: Peace Justice and Strong Institutions,SDG 17: Partnerships to Achieve the Goal,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.1: Corporate governance policy ,SET G1 Policy Structure and Governance System,SO Ocean Health and Productivity P4: Use and Impact on Marine Resources,STALYTCS: Business Ethics,STALYTCS: Corporate Governance,Tadawul G: Corporate Behaviour,Vanguard G: Oversight of Strategy,WEF Governance: Ethical Behaviour,
Annual Report 2024 (Page 80)
Sustainability Report 2024 (Page 35)
Anti-Money Laundry & Combating Terrorism Financing Policy Statement


The Group Anti-Financial Crime Department performs the following ongoing activities: Updating and implementing Anti-Financial Crime policies and procedures; The GAFC implements a Risk-Based Approach program that complies with the State of Kuwait Combating Money Laundering and Terrorist Financing laws and regulations, international laws and guidelines; Burgan Bank remains committed to upholding a strong compliance culture throughout the organisation to ensure compliance to applicable laws, regulations, and standards as well as the prevention of financial crime (e.g. money laundering, terrorism financing, fraud, corruption and bribery) through a robust Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) framework aligned with CBK regulations and Kuwait Law 106/2013; The purpose of this policy statement addressed herby is an acknowledgment that Burgan Bank Group as a financial institution adheres that it is committed to upholding the highest standards of integrity and ethical conduct in the financial industry. Our Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) Policy is designed to prevent and combat illicit activities, ensuring a secure financial environment for all including but not limited to; Individual customers, corporate legal entities, affiliated institutions, and all of its employees
Related Party Transactions Metrics Reporting ABRDN Corporate Governance: Accounting and Audit,Amundi G: Audit and Control,BLK 03: Capital Structure, Mergers, Asset Sales, and Other Special Transactions,Boursa Kuwait G: Disclosure Practices,BRSR Principle 1: Ethical Transparent and Accountable,Crisil G: Disclosures Practices,Crisil G: Management Track Record,CSA Econ: Business Ethics,EGX G: Financial and Operational Information,ESG Risk.ai- G: Shareholders Right,FH G: Management of Legal and Regulatory Environment,Fidelity G: Corporate Governance,GCCA BC: Compliance with Legal Requirements,GRI 2: GD Governance,HSBC: Corporate Governance,IFRS S1: Metrics and Targets,JAM CG: Protection of Minority Rights and Related Party Transactions,JSE SD G: Compliance and Risk Management,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Business Conduct,RLAM G: Compliance,SASB: Leadership and Governance,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.4: Internal control and related party transactions ,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,
Annual Report 2024 (Page 169)


Transactions with related parties are disclosed in the Annual Report 2024
Whistle Blower Policy Board of Directors Employees Policies Risk Control ABRDN Corporate Behaviour: Polices and Practices,Amundi G: Audit and Control,ASX S: Other Stakeholder Management,BLK 01: Boards and Directors,BRSR 2 Section B: Management And Process Disclosures,BRSR Principle 5: Human Rights ,Crisil G: Disclosures Practices,CSA Econ: Business Ethics,DB G: Corporate Governance,EGX G: Business Ethics and Responsibility,ESG Risk.ai- G: Business Ethics,FH G: Business Ethics,FH G: Whistleblower Protections,FTSE Russell G: Anti Corruption,FTSE Russell G: Corporate Governance,FTSE Russell G: Risk Management,GCCA BC: Compliance with Legal Requirements,GRESB Management: Policies,GRI 2: GD Strategy, Policies and Practices,HKEX S B1: Employment,HKEX S B7: Anti Corruption,HSBC: Corporate Governance,ISS Governance: Business Ethics,ISS Social: Staff,JSE SD G: Compliance and Risk Management,LSEG G: Management,Modern Slavery Disclosure Statement,MSCI G: Corporate Behavior,OMERS G: Business Conduct,RLAM G: Compliance,SAQ 5.0: Business Ethics,SASB: Leadership and Governance,SDG 08: Decent Work and Economic Growth,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.1: Corporate governance policy ,SET G1 Policy Structure and Governance System,STALYTCS: Business Ethics,Tadawul G: Corporate Governance,Vanguard G: Oversight of Strategy,WEF Governance: Ethical Behaviour,
Sustainability Report 2024 (Page 34)
Company Website - Investor Relations - Sustainability - Sustainability Related Policies - Whistleblowing Policy Statement


The Whistleblowing Policy enables stakeholders to report unethical behavior or violations, confidentially and without fear of retaliation; The whistleblowing policy of Burgan Bank is designed to foster an environment of encouragement and support for employees, vendors, consultants, and advisors, and all other associated parties, including both minority and majority stakeholders.This policy is in place to safeguard those who voice their concerns about behavior within the company that may be unethical, illegal, or in violation of our code of conduct. We are committed to protecting the rights and well-being of anyone who speaks up in these situations, ensuring that the bank upholds the highest standards of ethical and legal conduct
Political Contributions Metrics Risk Control ABRDN Corporate Behaviour: Controversies,Boursa Kuwait G: Disclosure Practices,BRSR 2 Section B: Management And Process Disclosures,Crisil G: Disclosures Practices,CSA Econ: Policy Influence,EGX G: Business Ethics and Responsibility,ESG Risk.ai- G: Financial & Audit Control,FH G: Political Contributions and Lobbying,Fidelity G: Corporate Governance,FTSE Russell G: Anti Corruption,Glass Lewis: ESG Transparency,GRESB Management: Risk Management,GRI 415: Public Policy,HSBC: Corporate Behaviour,IFRS S1: Metrics and Targets,IIRF: Financial Capital,ISS Social: Society,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Business Conduct,SASB: Leadership and Governance,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SET G1 Policy Structure and Governance System,STALYTCS: Business Ethics,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Behaviour,Vanguard G: Political Contributions,VE Governance: Lobbying,WEF Governance: Ethical Behaviour,
Annual Report 2024


No political contribution during the year
Environmental, Social or Ethical Violations Incidents Metrics ABRDN Corporate Behaviour: Controversies,BRSR Principle 1: Ethical Transparent and Accountable,CS - E: Climate Change,DB E: Environmental Risk,DB G: Corporate Behaviors,DFM E7: Environmental Operations,DFM G6: Ethics and Anti Corruption,EcoVadis: Environment,EcoVadis: Ethics,ESG Risk.ai- G: Business Ethics,FB E: Environmental Management Systems,FH G: Management of Legal and Regulatory Environment,FTSE Russell E: Pollution and Resources,GRI 2: GD Strategy, Policies and Practices,IFRS S1: Metrics and Targets,IIRF: Financial Capital,ISS Governance: Business Ethics,JSE SD G: Ethical Behaviour,LSEG G: Management,NZCS 1: 5. Metrics and Targets,RLAM E: Climate Change,SAQ 5.0: Company Management,SASB: Leadership and Governance,SDG 16: Peace Justice and Strong Institutions,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,Tadawul G: Corporate Governance,TNFD: Metrics and Targets,WEF Governance: Risk and Opportunity Oversight,WSA 01: Climate Action,
Annual Report 2024
Sustainability Report 2024
A : 0

No environmental, social or ethical violations claims during the 2024
Environmental, Social or Ethical Litigation Claims Incidents ABRDN Corporate Behaviour: Controversies,Amundi G: Ethics,ASX S: Other Stakeholder Management,BM Environmental: Compliance,BM Social: Compliance,BRSR Principle 1: Ethical Transparent and Accountable,CS - E: Climate Change,CSA Econ: Business Ethics,DB E: Environmental Risk,DB G: Corporate Behaviors,DFM E7: Environmental Operations,DFM G6: Ethics and Anti Corruption,EcoVadis: Environment,EcoVadis: Ethics,EGX A: General ,ESG Risk.ai- G: Business Ethics,FB E: Environmental Management Systems,FH G: Management of Legal and Regulatory Environment,Fidelity G: Corporate Governance,Fidelity G: Ethics and Culture,FTSE Russell E: Pollution and Resources,GCCA SC: Climate Change and Energy,GCCA SC: Environment and Nature,GRI 2: GD Strategy, Policies and Practices,HSBC: Climate Change,IFRS S1: Metrics and Targets,IIRF: Financial Capital,IIRF: Human Capital,ISS Governance: Business Ethics,JSE SD G: Ethical Behaviour,LSEG G: Management,MSCI G: Corporate Behavior,NZCS 1: 5. Metrics and Targets,OMERS G: Business Conduct,RLAM E: Climate Change,SAQ 5.0: Company Management,SASB: Leadership and Governance,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.2: Corporate governance structure and material facts,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,TNFD: Metrics and Targets,WEF Governance: Risk and Opportunity Oversight,
Annual Report 2024
Sustainability Report 2024
A : 0

No environmental, social or ethical litigation claims during the year
Strikes and Lockouts Employees Incidents ABRDN Corporate Behaviour: Controversies,ABRDN Labour Management: Labour Practices,Amundi S: Labour Relations,ESG Risk.ai- S: Workforce,FH G: Management of Legal and Regulatory Environment,Fidelity G: Corporate Governance,HKEX S B1: Employment,HSBC: Corporate Governance,IFRS S1: Metrics and Targets,JSE SD S: Labour Standards,LSEG G: Management,MSCI S: Human Capital,OMERS S: Human Capital Management,SDG 16: Peace Justice and Strong Institutions,SECT 2.2: Corporate governance structure and material facts,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,
Annual Report 2024
Sustainability Report 2024


No strikes and lockouts during the year
Economic Value Generated And Distributed Metrics Reporting ABRDN Corporate Governance: Accounting and Audit,Amundi G: Audit and Control,ASX S: Other Stakeholder Management,BLK 02: Auditors and Audit Related Issues,BM Economic: Indirect Economic Impact,Crisil G: Management Track Record,EGX G: Financial and Operational Information,ESG Risk.ai- G: Financial & Audit Control,FH G: Management of Legal and Regulatory Environment,Fidelity G: Corporate Governance,FTSE Russell G: Corporate Governance,GRI 201: Economic Performance,HSBC: Corporate Governance,IFRS S1: Metrics and Targets,IIRF: Financial Capital,ISS Social: Society,MSCI G: Corporate Behavior,OMERS G: Business Conduct,SASB: Leadership and Governance,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.2: Corporate governance structure and material facts,SO Data and Transparency P9: Transparent Ocean Related Activities,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,WEF Prosperity: Employment and Wealth Generation,
Sustainability Report 2023 (Page 31)
A : 222000000
B : 213000000
C : 9000000 		For 2023 Economic Value Generated: KD 222 Mn, Distributed: KD 213 Mn, Retained: KD 9 Mn; For 2022 Economic Value Generated: KD 228 Mn, Distributed: KD 200 Mn, Retained: KD 28 Mn; For 2021 Economic Value Generated: KD 235 Mn, Distributed: KD 213 Mn, Retained: KD 22 Mn
Tax Transparency Disclosures Metrics Reporting ABRDN Corporate Governance: Accounting and Audit,Amundi G: Tax Practices,ASX S: Other Stakeholder Management,BLK 02: Auditors and Audit Related Issues,Crisil G: Disclosures Practices,Crisil S: Communities,CS - G: Tax Transparency,CSA Econ: Tax Strategy,EGX G: Financial and Operational Information,ESG Risk.ai- G: Financial & Audit Control,FB G: Data Security and Tax,FH G: Management of Legal and Regulatory Environment,Fidelity G: Corporate Governance,FT - G05: Tax Evasion,FTSE Russell G: Tax Transparency,GRESB Management: Reporting,GRI 201: Economic Performance,GRI 207: Tax,HSBC: Corporate Governance,IFRS S1: Governance,IFRS S1: Metrics and Targets,IIRF: Financial Capital,ISS Social: Society,JSE SD G: Compliance and Risk Management,JSE SD G: Tax Transparency,LGIM T: Transparency,LSEG G: Shareholders,MSCI G: Corporate Behavior,OMERS G: Business Conduct,RLAM G: Compliance,SASB: Leadership and Governance,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.2: Corporate governance structure and material facts,SET G1 Policy Structure and Governance System,STALYTCS: Business Ethics,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,WEF Prosperity: Community and Social Vitality,
Annual Report 2023 (Page 165)
Annual Report 2022 (Page 161)
A : 22527000
B : 16440000
C : 6708000 		Tax Expense in 2023: KD 22,527,000; 2022: KD 16,440,000; 2021: KD 6,708,000
Effective Tax Rate Metrics ABRDN Corporate Governance: Accounting and Audit,BLK 06: Other Corporate Governance Matters and Shareholder Protections,Crisil G: Disclosures Practices,CSA Econ: Tax Strategy,ESG Risk.ai- G: Financial & Audit Control,FB G: Data Security and Tax,FH G: Management of Legal and Regulatory Environment,FTSE Russell G: Tax Transparency,FTSE Russell G: Tax Transparency,GRI 207: Tax,IFRS S1: Metrics and Targets,IIRF: Financial Capital,LGIM T: Transparency,LSEG G: Shareholders,MSCI G: Corporate Behavior,SASB: Leadership and Governance,SDG 16: Peace Justice and Strong Institutions,STALYTCS: Corporate Governance,Tadawul G: Corporate Governance,WEF Prosperity: Employment and Wealth Generation,
Annual Report 2024 (Page 168)


The tax rate applicable to the taxable subsidiary companies is in the range of 9% to 39% (2023: 26% to 35%) whereas the effective income tax rate for the year ended 31 December 2024 is in the range of 27% to 50% (2023: 27% to 43%)
Supply Chain Cost Metrics Supply Chain ABRDN Corporate Governance: Accounting and Audit,ADX G04: Supplier Code of Conduct,Amundi S: Supply Chain Social,ASX S: Other Stakeholder Management,BM Environmental: Supply Chain,BM Social: Supply Chain,Crisil S: Stakeholder Management and Product Quality,DB E: Natural Resources,DFM G5: Supplier Code of Conduct,ESG Risk.ai- G: Financial & Audit Control,FH S: Supply Chain Management,Fidelity S: Supply Chain,FIMI Principle 01: Integrate Sustainable Development,FT - G02: Sustainability Management and Culture,FTSE Russell S: Supply Chain,GCCA SC: Social Responsibility,GRI 204: Procurement Practices,HKEX S B5: Supply Chain Management,HSBC: Corporate Behaviour,IFC PS 1: Environmental and Social Risks and Impacts,IFRS S1: Metrics and Targets,IIRF: Financial Capital,IIRF: Social and Relationship Capital,JSE SD E: Supply Chain and Materials,LAM S01: Employee Diversity Engagement and Inclusion,SASB: Business Model and Innovation,SASB: Leadership and Governance,SECN P3: Safe and Sustainable Products and Services through Life Cycle,SECP S: Supply Chain Management,SECT 1.3: Business sustainability development ,SET G4 Sustainable Supply Chain Management,Tadawul G: Corporate Governance,TPT 03 Engagement Strategy,VE Social: Supplier Relations,WEF Governance: Stakeholder Engagement,
Sustainability Report 2023 (Page 60)
A : 2133000
B : 2729000
Total amount spent on local suppliers in 2023: KD 2,133,000, 2022: KD 2,729,000; Total amount spent on global suppliers in 2023: KD 10,000, 2022: KD 599,000
Material Controversies Identified Incidents ABRDN Corporate Behaviour: Controversies,Amundi G: Audit and Control,Crisil G: Board Composition, Independence and Functioning,FB G: Assurance and Ethics,Fidelity G: Corporate Governance,FIMI Principle 10: Verifiable Stakeholder Reporting ,FTSE Russell G: Corporate Governance,GRESB Management: Leadership,HSBC: Corporate Governance,LSEG G: Management,MSCI S: Stakeholder Opposition,OMERS G: Business Conduct,SDG 08: Decent Work and Economic Growth,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.2: Corporate governance structure and material facts,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,Vanguard G: Disclosure of Material Risks,WEF Governance: Stakeholder Engagement,
Annual Report 2024
Sustainability Report 2024


No material controversies were identified during the year
Concerns Identified in Audit Report Reporting Risk Control ABRDN Corporate Governance: Accounting and Audit,Amundi G: Audit and Control,BLK 02: Auditors and Audit Related Issues,Crisil G: Disclosures Practices,CS - G: Accounting,DB G: Corporate Behaviors,DFM G8: Sustainability Reporting,DFM G9: Disclosure Practices,ESG Risk.ai- G: Financial & Audit Control,FB G: Assurance and Ethics,FH G: Management of Legal and Regulatory Environment,Fidelity G: Corporate Governance,FIMI Principle 10: Verifiable Stakeholder Reporting ,FTSE Russell G: Corporate Governance,GCCA BC: Compliance with Legal Requirements,GRESB Management: Reporting,HSBC: Corporate Governance,ISS Governance: Corporate Governance,JAM CG: Audit and Control Environment,LAM G05: Independent Audit,LGIM G: Audit Oversight,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Business Conduct,RLAM G: Compliance,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 1.3: Business sustainability development ,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,Vanguard G: Reporting Transparency,VE Governance: Audit and Internal Controls,WEF Governance: Ethical Behaviour,WSA 08: Ethical and Transparent Operations,
Annual Report 2024 (Page 132)


We have audited the consolidated financial statements of Burgan Bank K.P.S.C. (“the Bank”) and its subsidiaries (together “the Group”), which comprise the consolidated statement of financial position as at 31 December 2024, the consolidated statements of profit or loss, comprehensive income, changes in equity and cash flows for the year then ended, and notes, comprising material accounting policies and other explanatory information. In our opinion, the accompanying consolidated financial statements present fairly, in all material respects, the consolidated financial position of the Group as at 31 December 2024, and its consolidated financial performance and its consolidated cash flows for the year then ended in accordance with International Financial Reporting Standards as issued by the International Accounting Standards Board (“IFRS”) and as adopted by the Central Bank of Kuwait (the “CBK”) for use by the State of Kuwait (“IFRS as adopted by the CBK for use by the State of Kuwait”)
Auditor and Fee Disclosure Metrics Risk Control ABRDN Corporate Governance: Accounting and Audit,Amundi G: Audit and Control,BLK 02: Auditors and Audit Related Issues,Crisil G: Disclosures Practices,CS - G: Accounting,DB G: Corporate Governance,EGX G: Financial and Operational Information,ESG Risk.ai- G: Financial & Audit Control,FB G: Audit and External Relationship Management,Fidelity G: Corporate Governance,FTSE Russell G: Corporate Governance,GRESB Management: Reporting,HSBC: Corporate Governance,IFRS S1: Metrics and Targets,IIRF: Financial Capital,ISS Governance: Corporate Governance,JAM CG: Audit and Control Environment,JSE CD Governance: Board Oversight of Disclosure and Communication,JSE SD G: Compliance and Risk Management,LAM G05: Independent Audit,LGIM G: Audit Oversight,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Business Conduct,RLAM G: Compliance,SASB: Leadership and Governance,SDG 17: Partnerships to Achieve the Goal,SECN P1: Govern with Ethics Transparency and Accountability,SECT A3: Heads of internal audit and compliance units ,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,Vanguard G: Auditor Independence,VE Governance: Audit and Internal Controls,WEF Governance: Ethical Behaviour,
Annual Report 2024 (Page 135)


Independent auditor: Dr. Rasheed M. AI-Oenae, License No. 130, of KPMG AI-Oenae & Partners, Member Firm of KPMG International; Dr. Shuaib A. Shuaib, License No. 33-A, RSM Albazie & Co
Sustainable Investments Financial Institutions Investing BLK 06: Other Corporate Governance Matters and Shareholder Protections,Crisil E: Resource Use, Green Products and Biodiversity,Crisil G: Disclosures Practices,ESG Risk.ai- G: Financial & Audit Control,FTSE Russell S: Supply Chain,IFRS S1: Metrics and Targets,IIRF: Financial Capital,MSCI S: Product Liability,SDG 09: Industry Innovation and Infrastructure,STALYTCS: ESG Integration - Financials,Tadawul S: Product Liability,TPT 02 Implementation Strategy,
Sustainability Report 2024 (Page 39)


Burgan Bank has been working to actively integrate sustainability and ESG factors into its lending and investment decisions to ensure responsible financial growth while creating a positive impact on the environment and society. ESG considerations are embedded across all phases of the process, from transaction screening and ESG-specific due diligence to a dedicated sustainable financing framework and risk escalation and mitigation mechanisms
CEO / Chairperson Separation Board of Directors Chairman Chief Executive Officer (CEO) ABRDN Corporate Governance: Board Issues ,Amundi G: Audit and Control,BLK 01: Boards and Directors,Crisil G: Board Composition, Independence and Functioning,CSA Econ: Corporate Governance,EGX G: Board and Management Structure,ESG Risk.ai- G: Effective Board,FB G: Board,FH G: Board Composition and Board Independence,Fidelity G: Corporate Governance,FTSE Russell G: Corporate Governance,GRI 2: GD Governance,HSBC: Corporate Behaviour,ISS Governance: Corporate Governance,JAM CG: Boards and Executive Leadership,JPM G: Independence of Chair and Board,JSE SD G: Compliance and Risk Management,LSEG G: Management,MSCI G: Corporate Governance,MSX G: Board Independence,OMERS G: Business Conduct,RLAM G: Compliance,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT A1: Directors executives and other key persons,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,VE Governance: Board of Directors,WEF Governance: Quality of Governing Body,WFE G: Board Independence,
Company Website - About Burgan - Leadership - Board of Directors
Annual Report 2024 (Page 66)


Chairman: Sheikh Abdullah Nasser Sabah Al-Ahmad Al-Sabah; Chief Executive Officer: Mr. Antoinne Daher
CEO/Senior Management Succession Planning Board of Directors Chief Executive Officer (CEO) Policies ABRDN Corporate Behaviour: Polices and Practices,ABRDN Corporate Governance: Board Issues ,Amundi G: Audit and Control,BLK 01: Boards and Directors,CSA Econ: Corporate Governance,EGX G: Board and Management Structure,ESG Risk.ai- G: Effective Board,FH G: Board Composition and Board Independence,Fidelity G: Corporate Governance,FTSE Russell G: Corporate Governance,GRI 2: GD Strategy, Policies and Practices,HSBC: Corporate Behaviour,IFRS S1: Governance,JAM CG: Boards and Executive Leadership,JSE SD G: Compliance and Risk Management,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Business Conduct,SDG 16: Peace Justice and Strong Institutions,SDG 17: Partnerships to Achieve the Goal,SECN P1: Govern with Ethics Transparency and Accountability,SECT A1: Directors executives and other key persons,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,VE Governance: Board of Directors,WEF Governance: Quality of Governing Body,
Annual Report 2024 (Page 46)
Annual Report 2024 (Page 108)
Sustainability Report 2024 (Page 60)


The Bank prioritised sustainability by establishing comprehensive succession and development plans, in line with the CBK’s directive; BNRC is responsible for appointment of the senior positions of the Executive Management, ensuring that these positions are occupied by qualified employees along with setting performance standards and succession plans; Burgan Bank is committed to nurturing talent and ensuring long-term organisational success through structured succession planning initiatives. As part of its leadership development strategy, the Visionary Leaders Program pairs high-potential employees with experienced mentors. This structured mentorship approach supports career progression, facilitates meaningful discussions on Individual Development Plans (IDPs) and provides employees with the guidance needed to navigate their career paths effectively
Directors / Senior Management Development Programs Board of Directors Chief Executive Officer (CEO) Policies BLK 01: Boards and Directors,ESG Risk.ai- G: Effective Board,LSEG G: Management,MSCI G: Corporate Governance,
Sustainability Report 2024 (Page 60)


Burgan Bank is committed to nurturing talent and ensuring long-term organisational success through structured succession planning initiatives. As part of its leadership development strategy, the Visionary Leaders Program pairs high-potential employees with experienced mentors. This structured mentorship approach supports career progression, facilitates meaningful discussions on Individual Development Plans (IDPs) and provides employees with the guidance needed to navigate their career paths effectively To further strengthen employee development, Burgan Bank has revamped its competency framework to align with its core values. Competencies are now embedded into all job descriptions, linking responsibilities to specific skills and performance expectations. This enhancement ensures a transparent and structured approach to career growth, performance evaluation and leadership development. These initiatives not only support individual career progression but also reinforce the Bank’s leadership pipeline, ensuring a sustainable and future-ready workforce
Regular Self-Assessment of Board Performance Board of Directors AB - Governance 01: Board,ABRDN Corporate Governance: Board Issues ,Amundi G: Audit and Control,Amundi G: Remuneration,ASX G: Corporate Governance,BLK 01: Boards and Directors,Boursa Kuwait G: Incentivized Pay,Crisil G: Management Track Record,CSA Econ: Corporate Governance,EGX G: Board and Management Structure,ESG Risk.ai- G: Effective Board,FB G: Board,Fidelity G: Corporate Governance,FTSE Russell G: Corporate Governance,GRI 2: GD Governance,HSBC: Corporate Governance,JSE SD G: Compliance and Risk Management,LAM G04: Executive Compensation,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Business Conduct,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT A1: Directors executives and other key persons,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,Tadawul G: Corporate Governance,Vanguard G: Executive Compensation,VE Governance: Board of Directors,VE Social: Remuneration,WEF Governance: Quality of Governing Body,
Sustainability Report 2024 (Page 29)


The Board of Burgan is committed to improving its performance and contribution and adhering to good governance through annual Board Evaluations. Annually, through an Independent Advisor, the Board reviews its overall performance, the performance of the various Board Committees and the performance of each of its Board Members. This process provides the Board with a clear understanding of how they view their individual contributions and the effectiveness of the Board Committees. It also provides areas of improvement and key strengths providing a holistic view of the functioning of the Board. The Board Evaluations cover three themes- Strategy, Governance and Meetings. The Committees are further evaluated on effectiveness and individual contributions Based on the 2024 Board Evaluations, it is concluded that the Directors demonstrated due care and diligence and that the Board Committees performed in an effective manner and within a good corporate governance structure
CEO and Board Compensation Board of Directors Chief Executive Officer (CEO) Compensation and Benefits AB - Governance 01: Board,AB - Governance 02: Pay,ABRDN Corporate Governance: Remuneration ,Amundi G: Remuneration,BLK 01: Boards and Directors,BLK 04: Executive Compensation,Boursa Kuwait G: Incentivized Pay,Crisil G: Management Track Record,CS - G: Executive Pay ,CSA Econ: Corporate Governance,DB G: Corporate Governance,DFM G1: Board Diversity,ESG Risk.ai- G: Effective Board,ESG Risk.ai- G: Pay,FH G: Executive Compensation,Fidelity G: Corporate Governance,FT - G03: Remuneration Practices,FTSE Russell G: Corporate Governance,Glass Lewis: Board Accountability,GRI 2: GD Governance,HSBC: Corporate Governance,IFRS S1: Metrics and Targets,ISS Governance: Corporate Governance,JAM CG: Remuneration,JPM G: Executive Compensation,JSE SD G: Board Composition,JSE SD G: Remuneration,LAM G04: Executive Compensation,LGIM T: Transparency,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Board Structure,RLAM G: Executive Remuneration,SASB: Leadership and Governance,SDG 17: Partnerships to Achieve the Goal,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.1: Corporate governance policy ,SECT A1: Directors executives and other key persons,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,T Rowe Price G: Executive Compensation,Tadawul G: Corporate Governance,Vanguard G: Executive Compensation,VE Governance: Board of Directors,WEF Governance: Quality of Governing Body,WEF People: Dignity and Quality,
Annual Report 2024 (Page 81)


CEO and Board compensation are disclosed in the Annual Report 2024
Board Composition Board of Directors AB - Governance 01: Board,AB - Governance 10: Board Level Gender Diversity,ABRDN Corporate Governance: Board Issues ,Amundi G: Board Structure,ASX G: Corporate Governance,BLK 01: Boards and Directors,Boursa Kuwait G: Board Diversity,Boursa Kuwait G: Board Independence,BRSR 1 Section A: General Disclosures,Crisil G: Board Composition, Independence and Functioning,CS - G: Board Diversity,CSA Econ: Corporate Governance,DB G: Corporate Governance,DB S: Human Capital,DFM G1: Board Diversity,EGX G: Board and Management Structure,ESG Risk.ai- G: Effective Board,FB G: Board,FH G: Board Composition and Board Independence,Fidelity G: Corporate Governance,FTSE Russell G: Corporate Governance,GRI 2: GD Governance,HSBC: Corporate Governance,IFRS S1: Governance,ISS Governance: Corporate Governance,JAM CG: Boards and Executive Leadership,JPM G: Board Diversity,JPM S: Discrimination Prevention,JSE SD G: Board Composition,LAM G02: Board Independence Accountability and Diversity,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Board Structure,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.1: Corporate governance policy ,SECT A1: Directors executives and other key persons,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,VE Governance: Board of Directors,WEF Governance: Quality of Governing Body,
Annual Report 2024 (Page 74)
Company Website - About Burgan - Leadership - Board of Directors
Boursa Kuwait Stock Exchange - Management


The Board is comprised of eleven Non-Executive Directors, as elected by the General Assembly. The Board will ensure independence in actions and decisions at all times and shall comprise of a sufficient number of members to allow it to form the required number of Board Committees. Election and renewal of the Board membership shall be done in compliance with the applicable rules and regulations. The changes related to the number of Board members of the Bank shall be suitably reflected through amendments in the Articles of Association to correspond to the implementation of the rules, regulations and instructions. Each member of the Board shall serve a term of three years, at the end of which the Board shall be formed again and it shall be permissible to appoint the members whose term has expired. The Board is structured to ensure that the directors provide the Group with the appropriate balance of skills, experience and knowledge as well as independence
Board Overview Board of Directors AB - Governance 01: Board,AB - Governance 10: Board Level Gender Diversity,ABRDN Corporate Governance: Board Issues ,Amundi G: Board Structure,ASX G: Corporate Governance,BLK 01: Boards and Directors,Crisil G: Board Composition, Independence and Functioning,CS - G: Board Diversity,CSA Econ: Corporate Governance,DB G: Corporate Governance,DFM G1: Board Diversity,EGX G: Board and Management Structure,ESG Risk.ai- G: Effective Board,FB G: Board,FH G: Board Composition and Board Independence,Fidelity G: Corporate Governance,FTSE Russell G: Corporate Governance,GRI 2: GD Governance,HSBC: Corporate Governance,IFRS S1: Governance,ISS Governance: Corporate Governance,JAM CG: Boards and Executive Leadership,JPM G: Board Diversity,JSE SD G: Board Composition,LAM G02: Board Independence Accountability and Diversity,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Board Structure,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.1: Corporate governance policy ,SECT A1: Directors executives and other key persons,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,Tadawul G: Corporate Governance,TPT 05 Governance,Vanguard G: Board Diversity,VE Governance: Board of Directors,WEF Governance: Quality of Governing Body,
Annual Report 2024 (64-66)
Company Website - About Burgan - Leadership- Board of Directors


Brief profile of Board of Directors is available on the Company Website
Management Overview Executive Management ABRDN Corporate Governance: Board Issues ,ASX G: Corporate Governance,BLK 06: Other Corporate Governance Matters and Shareholder Protections,CSA Econ: Corporate Governance,EGX G: Board and Management Structure,Fidelity G: Corporate Governance,FTSE Russell G: Corporate Governance,GRI 2: GD Governance,HSBC: Corporate Governance,ISS Governance: Corporate Governance,JAM CG: Boards and Executive Leadership,LSEG G: Management,MA G: Management Overview,MSCI G: Corporate Behavior,OMERS G: Business Conduct,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price E: Environmental Management,Tadawul G: Corporate Governance,TPT 05 Governance,WEF Governance: Quality of Governing Body,
Annual Report 2024 (Page 68-72)
Sustainability Report 2024 (Page 31)


A brief profile of Management is available in the Annual Report 2024 and Sustainability Report 2024
Disclosure of Board Age Ranges Board of Directors AB - Governance 01: Board,ABRDN Corporate Governance: Board Issues ,Amundi G: Board Structure,Boursa Kuwait G: Board Diversity,Crisil G: Board Composition, Independence and Functioning,CS - G: Board Diversity,CSA Econ: Corporate Governance,DFM G1: Board Diversity,EGX G: Board and Management Structure,ESG Risk.ai- G: Effective Board,FH G: Board Composition and Board Independence,Fidelity G: Corporate Governance,FTSE Russell G: Corporate Governance,GRESB Management: Reporting,GRI 2: GD Governance,HSBC: Corporate Governance,IFRS S1: Metrics and Targets,ISS Governance: Corporate Governance,JAM CG: Boards and Executive Leadership,JPM G: Board Diversity,JSE SD G: Board Composition,LAM G02: Board Independence Accountability and Diversity,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Board Structure,SDG 08: Decent Work and Economic Growth,SDG 10: Reduced Inequality,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.1: Corporate governance policy ,SECT A1: Directors executives and other key persons,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,Tadawul G: Corporate Governance,Vanguard G: Board Diversity,VE Governance: Board of Directors,WEF Governance: Quality of Governing Body,
Sustainability Report 2024 (Page 30)


Average age of the Board is 56.6 years
Non Executive Board of Directors Board of Directors Metrics AB - Governance 01: Board,ABRDN Corporate Governance: Board Issues ,Amundi G: Board Structure,ASX G: Corporate Governance,BLK 01: Boards and Directors,Boursa Kuwait G: Board Independence,Crisil G: Board Composition, Independence and Functioning,CS - G: Board Diversity,CSA Econ: Corporate Governance,DB G: Corporate Governance,DFM G1: Board Diversity,ESG Risk.ai- G: Effective Board,FB G: Board,FH G: Board Composition and Board Independence,Fidelity G: Corporate Governance,FTSE Russell G: Corporate Governance,GRI 2: GD Governance,HSBC: Corporate Governance,IFRS S1: Metrics and Targets,ISS Governance: Corporate Governance,JAM CG: Boards and Executive Leadership,JPM G: Board Diversity,JPM G: Independence of Chair and Board,JSE SD G: Board Composition,LAM G02: Board Independence Accountability and Diversity,LGIM G: Board Composition,LSEG G: Management,MSCI G: Corporate Governance,MSX G: Board Independence,OMERS G: Board Structure,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.1: Corporate governance policy ,SECT A1: Directors executives and other key persons,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,Vanguard G: Board Independence and Elections,VE Governance: Board of Directors,WEF Governance: Quality of Governing Body,
Company Website - About Burgan - Leadership - Board of Directors
Boursa Kuwait Stock Exchange - Management
A : 11
B : 11
C : 100 		All board members are non executive directors
Independent Board of Directors Board of Directors Metrics AB - Governance 01: Board,AB - Governance 06: Independence,ABRDN Corporate Governance: Board Issues ,ADX G02: Board Independence,Amundi G: Board Structure,ASX G: Corporate Governance,BLK 01: Boards and Directors,Boursa Kuwait G: Board Independence,Crisil G: Board Composition, Independence and Functioning,CS - G: Board Diversity,CSA Econ: Corporate Governance,DB G: Corporate Governance,DFM G2: Board Independence,EGX G: Board and Management Structure,ESG Risk.ai- G: Effective Board,FB G: Board,FH G: Board Composition and Board Independence,Fidelity G: Corporate Governance,FTSE Russell G: Corporate Governance,Glass Lewis: Board Accountability,HSBC: Corporate Governance,IFRS S1: Metrics and Targets,ISS Governance: Corporate Governance,JAM CG: Boards and Executive Leadership,JPM G: Board Diversity,JPM G: Independence of Chair and Board,JSE SD G: Board Composition,LAM G02: Board Independence Accountability and Diversity,LGIM G: Board Composition,LSEG G: Management,MSCI G: Corporate Governance,MSX G: Board Independence,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.1: Corporate governance policy ,SECT A1: Directors executives and other key persons,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,Tadawul G: Corporate Governance,Vanguard G: Board Independence and Elections,VE Governance: Board of Directors,WEF Governance: Quality of Governing Body,WFE G: Board Independence,
Company Website - About Burgan - Leadership - Board of Directors
Boursa Kuwait Stock Exchange - Management
A : 4
B : 11
C : 36.36 		4 out of 11 board members are independent directors; 36% Independent Board Members
Board Independence Criteria Board of Directors AB - Governance 01: Board,AB - Governance 06: Independence,ABRDN Corporate Governance: Board Issues ,ADX G02: Board Independence,Amundi G: Audit and Control,ASX G: Corporate Governance,BLK 01: Boards and Directors,Boursa Kuwait G: Board Independence,Crisil G: Board Composition, Independence and Functioning,CSA Econ: Corporate Governance,DB G: Corporate Governance,DFM G1: Board Diversity,DFM G2: Board Independence,EGX G: Board and Management Structure,ESG Risk.ai- G: Effective Board,FH G: Board Composition and Board Independence,Fidelity G: Corporate Governance,FTSE Russell G: Corporate Governance,GRI 2: GD Governance,HSBC: Corporate Governance,ISS Governance: Corporate Governance,JAM CG: Boards and Executive Leadership,JPM G: Independence of Chair and Board,JSE SD G: Compliance and Risk Management,LAM G02: Board Independence Accountability and Diversity,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Board Structure,OMERS G: Business Conduct,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.1: Corporate governance policy ,SECT A1: Directors executives and other key persons,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,Vanguard G: Board Independence and Elections,VE Governance: Board of Directors,WEF Governance: Quality of Governing Body,
Sustainability Report 2024 (Page 29)


At Burgan Bank, the Board of Directors serves as the highest governance body, providing strategic direction, oversight and risk management to ensure the Bank’s long-term success. Through a structured framework of Board-level and management committees, the Board actively monitors and guides the Bank’s operations ensuring robust decision-making and regulatory compliance
Entrenched Board of Directors Board of Directors Metrics AB - Governance 01: Board,AB - Governance 09: Entrenched Board,ABRDN Corporate Governance: Board Issues ,Amundi G: Board Structure,BLK 01: Boards and Directors,Crisil G: Board Composition, Independence and Functioning,CS - G: Board Diversity,CSA Econ: Corporate Governance,DFM G1: Board Diversity,EGX G: Board and Management Structure,ESG Risk.ai- G: Effective Board,FH G: Board Composition and Board Independence,Fidelity G: Corporate Governance,FTSE Russell G: Corporate Governance,GRI 2: GD Governance,HSBC: Corporate Governance,IFRS S1: Metrics and Targets,ISS Governance: Corporate Governance,JAM CG: Boards and Executive Leadership,JSE SD G: Compliance and Risk Management,LAM G02: Board Independence Accountability and Diversity,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Board Structure,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.1: Corporate governance policy ,SECT A1: Directors executives and other key persons,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,Vanguard G: Board Independence and Elections,VE Governance: Board of Directors,WEF Governance: Quality of Governing Body,
Company Website - About Burgan - Leadership - Board of Directors
Sustainability Report 2024 (Page 30)
A : 1
B : 11
C : 9.09 		1 out of 11 Members on the Board have been associated for over 10 years
Average Tenure of Board Members Board of Directors Metrics AB - Governance 01: Board,ABRDN Corporate Governance: Board Issues ,Amundi G: Board Structure,BLK 01: Boards and Directors,Crisil G: Board Composition, Independence and Functioning,CS - G: Board Diversity,CSA Econ: Corporate Governance,DFM G1: Board Diversity,EGX G: Board and Management Structure,ESG Risk.ai- G: Effective Board,FB G: Board,FH G: Board Composition and Board Independence,Fidelity G: Corporate Governance,FTSE Russell G: Corporate Governance,Glass Lewis: Board Accountability,GRI 2: GD Governance,HSBC: Corporate Governance,IFRS S1: Metrics and Targets,ISS Governance: Corporate Governance,JAM CG: Boards and Executive Leadership,JSE SD G: Board Composition,LAM G02: Board Independence Accountability and Diversity,LGIM G: Board Composition,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Board Structure,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.1: Corporate governance policy ,SECT A1: Directors executives and other key persons,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,Vanguard G: Board Diversity,VE Governance: Board of Directors,
Sustainability Report 2024 (Page 30)
A : 4.7

The average tenure for the Board is 4.7 years
Founders Represented on Board Board of Directors Metrics AB - Governance 01: Board,ABRDN Corporate Governance: Board Issues ,Amundi G: Board Structure,BLK 01: Boards and Directors,BLK 06: Other Corporate Governance Matters and Shareholder Protections,Crisil G: Board Composition, Independence and Functioning,CS - G: Board Diversity,CSA Econ: Corporate Governance,DB G: Corporate Governance,DFM G1: Board Diversity,EGX G: Board and Management Structure,ESG Risk.ai- G: Effective Board,FH G: Board Composition and Board Independence,Fidelity G: Corporate Governance,FTSE Russell G: Corporate Governance,GRI 2: GD Governance,HSBC: Corporate Governance,IFRS S1: Governance,IFRS S1: Metrics and Targets,ISS Governance: Corporate Governance,JAM CG: Boards and Executive Leadership,JSE SD G: Compliance and Risk Management,LAM G02: Board Independence Accountability and Diversity,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Board Structure,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.1: Corporate governance policy ,SECT A1: Directors executives and other key persons,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,Vanguard G: Board Independence and Elections,VE Governance: Board of Directors,WEF Governance: Quality of Governing Body,
Company Website - About Burgan - Leadership - Board of Directors
A : 0
B : 11
C : 0 		No Founder represented on board
Audit Committee Composition Board of Directors Metrics AB - Governance 01: Board,ABRDN Corporate Governance: Accounting and Audit,ABRDN Corporate Governance: Board Issues ,Amundi G: Audit and Control,Amundi G: Board Structure,BLK 01: Boards and Directors,BLK 06: Other Corporate Governance Matters and Shareholder Protections,Boursa Kuwait G: Board Independence,Crisil G: Board Composition, Independence and Functioning,CS - G: Accounting,CSA Econ: Corporate Governance,DB G: Corporate Governance,EGX G: Board and Management Structure,ESG Risk.ai- G: Effective Board,FB G: Board,FH G: Board Composition and Board Independence,Fidelity G: Corporate Governance,FTSE Russell G: Corporate Governance,GRESB Management: Leadership,GRI 2: GD Governance,HSBC: Corporate Governance,IFRS S1: Governance,IFRS S1: Metrics and Targets,ISS Governance: Corporate Governance,JAM CG: Audit and Control Environment,JPM G: Independence of Chair and Board,JSE SD G: Compliance and Risk Management,LGIM G: Audit Oversight,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Business Conduct,SAQ 5.0: Company Management,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.2: Corporate governance structure and material facts,SECT A3: Heads of internal audit and compliance units ,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,VE Governance: Board of Directors,WEF Governance: Ethical Behaviour,
Company Website - About Burgan - Leadership - ​​​​Board Committees
External Source - Boursa Kuwait Stock Exchange - Management
A : 4
B : 4
C : 100 		Board Audit Committee (BAC) comprises of 4 members out of which 2 are Independent Non-executive members and 4 are Non-executive member; The BAC shall be responsible for setting and overseeing the sufficiency of internal control and audit functions of the Bank, along with ensuring compliance with applicable laws, policies, instructions and code of conduct. The BAC shall be chaired by an independent member
Audit Committee Gender Composition Board of Directors Diversity and Inclusion Metrics AB - Governance 01: Board,AB - Governance 10: Board Level Gender Diversity,ABRDN Corporate Behaviour: Polices and Practices,ABRDN Corporate Governance: Board Issues ,ADX G01: Board Diversity,Amundi G: Audit and Control,Amundi G: Board Structure,ASX G: Corporate Governance,BLK 01: Boards and Directors,Bloomberg GEI: Leadership,BM Social: Diversity,Boursa Kuwait G: Board Diversity,Crisil G: Board Composition, Independence and Functioning,Crisil G: Disclosures Practices,CS - G: Board Diversity,CSA Econ: Corporate Governance,DB G: Corporate Governance,DB S: Human Capital,EGX A: General ,ESG Risk.ai- G: Effective Board,FB G: Board,FH G: Board Composition and Board Independence,FH S: Employee Engagement, Diversity and Inclusion,Fidelity G: Corporate Governance,FT - S04: Diversity and Inclusion,FTSE Russell G: Corporate Governance,GCCA BC: Compliance with Legal Requirements,GRESB Management: Policies,GRI 11.11 Non Discrimination and Equal Opportunity,GRI 12.19 Non Discrimination and Equal Opportunity,GRI 13.15 Non-Discrimination and Equal Opportunity,GRI 2: GD Strategy, Policies and Practices,GRI 405: Diversity and Equal Opportunity,HSBC: Corporate Behaviour,IFRS S1: Governance,IFRS S1: Metrics and Targets,ISS Governance: Corporate Governance,JAM CG: Boards and Executive Leadership,JPM G: Board Diversity,JPM S: Discrimination Prevention,JSE SD G: Board Composition,JSE SD G: Compliance and Risk Management,LAM S01: Employee Diversity Engagement and Inclusion,LGIM S: Social Diversity,LSEG G: Management,MSCI G: Corporate Governance,MSX G: Board Diversity,OMERS G: Board Structure,OMERS S: Inclusion and Diversity,RLAM S: Diversity and Inclusion,SASB: Leadership and Governance,SDG 05: Gender Equality,SDG 10: Reduced Inequality,SECT 2.1: Corporate governance policy ,SECT A1: Directors executives and other key persons,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price G: Board Diversity,Tadawul G: Corporate Governance,VE Governance: Board of Directors,WEF Governance: Quality of Governing Body,WFE G: Board Diversity,
Company Website - About Burgan - Leadership - ​​​​Board Committees
A : 0
B : 4
C : 0 		No female members represented in Board Audit Committee (BAC)
Remuneration Committee Composition Board of Directors Metrics AB - Governance 01: Board,ABRDN Corporate Governance: Board Issues ,ABRDN Corporate Governance: Remuneration ,Amundi G: Board Structure,Amundi G: Remuneration,BLK 01: Boards and Directors,BLK 06: Other Corporate Governance Matters and Shareholder Protections,Boursa Kuwait G: Board Independence,Crisil G: Board Composition, Independence and Functioning,CS - S: Human Capital,CSA Econ: Corporate Governance,DB G: Corporate Governance,EGX G: Board and Management Structure,ESG Risk.ai- G: Effective Board,FH G: Board Composition and Board Independence,Fidelity G: Corporate Governance,FT - G03: Remuneration Practices,FTSE Russell G: Corporate Governance,GRESB Management: Leadership,GRI 2: GD Governance,HSBC: Corporate Governance,IFRS S1: Governance,IFRS S1: Metrics and Targets,ISS Governance: Corporate Governance,JAM CG: Boards and Executive Leadership,JPM G: Independence of Chair and Board,JSE SD G: Compliance and Risk Management,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Business Conduct,SAQ 5.0: Company Management,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.2: Corporate governance structure and material facts,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,VE Governance: Board of Directors,WEF Governance: Quality of Governing Body,
Company Website - About Burgan - Leadership - ​​​​Board Committees
External Source - Boursa Kuwait Stock Exchange - Management
A : 3
B : 3
C : 100 		Board Nominations and Remunerations Committee (BNRC) comprises of 3 members out of which 1 is Independent Non-executive members and 3 are Non-executive member; The BNRC shall be responsible for presenting recommendations to the Board regarding nomination to the Board's membership, review of Board structure on an annual basis, undertake performance evaluation of the overall Board and the performance of each member on annual basis, and developing Bank-wide reward policy in line with applicable laws and regulations. In addition, BNRC shall be responsible for appointment of the senior positions of the Executive Management, ensuring that these positions are occupied by qualified employees along with setting p performance standards and succession plans
Remuneration Committee Gender Composition Board of Directors Diversity and Inclusion Metrics AB - Governance 01: Board,AB - Governance 10: Board Level Gender Diversity,ABRDN Corporate Behaviour: Polices and Practices,ABRDN Corporate Governance: Board Issues ,ADX G01: Board Diversity,Amundi G: Audit and Control,Amundi G: Board Structure,ASX G: Corporate Governance,BLK 01: Boards and Directors,Bloomberg GEI: Leadership,BM Social: Diversity,Boursa Kuwait G: Board Diversity,Crisil G: Board Composition, Independence and Functioning,Crisil G: Disclosures Practices,CS - G: Board Diversity,CSA Econ: Corporate Governance,DB G: Corporate Governance,DB S: Human Capital,EGX A: General ,ESG Risk.ai- G: Effective Board,FB G: Board,FH G: Board Composition and Board Independence,FH S: Employee Engagement, Diversity and Inclusion,Fidelity G: Corporate Governance,FT - S04: Diversity and Inclusion,FTSE Russell G: Corporate Governance,GCCA BC: Compliance with Legal Requirements,GRESB Management: Policies,GRI 11.11 Non Discrimination and Equal Opportunity,GRI 12.19 Non Discrimination and Equal Opportunity,GRI 13.15 Non-Discrimination and Equal Opportunity,GRI 2: GD Strategy, Policies and Practices,GRI 405: Diversity and Equal Opportunity,HSBC: Corporate Behaviour,IFRS S1: Governance,IFRS S1: Metrics and Targets,ISS Governance: Corporate Governance,JAM CG: Boards and Executive Leadership,JPM G: Board Diversity,JPM S: Discrimination Prevention,JSE SD G: Board Composition,JSE SD G: Compliance and Risk Management,LAM S01: Employee Diversity Engagement and Inclusion,LGIM S: Social Diversity,LSEG G: Management,MSCI G: Corporate Governance,MSX G: Board Diversity,OMERS G: Board Structure,OMERS S: Inclusion and Diversity,RLAM S: Diversity and Inclusion,SASB: Leadership and Governance,SDG 05: Gender Equality,SDG 10: Reduced Inequality,SECT 2.1: Corporate governance policy ,SECT A1: Directors executives and other key persons,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price G: Board Diversity,Tadawul G: Corporate Governance,VE Governance: Board of Directors,WEF Governance: Quality of Governing Body,WFE G: Board Diversity,
Company Website - About Burgan - Leadership - ​​​​Board Committees
A : 0
B : 3
C : 0 		No female members represented in Board Nominations and Remunerations Committee (BNRC)
Nomination Committee Composition Board of Directors Metrics AB - Governance 01: Board,ABRDN Corporate Governance: Board Issues ,Amundi G: Board Structure,BLK 01: Boards and Directors,BLK 06: Other Corporate Governance Matters and Shareholder Protections,Boursa Kuwait G: Board Independence,Crisil G: Board Composition, Independence and Functioning,CSA Econ: Corporate Governance,DB G: Corporate Governance,EGX G: Board and Management Structure,ESG Risk.ai- G: Effective Board,FH G: Board Composition and Board Independence,Fidelity G: Corporate Governance,FTSE Russell G: Corporate Governance,GRESB Management: Leadership,GRI 2: GD Governance,HSBC: Corporate Governance,IFRS S1: Governance,IFRS S1: Metrics and Targets,ISS Governance: Corporate Governance,JAM CG: Boards and Executive Leadership,JPM G: Independence of Chair and Board,JSE SD G: Compliance and Risk Management,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Business Conduct,SAQ 5.0: Company Management,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.2: Corporate governance structure and material facts,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,VE Governance: Board of Directors,WEF Governance: Quality of Governing Body,
Company Website - About Burgan - Leadership - ​​​​Board Committees
External Source - Boursa Kuwait Stock Exchange - Management
A : 3
B : 3
C : 100 		Board Nominations and Remunerations Committee (BNRC) comprises of 3 members out of which 1 is Independent Non-executive members and 3 are Non-executive member; The BNRC shall be responsible for presenting recommendations to the Board regarding nomination to the Board's membership, review of Board structure on an annual basis, undertake performance evaluation of the overall Board and the performance of each member on annual basis, and developing Bank-wide reward policy in line with applicable laws and regulations. In addition, BNRC shall be responsible for appointment of the senior positions of the Executive Management, ensuring that these positions are occupied by qualified employees along with setting p performance standards and succession plans
Nomination Committee Gender Composition Board of Directors Diversity and Inclusion Metrics AB - Governance 01: Board,AB - Governance 10: Board Level Gender Diversity,ABRDN Corporate Behaviour: Polices and Practices,ABRDN Corporate Governance: Board Issues ,ADX G01: Board Diversity,Amundi G: Audit and Control,Amundi G: Board Structure,ASX G: Corporate Governance,BLK 01: Boards and Directors,Bloomberg GEI: Leadership,BM Social: Diversity,Boursa Kuwait G: Board Diversity,Crisil G: Board Composition, Independence and Functioning,Crisil G: Disclosures Practices,CS - G: Board Diversity,CSA Econ: Corporate Governance,DB G: Corporate Governance,DB S: Human Capital,EGX A: General ,ESG Risk.ai- G: Effective Board,FB G: Board,Fidelity G: Corporate Governance,FT - S04: Diversity and Inclusion,FTSE Russell G: Corporate Governance,GCCA BC: Compliance with Legal Requirements,GRESB Management: Policies,GRI 11.11 Non Discrimination and Equal Opportunity,GRI 12.19 Non Discrimination and Equal Opportunity,GRI 13.15 Non-Discrimination and Equal Opportunity,GRI 2: GD Strategy, Policies and Practices,GRI 405: Diversity and Equal Opportunity,HSBC: Corporate Behaviour,IFRS S1: Governance,IFRS S1: Metrics and Targets,ISS Governance: Corporate Governance,JAM CG: Boards and Executive Leadership,JPM G: Board Diversity,JPM S: Discrimination Prevention,JSE SD G: Board Composition,JSE SD G: Compliance and Risk Management,LAM S01: Employee Diversity Engagement and Inclusion,LGIM S: Social Diversity,LSEG G: Management,MSCI G: Corporate Governance,MSX G: Board Diversity,OMERS G: Board Structure,OMERS S: Inclusion and Diversity,RLAM S: Diversity and Inclusion,SASB: Leadership and Governance,SDG 05: Gender Equality,SDG 10: Reduced Inequality,SECT 2.1: Corporate governance policy ,SECT A1: Directors executives and other key persons,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price G: Board Diversity,Tadawul G: Corporate Governance,VE Governance: Board of Directors,WEF Governance: Quality of Governing Body,WFE G: Board Diversity,
Company Website - About Burgan - Leadership - ​​​​Board Committees
A : 0
B : 3
C : 0 		No female member represented in Board Nominations and Remunerations Committee (BNRC)
Risk Committee Gender Composition Board of Directors Diversity and Inclusion Metrics AB - Governance 01: Board,AB - Governance 10: Board Level Gender Diversity,ABRDN Corporate Governance: Board Issues ,ADX G01: Board Diversity,Amundi G: Audit and Control,Amundi G: Board Structure,ASX G: Corporate Governance,BLK 02: Auditors and Audit Related Issues,Bloomberg GEI: Leadership,BM Social: Diversity,Boursa Kuwait G: Board Diversity,Crisil G: Board Composition, Independence and Functioning,Crisil G: Disclosures Practices,CS - G: Board Diversity,CSA Econ: Corporate Governance,DB G: Corporate Governance,DB S: Human Capital,EGX A: General ,ESG Risk.ai- G: Effective Board,FB G: Board,FH G: Board Composition and Board Independence,FH S: Employee Engagement, Diversity and Inclusion,Fidelity G: Corporate Governance,FT - S04: Diversity and Inclusion,FTSE Russell G: Corporate Governance,GCCA BC: Compliance with Legal Requirements,GRESB Management: Policies,GRI 11.11 Non Discrimination and Equal Opportunity,GRI 12.19 Non Discrimination and Equal Opportunity,GRI 13.15 Non-Discrimination and Equal Opportunity,GRI 2: GD Strategy, Policies and Practices,GRI 405: Diversity and Equal Opportunity,HSBC: Corporate Behaviour,IFRS S1: Governance,IFRS S1: Metrics and Targets,ISS Governance: Corporate Governance,JAM CG: Boards and Executive Leadership,JPM G: Board Diversity,JPM S: Discrimination Prevention,JSE SD G: Board Composition,JSE SD G: Compliance and Risk Management,LAM S01: Employee Diversity Engagement and Inclusion,LGIM S: Social Diversity,LSEG G: Management,MSCI G: Corporate Governance,MSX G: Board Diversity,OMERS G: Board Structure,OMERS S: Inclusion and Diversity,RLAM S: Diversity and Inclusion,SASB: Leadership and Governance,SDG 05: Gender Equality,SDG 10: Reduced Inequality,SECT 2.1: Corporate governance policy ,SECT A1: Directors executives and other key persons,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price G: Board Diversity,Tadawul G: Corporate Governance,VE Governance: Board of Directors,WEF Governance: Quality of Governing Body,WFE G: Board Diversity,
Company Website - About Burgan - Leadership - ​​​​Board Committees
A : 0
B : 3
C : 0 		No female member represented in Board Risk Committee (BRC)
Risk Committee Composition Board of Directors Committees Metrics Risk Control AB - Governance 01: Board,ABRDN Corporate Governance: Board Issues ,BLK 02: Auditors and Audit Related Issues,Boursa Kuwait G: Board Independence,Crisil G: Board Composition, Independence and Functioning,CSA Econ: Risk and Crisis Management,DB G: Business Resilience,DB G: Corporate Governance,EGX G: Board and Management Structure,ESG Risk.ai- G: Effective Board,FTSE Russell G: Corporate Governance,FTSE Russell G: Risk Management,GRESB Management: Risk Management,GRESB Performance: Risk Assessment,GRI 2: GD Governance,IFRS S1: Governance,IFRS S1: Metrics and Targets,IFRS S1: Risk Management,ISS Governance: Corporate Governance,JAM CG: Boards and Executive Leadership,JPM G: Independence of Chair and Board,JSE SD G: Compliance and Risk Management,LSEG G: Management,MSCI G: Corporate Governance,SAQ 5.0: Company Management,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.2: Corporate governance structure and material facts,SECT A3: Heads of internal audit and compliance units ,SET G3 Sustainability Risk Management,STALYTCS: Corporate Governance,Tadawul G: Corporate Governance,VE Governance: Board of Directors,WEF Governance: Ethical Behaviour,
Company Website - About Burgan - Leadership - ​​​​Board Committees
External Source - Boursa Kuwait Stock Exchange - Management
A : 3
B : 3
C : 100 		Board Risk Committee (BRC) comprises of 3 members out of which 1 is Independent Non-executive member and 3 are Non-executive member; The BRC shall be responsible for providing review and report to the Board on the current and future risk strategy and tolerance along with supervising implementation of this strategy by the Executive Management. The BRC shall ensure existence of effective systems for risk management and independence of these functions
Board Member Alternative Commitments Board of Directors AB - Governance 01: Board,ABRDN Corporate Governance: Board Issues ,Amundi G: Board Structure,BLK 01: Boards and Directors,BLK 06: Other Corporate Governance Matters and Shareholder Protections,Crisil G: Management Track Record,CSA Econ: Corporate Governance,EGX G: Board and Management Structure,ESG Risk.ai- G: Effective Board,FH G: Board Composition and Board Independence,Fidelity G: Corporate Governance,FTSE Russell G: Corporate Governance,GRI 2: GD Governance,HSBC: Corporate Governance,ISS Governance: Corporate Governance,JAM CG: Boards and Executive Leadership,JPM G: Fiduciary Duty,JSE SD G: Compliance and Risk Management,LAM G02: Board Independence Accountability and Diversity,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Board Structure,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.1: Corporate governance policy ,SECT A1: Directors executives and other key persons,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,VE Governance: Board of Directors,WEF Governance: Quality of Governing Body,
Annual Report 2024 (Page 64-66)


Details of other board position is disclosed in Annual Report 2024
Financial Expertise on Audit Committee Board of Directors AB - Governance 01: Board,ABRDN Corporate Governance: Accounting and Audit,ABRDN Corporate Governance: Board Issues ,Amundi G: Audit and Control,Amundi G: Board Structure,BLK 02: Auditors and Audit Related Issues,Crisil G: Board Composition, Independence and Functioning,CS - G: Accounting,CSA Econ: Corporate Governance,ESG Risk.ai- G: Effective Board,Fidelity G: Corporate Governance,FTSE Russell G: Corporate Governance,HSBC: Corporate Governance,IFRS S1: Governance,ISS Governance: Corporate Governance,JAM CG: Boards and Executive Leadership,JSE SD G: Compliance and Risk Management,LGIM G: Audit Oversight,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Business Conduct,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.2: Corporate governance structure and material facts,SECT A3: Heads of internal audit and compliance units ,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,Tadawul G: Corporate Governance,VE Governance: Board of Directors,WEF Governance: Quality of Governing Body,
Sustainability Report 2024 (Page 30)


All members of the audit committee have financial expertise
Other Board Committees Board of Directors AB - Governance 01: Board,ABRDN Corporate Governance: Board Issues ,ASX S: Other Stakeholder Management,BLK 01: Boards and Directors,BLK 06: Other Corporate Governance Matters and Shareholder Protections,Boursa Kuwait G: Board Independence,Crisil G: Board Composition, Independence and Functioning,DB G: Corporate Governance,EcoVadis: Ethics,EGX G: Business Ethics and Responsibility,ESG Risk.ai- G: Effective Board,FH G: Board Composition and Board Independence,Fidelity G: Corporate Governance,FIMI Principle 02: Business with Ethical Practices ,FTSE Russell G: Corporate Governance,GCCA BC: Compliance with Legal Requirements,JAM CG: Boards and Executive Leadership,JPM G: Independence of Chair and Board,LSEG G: Management,MSCI G: Corporate Behavior,SASB: Leadership and Governance,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.2: Corporate governance structure and material facts,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,T Rowe Price G: ESG Accountability,Tadawul G: Corporate Governance,WEF Governance: Ethical Behaviour,
Company Website - About Burgan - Leadership - Board Committees
Annual Report 2024 (Page 76-78)


Board Corporate Governance Committee (BCGC): The BCGC shall essentially be responsible for assisting the Board in setting the Bank's corporate governance policies and following-up on its execution and periodic review to ensure its effectiveness; Board Credit and Investment Committee (BCIC): The Board Credit and Investment Committee is responsible for overseeing the Bank’s lending, credit recovery and investment activities, making recommendations to the Board of Directors within tits delegated authorities and implementing decision made by the Board of Directors
Conflicts of Interest Board of Directors Policies ABRDN Corporate Behaviour: Controversies,ABRDN Corporate Behaviour: Polices and Practices,ABRDN Corporate Governance: Board Issues ,BLK 01: Boards and Directors,BLK 03: Capital Structure, Mergers, Asset Sales, and Other Special Transactions,BLK 06: Other Corporate Governance Matters and Shareholder Protections,BRSR Principle 1: Ethical Transparent and Accountable,Crisil G: Board Composition, Independence and Functioning,Crisil G: Disclosures Practices,CSA Econ: Corporate Governance,DB G: Corporate Governance,EcoVadis: Ethics,ESG Risk.ai- G: Effective Board,FH G: Business Ethics,GRI 2: GD Governance,IFRS S1: Metrics and Targets,ISS Governance: Corporate Governance,JPM G: Fiduciary Duty,LSEG G: Management,MSCI G: Corporate Governance,SAQ 5.0: Company Management,SDG 16: Peace Justice and Strong Institutions,STALYTCS: Business Ethics,Tadawul G: Corporate Governance,
Annual Report 2024 (Page 75)
Employee Code of Conduct (Page 5)


Conflicts of Interest: In accordance with the CBK corporate governance instructions, Board Members are required to disclose to the Board any interest they may have that might cause a conflict of interest. Any Board Member with a material personal interest in a matter being considered by the Board shall not attend nor vote on the matter being considered. The Board Secretary maintains a record of Board Members interests that is being presented to the Board of Directors on annual basis and is being updated as and when changes occur
Shareholder over 20% Ownership Shareholders AB - Governance 03: Ownership,ABRDN Corporate Governance: Ownership and Control,BLK 06: Other Corporate Governance Matters and Shareholder Protections,Crisil G: Shareholder Relations,CS - G: Ownership,CS - S: Stakeholder Management,CSA Econ: Corporate Governance,DB G: Corporate Governance,EGX G: Ownership and Shareholder Rights,ESG Risk.ai- G: Shareholders Right,FB G: Investor Protections,Fidelity G: Corporate Governance,FT - G04: Shareholder Structures,FTSE Russell G: Corporate Governance,HSBC: Corporate Governance,IFRS S1: Metrics and Targets,ISS Governance: Corporate Governance,JSE SD G: Compliance and Risk Management,LSEG G: Shareholders,MSCI G: Corporate Governance,OMERS G: Shareholder Rights,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.2: Corporate governance structure and material facts,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,VE Governance: Shareholders,WEF Governance: Risk and Opportunity Oversight,WSA 08: Ethical and Transparent Operations,
External - Kuwait Stock Exchange


As per the Boursa website - Kuwait Projects Company Holding & Group (Overland Real Estate Co., United Industries Co., Kuwait United Consultancy Co., United Gulf Holding Co.) - 64.30%
Directors’ Shareholder Ownership Board of Directors Shareholders AB - Governance 03: Ownership,ABRDN Corporate Governance: Ownership and Control,BLK 01: Boards and Directors,Crisil G: Management Track Record,CS - G: Ownership,CS - S: Stakeholder Management,CSA Econ: Corporate Governance,EGX G: Ownership and Shareholder Rights,ESG Risk.ai- G: Effective Board,FB G: Investor Protections,Fidelity G: Corporate Governance,FT - G04: Shareholder Structures,FTSE Russell G: Corporate Governance,Glass Lewis: Board Accountability,HSBC: Corporate Governance,IFRS S1: Metrics and Targets,ISS Governance: Corporate Governance,LSEG G: Shareholders,MSCI G: Corporate Governance,OMERS G: Shareholder Rights,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT A1: Directors executives and other key persons,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,VE Governance: Shareholders,WEF Governance: Ethical Behaviour,WSA 08: Ethical and Transparent Operations,
External - Kuwait Stock Exchange


Director's ownership is disclosed on the stock exchange
Executive Shareholder Ownership Board of Directors Executive Management Shareholders AB - Governance 03: Ownership,ABRDN Corporate Governance: Ownership and Control,BLK 01: Boards and Directors,Crisil G: Management Track Record,CS - G: Ownership,CS - S: Stakeholder Management,CSA Econ: Corporate Governance,EGX G: Ownership and Shareholder Rights,ESG Risk.ai- G: Shareholders Right,FB G: Investor Protections,Fidelity G: Corporate Governance,FT - G04: Shareholder Structures,FTSE Russell G: Corporate Governance,Glass Lewis: Board Accountability,HSBC: Corporate Governance,IFRS S1: Metrics and Targets,ISS Governance: Corporate Governance,LSEG G: Shareholders,MSCI G: Corporate Governance,OMERS G: Shareholder Rights,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT A1: Directors executives and other key persons,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,VE Governance: Shareholders,WEF Governance: Ethical Behaviour,WSA 08: Ethical and Transparent Operations,
External - Kuwait Stock Exchange


Executive shareholder ownership is disclosed on stock exchange
Material Executive Share Trading Risk Control Shareholders ABRDN Corporate Behaviour: Polices and Practices,ABRDN Corporate Governance: Ownership and Control,BLK 06: Other Corporate Governance Matters and Shareholder Protections,Crisil G: Disclosures Practices,CSA Econ: Corporate Governance,EGX G: Ownership and Shareholder Rights,ESG Risk.ai- G: Shareholders Right,Fidelity G: Corporate Governance,FT - G04: Shareholder Structures,FTSE Russell G: Corporate Governance,HSBC: Corporate Governance,ISS Governance: Corporate Governance,JAM CG: Conduct, Litigation and Relations with Policy Makers and Regulators,LSEG G: Shareholders,MSCI G: Corporate Behavior,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT A1: Directors executives and other key persons,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,Tadawul G: Corporate Governance,VE Governance: Shareholders,WEF Governance: Ethical Behaviour,WSA 08: Ethical and Transparent Operations,
Corporate Governance Manual (Page 20)
Company Website - About Burgan - Leadership - Board of Directors
Boursa Kuwait Stock Exchange


The Bank shall have a Board approved policy for ‘Code of Conduct’ that includes a definition of conflict of interest, related party and transactions based on insider information of the Bank. Such policy shall be circulated to all the Bank’s employees and Board members and their signatures shall be obtained on adherence to its content. The Board shall ensure specifying professional standards and institutional values that enhance the integrity of the Bank, the Board members, the Executive Management, and other employees
Executive Pay Disclosures Board of Directors Compensation and Benefits Executive Management AB - Governance 02: Pay,ABRDN Corporate Governance: Remuneration ,Amundi G: Remuneration,BLK 01: Boards and Directors,BLK 04: Executive Compensation,Boursa Kuwait G: Incentivized Pay,Crisil G: Management Track Record,CS - G: Executive Pay ,CS - S: Human Capital,CSA Econ: Corporate Governance,ESG Risk.ai- G: Pay,FH G: Executive Compensation,Fidelity G: Corporate Governance,FT - G03: Remuneration Practices,FT - G06: Employee Rights and Relations,FTSE Russell G: Corporate Governance,Glass Lewis: Board Accountability,GRESB Management: Reporting,GRI 2: GD Governance,HSBC: Corporate Governance,IFRS S1: Metrics and Targets,ISS Governance: Corporate Governance,JAM CG: Remuneration,JPM G: Executive Compensation,JSE CD Governance: Board Oversight of Disclosure and Communication,JSE SD G: Remuneration,LAM G04: Executive Compensation,LGIM T: Transparency,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Executive Compensation,SASB: Leadership and Governance,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT A1: Directors executives and other key persons,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price G: Executive Compensation,Tadawul G: Corporate Governance,VE Governance: Executive Remuneration,WEF Governance: Quality of Governing Body,WSA 05: Our People,
Annual Report 2024 (Page 81)
Annual Report 2024 (Page 111)


Details of Executive Pay are disclosed in Annual Report 2024
Executive Pay Performance Alignment Policies Compensation and Benefits Executive Management Policies AB - Governance 02: Pay,ABRDN Corporate Behaviour: Polices and Practices,ABRDN Corporate Governance: Remuneration ,Amundi G: Remuneration,BLK 04: Executive Compensation,Bloomberg GEI: Pay,Boursa Kuwait G: Incentivized Pay,Crisil G: Management Track Record,CS - G: Executive Pay ,CS - S: Human Capital,CSA Econ: Corporate Governance,DFM G3: Incentivized Pay,EGX A: General ,ESG Risk.ai- G: Pay,FB G: Sustainability,FH G: Executive Compensation,Fidelity G: Corporate Governance,FT - G03: Remuneration Practices,FT - G06: Employee Rights and Relations,FTSE Russell G: Corporate Governance,Glass Lewis: Board Accountability,GRESB Management: Policies,GRI 2: GD Governance,HSBC: Corporate Governance,ISS Governance: Business Ethics,JAM CG: Remuneration,JPM G: Executive Compensation,JSE SD G: Remuneration,LAM G04: Executive Compensation,LGIM T: Transparency,LSEG G: Management,MSCI G: Corporate Governance,MSX G: Incentivized Pay,OMERS G: Executive Compensation,RLAM G: Compliance,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT A1: Directors executives and other key persons,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price G: Executive Compensation,Tadawul G: Corporate Governance,Vanguard G: Executive Compensation,VE Governance: Executive Remuneration,VE Social: Remuneration,WEF Governance: Quality of Governing Body,WSA 05: Our People,WSA 08: Ethical and Transparent Operations,
Annual Report 2024 (Page 110)


The banks remuneration practices are linked to both short term and long term performance goals. Key financial and non-financial performance measures are aligned to the Bank’s business strategy. Performance based remuneration is based on the bonus pools allocated by the BNRC/Board for the purpose of rewarding employee performance. The rewards are based on the bank’s overall performance, department/group performance and individual contribution thereof. The senior management team’s performance is measured through balanced scorecard which reviews the key performance areas of Customer focus, financial performance, process improvement and people management. All other employees in the bank have annual performance appraisals assessing financial and non-financial objectives based on their roles
Shareholding Details Shareholders AB - Governance 03: Ownership,ABRDN Corporate Governance: Ownership and Control,BLK 06: Other Corporate Governance Matters and Shareholder Protections,Crisil G: Shareholder Relations,CS - G: Ownership,CSA Econ: Corporate Governance,DB G: Corporate Governance,EGX G: Ownership and Shareholder Rights,ESG Risk.ai- G: Shareholders Right,FB G: Investor Protections,Fidelity G: Corporate Governance,FIMI Principle 10: Verifiable Stakeholder Reporting ,FT - G04: Shareholder Structures,FTSE Russell G: Corporate Governance,Glass Lewis: Board Accountability,HSBC: Corporate Governance,IFRS S1: Metrics and Targets,ISS Governance: Corporate Governance,LAM G06: Shareholder Rights,LSEG G: Shareholders,MSCI G: Corporate Governance,OMERS G: Shareholder Rights,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.2: Corporate governance structure and material facts,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,VE Governance: Shareholders,WEF Governance: Stakeholder Engagement,WSA 08: Ethical and Transparent Operations,
External - Kuwait Stock Exchange


Shareholding details are disclosed on stock exchange
Voting Results Transparency Shareholders ABRDN Corporate Behaviour: Polices and Practices,Amundi G: Shareholder Rights,BLK 03: Capital Structure, Mergers, Asset Sales, and Other Special Transactions,BLK 06: Other Corporate Governance Matters and Shareholder Protections,Crisil G: Shareholder Relations,CSA Econ: Corporate Governance,ESG Risk.ai- G: Shareholders Right,FB G: Investor Protections,Fidelity G: Corporate Governance,FIMI Principle 10: Verifiable Stakeholder Reporting ,FTSE Russell G: Corporate Governance,Glass Lewis: Board Accountability,HSBC: Corporate Governance,IFRS S1: Metrics and Targets,ISS Governance: Corporate Governance,JSE SD G: Compliance and Risk Management,LGIM G: Investor Rights,LSEG G: Shareholders,MSCI G: Corporate Governance,OMERS G: Shareholder Rights,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.2: Corporate governance structure and material facts,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,Vanguard G: Voting Rights,VE Governance: Shareholders,WEF Governance: Stakeholder Engagement,WSA 08: Ethical and Transparent Operations,
Result of 61st Ordinary General Assembly Meeting


All the clauses stipulated in the agenda have been approved
Disclosure of Board and Subcommittee Attendance Board of Directors AB - Governance 01: Board,ABRDN Corporate Governance: Board Issues ,Amundi G: Board Structure,BLK 01: Boards and Directors,BLK 06: Other Corporate Governance Matters and Shareholder Protections,Crisil G: Board Composition, Independence and Functioning,CSA Econ: Corporate Governance,ESG Risk.ai- G: Effective Board,FH G: Board Composition and Board Independence,Fidelity G: Corporate Governance,FTSE Russell G: Corporate Governance,GRESB Management: Reporting,GRI 2: GD Governance,HSBC: Corporate Governance,IFRS S1: Metrics and Targets,ISS Governance: Corporate Governance,JAM CG: Boards and Executive Leadership,LAM G02: Board Independence Accountability and Diversity,LSEG G: Management,MSCI G: Corporate Governance,OMERS G: Board Structure,SAQ 5.0: Company Management,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.1: Corporate governance policy ,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,VE Governance: Board of Directors,WEF Governance: Quality of Governing Body,WSA 08: Ethical and Transparent Operations,
Annual Report 2024 (Page 75)


Board Committee meetings attendance is disclosed in the Annual Report 2024
Failure to Secure Voting Approval Board of Directors Shareholders ABRDN Corporate Behaviour: Polices and Practices,Amundi G: Shareholder Rights,BLK 01: Boards and Directors,BLK 03: Capital Structure, Mergers, Asset Sales, and Other Special Transactions,BLK 06: Other Corporate Governance Matters and Shareholder Protections,Crisil G: Shareholder Relations,CSA Econ: Corporate Governance,ESG Risk.ai- G: Shareholders Right,FB G: Investor Protections,Fidelity G: Corporate Governance,FTSE Russell G: Corporate Governance,Glass Lewis: Board Accountability,HSBC: Corporate Governance,IFRS S1: Metrics and Targets,ISS Governance: Corporate Governance,LGIM G: Investor Rights,LSEG G: Shareholders,MSCI G: Corporate Governance,OMERS G: Shareholder Rights,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.2: Corporate governance structure and material facts,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,T Rowe Price G: Disclosure of Governance Data,Tadawul G: Corporate Governance,Vanguard G: Voting Rights,VE Governance: Shareholders,WEF Governance: Quality of Governing Body,WSA 08: Ethical and Transparent Operations,
Result of 61st Ordinary General Assembly Meeting


Result of 61st Ordinary General Assembly Meeting is available on the company's website
Shareholder Rights and Relations Policy Policies Shareholders ABRDN Corporate Behaviour: Polices and Practices,ABRDN Corporate Governance: Ownership and Control,Amundi G: Audit and Control,ASX S: Other Stakeholder Management,BLK 01: Boards and Directors,BLK 07: Shareholder Proposals,BRSR 2 Section B: Management And Process Disclosures,BRSR Principle 4: Responsive to Stakeholders,Crisil G: Shareholder Relations,CS - S: Stakeholder Management,CSA Econ: Business Ethics,DB G: Corporate Governance,EGX A: General ,ESG Risk.ai- G: Shareholders Right,FB G: Investor Protections,FH G: Corporate Culture and Behavior,Fidelity G: Corporate Governance,FTSE Russell G: Corporate Governance,GCCA BC: Compliance with Legal Requirements,GRESB Management: Policies,GRI 2: GD Stakeholder Engagement,GRI 2: GD Strategy, Policies and Practices,HSBC: Corporate Behaviour,ISS Governance: Business Ethics,ISS Social: Society,JAM CG: Protection of Minority Rights and Related Party Transactions,JSE SD G: Compliance and Risk Management,LAM G06: Shareholder Rights,LSEG G: Shareholders,MSCI G: Corporate Governance,OMERS G: Shareholder Rights,RLAM G: Compliance,SDG 16: Peace Justice and Strong Institutions,SECN P1: Govern with Ethics Transparency and Accountability,SECT 2.1: Corporate governance policy ,SET G1 Policy Structure and Governance System,STALYTCS: Corporate Governance,Tadawul G: Corporate Governance,Vanguard G: Oversight of Strategy,VE Governance: Shareholders,WEF Governance: Quality of Governing Body,
Corporate Governance Manual (Page 5)


The Corporate Governance framework at the Bank ensures protection of shareholders’ rights and their equal treatment, in accordance with applicable laws, regulations and instructions issued by the regulatory bodies, and incorporates the same into the Bank’s policies and procedures. This includes: Protecting the shareholders’ basic rights related to registering ownership and its transfer, participation and voting in shareholders meetings, participation in profits, and obtaining regular information about the Bank; Ensuring shareholders’ rights in viewing and participating in decisions related to amendments to the Bank's articles of association, amendments to the capital by offering new shares, offering shares under the share option scheme for employees, or by re-purchasing shares, decisions related to any extraordinary transactions that have effects on the Bank's outcome or its operations/activities such as an acquisition, merger or sale of a tangible part of its assets or subsidiary banks; Encouraging effective participation of shareholders in the General Assembly meetings and acquainting them with voting rules, procedures, informing them of the date and place of the meeting with agenda at a sufficient time before the meeting. Enabling shareholders to view the General Assembly's minutes of meeting; Treating all shareholders equally, including small shareholders and foreign shareholders, and giving them the opportunity to question the Board and correct any violations to their rights; Providing timely information to shareholders to allow them to fully practice their rights. This information shall be complete and accurate without differentiating between shareholders in regards to its provision; and Considering that stakeholders’ rights represent an important aspect of good governance and that the success of the Bank is a result of collective efforts by the stakeholders such as depositors, loan takers, employees, investors, and others who have dealings with banks
Sensitivity Analysis and Stress Testing Risk Control ABRDN Corporate Governance: Accounting and Audit,BLK 02: Auditors and Audit Related Issues,BLK 06: Other Corporate Governance Matters and Shareholder Protections,FH G: Risk Management,Fidelity G: Corporate Governance,FTSE Russell G: Risk Management,FTSE Russell G: Risk Management,Glass Lewis: Climate Risk Mitigation,HSBC: Corporate Governance,IFRS S1: Metrics and Targets,IFRS S2: Metrics and Targets,MSCI G: Corporate Behavior,OMERS G: Business Conduct,SASB: Leadership and Governance,SDG 16: Peace Justice and Strong Institutions,SECT 1.3: Business sustainability development ,STALYTCS: Corporate Governance,WEF Governance: Risk and Opportunity Oversight,
Annual Report 2024 (Page 128)
Annual Report 2024 (Page 179)


The Bank’s Liquidity management policies and limits ensure that liquidity is maintained at sufficiently comfortable levels to support operations and meet payment demands even under stressed market conditions. The Bank also has in place comprehensive stress testing policies and liquidity contingency funding that incorporate multiple scenarios covering both specific and general marketrelated events. The purpose of liquidity stress testing is to determine the incremental funding that may be required under extreme scenarios. Stress testing is fully integrated into the Bank’s liquidity risk management framework. It assesses the Bank’s ability to generate sufficient liquidity under extreme conditions and is a key input when defining liquidity targets and limits; The Group conducts sensitivity analysis on regular intervals in order to assess the potential impact of any major changes in fair value of equity instruments. Based on the results of the analysis conducted there are no material implication over the Group’s profit or other comprehensive income for a 5% fluctuation in major stock exchanges
Stakeholder Inclusiveness Engagement ABRDN Corporate Behaviour: Polices and Practices,BLK 06: Other Corporate Governance Matters and Shareholder Protections,BLK 07: Shareholder Proposals,BRSR Principle 4: Responsive to Stakeholders,Crisil S: Stakeholder Management and Product Quality,CSA Econ: Materiality,ESG Risk.ai- G: Shareholders Right,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 2: GD Governance,ISS Social: Society,LSEG G: Shareholders,SAQ 5.0: Company Management,SDG 16: Peace Justice and Strong Institutions,UNGC Principle 07 Environment ,
Sustainability Report 2024 (Page 18 - 19)


Burgan Bank prioritises open and sustained communication with all key players. Our stakeholders are central to our strategy and we strive to have a constructive dialogue aimed at reinforcing a culture of responsibility, being a responsible employer, supporting the environmental transition and achieving a positive local impact; Proactive engagement with our diverse stakeholders through various channels allows us to build relationships, increase community involvement and gather invaluable insights into their perspective. We understand the importance of balancing different stakeholder needs and this collaborative approach ensures that we create long-term value for all while upholding our commitment to responsible and sustainable business practices
Soliciting Shareholder ESG Feedback Engagement ABRDN Corporate Behaviour: Polices and Practices,Amundi G: ESG Strategy,BLK 01: Boards and Directors,BLK 06: Other Corporate Governance Matters and Shareholder Protections,BLK 07: Shareholder Proposals,BRSR Principle 4: Responsive to Stakeholders,Crisil G: Shareholder Relations,CS - S: Stakeholder Management,ESG Risk.ai- G: Shareholders Right,Fidelity G: Corporate Governance,FIMI Principle 02: Business with Ethical Practices ,FIMI Principle 10: Verifiable Stakeholder Reporting ,GRESB Development: ESG Requirements,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 2: GD Stakeholder Engagement,HSBC: Corporate Governance,ISS Social: Society,LSEG G: Shareholders,MSCI G: Corporate Behavior,OMERS G: Shareholder Rights,SASB: Social Capital,SDG 17: Partnerships to Achieve the Goal,SECN P6: Respect Stakeholders Especially the Disadvantaged and Vulnerable,SECT 1.3: Business sustainability development ,STALYTCS: Corporate Governance,VE Governance: Shareholders,WEF Governance: Stakeholder Engagement,
Sustainability Report 2024 (Page 93)


The Sustainability Report is designed to be accessible to a diverse range of stakeholders, including regulators, investors, customers, researchers, non-governmental organisations, government bodies and the broader public. The Bank welcomes feedback and suggestions on the report, which can be submitted to the following email address: ESG@burgan.com
Soliciting Stakeholder ESG Feedback Engagement ABRDN Corporate Behaviour: Polices and Practices,Amundi G: ESG Strategy,Amundi S: Product and Customer Responsibility,ASX S: Other Stakeholder Management,BLK 06: Other Corporate Governance Matters and Shareholder Protections,BLK 07: Shareholder Proposals,BRSR Principle 4: Responsive to Stakeholders,Crisil G: Disclosures Practices,Crisil S: Stakeholder Management and Product Quality,ESG Risk.ai- G: Shareholders Right,Fidelity G: Corporate Governance,FTSE Russell G: Corporate Governance,GRESB Development: ESG Requirements,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 2: GD Stakeholder Engagement,HSBC: Corporate Governance,ISS Social: Society,JAM CG: Conduct, Litigation and Relations with Policy Makers and Regulators,JSE CD Metrics and Targets: Stakeholder Engagement,LSEG G: Shareholders,MSCI G: Corporate Governance,OMERS G: Business Conduct,SASB: Human Capital,SASB: Social Capital,SDG 08: Decent Work and Economic Growth,SDG 17: Partnerships to Achieve the Goal,SECN P6: Respect Stakeholders Especially the Disadvantaged and Vulnerable,SECT 1.3: Business sustainability development ,VE Social: Employee Participation,WEF Governance: Stakeholder Engagement,
Sustainability Report 2024 (Page 93)


The Sustainability Report is designed to be accessible to a diverse range of stakeholders, including regulators, investors, customers, researchers, non-governmental organisations, government bodies and the broader public. The Bank welcomes feedback and suggestions on the report, which can be submitted to the following email address: ESG@burgan.com
Data Privacy Policy Data Protection and Cyber Security Policies AB - Social 04: Privacy and Data Security,ABRDN Human Rights and Stakeholders: Privacy and Data Security,ADX G06: Data Privacy,Amundi G: Audit and Control,BM Social: Product and Services Responsibility,Boursa Kuwait G: Data Privacy,BRSR 2 Section B: Management And Process Disclosures,BRSR Principle 9: Provide Value to Consumers,Crisil S: Stakeholder Management and Product Quality,CS - S: Privacy and Data Protection,CSA Econ: Information Security,DB S: Product Quality Management,DFM G7: Data Privacy,EcoVadis: Ethics,ESG Risk.ai- S: Data Protection,FB G: Data Security and Tax,FH G: Business Ethics,FH S: Customer Privacy and Data Security,Fidelity G: Cyber Security,FIMI Principle 08: Use Reuse and Recovery of Materials,FIMI Principle 10: Verifiable Stakeholder Reporting ,FT - G07: Data Protection and Security,FTSE Russell S: Human Rights and Community,GRESB Performance: Data Monitoring and Review,GRI 418: Customer Privacy,HSBC: Corporate Behaviour,ISS Governance: Business Ethics,ISS Social: Social Aspects Along the Value Chain,JPM S: Cybersecurity and Data Privacy,LAM E07: Business Model Resilience,LAM S12: Data Privacy and Security,LSEG S: Product Responsibility,MSCI S: Product Liability,MSX G: Data Privacy,OMERS G: Cybersecurity,OMERS G: Data Protection and Privacy,SASB: Social Capital,SDG 16: Peace Justice and Strong Institutions,SECT 1.3: Business sustainability development ,STALYTCS: Data Privacy and Security,Tadawul S: Product Liability,Vanguard S: Consumer Privacy,WEF Governance: Stakeholder Engagement,WFE G: Data Privacy,
Company Website - Privacy Policy
Company Website - Investors Relations - Sustainability - Information and Cyber Security Management Policy​


We believe in the importance of privacy and are committed to protecting your personal information with the utmost care and security. Keeping your financial information secure is one of our most important responsibilities. We value your trust and handle your information with care. Our employees access information about you when needed to maintain your accounts or otherwise meet your needs. We may also access information about you when considering a request from you for additional services or when exercising our rights under the law or any agreement with you; In accordance with Central Bank of Kuwait’s (CBK) cybersecurity framework, Burgan Bank has developed its Information and Cyber Security Policy. This policy is designed to reflect the intentions of the Board of Directors and Senior Management providing comprehensive framework for directing, governing, managing and controlling the information and data assets of the Bank
Board Oversight of Data Protection and Cybersecurity Board of Directors Data Protection and Cyber Security Risk Control ABRDN Human Rights and Stakeholders: Privacy and Data Security,BLK 01: Boards and Directors,BLK 06: Other Corporate Governance Matters and Shareholder Protections,Boursa Kuwait G: Data Privacy,BRSR 2 Section B: Management And Process Disclosures,Crisil S: Stakeholder Management and Product Quality,CSA Econ: Information Security,DB G: Corporate Governance,DB S: Product Quality Management,EcoVadis: Ethics,ESG Risk.ai- G: Effective Board,ESG Risk.ai- S: Data Protection,FB G: Data Security and Tax,FH G: Board Composition and Board Independence,FH S: Customer Privacy and Data Security,FTSE Russell G: Corporate Governance,Glass Lewis: Board Accountability,GRESB Management: Leadership,GRI 2: GD Governance,GRI 418: Customer Privacy,IFRS S1: Governance,ISS Governance: Corporate Governance,ISS Social: Social Aspects Along the Value Chain,JPM S: Cybersecurity and Data Privacy,LSEG G: Management,MSCI G: Corporate Governance,MSCI S: Product Liability,SASB: Social Capital,SDG 16: Peace Justice and Strong Institutions,STALYTCS: Corporate Governance,STALYTCS: Data Privacy and Security,Tadawul G: Corporate Governance,Tadawul S: Product Liability,VE Governance: Board of Directors,WFE E: Environmental Oversight (2),
Sustainability Report 2024 (Page 45)


Cybersecurity governance is structured for continuous oversight and risk management. The Board Risk Committee (BRC) provides high-level supervision, while the Information and Cyber Security (ICS), as second-level provide the security advisory and validation, while Information Technology department ensure day-to-day vigilance and technical control enforcement. The ICS reports to the Chief Risk Officer and is led by the Chief Information Security Officer (CISO). This structure enables independent security controls validation, enhances cyber security risk management and improves the response to cyber risks across the organisation. ICS are responsible to develop the Cyber Security strategy and are accountable for its implementation through policies, procedures and processes. ICS also updates the Board, BRC, Executive Management Risk Committee and other members of Senior Management about the overall status of the Cyber Security program on a regular basis
Number of Data Breach Incidents Data Protection and Cyber Security Incidents Metrics AB - Social 04: Privacy and Data Security,ABRDN Human Rights and Stakeholders: Privacy and Data Security,Boursa Kuwait G: Data Privacy,BRSR Principle 9: Provide Value to Consumers,Core BRSR Principle 9: Provide Value to Consumers,Crisil S: Stakeholder Management and Product Quality,CSA Econ: Information Security,DB S: Product Quality Management,EcoVadis: Ethics,ESG Risk.ai- S: Data Protection,FB S: Product Quality and Accessibility,FH G: Management of Legal and Regulatory Environment,FH S: Customer Privacy and Data Security,GRESB Development: Stakeholder Engagement,GRESB Management: Reporting,GRESB Management: Stakeholder Engagement,GRI 418: Customer Privacy,IFRS S1: Metrics and Targets,IIRF: Intellectual Capital,ISS Social: Social Aspects Along the Value Chain,JPM S: Cybersecurity and Data Privacy,LSEG S: Product Responsibility,MSCI S: Product Liability,MSX G: Data Privacy,SASB: Social Capital,SDG 16: Peace Justice and Strong Institutions,STALYTCS: Data Privacy and Security,Tadawul S: Product Liability,WFE G: Data Privacy,
Sustainability Report 2024 (Page 46)
Annual Report 2024 (Page 42)
Sustainability Report 2023 (Page 34)
A : 0
B : 0
Burgan Bank maintained a zero data breach record through robust security protocols, continuous monitoring and employee awareness programs
Data Protection Programs for Stakeholders Data Protection and Cyber Security Risk Control AB - Social 04: Privacy and Data Security,ABRDN Human Rights and Stakeholders: Privacy and Data Security,Boursa Kuwait G: Data Privacy,BRSR Principle 9: Provide Value to Consumers,Crisil S: Stakeholder Management and Product Quality,CSA Econ: Information Security,DB S: Product Quality Management,ESG Risk.ai- S: Data Protection,FB G: Data Security and Tax,FH S: Customer Privacy and Data Security,GRESB Development: Stakeholder Engagement,GRESB Management: Stakeholder Engagement,GRI 2: GD Stakeholder Engagement,ISS Social: Social Aspects Along the Value Chain,ISS Social: Society,JPM S: Cybersecurity and Data Privacy,LSEG S: Product Responsibility,MSCI S: Product Liability,MSX G: Data Privacy,SASB: Social Capital,SDG 17: Partnerships to Achieve the Goal,Tadawul S: Product Liability,VE Social: Employee Participation,VE Social: Information to Customers,WFE G: Data Privacy,
Sustainability Report 2024 (Page 46)
Sustainability Report 2024 (Page 45)


Recognising cybersecurity as a shared responsibility, we promote a culture of accountability where all employees commit to uphold the Bank’s cybersecurity policies. Burgan Bank has implemented a comprehensive employee awareness program with all new employees undergoing mandatory cybersecurity training and all other employees are mandated to update their knowledge with annual refresher sessions covering data privacy, security best practices and threat mitigation. In addition, there are regular internal communications, such as newsletters and email alerts to reinforce a culture of security awareness, ensuring that employees remain vigilant and wellequipped to uphold the Bank’s stringent data protection standards; 99% of our employees have successfully completed the mandatory annual Cybersecurity Awareness training program; 83% of our customer facing employees have been trained in Customer data Protection; Monthly awareness campaigns for employees on the latest threats and risks. As part of the continuous testing approach, employees receive mock phishing emails at least once a year. All employees are required to complete mandatory cybersecurity awareness training biannually
Trade and Industry Chambers Engagement Collaborative Initiatives Affiliations Climate Initiatives ABRDN Corporate Behaviour: Polices and Practices,ABRDN Corporate Governance: Accounting and Audit,BLK 05:  Material Sustainability Related Risks and Opportunities,FH G: Political Contributions and Lobbying,GRI 102: Climate Change,GRI 2: GD Strategy, Policies and Practices,ISS Social: Society,TPT 03 Engagement Strategy,
Sustainability Report 2024 (Page 87)


Burgan Bank is continually exploring new initiatives to minimise its environmental impact to advance its sustainability agenda. We have entered into a strategic partnership with DHL, the world’s leading logistics company through its “GoGreen Plus” program aimed to greenify its logistics solutions
Key Assumptions and External Factors of Climate Transition Plan Climate Risk Control BLK 05:  Material Sustainability Related Risks and Opportunities,CDP: Climate,Crisil E: GHG Emissions,CSA E: Climate Strategy,DB E: GHG Emissions and Climate,EcoVadis: Environment,ESG Risk.ai- E: Decarbonization,FB C: Emissions Management,FTSE Russell E: Climate Change,FTSE Russell E: Climate Change,Glass Lewis: Climate Risk Mitigation,GRESB Management: Risk Management,GRI 102: Climate Change,IFRS S1: Strategy,IFRS S2: Strategy,ISS Environment: Environmental Management,LSEG E: Emissions,MSCI E: Climate Change,SAQ 5.0: Environment,STALYTCS: ESG Integration - Financials,TCFD: 1. Implementation,TCFD: 3. Strategy,TPT 01 Foundations,WEF Planet: Climate Change,WFE E: Climate Risk Mitigation,
Sustainability Report 2024 (Page 84)


Our methodology for 2024 Climate Stress test involves analyzing scenarios of varying severity (mild, medium and severe) to assess the financial implications of climate risks. Transition risks are quantified using carbon prices as a proxy, reflecting the costs of adopting low-carbon alternatives. For instance, we project carbon prices to rise significantly by 2050 under different scenarios, ranging from €400 to €900 per ton. These costs are discounted to their present value to calculate their financial impact on the Bank’s operations
Timeframe for Key Assumptions and External Factors of Climate Transition Plan Climate Risk Control BLK 05:  Material Sustainability Related Risks and Opportunities,CDP: Climate,Crisil E: GHG Emissions,CSA E: Climate Strategy,DB E: GHG Emissions and Climate,EcoVadis: Environment,ESG Risk.ai- E: Decarbonization,FB C: Emissions Management,FTSE Russell E: Climate Change,FTSE Russell E: Climate Change,Glass Lewis: Climate Risk Mitigation,GRESB Management: Risk Management,GRI 102: Climate Change,IFRS S1: Strategy,IFRS S2: Strategy,ISS Environment: Environmental Management,LSEG E: Emissions,MSCI E: Climate Change,SAQ 5.0: Environment,STALYTCS: ESG Integration - Financials,TCFD: 1. Implementation,TCFD: 3. Strategy,TPT 01 Foundations,WEF Planet: Climate Change,WFE E: Climate Risk Mitigation,
Sustainability Report 2024 (Page 84)


Our methodology for 2024 Climate Stress test involves analyzing scenarios of varying severity (mild, medium and severe) to assess the financial implications of climate risks. Transition risks are quantified using carbon prices as a proxy, reflecting the costs of adopting low-carbon alternatives. For instance, we project carbon prices to rise significantly by 2050 under different scenarios, ranging from €400 to €900 per ton. These costs are discounted to their present value to calculate their financial impact on the Bank’s operations
Resilience
Crisis Related Contingency Plans Risk Control ABRDN Corporate Behaviour: Polices and Practices,Amundi S: Health and Safety,BRSR Principle 6: Protect and Restore Environment ,DB G: Business Resilience,FTSE Russell G: Risk Management,HSBC: Corporate Behaviour,IFRS S1: Strategy,LAM E07: Business Model Resilience,LSEG G: Management,OMERS E: Extreme Weather Events,SASB: Business Model and Innovation,SDG 03: Good Health and Wellbeing,STALYTCS: Resilience,TPT 02 Implementation Strategy,WEF People: Dignity and Quality,
Sustainability Report 2024 (Page 33)


At Burgan Bank, ensuring uninterrupted banking services for our customers is a fundamental priority. Our Business Continuity Management (BCM) framework is designed to safeguard operations, minimise financial disruptions and enable swift recovery in the face of unforeseen events; Our Business Continuity policy, supported by a Crisis Management framework and Incident Response procedures, provides a structured mechanism for proactive risk mitigation and rapid response. Each business function plays a critical role in maintaining operational resilience by identifying and prioritising key activities that support our BCM framework. By embedding business continuity planning into our operations, Burgan Bank ensures agility, preparedness and sustained trust among our stakeholders
Climate Impact Assessment Climate Risk Control AB - Environment 07: Climate Change,ABRDN Climate Change: GHG Emissions and Resilience,ADX E09: Climate Risk Mitigation,Amundi G: ESG Strategy,ASX E: Climate Change,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Economic: Climate Related Financial Risks and Opportunities,Boursa Kuwait E: Climate Risk Mitigation,CDP: Climate,Crisil E: GHG Emissions,CS - E: Climate Change,CSA E: Climate Strategy,DB E: GHG Emissions and Climate,DFM E9: Climate Risk Mitigation,EGX E: Climate Change disclosures,ESG Risk.ai- E: Decarbonization,FB C: Risk and Opportunity Management,FH E: Climate Change,Fidelity E: Disaster Management,FT - E01: Climate Change Mitigation and Adaptation,FTSE Russell E: Climate Change,Glass Lewis: Climate Risk Mitigation,GRESB Management: Risk Management,GRI 102: Climate Change,GRI 11.2 Climate Adaptation Resilience and Transition,GRI 12.2 Climate Adaptation Resilience and Transition,GRI 13.2 Climate Adaptation and Resilience,GRI 201: Economic Performance,HKEX E A4: Climate Change,HSBC: Climate Change,IFRS S1: Strategy,IFRS S2: Strategy,ISS Environment: Environmental Management,JAM E: Climate,JPM E: Climate Change Resilience,JSE CD Management: Climate Impacts Risks and Opportunities,JSE CD Management: Climate Risk Management,JSE CD Resilience: Test the Resilience,JSE SD E: Climate Change,LAM E07: Business Model Resilience,LAM E08: Climate Change Transition Risk Impacts on the Energy Mix,LGIM E: Environment,LSEG E: Emissions,MSCI E: Climate Change,NZCS 1: 3. Strategy,OMERS E: Climate Change,RLAM E: Climate Change,SASB: Business Model and Innovation,SDG 13: Climate Action,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.3: Business sustainability development ,SO Data and Transparency P8: Scientific Data to Support Ocean Research,SO Governance and Engagement P6: Development of Standards for Healthy Oceans,SO Ocean Health and Productivity P1: Impact of Activities on Ocean Health,STALYTCS: Resilience,Tadawul E: Climate Change,TCFD: 3. Strategy,TPT 02 Implementation Strategy,UNGC Principle 08 Environment ,VE Environmental: Environmental Strategy,WEF Planet: Climate Change,WFE E: Climate Risk Mitigation,WSA 01: Climate Action,
Sustainability Report 2024 (Page 84)


In 2023, we initiated climate risk integration to assess and mitigate the impact of our portfolio incorporating climate-related financial scenarios into our Stress Testing exercises. Our financial risk scenarios align with the 2021 Climate Biennial Exploratory Scenario (CBES) by the Bank of England, built on a subset of the Network for Greening the Financial System (NGFS) climate scenarios. While assessed independently, climate risk remains a key component of ESG risks. Our methodology links ESG risks to the Weighted Average Cost of Capital (WACC) through regression analysis, assessing revenue at risk, lost hours, financial losses and stress scenario scaling. Additionally, ESG risks have been integrated into ICAAP & Stress Testing since December 2022, with semiannual reporting to CBK. To enhance our ESG strategy, we conducted an ESG gap assessment and developed an environmental risk credit assessment matrix, environmental key risk indicators and a climate risk reporting framework
Climate Scenario Development Climate Risk Control AB - Environment 07: Climate Change,ABRDN Climate Change: GHG Emissions and Resilience,ADX E09: Climate Risk Mitigation,Amundi G: ESG Strategy,ASX E: Climate Change,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Economic: Climate Related Financial Risks and Opportunities,Boursa Kuwait E: Climate Risk Mitigation,CDP: Climate,Crisil E: GHG Emissions,CS - E: Climate Change,CSA E: Climate Strategy,DB E: GHG Emissions and Climate,DFM E9: Climate Risk Mitigation,EGX E: Climate Change disclosures,ESG Risk.ai- E: Decarbonization,FB C: Emissions Management,FH E: Climate Change,Fidelity E: Disaster Management,FT - E01: Climate Change Mitigation and Adaptation,FTSE Russell E: Climate Change,Glass Lewis: Climate Risk Mitigation,GRESB Management: Risk Management,GRI 102: Climate Change,GRI 11.2 Climate Adaptation Resilience and Transition,GRI 12.2 Climate Adaptation Resilience and Transition,GRI 13.2 Climate Adaptation and Resilience,HKEX E A4: Climate Change,HSBC: Climate Change,IFRS S1: Risk Management,IFRS S2: Risk Management,ISS Environment: Environmental Management,JAM E: Climate,JPM E: Climate Change Resilience,JSE CD Metrics and Targets: Assets Vulnerable to Physical Risk,JSE CD Metrics and Targets: Assets Vulnerable to Transition Risk,JSE CD Resilience: Test the Resilience,JSE CD Resilience: Value Creation through Climate Strategy,JSE SD E: Climate Change,LAM E07: Business Model Resilience,LAM E08: Climate Change Transition Risk Impacts on the Energy Mix,LGIM E: Environment,LSEG E: Emissions,MSCI E: Climate Change,NZCS 1: 3. Strategy,OMERS E: Climate Change,RLAM E: Climate Change,SASB: Business Model and Innovation,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.3: Business sustainability development ,STALYTCS: Resilience,Tadawul E: Climate Change,TCFD: 3. Strategy,TPT 01 Foundations,UNGC Principle 08 Environment ,VE Environmental: Environmental Strategy,WEF Planet: Climate Change,WFE E: Climate Risk Mitigation,WSA 01: Climate Action,
Sustainability Report 2024 (Page 40)
Annual Report 2024 (Page 41)


The Bank is conducting Climate-related Risk Scenario Modeling ensuring resilience against the financial impacts of climate change; In 2024, we intensified efforts to reduce our environmental footprint and support the transition to a low-carbon economy. Recognising the risks posed by climate change, we integrated climate risk assessments into our lending practices, embedding these into our credit risk frameworks. Using climate scenario analysis, we evaluated potential impacts of various climate trajectories on our loan portfolio, enabling informed decision-making and risk mitigation. To further align with a low-carbon economy, we increased financing for green and sustainable projects, empowering our clients to adopt innovative, climate-friendly solutions. Internally, we achieved reduction in energy consumption through retrofit of energy-efficient equipment and sensor based energy systems
Resilience Related Targets and Goals Set Metrics Targets ABRDN Climate Change: GHG Emissions and Resilience,Amundi G: ESG Strategy,ASX E: Climate Change,BRSR 2 Section B: Management And Process Disclosures,Crisil E: GHG Emissions,CSA E: Climate Strategy,EGX A: General ,FB C: Risk and Opportunity Management,FT - E01: Climate Change Mitigation and Adaptation,FTSE Russell G: Risk Management,GRESB Performance: Targets,HKEX E A1: Emissions,HSBC: Strategy Capital Usage,IFRS S1: Metrics and Targets,IFRS S1: Strategy,JAM E: Climate,JSE CD Governance: Board Oversight of Implementation of Strategy,JSE CD Governance: Board Role in Integrating Climate Issues,JSE CD Resilience: Test the Resilience,LAM E07: Business Model Resilience,LSEG G: Management,OMERS E: Climate Change,SASB: Business Model and Innovation,SDG 16: Peace Justice and Strong Institutions,SECN P9: Respect Protect and Restore the Environment,SECT 1.3: Business sustainability development ,SO Ocean Health and Productivity P3: Action to Prevent Pollution Affecting Oceans,STALYTCS: Resilience,Tadawul E: Climate Change,TPT 01 Foundations,TPT 04 Metrics and Targets,Vanguard G: Short-Term Focus,WEF Governance: Risk and Opportunity Oversight,WFE E: Climate Risk Mitigation,
Sustainability Report 2024 (Page 84)


Our methodology for 2024 Climate Stress test involves analyzing scenarios of varying severity (mild, medium and severe) to assess the financial implications of climate risks. Transition risks are quantified using carbon prices as a proxy, reflecting the costs of adopting low-carbon alternatives. For instance, we project carbon prices to rise significantly by 2050 under different scenarios, ranging from €400 to €900 per ton. These costs are discounted to their present value to calculate their financial impact on the Bank’s operations. Physical risks are evaluated by applying targeted credit rating downgrades to sectors most vulnerable to climate-related disruptions, such as agriculture and electricity. The resulting incremental expected credit losses are calculated and discounted based on the assumed timeline of climate events, which accelerates under more severe scenarios. Our stress testing framework combines these two dimensions of risk, offering a balanced approach to understanding and preparing for the challenges posed by climate change. By integrating robust data, scenario analysis and forward-looking assumptions, we aim to ensure that our risk management practices align with global sustainability objectives and support the long-term resilience of our financial institution
Managing Move to a Low Emissions, Climate Resilient Future State Climate Risk Control Targets ABRDN Climate Change: GHG Emissions and Resilience,ADX E01: GHG Emissions,ADX E02: Emissions Intensity,Amundi G: ESG Strategy,ASX E: Climate Change,BLK 05:  Material Sustainability Related Risks and Opportunities,BM Environmental: Emissions,Boursa Kuwait E: Climate Risk Mitigation,CDP: Climate,Crisil E: GHG Emissions,CSA E: Climate Strategy,EcoVadis: Environment,ESG Risk.ai- E: Decarbonization,FB C: Emissions Management,FH E: Climate Change,Fidelity E: Other Environmental Aspects,FT - E01: Climate Change Mitigation and Adaptation,FTSE Russell E: Climate Change,Glass Lewis: Climate Risk Mitigation,GRESB Management: Risk Management,GRI 102: Climate Change,GRI 11.1 GHG Emissions,GRI 12.1 GHG Emissions,GRI 13.1 Emissions,GRI 305: Emissions,HKEX E A1: Emissions,HSBC: Climate Change,HSBC: Strategy Capital Usage,IFRS S1: Risk Management,IFRS S2: Risk Management,ISS Environment: Eco efficiency,JAM E: Climate,JPM E: Greenhouse Gas Emissions,JSE CD Resilience: Value Creation through Climate Strategy,LAM E07: Business Model Resilience,LSEG E: Emissions,MSCI E: Climate Change,NZCS 1: 3. Strategy,RLAM E: Climate Change,SASB: Business Model and Innovation,SASB: Environment,SDG 13: Climate Action,SECN P9: Respect Protect and Restore the Environment,SECP E: Environmental Impacts,SECT 1.3: Business sustainability development ,SO Data and Transparency P8: Scientific Data to Support Ocean Research,STALYTCS: Emissions, Effluents and Waste,Tadawul E: Climate Change,TCFD: 3. Strategy,TPT 01 Foundations,UNGC Principle 08 Environment ,Vanguard E: Air Emissions and Air Quality,VE Environmental: Environmental Strategy,WEF Planet: Climate Change,WSA 01: Climate Action,
Sustainability Report 2024 (Page 81)
Annual Report 2024 (Page 41)


Climate change presents both risks and opportunities for financial institutions. Reducing emissions within operations as well as across the value chain, is essential for ensuring long-term business resilience. Burgan Bank initiated a structured approach to mapping Green House Gas (GHG) emissions in 2023 across its value chain and continues to refine the process, expanding the scope every year. Burgan Bank has also initiated the design of its long-term decarbonisation strategy with goals on emission reduction that align with Kuwait’s vision of Net Zero by 2060 and the Bank’s overall ESG strategy; Sustainability is a continuous journey and we remain steadfast in our commitment to deepening our impact. Key future initiatives include: Developing a carbon neutral strategy and roadmap with the goal of achieving carbon neutrality by 2060. Expanding GHG emissions reporting to include wider Scope 3 emissions, ensuring comprehensive accountability. Launching greenification projects in Kuwait including urban tree-planting initiatives to enhance biodiversity and reduce urban heat. Increasing financing for renewable energy and energy efficient projects, aligning with our goal of driving climate conscious lending. Enhancing ESG risk assessment frameworks for lending portfolios to ensure sustainable growth
Disaster Management Plan Policies Risk Control ABRDN Corporate Behaviour: Polices and Practices,Amundi S: Health and Safety,BRSR Principle 6: Protect and Restore Environment ,DB G: Business Resilience,FTSE Russell G: Risk Management,HSBC: Corporate Behaviour,IFRS S1: Risk Management,LAM E07: Business Model Resilience,LSEG G: Management,OMERS E: Extreme Weather Events,SASB: Business Model and Innovation,SDG 03: Good Health and Wellbeing,STALYTCS: Resilience,TPT 02 Implementation Strategy,WEF People: Dignity and Quality,
Annual Report 2024 (Page 95)


The Business Continuity (BC) Risk function is responsible for coordination the BC and Disaster Recovery (DR) activities across the bank enhancing the bank’s resilience. It conducts the annual Business Impact Analysis exercise with the Business to assess the criticality of the processes run by the individual departments, the systems and people needed for the continuation of the critical processes during crisis situation. The Business Continuity policy provides an overview of the roles and responsibilities across the three lines of defense for BC/DR readiness and the Business Continuity Plan details the crisis scenarios that the bank is considering in planning for the BC related emergencies. A crisis management team is available at the group level for high-level coordination and communication internally and externally. In addition, business continuity plans are in place for business-critical operations and services that are critical for society
Data Privacy, Cybersecurity and Systems Protection Data Protection and Cyber Security Risk Control AB - Social 04: Privacy and Data Security,ABRDN Human Rights and Stakeholders: Privacy and Data Security,ADX G06: Data Privacy,Amundi G: Audit and Control,BM Social: Product and Services Responsibility,Boursa Kuwait G: Data Privacy,BRSR Principle 9: Provide Value to Consumers,Crisil S: Stakeholder Management and Product Quality,CS - S: Privacy and Data Protection,CSA Econ: Information Security,DB S: Product Quality Management,DFM G7: Data Privacy,EcoVadis: Ethics,ESG Risk.ai- S: Data Protection,FB G: Data Security and Tax,FH S: Customer Privacy and Data Security,Fidelity G: Cyber Security,FIMI Principle 08: Use Reuse and Recovery of Materials,FIMI Principle 10: Verifiable Stakeholder Reporting ,FT - G07: Data Protection and Security,FTSE Russell S: Human Rights and Community,GRESB Performance: Data Monitoring and Review,GRI 418: Customer Privacy,HSBC: Corporate Behaviour,ISS Social: Social Aspects Along the Value Chain,JPM S: Cybersecurity and Data Privacy,LAM E07: Business Model Resilience,LAM S12: Data Privacy and Security,LSEG S: Product Responsibility,MSCI S: Product Liability,MSX G: Data Privacy,OMERS G: Cybersecurity,OMERS G: Data Protection and Privacy,SASB: Social Capital,SDG 16: Peace Justice and Strong Institutions,SECT 1.3: Business sustainability development ,STALYTCS: Data Privacy and Security,Tadawul S: Product Liability,TPT 02 Implementation Strategy,Vanguard S: Consumer Privacy,WEF Governance: Stakeholder Engagement,WFE G: Data Privacy,
Sustainability Report 2024 (Page 44)
Annual Report 2024 (Page 54)


Technology is at the heart of our business strategy to drive growth. It enables a seamless banking experience for our customers. In an era of rapid digital transformation, safeguarding the Bank’s data and information assets while ensuring customer privacy is a top priority for Burgan Bank. With technology’s increasing complexity and cyber threats evolving landscape, the Bank has proactively enhanced its cybersecurity framework to ensure the delivery of secure and resilient banking services. We manage data privacy, information security and cybersecurity within a framework of policies and standards such as: Code of Conduct and Ethics: which requires all employees to protect the confidentiality of our customers data through an established guideline. Enterprise-wide Risk Management Framework: which incorporates cyber and information risk types as material risks to be managed by the Bank. Information and Cyber Security Management Policy: which sets out the principles, defines roles and responsibilities for managing risk to all types of information assets and cyber risk; AGB maintained its strong emphasis on risk management and regulatory compliance: The Bank implemented measures to ensure personal data protection in compliance with the law. A comprehensive data protection policy was made available on AGB’s website, enhancing transparency and customer trust. All internal and external communications were aligned with the latest regulatory requirements to ensure data security and compliance
IT Security, Cybersecurity Process and Infrastructure Data Protection and Cyber Security Risk Control AB - Social 04: Privacy and Data Security,ABRDN Human Rights and Stakeholders: Privacy and Data Security,Boursa Kuwait G: Data Privacy,BRSR Principle 9: Provide Value to Consumers,Crisil S: Stakeholder Management and Product Quality,CSA Econ: Information Security,DB S: Product Quality Management,EcoVadis: Ethics,ESG Risk.ai- S: Data Protection,FB G: Data Security and Tax,FH S: Customer Privacy and Data Security,GRESB Management: Policies,GRI 418: Customer Privacy,ISS Social: Social Aspects Along the Value Chain,JPM S: Cybersecurity and Data Privacy,LSEG G: Management,MSCI S: Product Liability,MSX G: Data Privacy,SASB: Social Capital,SDG 16: Peace Justice and Strong Institutions,STALYTCS: Data Privacy and Security,Tadawul S: Product Liability,TPT 02 Implementation Strategy,
Sustainability Report 2024 (Page 45, 46)


Cybersecurity governance is structured for continuous oversight and risk management. The Board Risk Committee (BRC) provides high-level supervision, while the Information and Cyber Security (ICS), as second-level provide the security advisory and validation, while Information Technology department ensure day-to-day vigilance and technical control enforcement. The ICS reports to the Chief Risk Officer and is led by the Chief Information Security Officer (CISO). This structure enables independent security controls validation, enhances cyber security risk management and improves the response to cyber risks across the organisation. ICS are responsible to develop the Cyber Security strategy and are accountable for its implementation through policies, procedures and processes. ICS also updates the Board, BRC, Executive Management Risk Committee and other members of Senior Management about the overall status of the Cyber Security program on a regular basis; The Bank is committed to implement appropriate security information and incident management program to manage security events from logging to monitoring, implementing controls to containing incidents and constantly improving upon the processes and practices. The Bank also has the Cyber Crisis Management Team (CCMT) lead by CEO-Kuwait to provide the support and directions. With early warning indicators and a process to review internal alerts proactively, the Bank is able to take preventive actions in a timely manner. Leveraging advanced technology and AI-driven threat detection, Burgan Bank continuously strengthens its cybersecurity posture, ensuring swift identification and neutralization of potential threats. The Bank also maintains a dynamic and adaptive approach to information security, reinforcing protocols to stay ahead of emerging cyber risks with real- time monitoring data being leveraged as part of our incident management process. The Bank also has in place Cyber Security Incident Response Team (CSIRT) to respond to security incidents
Digital and Technology Transitioning Data Protection and Cyber Security Initiatives Process Systems ABRDN Human Rights and Stakeholders: Privacy and Data Security,Boursa Kuwait G: Data Privacy,Crisil S: Stakeholder Management and Product Quality,ESG Risk.ai- S: Data Protection,FB G: Data Security and Tax,FH S: Customer Privacy and Data Security,Fidelity G: Cyber Security,GRESB Management: Policies,HSBC: Corporate Behaviour,IFRS S1: Strategy,ISS Social: Social Aspects Along the Value Chain,JPM S: Cybersecurity and Data Privacy,LAM E07: Business Model Resilience,LSEG G: Management,MSCI E: Environmental Opportunities,SASB: Business Model and Innovation,SECN P9: Respect Protect and Restore the Environment,Tadawul S: Product Liability,TPT 02 Implementation Strategy,WEF People: Dignity and Quality,
Sustainability Report 2024 (Page 66, 67)
Sustainability Report 2024 (Page 54)
Press Release


At Burgan Bank, our Customer-First approach drives innovation, digital transformation and service excellence to enhance overall satisfaction. We are committed to providing a seamless, efficient and personalised banking experience by integrating cutting-edge technology and optimising service delivery. We ensure multi-channel accessibility, allowing customers to engage with us through their preferred platforms, including social media, email, text, voice and our mobile app. This omnichannel strategy enhances responsiveness and customer convenience; We pioneered the issuance of secure digital performance bonus and salary review letters via email with OTP-secured passwords marking a first in our history. This initiative enhanced efficiency, security and accuracy, eliminating paperwork and ensuring seamless communication. A total of 818 performance bonus and 719 salary review letters were issued error-free allowing HR employees to focus on delivering superior customer service; In an era where digital banking is reshaping customer expectations, the Bank continues to advance its digital ecosystem, offering seamless, intuitive and secure banking experiences. By enhancing user experience (UX) and user interface (UI), increasing online banking adoption and optimising financial solutions, we have strengthened our position as a digital leader in Kuwait’s banking sector; In line with its ongoing digital transformation strategy and its commitment to supporting New Kuwait Vision 2035 in establishing a digital economy, Burgan Bank, in partnership with Visa—a global leader in digital payments—introduced its latest digital payment solution, Click to Pay. Burgan Bank is the first in Kuwait to adopt the biometrics-powered payment service. This latest digital payment feature is designed to raise the benchmark for convenient and secure payment, aligning with Burgan Bank’s commitment to provide its customers and cardholders with an elevated and seamless banking experience that responds to their modern aspirations and lifestyles. By activating the Click to Pay service, customers can enjoy a swift, single-tap checkout experience when using their internet-enabled devices to complete online purchases through registered merchants, without the need for inserting lengthy account information or one-time passwords (OTPs)
Materiality Assessment
Materiality Assessment Year
Sustainability Report 2024 (Page 20)


2023
Previous Materiality Assessment Year
Sustainability Report 2020 (Page 17)


2020
Materiality Categories
Sustainability Report 2024 (Page 21)


Materiality Categories: 4
Material Topics
Sustainability Report 2024 (Page 20)
A : 10

Material Topics: 10
Methodology and Key Highlights
Sustainability Report 2024 (Page 20)


Our ESG Materiality Matrix is determined by our materiality assessment conducted every three years. We carried out a comprehensive materiality assessment in 2023, resulting in the identification of material topics for the period 2024-26. Our materiality assessment is guided by global frameworks including the Global Reporting Initiative. The assessment has enabled a more informed decision-making process on sustainability, emphasising topics of shared importance to the Bank and our stakeholders to further our sustainability journey in depth and reach. This report focuses on the actions, progress and challenges of Burgan Bank on these topics
Materiality Assessment Process Materiality
Sustainability Report 2024 (Page 20)


Our ESG Materiality Matrix is determined by our materiality assessment conducted every three years. We carried out a comprehensive materiality assessment in 2023, resulting in the identification of material topics for the period 2024-26. Our materiality assessment is guided by global frameworks including the Global Reporting Initiative. The assessment has enabled a more informed decision-making process on sustainability, emphasising topics of shared importance to the Bank and our stakeholders to further our sustainability journey in depth and reach. This report focuses on the actions, progress and challenges of Burgan Bank on these topics
Stakeholder Engagements Materiality Stakeholders
Sustainability Report 2024 (Page 18, 19)


Burgan Bank prioritises open and sustained communication with all key players. Our stakeholders are central to our strategy and we strive to have a constructive dialogue aimed at reinforcing a culture of responsibility, being a responsible employer, supporting the environmental transition and achieving a positive local impact; Proactive engagement with our diverse stakeholders through various channels allows us to build relationships, increase community involvement and gather invaluable insights into their perspective. We understand the importance of balancing different stakeholder needs and this collaborative approach ensures that we create long-term value for all while upholding our commitment to responsible and sustainable business practices
Materiality Disclosure Method Materiality Stakeholders
Sustainability Report 2024 (Page 20)


Material topics are disclosed in Sustainability Report 2024
Frequency of Materiality Reviews Materiality Stakeholders
Sustainability Report 2024 (Page 20)
A : 3

Our ESG Materiality Matrix is determined by our materiality assessment conducted every three years
Materiality Linkage to Strategy Materiality Stakeholders Strategy
Sustainability Report 2024 (Page 20)


Our approach to sustainability is guided by a responsibility to act ethically and create long-term social and environmental value. Guided by engagements with our stakeholders, we continually reassess our areas of focus under the ESG Materiality Matrix, to channel efforts to areas where we can make the most meaningful contributions. This is supported by a robust sustainability governance framework that ensures strong oversight of our strategies and initiatives, in line with evolving expectations and trends
Recognised ESG Frameworks Links ESG Frameworks Materiality
Sustainability Report 2024 (Page 17)


Burgan Bank's guiding frameworks and guidelines: a) Reporting Frameworks: Global Reporting Initiative (GRI) and Sustainability Accounting Standards Board (SASB); b) National Guidelines: Kuwait Vision 2035 and Boursa Kuwait; c) Sustainable Development Goals (SDGs), Principles for Responsible Investment (PRI), and International Finance Corporation (IFC)
Climate Change & Environmental Risk Exposure Low Materiality
Sustainability Report 2024 (Page 79- 82)


As a responsible financial institution, Burgan Bank is committed to understanding its carbon and environmental footprint and systematically addressing environmental challenges and their impact as part of its broader sustainability strategy; Beyond internal operations, Burgan Bank extended its sustainability efforts to the community by spearheading the greenification and redevelopment of a public park in Daiya, transforming it into a vibrant community space; As part of our shift towards cleaner energy, Burgan Bank has taken proactive steps to incorporate renewable energy into its operations: We installed solar panels at our headquarters, generating 4,273 kWh, with plans to expand to Khaitan and Riqqa branches; We installed EV charging stations at our headquarters to support sustainable mobility with plans for expansion. Each charger powers three vehicles at 22kVA; In 2024, our purchased electricity consumption totaled 5,092.8 MWh, reflecting a significant decline of 27% from 6,934 MWh in 2022. This reduction can be attributed to the implementation of advanced technologies and an intelligent building management system that enhances energy efficiency across our operations; Burgan Bank initiated a structured approach to mapping Green House Gas (GHG) emissions in 2023 across its value chain and continues to refine the process, expanding the scope every year. Burgan Bank has also initiated the design of its long-term decarbonisation strategy with goals on emission reduction that align with Kuwait’s vision of Net Zero by 2060 and the Bank’s overall ESG strategy
Community Relations & Impact Medium Materiality
Sustainability Report 2024 (Page 20)
Sustainability Report 2024 (Page 71)


At Burgan Bank, we recognise that a thriving community is built on inclusivity, economic empowerment and well-being. Through strategic initiatives we strive to make a meaningful impact on society, supporting education, sports, health, cultural development and humanitarian causes. Our commitment extends beyond sponsorships to fostering real change, empowering individuals and strengthening social resilience
Governance & Business Ethics High Materiality
Sustainability Report 2024 (Page 20)
Sustainability Report 2024 (Page 28)


Strong corporate governance is the foundation of Bank’s ability to protect the interests of shareholders, stakeholders and the broader financial ecosystem. By upholding the highest standards of transparency, accountability and ethical conduct, we foster trust, mitigate risks and ensure long-term sustainability; Commitment to Global Best Practices: Our governance framework is aligned with global best practices, guided by the Central Bank of Kuwait’s regulations and the Basel Committee’s corporate governance principles. Governance at Burgan is not just a structural framework—it is a driving force behind responsible decision-making and sustainable growth. By maintaining a culture of integrity and ethical leadership, the Bank remains committed to strengthening corporate governance as a cornerstone of sustainable growth and financial stability
Nationalisation High Materiality
Sustainability Report 2024 (Page 20)
Sustainability Report 2024 (Page 68)


Burgan’s human capital investment strategy focuses on efforts to develop local aspiring talents within the banking and financial sector, ensuring that Burgan remains an employer of choice in the market. Nationalisation is a strategic initiative that prioritises the recruitment and development of Kuwaiti nationals in the workforce and aligns with Kuwait’s vision of contributing to the country’s socio-economic development. Burgan Bank boasts of an impressive 86% Kuwaitisation rate in its workforce. This accomplishment surpasses the minimum regulatory requirements by 16%. It is regarded as one of the highest rates in Kuwait and across the banking sector. 86% Burgan Bank’s workforce comprises of Kuwaiti employees; 90% total staff promoted to higher roles were nationals; 50% female representation amongst the Kuwaiti employees; 89.4% new recruits were Kuwaiti nationals; 22% increase of Kuwaiti nationals in the mid-management; This achievement results from our targeted hiring strategies and from our comprehensive talent development programs. Burgan Bank continues to foster an inclusive and growthoriented environment, ensuring that Kuwaiti employees play a pivotal role in shaping the future of the bank and contributing to national progress by enhancing job opportunities for locals, promoting economic stability and developing a skilled national workforce
Human Capital Development High Materiality
Sustainability Report 2024 (Page 20)
Sustainability Report 2024 (Page 49-51)


At Burgan Bank, we are committed to cultivate significant employee experiences, fostering a culture of continuous learning, career progression and leadership development. Our dedication to nurturing a sustainable employee experience is guided by the following core pillars: Employee Attraction and Retention; Performance Management; Remuneration and Benefits; Learning And Upskilling; Succession Planning. Burgan has in place solid programs to integrate fresh graduates into the workforce with meaningful employment opportunities- 23% of the total recruitment for 2024 was for graduates under the below programs: Entelaqah; Kuwaiti Graduates Development Program (KGDP); RO’YA Future Leaders; Coded
Diversity, Equity & Inclusion Material Topic
Sustainability Report 2024 (Page 20)
Sustainability Report 2024 (Page 24)


Diversity, Equity & Inclusion: Our Commitment to Building a Diverse Workforce: Diversity, Equity and inclusion (“DEI”) is the foundation of our corporate culture and is crucial to maintaining our commitment to be a progressive and sustainable organisation. Burgan Bank takes pride in its diverse team of dedicated professionals who drive innovation and excellence within the organisation. We recognise and value diversity in the workplace and recognise its role in promoting tolerance and the acceptance of contrasting perspectives. Diversity, equality and inclusion is key in creating high-performing teams and driving our organisation to succeed, both now and in the future. Our Code of Conduct and Ethics mandates that all employees are treated equally and free from discrimination– regardless of their demographics, age or background. As a leading local financial institution in Kuwait, we are also well aligned with the Kuwait Government’s vision on boosting female representation in both public and private sector workplaces. We remain deeply committed to maintaining a workplace free from discrimination, supported by robust policies such as our ‘Non-Discrimination’ and ‘Staff Grievance’. At Burgan Bank, we firmly believe that fostering a diverse, equitable and inclusive workplace is not only a moral imperative but also a strategic necessity for long-term success
Responsible Lending and Investing Material Topic
Sustainability Report 2024 (Page 20)
Sustainability Report 2024 (Page 39)


Responsible Lending and Investing: Burgan Bank has been working to actively integrate sustainability and ESG factors into its lending and investment decisions to ensure responsible financial growth while creating a positive impact on the environment and society. ESG considerations are embedded across all phases of the process, from transaction screening and ESG-specific due diligence to a dedicated sustainable financing framework and risk escalation and mitigation mechanisms; 2024 Environmental Risk Assessment Criteria Matrix for the Bank’s lending portfolio developed
Privacy & Data Security Material Topic
Sustainability Report 2024 (Page 20)
Sustainability Report 2024 (Page 44)


Technology is at the heart of our business strategy to drive growth. It enables a seamless banking experience for our customers. In an era of rapid digital transformation, safeguarding the Bank’s data and information assets while ensuring customer privacy is a top priority for Burgan Bank. With technology’s increasing complexity and cyber threats evolving landscape, the Bank has proactively enhanced its cybersecurity framework to ensure the delivery of secure and resilient banking services
Customer Experience & Digitalisation Material Topic
Sustainability Report 2024 (Page 20)
Sustainability Report 2024 (Page 66)


At Burgan Bank, our Customer-First approach drives innovation, digital transformation and service excellence to enhance overall satisfaction. We are committed to providing a seamless, efficient and personalised banking experience by integrating cutting-edge technology and optimising service delivery. We ensure multi-channel accessibility, allowing customers to engage with us through their preferred platforms, including social media, email, text, voice and our mobile app. This omnichannel strategy enhances responsiveness and customer convenience. Our Management Product & Pricing Committee (MPPC) plays a vital role in elevating customer satisfaction by reviewing and optimising products, services and pricing while ensuring responsible risk management. Additionally, we offer loan modification options to support customers navigating salary changes, in line with CBK guidelines. To further prioritise customer financial well-being, we have implemented a Debt Collection policy designed to provide fair and ethical collection practices. Our commitment to continuous service enhancement is reinforced through an annual performance review presented to the Board, ensuring we evolve to meet customer expectations and industry standards. By leveraging digitalisation and data-driven insights, we continue to transform our customer experience, ensuring convenience, accessibility and long-term financial security for all
Employee Wellbeing Material Topic
Sustainability Report 2024 (Page 20)
Sustainability Report 2024 (Page 63)


At Burgan Bank, we recognise that employee well-being is fundamental to a productive engaged and satisfied workforce. In 2024, we prioritised creating a supportive and balanced workplace by fostering a strong sense of community, promoting physical and mental health and enhancing employee engagement. The Bank continues to prioritise the holistic development of our employees while maintaining our operational excellence. Our approach to well-being goes beyond traditional benefits incorporating initiatives that support professional growth, personal passions and overall work-life balance. Burgan Bank leveraged social media to strengthen engagement with employees using platforms to raise awareness on health, safety and sustainability while encouraging participation in meaningful conversations and initiatives
Awards and Recognitions
Governance Awards Awards DB E: Environmental Opportunities,DB G: Corporate Behaviors,
Annual Report 2024 (Page 57)
Sustainability Report 2024 (Page 8)
Sustainability Report 2024 (Page 45)


In line with its commitment to societal well-being, TIB supported numerous initiatives across education, healthcare, sports, and philanthropy in 2024. TIB was awarded with the “Best Banking Governance Tunisia 2023” award by Capital Finance International for its exemplary governance practices; World Business Outlook Award 2024 for Best Digital Bank Turkey; Euromoney Best Domestic Bank in Kuwait - Trade Finance Survey; “Legend CIO” awarded to General Manager-Information Technology in the “20+ years’ experience in the field” category, as part of the World CIO 200 Summit’s recognition of the most influential IT leaders in their respective industries worldwide in 2024
Social Awards Awards DB E: Environmental Opportunities,DB G: Corporate Behaviors,
Sustainability Report 2024 (Page 8)
Annual Report 2024 (Page 20)
Annual Report 2024 (Page 47)


J.P. Morgan Elite Quality Recognition Award; Our digital banking brand in Turkey, “ON”, achieved the significant milestone of reaching one million customers in 2024 and continues to record visible growth in loan, fund and deposit volumes. The platform was awarded “Best Digital Bank in Turkey” in Global Brands Awards 2024 and World Business Outlook Awards 2024; In line with the Bank’s strategic shift towards more role-based, focused training designed to achieve quality outcomes, the Bank delivered 32,800 hours of training in 2024. This approach was a key factor in our success and helped us earn the prestigious Golden Award by Brandon Hall in the category of “Social/Collaborative Learning,” recognising its innovative approach to workforce development and its commitment to fostering a collaborative learning environment
Customer Awards Awards DB E: Environmental Opportunities,DB G: Corporate Behaviors,DB S: Customer Engagement,
Sustainability Report 2024 (Page 89)
Sustainability Report 2024 (Page 8)


Won the “CX AWARDS TURKEY 2024” for our ‘Customer Experience that Makes a Difference with Fast Solutions’ project, the first of its kind in Turkey; Global Private Banker Award: Best Private Bank for Credit; Best Private Bank for Fixed Income Securities; Best Private Bank for High-Net-Worth Individuals
ESG Awards Awards DB E: Environmental Opportunities,DB G: Corporate Behaviors,
Annual Report 2024 (Page 51)


In 2024, the Bank made progress on its sustainability journey to strengthen its commitment to ESG aspects of business operations. BBK’s head office building in Kuwait was awarded the prestigious LEED Gold Certification, underscoring its efforts to adopt environmentally responsible practices and reduce its carbon footprint. Additionally, the Bank joined DHL’s “Go-Green Plus” initiative demonstrating its dedication to sustainable operations. The Bank also worked on integrating climate change related risks to its risk management processes. We remain steadfast in embedding ESG principles into all relevant areas of our operations
Employee Recognition Awards Awards DB E: Environmental Opportunities,DB G: Corporate Behaviors,
Sustainability Report 2024 (Page 57)


At Burgan Bank Kuwait, fostering a culture of recognition and high performance is the cornerstone of its organisational ethos. The Burgan Beacon initiative, an Employee of the Month award, recognises employees who shine as exemplary figures, providing direction and inspiration to their colleagues through their outstanding performance, dedication and alignment with the Bank’s core values. “Burgan Beacon” aims to convey the idea that the recognised individual is a source of inspiration for others, directing the path to success and fostering a positive and motivated work environment. It is part of the Bank’s comprehensive human capital development strategy and its unwavering efforts to foster national talent; Monthly rewards for employees who apply and embody the Bank’s values such as responsibility, teamwork, transparency and passion in their work and daily interactions; Quarterly awards to teams that exhibit synergy and cooperation and achieve exemplary results
Employer Recognition Awards Awards DB E: Environmental Opportunities,DB G: Corporate Behaviors,GRI 412: Human Rights Assessment,IIRF: Human Capital,SASB: Human Capital,SDG 08: Decent Work and Economic Growth,UNGC Principle 02 Human Rights,WEF People: Dignity and Quality,
Sustainability Report 2024 (Page 51)
Sustainability Report 2024 (Page 53)


Burgan Bank was honored with the “Highest Talent Acquisition in 2024” award by the American University of the Middle East (AUM) in recognition of its outstanding efforts in attracting talents in Kuwait’s market; In October 2024, Burgan Bank was proudly awarded the Great Place to Work (GPTW) Certification, a globally recognised benchmark for excellence in workplace culture. This certification is based on independent employee feedback collected through the Trust Index Survey, which aims to measure employee sentiment, identify key strengths and address areas for improvement within the organisation. Achieving this distinction underscores our commitment to fostering a supportive and high-performing work environment where employees feel valued, empowered and engaged
Employment Practices High Materiality
Sustainability Report 2024 (Page 51)


Burgan Bank was honored with the “Highest Talent Acquisition in 2024” award by the American University of the Middle East (AUM) in recognition of its outstanding efforts in attracting talents in Kuwait’s market
Verification and Assurances
Independent Assurance Track Record External Validation Metrics ABRDN Corporate Behaviour: Polices and Practices,BLK 02: Auditors and Audit Related Issues,BLK 05:  Material Sustainability Related Risks and Opportunities,Boursa Kuwait G: External Assurance,CDP: Climate,CDP: Forests,CDP: Water Security,Crisil G: Disclosures Practices,FB G: Assurance and Ethics,FH G: Management of Legal and Regulatory Environment,FTSE Russell E: Climate Change,FTSE Russell E: Water Use,FTSE Russell S: Health and Safety,Glass Lewis: ESG Transparency,GRESB Performance: Data Monitoring and Review,GRI 2: GD Reporting Practice,IFRS S1: Metrics and Targets,IFRS S2: Metrics and Targets,ISS Governance: Corporate Governance,LSEG G: CSR Strategy,MSCI G: Corporate Governance,MSX G: External Assurance,SAQ 5.0: Company Management,SASB: Leadership and Governance,SDG 16: Peace Justice and Strong Institutions,STALYTCS: Corporate Governance,TPT 04 Metrics and Targets,WFE G: External Assurance,
Sustainability Report 2023 (Page 67)


The report has undergone internal review by various departments within Burgan Bank but has not yet undergone independent verification by any third party
SDG Reconciliations Reporting ABRDN Corporate Behaviour: Polices and Practices,BLK 05:  Material Sustainability Related Risks and Opportunities,Boursa Kuwait G: Disclosure Practices,BRSR 2 Section B: Management And Process Disclosures,Crisil G: Disclosures Practices,GRESB Management: Leadership,GRI 2: GD Reporting Practice,LSEG G: CSR Strategy,MSX G: Disclosure Practices,SDG 00: Goal Reconciliation,SDG 16: Peace Justice and Strong Institutions,UNGC Principle 08 Environment ,WEF Governance: Quality of Governing Body,WFE G: Disclosure Practices,
Annual Report 2024 (Page 41)
Sustainability Report 2024 (Page 93)


The Management ESG Committee (MESGC) drives the integration of ESG policies across the Bank, ensuring alignment with global frameworks such as the Global Reporting Initiative (GRI) and the UN Sustainable Development Goals (SDGs); This report is with reference to Global Reporting Initiative’s (GRI) Universal Standards 2021 and draws inspiration from external frameworks, including the UN Sustainable Development Goals (UNSDGs), the Sustainability Accounting Standards Board (SASB), Kuwait Vision 2035 and Boursa Kuwait
GRI Reconciliations Reporting ABRDN Corporate Behaviour: Polices and Practices,BLK 05:  Material Sustainability Related Risks and Opportunities,Boursa Kuwait G: Disclosure Practices,BRSR 2 Section B: Management And Process Disclosures,Crisil G: Disclosures Practices,Glass Lewis: ESG Transparency,GRI 1: Foundation,LSEG G: CSR Strategy,MSX G: Disclosure Practices,SDG 16: Peace Justice and Strong Institutions,UNGC Principle 08 Environment ,WEF Governance: Quality of Governing Body,WFE G: Disclosure Practices,
Sustainability Report 2024 (Page 41)
Sustainability Report 2024 (Page 100)


The Management ESG Committee (MESGC) drives the integration of ESG policies across the Bank, ensuring alignment with global frameworks such as the Global Reporting Initiative (GRI) and the UN Sustainable Development Goals (SDGs); GRI Index is disclosed in sustainability Report 2024
SASB Reconciliations Reporting ABRDN Corporate Behaviour: Polices and Practices,BLK 05:  Material Sustainability Related Risks and Opportunities,Boursa Kuwait G: Disclosure Practices,BRSR 2 Section B: Management And Process Disclosures,Crisil G: Disclosures Practices,GRI 2: GD Reporting Practice,LSEG G: CSR Strategy,MSX G: Disclosure Practices,SDG 16: Peace Justice and Strong Institutions,WEF Governance: Quality of Governing Body,WFE G: Disclosure Practices,
Sustainability Report 2024 (Page 93)


This report is with reference to Global Reporting Initiative’s (GRI) Universal Standards 2021 and draws inspiration from external frameworks, including the UN Sustainable Development Goals (UNSDGs), the Sustainability Accounting Standards Board (SASB), Kuwait Vision 2035 and Boursa Kuwait
Kuwait National Development Plan External Validation ABRDN Corporate Behaviour: Polices & Practices,Boursa Kuwait G: Disclosure Practices,GRI 2: GD Reporting Practice,SDG 16: Peace Justice and Strong Institutions,WEF Governance: Quality of Governing Body,
Annual Report 2024 (Page 40)


Aligned with Kuwait Vision 2035, Boursa Kuwait ESG guidelines and the UN Sustainable Development Goals (SDGs), our sustainability efforts in 2024 focused on embedding these principles across operations and fostering economic growth with minimal environmental impact
Kuwait Boursa ESG Indicators External Validation ABRDN Corporate Behaviour: Polices & Practices,Boursa Kuwait G: Disclosure Practices,GRI 2: GD Reporting Practice,SDG 16: Peace Justice and Strong Institutions,WEF Governance: Quality of Governing Body,
Annual Report 2024 (Page 40)
Sustainability Report 2024 (Page 93)


Aligned with Kuwait Vision 2035, Boursa Kuwait ESG guidelines and the UN Sustainable Development Goals (SDGs), our sustainability efforts in 2024 focused on embedding these principles across operations and fostering economic growth with minimal environmental impact; This report is with reference to Global Reporting Initiative’s (GRI) Universal Standards 2021 and draws inspiration from external frameworks, including the UN Sustainable Development Goals (UNSDGs), the Sustainability Accounting Standards Board (SASB), Kuwait Vision 2035 and Boursa Kuwait
Ratings and Indices
ESG Ratings External Validation
Company Website - Investor Relations - Burgan Ratings


Standard & Poor's: BBB+ / Stable; Fitch: A / Stable; Capital Intelligence: A+ / Stable
Sustainalytics Ratings External Validation STALYTCS: Access to Basic Services,STALYTCS: Bribery and Corruption,STALYTCS: Business Ethics,STALYTCS: Carbon - Own Operations,STALYTCS: Carbon - Products and Services,STALYTCS: Community Relations,STALYTCS: Corporate Governance,STALYTCS: Data Privacy and Security,STALYTCS: EandS Impact of Products and Services,STALYTCS: Emissions, Effluents and Waste,STALYTCS: ESG Integration - Financials,STALYTCS: Human Capital,STALYTCS: Human Rights,STALYTCS: Human Rights - Supply Chain,STALYTCS: Land Use and Biodiversity,STALYTCS: Land Use and Biodiversity - Supply Chain,STALYTCS: Occupational Health and Safety,STALYTCS: Product Governance,STALYTCS: Resilience,STALYTCS: Resource Use,STALYTCS: Resource Use - Supply Chain,
External Source - Sustainalytics Website - Burgan Bank
A : 32.8

ESG Risk Rating: 32.8 (High Risk) as of May 26, 2025
ISS ESG Rating External Validation ISS Environment: Eco efficiency,ISS Environment: Environmental Aspects Along the Value Chain,ISS Environment: Environmental Impact of Products and Services,ISS Environment: Environmental Management,ISS Governance: Business Ethics,ISS Governance: Corporate Governance,ISS Social: Social Aspects Along the Value Chain,ISS Social: Social Impact of Products and Services,ISS Social: Society,ISS Social: Staff,ISS Social: Suppliers,
External Source - ISS ESG Website - Burgan Bank
A : D+

ISS ESG Score: D+
MSCI ESG Ratings External Validation MSCI E: Climate Change,MSCI E: Environmental Opportunities,MSCI E: Natural Capital,MSCI E: Pollution and Waste,MSCI G: Corporate Behavior,MSCI G: Corporate Governance,MSCI S: Human Capital,MSCI S: Product Liability,MSCI S: Social Opportunities,MSCI S: Stakeholder Opposition,
Company Website - Investor Relations - Burgan Ratings
A : BB

MSCI ESG Ratings: BB (average) as of 2023
S&P Global Ratings External Validation
External Source - S&P Global Website - Burgan Bank
A : 30
B : 10
C : 28 		2025 ESG Score: 30 (Medium). Environment Score: 10; Social Score: 28; Governance and Economic Score: 37
FTSE4GOOD Affiliations
Press Release


Burgan Bank announced its inclusion as a constituent in the FTSE4Good Index Series, an affirmation of its unwavering commitment to ESG best practices. Developed by global index and data provider FTSE Russell, the FTSE4Good Index Series is a globally recognized benchmark that measures the performance of companies demonstrating strong Environmental, Social, and Governance (ESG) practices. These indices are widely used by investors and asset managers to incorporate ESG factors into their investment decisions, as well as to create and evaluate responsible investment funds and related financial products. Built on transparent management standards and rigorous assessment criteria, FTSE Russell’s evaluations consider performance in areas such as corporate governance, health & safety, anti corruption, and climate change.  Companies included in the FTSE4Good Index Series demonstrate compliance with a variety of stringent ESG criteria
CSR Hub Rating External Validation
External Source - CSR HUB Website - Burgan Bank
A : 81

ESG Ranking: 81% as of June 2025
Moody's Rating Ratings
Company Website - Investor Relations - Burgan Ratings


Long term deposit: Baa1 / Stable
ISO and Certifications
ISO 9001 - Quality Management System External Validation ABRDN Human Rights and Stakeholders: Product Quality and Customer Welfare,BRSR 2 Section B: Management And Process Disclosures,Crisil S: Stakeholder Management and Product Quality,DB G: Corporate Behaviors,DB S: Certifications,DB S: Product Quality Management,ESG Risk.ai- S: Product / Service Accountability ,ISS Social: Social Impact of Products and Services,LSEG G: CSR Strategy,
Annual Report 2024 (Page 54)
Sustainability Report 2024 (Page 8)


In 2024, AGB achieved ISO 9001 certification for its quality management system for its digital banking services across online and mobile banking; Certifications: ISO 9001:2015 Quality Management Systems (QMS)
ISO 14000 - Environmental Management System External Validation Boursa Kuwait E: Environmental Operations,BRSR 2 Section B: Management And Process Disclosures,CDP: Climate,Crisil E: Energy Use,Crisil E: GHG Emissions,DB E: Environmental Opportunities,EcoVadis: Environment,ESG Risk.ai- E: Environmental Management,FB E: Environmental Management Systems,FTSE Russell E: Pollution and Resources,GRESB Management: Risk Management,ISS Environment: Environmental Management,LSEG E: Emissions,MSX E: Environmental Operations ,NZCS 1: 6. Assurances,SAQ 5.0: Environment,STALYTCS: Carbon - Own Operations,WFE E: Environmental Operations,
Annual Report 2024 (Page 53)
Sustainability Report 2024 (Page 89)


The Bank achieved ISO 14001 certification, conducted sustainability awareness programs and introduced policies on sustainability, ESG in lending process, supply chain management and diversity, equity and inclusion;
ISO/IEC 20000 - IT Service Management External Validation Boursa Kuwait G: Data Privacy,BRSR 2 Section B: Management And Process Disclosures,Crisil S: Stakeholder Management and Product Quality,DB S: Product Quality Management,EcoVadis: Ethics,ESG Risk.ai- S: Data Protection,ISS Social: Social Aspects Along the Value Chain,LSEG G: CSR Strategy,MSCI S: Product Liability,STALYTCS: Data Privacy and Security,
Sustainability Report 2024 (Page 8)
Press Release


Certifications: ISO 20000-1:2018 Information Technology Service Management Systems (ITSMS); In a testament to the success of the Bank’s ongoing digital transformation, Burgan Bank announced the successful renewal of its International Organization for Standardization and International Electrotechnical Commission ISO/IEC 20000-1:2018 certification, reaffirming the strength of its digital infrastructure and its alignment with global best practices for information technology system management. The recertification followed a rigorous external audit, which validated the efficiency, scalability, and continuous improvement of Burgan Bank’s IT operations, underscoring its commitment to delivering a consistently high-quality digital banking experience
ISO 22301 Societal Security — Business Continuity Management Systems External Validation BRSR 2 Section B: Management And Process Disclosures,DB S: Certifications,LSEG G: CSR Strategy,
Annual Report 2024 (Page 61)
Sustainability Report 2024 (Page 8)


Achieved the ISO 22301:2019 Business Continuity Management System Certification for Burgan Bank; Certifications: ISO 22301:2019 Business Continuity Management Systems (BCMS)
ISO 27001 - Information Security Management External Validation Boursa Kuwait G: Data Privacy,Boursa Kuwait G: External Assurance,BRSR 2 Section B: Management And Process Disclosures,Crisil S: Stakeholder Management and Product Quality,DB G: Corporate Behaviors,DB S: Certifications,DB S: Product Quality Management,ESG Risk.ai- S: Data Protection,ISS Social: Social Aspects Along the Value Chain,LSEG G: CSR Strategy,MSCI S: Product Liability,STALYTCS: Data Privacy and Security,
Annual Report 2024 (Page 61)
Sustainability Report 2024 (Page 8)


Achieved the ISO 27001 - Information security management systems ISMS - ISO27001:2019; Certifications: ISO 27001:2022 Information Security Management System (ISMS)
Leadership in Energy and Environmental Design (LEED) External Validation BRSR 2 Section B: Management And Process Disclosures,CDP: Climate,Crisil E: Energy Use,DB E: Environmental Opportunities,EcoVadis: Environment,ESG Risk.ai- E: Environmental Management,FB E: Environmental Management Systems,FH E: Energy Efficiency,FTSE Russell E: Climate Change,GRESB Management: Risk Management,GRI 302: Energy,ISS Environment: Environmental Management,LSEG E: Resource Use,SASB: Environment,STALYTCS: Carbon - Own Operations,
Sustainability Report 2024 (Page 86)
Annual Report 2024 (Page 51)


As part of our commitment to sustainability and operational excellence, our organisation pursued and was awarded the LEED Gold certification under the Operations & Maintenance (O&M) v4.1 rating system for our Head Office. To meet the certification standard, several upgradations and technological initiatives were taken related to energy efficiency, water, waste, indoor air quality and sustainable purchasing and operations; In 2024, the Bank made progress on its sustainability journey to strengthen its commitment to ESG aspects of business operations. BBK’s head office building in Kuwait was awarded the prestigious LEED Gold Certification, underscoring its efforts to adopt environmentally responsible practices and reduce its carbon footprint
Memberships
Global Reporting Initiative (GRI) Frameworks BRSR Principle 7: Responsible and Transparent,Crisil G: Disclosures Practices,Glass Lewis: ESG Transparency,GRI 1: Foundation,
Sustainability Report 2024 (Page 20)
Annual Report 2024 (Page 41)


Our ESG Materiality Matrix is determined by our materiality assessment conducted every three years. We carried out a comprehensive materiality assessment in 2023, resulting in the identification of material topics for the period 2024-26. Our materiality assessment is guided by global frameworks including the Global Reporting Initiative; The Management ESG Committee (MESGC) drives the integration of ESG policies across the Bank, ensuring alignment with global frameworks such as the Global Reporting Initiative (GRI)
Partnerships
Collaboration with Industry Partners BLK 05:  Material Sustainability Related Risks and Opportunities,BRSR Principle 7: Responsible and Transparent,JPM S: Local Stakeholder Relationships,
Sustainability Report 2024 (Page 69)
Sustainability Report 2024 (Page 59)
Sustainability Report 2024 (Page 83)


Partnerships with prestigious global universities (Ivy League) Harvard Business School, HEC, INSEAD, Colombia Business school and London Business schools for leadership and executive development and partnership with Kuwait Foundation for the Advancement of Sciences (KFAS) to provide access to worldclass leadership, management and technical programs for Kuwaiti employees; Participation in the Institute of Banking Studies (IBS) KAFAA program and Collaboration with the American University of Kuwait’s Center for Continuing Education to offer tailored technical and leadership training programs specifically for Kuwaiti employees; Burgan Bank’s Investment & Wealth Management Academy launched in collaboration with Fitch Learning is a pioneering initiative aimed at enhancing the skills of Relationship Managers (RMs) and elevate their expertise in wealth management and investment. This 3 week training cycle prepares participants for professional credentials from the Chartered Institute for Securities & Investment (CISI) and membership in the CMA. With 30 participants to date, the Academy continues to shape the future of Burgan Bank’s financial expertise ensuring its Relationship Managers remain at the forefront of investment and wealth management; In 2024, the Bank also partnered with Tadwire - to implement a comprehensive waste recycling and disposal program, ensuring best practices in responsible waste management across multiple types of waste, including cardboard, paper, plastic, wood, as well as electronic waste
Collaboration with NGOs & Publications BRSR Principle 7: Responsible and Transparent,JPM S: Local Stakeholder Relationships,SASB: Social Capital,STALYTCS: Community Relations,TPT 03 Engagement Strategy,
Sustainability Report 2024 (Page 73)
Sustainability Report 2024 (Page 77)


a) We prioritise public health and well-being by supporting initiatives that enhance awareness and access to medical care. For 23 years, we have proudly partnered with the Kuwait Association for Care of Children in Hospital (KACCH) & Bayt Abdullah Children’s Hospice (BACCH), ensuring vital palliative care services for children in need; b) Our commitment to social welfare extends to supporting individuals with disabilities and vulnerable communities. In collaboration with the Ahmadi Governorate, we contributed to initiatives supporting the Kuwait Society for the Handicapped ensuring ongoing assistance for people with disabilities. During Ramadan, we collaborated with the Kuwait Food Bank to distribute Iftar meals reinforcing our commitment to food security and humanitarian aid. Through these impactful programs, Burgan Bank continues to drive positive change reinforcing our responsibility as a corporate citizen committed to sustainable development and social progress
ESG Videos and News
Environment Related
Press Release (Page 1)
Press Release (Page 1)


Burgan Bank announced launching a waste management and recycling initiative at its head office in collaboration with Tadwire, the first recycling facility of its kind in Kuwait. This initiative reinforces the Bank’s dedication to upholding the highest environmental, social, and governance (ESG) standards in the banking sector. It is the latest in a long series of dedicated efforts to reduce its carbon footprint across all operations, cementing Burgan’s role as a leader in corporate responsibility and supporter of the New Kuwait 2035 Vision; Burgan Bank announced that it has been awarded the prestigious Leadership in Energy and Environmental Design- LEED v4.1 O+M: EB (Operations and Maintenance - Existing Buildings) Gold Certification by the U.S. Green Building Council (USGBC) for operations and maintenance at its head office building in Kuwait City
Social Related
Press Release (Page 1)
Press Release (Page 1)
Press Release (Page 1)


In line with efforts to spread banking and financial literacy, Burgan Bank recently organized several visits to Kuwait’s respected educational institutions: the American United School (AUS) and the American University of Kuwait (AUK). The visits are part of Burgan’s annual plan to reinforce the public’s financial literacy, upholding its committed support for the “Let’s Be Aware” (Diraya) financial literacy and banking awareness campaign, launched by the Central Bank of Kuwait (CBK) and the Kuwait Banking Association (KBA), in cooperation with Kuwaiti banks; In conjunction with the back-to-school season and the growing financial responsibilities that accompany it, Burgan Bank renewed its efforts to raise awareness about safe banking practices and financial literacy as part of its ongoing support for the “Let’s Be Aware” (Diraya) awareness campaign running for its fourth year under the supervision of the Central Bank of Kuwait (CBK) and the Kuwait Banking Association (KBA), with the support of Kuwaiti banks. The latest awareness campaign shed light on some of the most common phishing attacks and online scams, as well as the security measures that all customers must adopt to guarantee the safety of their personal information, bank accounts, and hard-earned savings; Burgan Bank announced it continues annual support for the Kuwait Association for the Care of Children in Hospital (KACCH) and Bayt Abdullah Children's Hospice (BACCH) for the 23rd consecutive year
Governance Related
Press Release (Page 1)
Press Release (Page 1)


Attesting to its steadfast commitment to remaining a top employer of choice in Kuwait, Burgan Bank revealed that 89% of its staff participated in its Great Place to Work (GPTW) employee engagement survey, an impressive rate by international standards. The survey showcases the Bank’s numerous efforts to foster effective communication with its employees, recognize their crucial role in achieving strategic goals, and cultivate a work environment that promotes creativity and innovation to align with the aspirations of both employees and the Bank; Burgan Bank announced signing a memorandum of understanding (MoU) with Korea Finance for Construction (KFINCO), making Burgan the sole representing bank in Kuwait for the South Korean co-op institution, as part of the latter’s strategic expansion across the Middle East
ESG Press Releases
Burgan Bank Announces 89% Participation Rate in the Great Place to Work Employee Engagement Survey
Press Release


January 2025: Confirming its commitment to human capital investment and providing an inspiring work environment that fosters employees’ growth and career development. Attesting to its steadfast commitment to remaining a top employer of choice in Kuwait, Burgan Bank revealed that 89% of its staff participated in its Great Place to Work® (GPTW) employee engagement survey, an impressive rate by international standards. The survey showcases the Bank’s numerous efforts to foster effective communication with its employees, recognize their crucial role in achieving strategic goals, and cultivate a work environment that promotes creativity and innovation to align with the aspirations of both employees and the Bank. Being certified as a Great Place to Work® isn’t a one-time achievement but a commitment to our employees to constantly evaluate and elevate every aspect of their work experience, providing them with the work environment that fulfills their aspirations for personal and professional development, commented Mr. Ali Akbar, Deputy General Manager – Human Resources and Development for the Group at Burgan Bank. Guided by a vision of investing in human capital as a cornerstone of success and sustainable growth, the Bank adopts the best international practices in human resources and remains dedicated to evolving as an institution that attracts top talent and empowers them to strive for excellence
Burgan Bank Launches Responsible Waste Management Initiative in Collaboration with Tadwire
Press Release


January 2025: Confirming its commitment to sustainability and the highest ESG standards. Burgan Bank announced launching a waste management and recycling initiative at its head office in collaboration with Tadwire, the first recycling facility of its kind in Kuwait. This initiative reinforces the Bank’s dedication to upholding the highest environmental, social, and governance (ESG) standards in the banking sector. It is the latest in a long series of dedicated efforts to reduce its carbon footprint across all operations, cementing Burgan’s role as a leader in corporate responsibility and supporter of the New Kuwait 2035 Vision. Environmental sustainability has become an indispensable pillar for the success of businesses and projects, which is why we consistently evaluate the impact of our business choices on the environment and our community, commented Mr. Saud AlHadbah, Deputy General Manager – General Services Administrations. We integrate ESG considerations into our core operations, from the design of new products and services to our energy consumption habits, as well as the management of our regular and electronic waste. Partnering with Tadwire to manage Burgan’s recycling and waste management underscores our commitment to environmental sustainability and support for impactful local businesses
Burgan Bank Unveils Exclusive Yearlong Discount with Turkish Airlines
Press Release


February 2025: In a new effort to elevate customers’ banking experience, Burgan Bank revealed its latest partnership with Turkish Airlines, offering all Burgan credit and prepaid card users a 15% discount on the base fare for all one-way and roundtrip flights from Kuwait to any destination worldwide throughout 2025. This comes as part of the Bank’s robust mission to deliver excellent customer experience and its committed strategy for adding value to customers’ everyday card purchases, ensuring its cards remain a top-of-wallet choice. Burgan’s latest partnership with Turkish Airlines, the Bank offers avid travelers among its customers numerous opportunities to elevate their banking and travel experiences by using Burgan credit and prepaid cards
Burgan Bank Celebrates Women’s International Day Amid a Culture of Equity, Inclusivity, and Empowerment
Press Release


March 2025: Guided by its mission to remain a top employer of choice and commitment to ESG. In celebration of Women’s International Day, Burgan Bank upheld its commitment to fostering a work culture of equity, inclusivity, and empowerment that attracts and retains the most aspiring national talents. On its mission to position itself as an employer of choice, Burgan, a certified Great Place to Work®, has successfully built an environment where all employees have numerous, equal-access opportunities for personal and professional growth, empowering the most driven and committed to advance to leadership roles within the institution and across the industry. These yearlong, cross-departmental efforts echo the Bank’s commitment to investing in Kuwait’s professional calibers, empowering women in the workplace, and embedding environmental, social, and governance (ESG) principles into all operations and initiatives
Burgan Bank Attains ISO 22301:2019 BCMS Certification
Press Release


March 2025: Burgan Bank announced that it has received, Business Continuity Management Systems (BCMS) certification, ISO 22301:2019, attesting to the Bank’s forward-thinking risk management and mitigation strategies and confirming its ability to uphold its operations during times of disruption as per the best international practices. The certification further cements Burgan’s position as a reliable financial partner for its customers and stakeholders, validating the Bank’s robust frameworks, continuous investment in technology, and skilled workforce to ensure seamless banking operations. We are honored to be certified with ISO 22301:2019 standard that published by the International Organization for Standardization (ISO) and recognized for our uncompromising safety and risk management measures, commented Ms. Moudi Al Mahmoud, Executive Manager – Business Continuity Risk at Burgan Bank. Burgan Bank was awarded the ISO certifications 9001:2015 for Quality Management System, 27001:2022 for Information Security Management Systems, and 20000-1:2018 for Information Technology Service Management System
Burgan Bank Launches Ramadan Campaign in Collaboration with Talabat
Press Release


March 2025: Reinforcing its dedicated customer satisfaction strategy. Burgan Bank continues to dedicate its efforts to enhancing its customers’ quality of life by understanding their needs and developing products and services that respond to their evolving aspirations. Through its expanding network of valuable partnerships and collaborations, the Bank leverages Kuwait’s best tools, innovations, services, and resources to guarantee that every Burgan transaction delivers more convenience than meets the eye
Burgan Bank Shares Banking Awareness Tips with Customers During Eid Al-Fitr
Press Release


March 2025: Burgan Bank’s efforts to spread vital financial literacy awareness tips on its social media accounts align with its comprehensive social responsibility program. In addition to its year-long awareness campaign, the Bank continues to fortify its data protection and cybersecurity systems, guaranteeing top protection for the customers’ assets against breach or theft. Burgan Bank upholds its committed support for the “Let’s Be Aware” (Diraya) financial literacy and banking awareness campaign, launched by the Central Bank of Kuwait (CBK) and the Kuwait Banking Association (KBA) with the support of Kuwaiti banks. As part of its active contribution to the campaign during the festive season of Eid Al-Fitr, the Bank published a series of awareness tips across its social channels and website, underscoring the shared responsibility of achieving the highest degrees of banking safety, especially while traveling
Burgan Bank Wins the Visa Best-in-Class Premium Active Cards Growth in Kuwait 2024 Award
Press Release


April 2025: Burgan Bank announced winning the 2024 Visa award for “Best-in-Class Premium Active Cards Growth in Kuwait”, recognizing its continued efforts to promote innovation and deliver an exceptional banking experience for distinguished customers. This prestigious award is a testament to the outstanding collaboration between Burgan’s Retail Banking and Private Banking departments, where their combined expertise has been instrumental in elevating the Bank’s offerings. It also reflects Burgan’s unwavering commitment to delivering card-based payment solutions that push the boundaries of convenience and added-value, underscoring its ability to achieve notable growth in the premium cards sector and further cementing Burgan's position as one of the leading financial institutions in Kuwait
Burgan Bank Launches SoftPOS Digital Payment Solution
Press Release


April 2025: Expanding on its far-reaching digital transformation strategy. Burgan Bank has announced the launch of its new digital payment solution, SoftPOS by KNET, designed to cater to business owners and entrepreneurs. The service enables merchants to accept payments directly through an innovative smartphone application, without the need for traditional POS hardware. On this occasion, Mr. Abdullah Hussain Al Maqseed, Executive Manager, Merchant Acquiring stated: The launch of SoftPOS reflects Burgan Bank’s continued commitment to introducing innovative digital payment solutions that meet the evolving needs of the local market and support Kuwait’s transition toward a cashless society, in line with the Kuwait Vision 2035
Burgan Bank Provides ‘Eidya’ Across All Branches and ATMs to Support the ‘Eidity’ Campaign in Collaboration with CBK
Press Release


June 2025: Contributing to the unique joy of Eid Al-Adha and expanding on the year-long ‘Teach Them Young’ CSR campaign. With the approach of Eid Al-Adha, Burgan Bank is committed to supporting the ‘Eidity’ campaign in collaboration with the Central Bank of Kuwait (CBK), the Kuwait Banking Association (KBA), and KNET. Driven by the Bank’s digital transformation strategy and adoption of digital banking solutions, customers will be able to easily send and receive Eidya digitally in a swift and secure manner. This reflects Burgan Bank’s steadfast commitment to delivering a consistent banking experience and offering convenient services, especially during holidays. As part of the campaign, customers will have the opportunity to withdraw Eidya in any KD denomination of their choice starting June 1st at 26 Burgan Bank branches, and from June 3rd at 14 ATMs strategically located throughout Kuwait, including shopping malls and the airport. In addition, customers can use the instant payment service WAMD through the Bank’s mobile banking application to transfer the Eidya. For more information about the branch locations and ATMs, customers can refer to the Bank’s official website and social media platforms. The support for the ‘Eidity’ campaign also aligns with the Bank’s continued efforts to instill the culture of savings and financial literacy, under the umbrella of its corporate social responsibility (CSR) campaign “Teach Them Young the Value of Savings” and its continued backing of the “Let’s Be Aware” (Diraya) campaign, launched by CBK and KBA in collaboration with local banks. Since its launch in 2020, the Eidity initiative has been warmly embraced by customers, as it facilitates the continuity of the Kuwaiti tradition of sharing Eidya among family members. This Eid Al-Adha, Burgan Bank will continue to offer its Elite customers a complimentary Eidya delivery service, in collaboration with Peacock Concierge. As a proactive and engaged corporate citizen, Burgan Bank continues to participate in and support all initiatives organized by CBK and KBA, contributing to the elevation and advancement of the Kuwaiti banking sector and the banking experience it offers its customers
Burgan Bank Raises Financial Awareness and Digital Innovation Initiatives by Collaborating with AUK to Empower the Next Generation of Kuwaiti Talents
Press Release


June 2025: Burgan Bank recently hosted a field visit at its headquarters for students from the American University of Kuwait (AUK), under the umbrella of the Bank’s comprehensive social responsibility and sustainability strategy, centered on nurturing and investing in Kuwait’s national youth talents from an early age. A total of 15 AUK male and female students were guided on a tour across the Bank’s various departments as well as Burgan Lab, the Bank’s dedicated innovation hub. By engaging the younger generation in real-world experiences, the Bank reinforces its vision to be the most progressive bank in Kuwait, driven by its employees, customers, and community. It also confirms Burgan Bank’s commitment to being an innovative financial service provider, while translating its exemplary attributes of trust, commitment, excellence, and progression into meaningful action
Burgan Bank Organizes Field Visit for ‘Academy X’ Students at its Headquarters in Collaboration with CODED Academy
Press Release


June 2025: As part of Burgan Bank’s commitment to social responsibility and its ongoing efforts in fostering and reinforcing sustainability, investing in youth talent, and supporting the education sector in Kuwait, the Bank welcomed a group of ‘Academy X’ students for a field visit and educational tour at its headquarters, in the presence of CODED Academy representatives, to introduce them to the world of banking and raise their financial and professional awareness. As part of the tour, students were introduced to the Bank’s various departments, the different services and accounts it provides to various customer segments, and the most important digital technologies that align with Burgan Bank's strategy and vision for digital transformation. The tour also highlighted the Bank's available career opportunities, which contributed to motivating the students to join the banking sector, particularly in the technology and information systems sectors. Through this field visit, Burgan Bank reaffirmed its steadfast support for the “Let’s Be Aware” (Diraya) banking awareness campaign by equipping ‘Academy X’ students with financial education to help them understand their banking rights and avoid fraudulent activities. In addition, this initiative aligned with the Bank’s “Teach Them Young” campaign, which aims to equip students with the most important skills for sound financial planning and early savings for a better future. The ‘Academy X’ program, the largest initiative for empowering women in technology and entrepreneurship, is part of the strategic partnership between Burgan Bank and CODED Academy, a leading institution driving tech education and innovation in Kuwait. This impactful partnership serves as a significant national model for nurturing female talent and guiding participants toward a thriving digital future. The program aims to introduce participants to (UI/UX) design principles, the latest AI tools, and core entrepreneurial concepts, while also developing their leadership and personal skills. It further encourages female students to launch their own startups through dedicated mentorship programs upon completing the course and promotes the use of AI tools to unlock their creative potential in ways that support Kuwait’s transition to a knowledge-based economy
Burgan Bank Participates in IDC Kuwait CIO Summit 2025
Press Release


July 2025: Burgan Bank announced a partnership deal with SAP, a global leader in enterprise applications and business AI, as a strategic step toward deploying the cutting-edge, full-suite human resources management (HRM) system, SuccessFactors. This agreement marks a feat for both human resources and IT departments, reflecting the Bank’s vision and strategy to be the most modern and progressive bank in Kuwait, and its commitment to offering an outstanding and motivational workspace that stands out across Kuwait’s banking sector. With this partnership, Burgan Bank affirms its unwavering commitment to adopting the best global digital solutions, developing the work environment, elevating employees’ professional experiences, and supporting their professional development. As a certified Great Place to Work®, Burgan Bank remains committed to achieving organizational excellence by partnering with the best service providers and deploying the latest technologies across the market. Previous efforts include Burgan’s partnership with market-leading Tata Consultancy Services to upgrade its core banking system by implementing the TCS BaNCS™ suite of products
Burgan Bank Joins Regional Sustainability Leaders with Inclusion in FTSE4Good Index Series
Press Release


July 2025: Burgan Bank announced its inclusion as a constituent in the FTSE4Good Index Series, an affirmation of its unwavering commitment to ESG best practices. Developed by global index and data provider FTSE Russell, the FTSE4Good Index Series is a globally recognized benchmark that measures the performance of companies demonstrating strong Environmental, Social, and Governance (ESG) practices. These indices are widely used by investors and asset managers to incorporate ESG factors into their investment decisions, as well as to create and evaluate responsible investment funds and related financial products. Built on transparent management standards and rigorous assessment criteria, FTSE Russell’s evaluations consider performance in areas such as corporate governance, health & safety, anti corruption, and climate change.  Companies included in the FTSE4Good Index Series demonstrate compliance with a variety of stringent ESG criteria
Burgan Bank Champions Mental Wellness with Launch of Emotional Aid Workshop
Press Release


August 2025: Driven by its commitment to fostering a supportive work environment and leading positive change in Kuwait’s banking sector, Burgan Bank hosted Emotional Aid workshop, in collaboration with Anara, at its head office. The workshop was delivered by Dr. Kim Dillen, PhD, a licensed neuropsychologist with extensive experience in mental health care, brain imaging, and neuropsychological assessment, to select senior staff members across various departments, equipping them with the necessary skills to become Burgan Bank’s trusted Emotional Wellness Champions. This initiative, which was widely met with enthusiasm from across the Bank’s different departments, is part of an expansive program guided by its mission to become an employer of choice and maintain its status as a Great Place to Work®. Burgan Bank extends its ongoing commitment to instilling mental health as a fundamental pillar of its corporate work culture. Prioritizing our employees’ health and safety stems from our belief that a balanced environment is a catalyst for growth and creativity., said Ms. Zahra Boarki, Senior Manager – Internal Communication at Burgan Bank. The Emotional Aid workshop marks a significant step forward in promoting employee wellness and setting a new standard for employee care at Burgan Bank. To ensure its sustainability, the initiative follows a top-down design, which prepares managers and equips them with the necessary knowledge and tools to respond adequately to their team’s need for personal as well as professional support and guidance
Burgan Bank Launches ‘Free Airport Ride’ Campaign for Elite Customers
Press Release


August 2025: As part of its ongoing efforts to enrich its banking experience, Burgan Bank has launched its latest summer campaign: a complimentary chauffeured airport ride for all Elite Visa Signature debit card holders. The “Free Airport Ride” campaign falls under Burgan Bank’s year-round loyalty program, specifically targeting Elite customers and designed to offer them premium services that cater to their lifestyles from everyday banking benefits to rewarding add-on experiences. Speaking about the promotion, Mr. Mohammed Al-Yaseen, Deputy General Manager, Retail Banking at Burgan Bank said: Summer is a time for travel, family moments, and new experiences, and we’re here to make it all smoother from the very first step. With this offer, our Elite customers can enjoy the comfort of a private from or to airport transfer, reflecting the personalized care and convenience that define their relationship with Burgan Bank
Burgan Bank Launches Data Champion Bootcamp in Partnership with CODED
Press Release


August 2025: As part of its ongoing investment in human capital and commitment to fostering a culture of continuous learning, Burgan Bank announced the launch of its latest Learning and Talent Development (LTD) endeavor: the Data Champion bootcamp. Developed in strategic partnership with CODED – the region’s first dedicated coding academy – the program is the first of its kind in Kuwait, designed to build data fluency across the Bank and deepen its digital transformation efforts. This intensive, month-long internal bootcamp aims to upskill employees from across Burgan Bank’s departments with\ essential data analytics capabilities, enabling them to extract insights, drive smarter decisions, and accelerate customer-centric innovation. In today’s fast-moving digital banking landscape, digital transformation and data literacy is more than a competitive edge – it’s a business imperative, said Ms. Fatma Ahmad, Senior Manager – Learning and Development at Burgan Bank. “A true transformation lies in embedding data thinking into every part of the Bank’s operations. Through this program, we’re empowering our Employees with the tools and mindset to harness data effectively – and ultimately deliver a smarter, more seamless banking experience. To ensure the organizational alignment on adopting a data-driven mindset, 12 employees representing different departments within the Bank – will be selected to attend the bootcamp. Throughout the program, participants will receive hands-on training in Power BI, Excel Dashboards, and Data Storytelling, in addition to modules on data management, data analytics, and data modeling, supported by real-world case studies tailored to banking scenarios. This initiative also aligns closely with Burgan Bank’s sustainability strategy, particularly in the areas of human capital development, digital transformation, and national talent empowerment. By equipping employees with cutting-edge data skills and fostering a culture of innovation, the Bank reinforces its long-term commitment to responsible growth and inclusive progress. The program further supports Kuwait’s Vision 2035 by nurturing local talent in partnership with a homegrown tech institution, CODED, while also enhancing employee engagement and organizational resilience hallmarks of Burgan’s sustainable development vision
Burgan Bank Women’s Day
Press Release


June 2025: As part of its steadfast commitment to women’s empowerment and promoting it as a societal value, Burgan Bank proudly organized an event for its female workforce under the umbrella of its flagship initiative, ‘Empower Her.’ This landmark event reaffirmed the Bank’s dedication to engaging and inspiring its female employees across all departments and career levels recognizing their unwavering commitment and vital contributions to the Bank’s journey and success. This celebration is a key element of Burgan Bank’s comprehensive human capital development strategy and aligns with its rigorous adherence to leading Environmental, Social, and Governance (ESG) standards. It also reinforces the Bank’s overarching goal of being an employer of choice in the Kuwaiti banking sector. The Empower Her initiative embodies Burgan Bank’s mission to deliver an excellent customer experience, lead with innovation, contribute to the community, and create meaningful growth opportunities. By nurturing an inclusive and supportive work culture, the Bank translates its fundamental institutional attributes trust, commitment, excellence, and progression into practice, ensuring that empowerment becomes a lived experience across all levels of the organization. This is further aligned with the Bank’s vision to be the most modern and progressive bank in Kuwait, driven by its employees, customers, and community
Burgan Bank Organizes its Annual Blood Drive for its Employees and their Families in Cooperation with the Central Blood Bank Blood Transfusion Administration Services
Press Release


August 2025: As part of its yearlong efforts to support health and humanitarian initiatives under the umbrella of its social responsibility and ESG program, Burgan Bank organized its annual blood drive at its headquarters for its employees and their families, in cooperation with the Central Blood Bank – Blood Transfusion Administration Services. The campaign aimed to raise awareness of the importance of regular blood donation and encourage a culture of giving back – specially when it comes to efforts that can save the lives of others
Burgan Bank ISO/IEC 20000-1:2018 Certification Renewed
Press Release


August 2025: In a testament to the success of the Bank’s ongoing digital transformation, Burgan Bank announced the successful renewal of its International Organization for Standardization and International Electrotechnical Commission ISO/IEC 20000-1:2018 certification, reaffirming the strength of its digital infrastructure and its alignment with global best practices for information technology system management. The recertification followed a rigorous external audit, which validated the efficiency, scalability, and continuous improvement of Burgan Bank’s IT operations, underscoring its commitment to delivering a consistently high-quality digital banking experience. Commenting on the achievement, Mr. Barrak AlMattar, General Manager- Information Technology at Burgan Bank said: “One of our main strategic goals is to lead with innovation and deliver an outstanding banking experience that is seamless, secure, and responsive to our customers’ evolving needs. This requires that we remain agile and dynamic, constantly upgrading our IT capabilities to deliver a world-class experience. The renewal of our ISO/IEC 20000-1:2018 certification is a clear indicator of the operational excellence we’ve built into our digital infrastructure one that supports both customer satisfaction and long-term business growth
Burgan Bank Becomes the First Bank in Kuwait to Roll Out Click to Pay Feature for Visa Cardholders
Press Release


September 2025: In line with its ongoing digital transformation strategy and its commitment to supporting New Kuwait Vision 2035 in establishing a digital economy, Burgan Bank, in partnership with Visa, a global leader in digital payments, introduced its latest digital payment solution, Click to Pay. Burgan Bank is the first in Kuwait to adopt the biometrics-powered payment service. This latest digital payment feature is designed to raise the benchmark for convenient and secure payment, aligning with Burgan Bank’s commitment to provide its customers and cardholders with an elevated and seamless banking experience that responds to their modern aspirations and lifestyles. By activating the Click to Pay service, customers can enjoy a swift, single-tap checkout experience when using their internet-enabled devices to complete online purchases through registered merchants, without the need for inserting lengthy account information or one-time passwords (OTPs)
Burgan Bank Recognized by Public Authority of Manpower for Excellence in Kuwaitization and Job Localization
Press Release


September 2025: As part of the Bank’s digital transformation journey, its learning and talent development program is being further strengthened through SAP’s cutting-edge, full-suite human resources management (HRM) system, SuccessFactors. The platform leverages advanced AI and data driven technologies to ensure that every employee experiences a bespoke journey of personal and professional development tailored to their individual needs and aspirations. Among the most notable learning and talent development programs that Burgan Bank offers its staff is its flagship program Ro’ya, designed to advance and qualify the best talents for leadership positions along the organizational structure. In line with its efforts to support employees’ personal and professional growth, Burgan Bank remains equally committed to maintaining high morale through initiatives such as the talent recognition program, Burgan Beacon, as well as the diverse health and wellness initiatives, such as the “Lean-In Circle for Women Empowerment” program, the “Rock Your Habits” fitness challenge, and the medical services delivered through the dedicated on-site clinic. Other efforts include adding employees’ birthdays to their credit of annual paid leaves, reducing work hours on Thursdays, and offering fathers a five-day paternity leave – guaranteeing that employees enjoy a healthy work-life balance that brings out the best in them inside and outside their workplace. Another facet of Burgan Bank’s efforts to foster a nurturing work environment is its commitment to diversity, inclusion, and equal opportunity across all departments, branches, and executive levels. This frontier spans several notable initiatives, such as the Bank’s “Empower Her” initiative for women empowerment in the workplace and leadership positions, as well as its continued support for the “Partners to Hire” forum and training program, dedicated to enabling Kuwaiti talents with disabilities in the workplace and paving the way for their sustainable inclusion in the labor force
Corporate Information
Sustainability Website Environment HSBC: Corporate Behaviour,SECT 1.1: Organizational structure and operations ,T Rowe Price E: Disclosure of Environmental Data,
Company Website - Investor Relations - Sustainability


At Burgan Bank, we recognize the tremendous impact that financial institutions can have on our local and global communities. As trusted financial partners for our clients, we are deeply committed to integrating Environmental, Social, and Governance (ESG) principles into our core business processes. Our commitment to ESG reflects our belief that responsible banking is not only about financial gain, but also about creating a positive social impact. By prioritizing sustainable practices, ethical governance, and community engagement, we aim to create sustainable value for our stakeholders and play a key role in creating a sustainable and inclusive future. ​ Our ESG programs are more than just corporate responsibility. Our ESG framework is an integral part of our identity. We recognize that the climate change, social inequality, and ethical governance challenges require innovative solutions and collaborative efforts​
Year of Incorporation BRSR 1 Section A: General Disclosures,SECT 1.1: Organizational structure and operations ,
Annual Report 2024 (Page 8)


Burgan Bank was Incorporated in 1977
Financial Year End PE: Portfolio Profile BRSR 1 Section A: General Disclosures,EDCP: Company Fundamentals,
Annual Report 2024 (Page 137)


1st January 2024 to 31st December 2024
Corporate Address BRSR 1 Section A: General Disclosures,SECT 1.1: Organizational structure and operations ,
Company Website - Locate Us


Corporate Address: Sharq, Kuwait, Abdullah Al Ahmad Street, Block 1, Plot 22
E-mail BRSR 1 Section A: General Disclosures,SECT 1.1: Organizational structure and operations ,
Company Website - Investor Relations - Contact Us


Email Id: ir@burgan.com
Financial Reporting Currency EDCP: Company Fundamentals,
Annual Report 2024 (Page 142)


Kuwaiti Dinar (KD)
Telephone BRSR 1 Section A: General Disclosures,SECT 1.1: Organizational structure and operations ,
Company Website - Investor Relations - Contact Us


Telephone Number: 22984641
X
Company Website - Twitter


Twitter page is available on Company Website
Instagram
Company Website - Instagram


Instagram page is available on Company Website
Facebook
Company Website - Facebook


Facebook page is available on Company Website
LinkedIn
Company Website - LinkedIn


LinkedIn page is available on Company Website
Website BRSR 1 Section A: General Disclosures,SECT 1.1: Organizational structure and operations ,
Company Website


https://www.burgan.com/Pages/Home.aspx
Last Financial Year SECT 1.1: Organizational structure and operations ,
Annual Report 2024 (Page 166)


1st January 2023 to 31st December 2024
Listing Stock Exchange BRSR 1 Section A: General Disclosures,SECT 1.1: Organizational structure and operations ,
Boursa Kuwait Stock Exchange


KSE Kuwait Stock Exchange
Paid-up Capital BRSR 1 Section A: General Disclosures,SECT 1.1: Organizational structure and operations ,
Boursa Kuwait Stock Exchange - Profile
Consolidated Financial Statement (Page 39)


Paid-up capital: 3,624,813,281 Kuwaiti Dinar; The issued and fully paid-up share capital of the Bank comprises 3,624,813,281 Kuwaiti Dinar shares of 100 fils each
Number of Employees PE: Operating Performance ABRDN Labour Management: Labour Practices,BRSR 1 Section A: General Disclosures,DB S: Human Capital,EDCP: Company Fundamentals,Fidelity S: Employees,HKEX S B1: Employment,HSBC: Labour Sourcing Safety,MSCI S: Human Capital,OMERS S: Human Capital Management,SECP S: Employee Management,SECT 1.1: Organizational structure and operations ,
Annual Report 2024 (Page 7)


Total Employees: 3.7K
Profile Sources
Website - Governance
Company Website - About Burgan - Corporate Governance
Company Website - Investor Relations - Sustainability - Sustainability Related Policies


Burgan Bank is committed to the highest standards of corporate governance and recognizes that good governance is pivotal in helping the business to deliver its strategies whilst generating sustainable shareholder value and meeting its obligations towards shareholders and other stakeholders
Website - Sustainability
Company Website - Investor Relations - Sustainability


As trusted financial partners for our clients, we are deeply committed to integrating Environmental, Social, and Governance (ESG) principles into our core business processes. Our commitment to ESG reflects our belief that responsible banking is not only about financial gain, but also about creating a positive social impact. By prioritizing sustainable practices, ethical governance, and community engagement, we aim to create sustainable value for our stakeholders and play a key role in creating a sustainable and inclusive future
Website – Press Releases
Company Website - Press Center


Press Center section is available on company's website
Annual Report
Annual Report 2024


The Annual Report 2024 is available on the company's website
Annual Presentation
Investor Presentation FY2024


Investor Presentation FY2024 is available on company's website
Interim Results Presentation
Company Website - Investor Relations - Investor Calls


Interim Results Presentations are available on company's website
Sustainability Report
Sustainability Report 2024 (Page 93)


Sustainability Report 2024: This report is with reference to Global Reporting Initiative’s (GRI) Universal Standards 2021 and draws inspiration from external frameworks, including the UN Sustainable Development Goals (UNSDGs), the Sustainability Accounting Standards Board (SASB), Kuwait Vision 2035 and Boursa Kuwait
Sustainability Framework
Sustainable Financing Framework


Sustainable Financing Framework: Burgan considers itself to be an agent of positive change in the community, and thus, aspires to enhance its contributions to sustainability and its overall efforts towards national advancement to the benefit of all. The Bank is firmly committed to collaborating with all similarly concerned stakeholders on the betterment of the community, and the creation of a more prosperous and progressive society. To continue being a best-in-class financial services provider, the Bank has started to focus its responsibilities towards sustainability. In 2021, the Bank crafted its Environmental, Society and Governance (“ESG”) Framework, with the goal of consistently developing a holistic approach to providing financially sustainable, relevant, secure and innovative products and services to customers, stakeholders (e.g., employees, investors, regulators, suppliers), and the community at large
Bond Prospectus
Company Website - Investor Relations - Debt Instruments - Prospectuses and Other Documents


The bond prospectus is disclosed on the company's website
ESG Policy Policies
ESG Policy


ESG Policy: The purpose of this policy is to outline BBKs commitment and approach towards integrating ESG aspects into its key activities and decision-making process, and sets out its ESG guidelines and main management and control objectives. This policy will apply to BBK, and shared with its subsidiaries to apply on best effort basis, provided that there is no conflict with the local regulators. BBK’s supply chain partners are encouraged to cascade the sustainable practices to their supply chain and collectively promote sustainable development
Corporate Governance Report
Annual Report 2024 (Page 74)


The Corporate Governance Report forms a part of the Annual Report 2024
GHG Report
Sustainability Report 2024 (Page 81)


Burgan Bank initiated a structured approach to mapping Green House Gas (GHG) emissions in 2023 across its value chain and continues to refine the process, expanding the scope every year; Further details on GHG are available in Sustainability Report 2024
Inclusion & Diversity Report
Sustainability Report 2024 (Page 24)


Diversity, equality and inclusion is key in creating high-performing teams and driving our organisation to succeed, both now and in the future. Our Code of Conduct and Ethics mandates that all employees are treated equally and free from discrimination– regardless of their demographics, age or background; Further details on Inclusion and Diversity is available in Sustainability Report 2024
Composition of Committees Committees
Company Website - About Burgan - Corporate Governance - Board Committees


Composition of Committees is disclosed on the company's website
Board Skills Matrix Board of Directors
Sustainability Report 2024 (Page 30)


Expertise of each Board of Director is disclosed in Sustainability Report 2024
Whistle Blower Policy Policies
Company Website - Investor Relations - Sustainability - Whistleblowing Policy Summary


Whistleblowing Policy Summary: The purpose of this policy is to encourage and support all stakeholders in addressing red flags related to any malpractices, and improve the overall integrity and performance of the organization through transparent and effective procedures, in addition to highlighting the proper channels of reporting any detected malpractices. Whistleblowers can raise any concerns via email, telephone, or online form. Additionally, whistleblowers have access to the bank’s Whistleblowing Committee, whistleblower officer, and welfare manager if necessary
Key Managerial Personnel Executive
Company Website - About Burgan - Leadership - Executive Management


Details of Executive Management are disclosed on company's website
Human Rights Policy Policies FB S: Human Rights and Supply Chain,
Sustainability Report 2024 (Page 36)
Human Rights Policy


Burgan Bank, as a prominent financial institution, acknowledges the critical role that banks play in promoting societal well-being and upholding ethical responsibility. Burgan’s commitment to human rights is a fundamental pillar of its long-term strategy, reflecting its dedication to fostering a culture of integrity, respect and excellence. In 2024, Burgan Bank developed and formalised its Human Rights Charter, ensuring that every aspect of its operations aligns with its commitment to human rights. This charter reinforces Burgan’s ethical business practices, fair labor policies and social responsibility. Continuously striving to exceed industry standards, Burgan Bank not only ensures compliance with established benchmarks but also seeks to set new ones. Through comprehensive policies, strategic initiatives and unwavering dedication, the Bank reinforces its responsibility to uphold and advance human rights within the financial sector and beyond
Customer Centricity Policy Policies
Customer Protection Policy


Customer Protection Policy: The purpose of this document is to establish the necessary guidelines within the framework of CBK’s regulations issued on this subject, to enhance the protection of the bank’s customers by affirming the concept of transparency and disclosure in financial and banking transactions offered by the bank to its customers in all sectors. The scope of this policy applies to customers as defined in CBK’s guidelines, as those customers who are natural persons dealing with the Bank and other legal persons, especially small and medium-size companies, to the extent that the CBK instructions apply to them and in light of the nature of their transactions and dealings with the Bank
Annual Meeting Results
Results of the 61st AGM


Results of the 61st annual meeting of the Ordinary Annual General Assembly Meeting of Burgan Bank Shareholders is available on company's website
Independent Director’s Qualifications Board of Directors
Company Website - About Burgan - Leadership - Board of Director


Independent Director’s Qualifications is disclosed in respective biographies of each board member
Code of Ethics Policies
Employee Code of Conduct


Burgan Bank K.P.S.C. believes that the reputation of any banking organization depends not only on its financial position in the market but also on its integrity and the level of trust it enjoys. The Bank is proud of its reputation and aims to continue applying the highest ethical standards in all its businesses. Therefore, it is the Bank’s policy that all its employees continue to work with integrity, honesty, fairness, equity, equality, the highest standards of ethics, and prudency
Code of Conduct Policies
Employee Code of Conduct


Employee Code of Conduct: This Code of Conduct (the “Code”) sets out the basic principles for activities throughout the Bank. The Code also offers guidance on the personal conduct of employees and provides the outline for its implementation in order to: Safeguard the interests of the Bank’s shareholders; Maintain the Bank’s integrity in the market; and Combat all unlawful acts, including, but not limited to, corruption, money laundering and terrorism finance. This Code is applicable to all employees of the Bank
Company Constitution FB G: Board,
Articles of Association


Articles of Association is available on company's website
Privacy Policy Policies FB G: Data Security and Tax,
Company Website - Privacy Policy


Privacy Policy: We also collect some information about visitors of our website for statistical purposes by using cookies. None of this collected information allows us to identify the visitor. This information is collected to help us measure the website’s performance and enhance our services
Marketing Policy Policies
Company Website - Investor Relations - Sustainability - Fair Advertising Summary


Fair Advertising Summary: Burgan Bank operates a fair advertising policy that prioritizes the protection of consumer rights. It applies to all advertisements related to financial products and services offered. The bank’s marketing communications follow the below guiding principles (as adopted from the Central Bank of Kuwait’s Banks Customer Protection Manual)
Anti-Money Laundering Policy Policies
Anti-Money Laundry and Combating Terrorism Financing Policy Statement


Anti-Money Laundry and Combating Terrorism Financing Policy Statement: The purpose of this policy statement addressed herby is an acknowledgment that Burgan Bank Group as a financial institution adheres that it is committed to upholding the highest standards of integrity and ethical conduct in the financial industry. Our Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) Policy is designed to prevent and combat illicit activities, ensuring a secure financial environment for all including but not limited to; Individual customers, corporate legal entities, affiliated institutions, and all of its employees
Cyber Security Policy Data Protection and Cyber Security Policies JPM S: Cybersecurity and Data Privacy,
Company Website - Investor Relations - Sustainability - Information and Cyber Security Management Policy​


Information and Cyber Security Management Policy​: In accordance with Central Bank of Kuwait’s (CBK) cybersecurity framework, Burgan Bank has developed its Information and Cyber Security Policy. This policy is designed to reflect the intentions of the Board of Directors and Senior Management providing comprehensive framework for directing, governing, managing and controlling the information and data assets of the Bank
GRI & SASB Index Index
Sustainability Report 2024 (Page 100)


GRI Index is available in Sustainability Report 2024
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